9866 results found

1. Give the Box Admin the ability to clone (mirror) an existing user's access when adding a new user to Box.

   The goal is to streamline user provisioning by allowing Box Admins to replicate the permissions and folder access of an existing user when creating and adding a new user to Box.

   This eliminates manual steps and ensures consistency in access control.

   Why It’s Valuable?

   Efficiency: Admins often need to onboard users with similar roles or responsibilities. Instead of manually assigning folders and permissions, cloning saves time.

   Consistency: Reduces human error by ensuring the new user has identical access as the reference user.

   Scalability: Ideal for large organizations where teams share common folder structures.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Index Lists

   Suggest to add feature allowing users to download index lists of folder contents.

   This feature could be permissioned, but the current protocol of requiring Box admin approval is challenging to navigate, and the produced index lists are not organized or very useful.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Box search results need to be sorted by "oldest first"

   Box search results are currently displayed in order of "newest update date," but we have received many requests to display them in order of "oldest update date."

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   0 comments  ·  Search  ·  Delete…  ·  Admin →
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4. Box for MIP

   Allow a single Microsoft Tenant to connect to more than one Box EID. We have two box EID's, one for "regular" content and the other for "FTI".

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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5. Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.

   Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.
   The issue may be caused by one of the following:

   Lack of access permissions
   
   　Although I am able to log in, I may not have been granted the necessary permissions (e.g., Viewer or Editor) to view the relevant folder or files.

   Expired or restricted shared link
   
   　The shared link may have expired or been restricted to specific users, preventing access.

   Incomplete multi-factor authentication (MFA) setup
   
   　In some Box environments, even if login is successful, access to files may be restricted if the MFA setup is not fully completed. This may be related to the recent device failure.

   Could you kindly advise what steps I should take to regain access?

   Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.
   The issue may be caused by one of the following:

   Lack of access permissions
   
   　Although I am able to log in, I may not have been granted the necessary permissions (e.g., Viewer or Editor) to view the relevant folder or files.

   Expired or restricted shared link
   
   　The shared link may have expired or been restricted to specific users, preventing access.

   Incomplete multi-factor authentication (MFA) setup
   
   　In some Box environments, even if login is successful, access to files may be restricted if… more

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   0 comments  ·  Box Tools  ·  Delete…  ·  Admin →
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6. from Box Folder (Filtered) View - Start Box Relay

   Most of solutions would need filtered data for example, to track the status of any document or request, one would need Status field to track the progress and showing user a filtered view is necessary. From same view, if relay can be initiated would be highly appreciated.

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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7. Form dropdown - Show big list of Values from Excel

   How to manage long list of Items like Asset Number or Functional location Number into Form Drop Down?

   If Drop Down functionality on the form can take Excel as Source then that can solve this issue and letting user search/filter from Drop Down to select Single/Multiple entries.

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   not planned  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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8. SFTP authentication method using a key pair.

   Please allow Box to use a key pair as an SFTP authentication method as an alternative to a username and password. Not all systems allow files to be sent via SFTP using a username/password. Thanks.

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   1 comment  ·  Uploads  ·  Delete…  ·  Admin →
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9. Add the ability to search by uploader

   We'd like to see the ability to search for files by uploader name. Since searching by owner is basically useless if the file is uploaded by someone other than the folder owner, having the ability to search by the uploader would make it a lot easier to find files uploaded by a particular user if you don't have the file name on hand.

   5 votes

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   1 comment  ·  Search  ·  Delete…  ·  Admin →
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10. List of files detected as abnormal downloads

    Content: Currently, Box Shield cannot output a list of files detected as abnormal downloads, so a report must be output and presented to the user for confirmation.
    　　　If there are a large number of detections, it is not practical to check them one by one.I would like to see a feature implemented that allows you to check a list of affected downloads if an abnormal download is detected.

    (日本語)
    件名：異常なダウンロードとして検出されたファイルの一覧について
    内容：現状のBox Shieldの異常なダウンロードで検知されたファイルは一覧出力ができず、レポートを出力してユーザーへ確認する必要があります。
    　　　検知数が多い場合、1つずつ確認するのは現実的ではありません。
    　　　異常なダウンロードとして検知された場合、対象一覧を確認できる機能の実装を希望します。

    3 votes

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    2 comments  ·  Shield  ·  Delete…  ·  Admin →
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11. Extend 21 CFR Part 11 Compliance to Box Sign APIs to enable Part 11 Box Sign requests via Box Drive

    As of Box Drive v2.43, Box Drive now integrates with Box Sign. However, this integration does not support Part 11 compliant signatures. Since Part 11 compliance is enabled and enforced for all users in our organization, this presents a risk, as users could inadvertently bypass this requirement when using the integrated Box Sign feature via Box Drive.

    From Box Support "...when a user clicks on the "Send to Box Sign" option from Box Drive, Box Drive sends a "Signature Request" to Box Sign API. When the request is successfully processed, Box Sign API replies with “prepare_url” in response. We then open that url in the default browser. In further conversation with our Sign Engineers, they have let us know support for Part 11 is not compliant via the Box Sign APIs, as outlined in 21 CFR Part 11 Compliance Support. "

    As of Box Drive v2.43, Box Drive now integrates with Box Sign. However, this integration does not support Part 11 compliant signatures. Since Part 11 compliance is enabled and enforced for all users in our organization, this presents a risk, as users could inadvertently bypass this requirement when using the integrated Box Sign feature via Box Drive.

    From Box Support "...when a user clicks on the "Send to Box Sign" option from Box Drive, Box Drive sends a "Signature Request" to Box Sign API. When the request is successfully processed, Box Sign API replies with “prepare_url” in response. We then… more

    10 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Download Box Notes as PDF

    I would like the quickest and most efficient way to download all the box notes from all folders in our account onto PDF

    Box Support advised me to contact BoxPulse as this request is beyond their help and has been referred to the accounts team

    65 votes

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    researching  ·  5 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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13. We want BoxRelay to work with the privileges of the user who actually started the workflow, not the user who created the workflow.

    In the current specification, workflows in BoxRelay operate under the authority of the user who created the flow, not the user who executed the flow.
    This causes confusion because there is a discrepancy with the actual operation performed. We would like to improve this so that Relay can correctly confirm who started the flow.

    【日本語】
    BoxRelayについて、ワークフローを作成したユーザーではなく、実際にフローを開始したユーザーの権限で動作させたい

    現在の仕様では、BoxRelayのワークフローは、フローを実行したユーザー本人ではなく、フローを作成したユーザーの権限で動作するようになっています。
    これでは実際に行われた操作と齟齬があり混乱を招くため、フローを開始した人が誰なのか、Relay側で正しく確認できるよう改善を希望します。

    20 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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14. create a new folder while moving file

    There should be the ability to create a new folder while moving a file to a new location. Right now we have to create the folder in the location we want the new file in and then return to the current location and then move it. Time consuming.

    1 vote

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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15. Left menu

    I'd like the left navigation to be flexible.
    The folder and file names set in the collection are displayed with few characters, making them difficult to access.

    左ナビゲーションを可変にしてほしい。
    コレクションに設定しているフォルダ名、ファイル名の表示文字が少ないため、アクセスしにくい。

    2 votes

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    0 comments  ·  New UI  ·  Delete…  ·  Admin →
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16. Large Folder Operations dashboard with status, ETA, rollback, and reporting

    Requesting a centralized Large Folder Operations Dashboard in the Box Admin Console or via API to improve visibility and control over major content transfers.

    During a large folder ownership change, an unexpected behavior occurred where ownership polling and job sequencing did not reflect the actual state of completion. This led to a move propagating recursively from an empty child folder to an inherited, multi-million-object parent folder.

    A built-in dashboard would provide transparency into large operations and prevent this class of issue from occurring silently.

    Proposed Capabilities

    -Status Tracking — show all active or queued large folder transfers (ownership, move, or copy) across the enterprise.

    -Estimated Time Remaining (ETA) — progress percentage and item counts to completion.

    -Rollback / Reverse Option — controlled, reversible transfer to restore ownership or hierarchy state if initiated in error.

    -Reporting & Audit — exportable logs of who initiated the transfer, when, and what content was affected (including item counts and folder IDs).

    -Workaround report - For parent folders with lots of subfolders and objects at the transferred level, a Google Sheet or CSV export with the Box file name, Box path (and recursive level), as well as the Box URL would be helpful to send to stakeholders to utilize to maintain business as usual by navigating to the Box link directly.

    -Workaround permissions - A temporary Box Group can add the users at the parent level and be added to the destination owner's folder during the transfer to maintain permissions as an option before the transfer.

    Value

    -Prevents cascading, unintended ownership changes on large hierarchies.

    -Gives admins real-time insight into progress and impact of long-running operations.

    -Enables proactive response in case of accidental or malicious large-scale content moves.

    -Reduces reliance on Support escalation for backend job status checks.

    Example Use Case

    A content move initiated on a single folder propagated recursively to millions of objects due to inherited permissions and ownership promotion. A dashboard with visibility and rollback would have allowed early detection and controlled recovery without requiring Support intervention.

    Requesting a centralized Large Folder Operations Dashboard in the Box Admin Console or via API to improve visibility and control over major content transfers.

    During a large folder ownership change, an unexpected behavior occurred where ownership polling and job sequencing did not reflect the actual state of completion. This led to a move propagating recursively from an empty child folder to an inherited, multi-million-object parent folder.

    A built-in dashboard would provide transparency into large operations and prevent this class of issue from occurring silently.

    Proposed Capabilities

    -Status Tracking — show all active or queued large folder transfers (ownership, move, or… more

    2 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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17. Speaking to BoxAI

    Allowing the option to speak to BoxAI rather than just typing your query.

    2 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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18. Report output for file request links

    Currently, administrators can view a list of file request links on the file request dashboard, but there are limited filtering options.
    When a large number of file request links have been issued, it becomes difficult to find specific ones.
    We would like to search for file request link information through a report, so I request the implementation of a file request link report.

    (In Japanese)
    ファイルリクエストリンクのレポート出力

    現在、管理者であればファイルリクエストダッシュボードでファイルリクエストリンクの一覧を見ることができますが、フィルタリングの項目が少なく、ファイルリクエストリンクが多数発行されていると、任意のファイルリクエストリンクを探すことができません。

    ファイルリクエストリンクの情報をレポートで出力して探したいので、ファイルリクエストリンクレポートを実装してほしいです。

    18 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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19. More robust in-line editing for Box App views

    Currently inline editing is limited to single select metadata values. It would be great if this could be expanded to other data types, especially multiselect and date.

    4 votes

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    on roadmap  ·  0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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20. Prevent auto-scroll during AI answer generation

    Description:
    When using the AI sidebar, the window automatically scrolls to the bottom while the answer is being generated. Even if I scroll up to read the beginning of the response, the view jumps back down each time new text appears.

    This makes it difficult to read longer answers until the generation is complete.

    Request:
    Could the behavior be adjusted so that when the user manually scrolls up, the current scroll position is maintained — allowing us to read the generated text immediately without being forced to the end of the response?

    2 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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