10052 results found

1. Extend 21 CFR Part 11 Compliance to Box Sign APIs to enable Part 11 Box Sign requests via Box Drive

   As of Box Drive v2.43, Box Drive now integrates with Box Sign. However, this integration does not support Part 11 compliant signatures. Since Part 11 compliance is enabled and enforced for all users in our organization, this presents a risk, as users could inadvertently bypass this requirement when using the integrated Box Sign feature via Box Drive.

   From Box Support "...when a user clicks on the "Send to Box Sign" option from Box Drive, Box Drive sends a "Signature Request" to Box Sign API. When the request is successfully processed, Box Sign API replies with “prepare_url” in response. We then open that url in the default browser. In further conversation with our Sign Engineers, they have let us know support for Part 11 is not compliant via the Box Sign APIs, as outlined in 21 CFR Part 11 Compliance Support. "

   As of Box Drive v2.43, Box Drive now integrates with Box Sign. However, this integration does not support Part 11 compliant signatures. Since Part 11 compliance is enabled and enforced for all users in our organization, this presents a risk, as users could inadvertently bypass this requirement when using the integrated Box Sign feature via Box Drive.

   From Box Support "...when a user clicks on the "Send to Box Sign" option from Box Drive, Box Drive sends a "Signature Request" to Box Sign API. When the request is successfully processed, Box Sign API replies with “prepare_url” in response.… more

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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2. We want BoxRelay to work with the privileges of the user who actually started the workflow, not the user who created the workflow.

   In the current specification, workflows in BoxRelay operate under the authority of the user who created the flow, not the user who executed the flow.
   This causes confusion because there is a discrepancy with the actual operation performed. We would like to improve this so that Relay can correctly confirm who started the flow.

   【日本語】
   BoxRelayについて、ワークフローを作成したユーザーではなく、実際にフローを開始したユーザーの権限で動作させたい

   現在の仕様では、BoxRelayのワークフローは、フローを実行したユーザー本人ではなく、フローを作成したユーザーの権限で動作するようになっています。
   これでは実際に行われた操作と齟齬があり混乱を招くため、フローを開始した人が誰なのか、Relay側で正しく確認できるよう改善を希望します。

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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3. create a new folder while moving file

   There should be the ability to create a new folder while moving a file to a new location. Right now we have to create the folder in the location we want the new file in and then return to the current location and then move it. Time consuming.

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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4. Left menu

   I'd like the left navigation to be flexible.
   The folder and file names set in the collection are displayed with few characters, making them difficult to access.

   左ナビゲーションを可変にしてほしい。
   コレクションに設定しているフォルダ名、ファイル名の表示文字が少ないため、アクセスしにくい。

   2 votes

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   0 comments  ·  New UI  ·  Delete…  ·  Admin →
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5. Speaking to BoxAI

   Allowing the option to speak to BoxAI rather than just typing your query.

   2 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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6. Report output for file request links

   Currently, administrators can view a list of file request links on the file request dashboard, but there are limited filtering options.
   When a large number of file request links have been issued, it becomes difficult to find specific ones.
   We would like to search for file request link information through a report, so I request the implementation of a file request link report.

   (In Japanese)
   ファイルリクエストリンクのレポート出力

   現在、管理者であればファイルリクエストダッシュボードでファイルリクエストリンクの一覧を見ることができますが、フィルタリングの項目が少なく、ファイルリクエストリンクが多数発行されていると、任意のファイルリクエストリンクを探すことができません。

   ファイルリクエストリンクの情報をレポートで出力して探したいので、ファイルリクエストリンクレポートを実装してほしいです。

   18 votes

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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7. Prevent auto-scroll during AI answer generation

   Description:
   When using the AI sidebar, the window automatically scrolls to the bottom while the answer is being generated. Even if I scroll up to read the beginning of the response, the view jumps back down each time new text appears.

   This makes it difficult to read longer answers until the generation is complete.

   Request:
   Could the behavior be adjusted so that when the user manually scrolls up, the current scroll position is maintained — allowing us to read the generated text immediately without being forced to the end of the response?

   2 votes

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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8. Prevent modals (Box AI and New Collection) from closing when clicking outside

   We would like to request a change to the behavior of modal windows, specifically for Box AI and the "Create New Collection" screen. Currently, these modals close automatically if a user clicks anywhere outside the modal area. I request that they remain open unless the "Close" or "Cancel" button is explicitly clicked.

   Reasoning:
   We are using Pendo to provide in-app training and guidance to help our employees adopt Box AI and other Box features. However, the current "click-outside-to-close" behavior makes it impossible to run these guides effectively.

   When a user interacts with a Pendo guide or accidentally clicks the background, the Box modal disappears, interrupting the training flow. This prevents us from providing a seamless employee experience and hinders our ability to educate users on how to use Box AI and Collections effectively.

   Expected Outcome:
   By preventing the modals from closing on background clicks, we can successfully implement Pendo guides. This will allow us to properly train our employees and significantly drive the adoption of Box AI and organizational features within our company.

   We would like to request a change to the behavior of modal windows, specifically for Box AI and the "Create New Collection" screen. Currently, these modals close automatically if a user clicks anywhere outside the modal area. I request that they remain open unless the "Close" or "Cancel" button is explicitly clicked.

   Reasoning:
   We are using Pendo to provide in-app training and guidance to help our employees adopt Box AI and other Box features. However, the current "click-outside-to-close" behavior makes it impossible to run these guides effectively.

   When a user interacts with a Pendo guide or accidentally clicks the… more

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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9. Add specific error message for managed users whose domain is owned by another tenant

   When an admin attempts to add a managed user whose email domain is already registered to another tenant, the system should display a specific error message explaining the reason.

   Currently, the error message only states “1 user cannot be added,” which provides no context and makes it difficult for admins to understand what went wrong or how to resolve the issue.

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   0 comments  ·  Admin Console  ·  Edit…  ·  Delete…  ·  Admin →
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10. Please display the AI button in Box Canvas just like in Box Notes

    Please display the AI button in Box Canvas just like in Box Notes.

    4 votes

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    0 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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11. Assign user to item in Box App

    As a user, I'd like to be able to assign a specific user in Box App rather than relying on free text or metadata drop down fields so that I can send a notification or task and see additional user information such as email and profile photo

    2 votes

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    0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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12. Capability to add shortcuts to link to an existing box file or folder

    Capability to create a shortcut/bookmark/link to an existing file or folder that works with box drive. So il will be easy to refer to a folder or file. This will ease my work a lot and many other user. This basic apability should have been possible from the start. Thank you

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Co-admin permissions : report role has too many rights

    If a user has only the report co-admin role ("Run new reports and access existing reports") to let him create reports for him, he can see other things in the admin console :
    - Insights
    - Content
    - Reports (OK)
    - Platform (with the Create Sandbox button !)

    Is it possible to secure this, so he can only see the Reports part ?

    3 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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14. In Box Relay, when an approval task is rejected, I want to be able to select any step.

    I would like to create a workflow like the following:

    Move (Destination: Awaiting approval 1) -> Approval Task 1 -> Move (Destination: Awaiting approval 2) -> Approval Task 2 -> Move (Destination: Awaiting approval 3) -> Approval Task 3

    If Approval Task 3 is rejected, the file would remain in "Awaiting approval 3".
    However, I actually want to move it to "Awaiting approval 2".
    It is necessary to return to the "Move (Destination: Awaiting approval 2) "step, NOT the "Task" step.

    ■In Japanese

    以下のようなワークフローを作りたいです。

    ファイル移動（移動先フォルダ：承認中１）→承認１→ファイル移動（移動先フォルダ：承認中２）→承認２→ファイル移動（移動先フォルダ：承認中３）→承認３

    承認３で却下された場合、ファイルが「承認中３」に残ったままになってしまいますが、本来は「承認中２」に移動させたいです。
    そのため、"タスク"のステップではなく、"ファイル移動（承認中２）"のステップに戻せるようにすることが必要です。

    3 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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15. Make sidebar width manually adjustable

    I appreciate the update, but I find the new sidebar quite hard to use.
    Would it be possible to allow users to manually resize it to their preferred width?
    I think this would make the interface much more user-friendly.

    新しいサイドバーについてですが、少し使いづらいです。
    ユーザーが幅を手動調整できる仕様にすることは可能でしょうか？
    そうすれば、もっと使いやすくなるのではないかと思います。

    2 votes

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    0 comments  ·  New UI  ·  Delete…  ·  Admin →
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16. Feedback on new interface, Box sidebar issue

    since the new interface was adopted I already inadvertently "removed from collection" a couple of folders. Guys! the "x" button is too easy to press. I don't even remember where it was before, but I never removed any folder by mistake.

    2 votes

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    0 comments  ·  Box Tools  ·  Delete…  ·  Admin →
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17. 2FA login security

    Rather than using texting for 2FA, please switch to using a QR code, so we can use Authenticator apps to generate codes. Thank you.

    1 vote

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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18. Mouse Drag + Option to copy/duplicate an element.

    Most tools like Powerpoint, Google Slides, Figma, FigJam, Miro , etc. support holding a key and drag an element to create a copy. This the fastest way to copy elements around the page such as to create copies of post-its, squares, etc. In Box canvas, I can pick an item, copy and paste and then I have to select the copied item and move it to where I want. Drag copying does all that in one motion.

    2 votes

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    1 comment  ·  Box Canvas  ·  Delete…  ·  Admin →
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19. Zapier "Find a File" Exact Match

    It would be great for the "Find a File" action to be restricted to exact match. We are looking to create an automation that pushes a follow-up PDF to the same folder as the original by "Finding" the original.

    Seems to work about 70% of the time, but when it fails, files could be accessed by others due to placement in the incorrect folder.

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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20. Utilizing Photoshop and Illustrator Files Without Box Drive

    Currently, files that use external references (links) in Photoshop and Illustrator cannot access those references when opened directly from Box. Our company handles a large number of such files, but due to security concerns, we have not enabled Box Drive, which has hindered our effective use of Box. If external references could be utilized without Box Drive—similar to how Excel handles them—it would significantly enhance our ability to leverage Box.

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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