9723 results found

1. Box Web

   Currently, when previewing a file in Box, navigating to another file often requires leaving the preview or opening a new view, which disrupts the user’s workflow. Introducing an in-browser preview experience similar to Outlook’s email preview would represent a significant usability improvement.

   Specifically, this enhancement would allow users to:

   Open a file in a preview pane within the same browser window.

   Seamlessly navigate between files (e.g., next / previous) without closing the preview.

   Preserve folder context and file list visibility while reviewing content.

   Avoid losing navigation state or opening additional windows or tabs.

   Beyond general document review, this functionality would be particularly valuable for email archiving use cases. At present, the lack of smooth navigation when previewing files in Box creates enough friction that many users prefer to remain in Outlook when reviewing and archiving emails and attachments.

   A preview-and-navigation model comparable to Outlook’s would make Box a far more viable destination for email archiving, enabling users to review multiple emails or attachments efficiently without breaking their flow. This would encourage greater adoption of Box as a centralized repository, reduce dependency on Outlook for document review, and improve overall productivity.

   Thank you for considering this suggestion.

   Currently, when previewing a file in Box, navigating to another file often requires leaving the preview or opening a new view, which disrupts the user’s workflow. Introducing an in-browser preview experience similar to Outlook’s email preview would represent a significant usability improvement.

   Specifically, this enhancement would allow users to:

   Open a file in a preview pane within the same browser window.

   Seamlessly navigate between files (e.g., next / previous) without closing the preview.

   Preserve folder context and file list visibility while reviewing content.

   Avoid losing navigation state or opening additional windows or tabs.

   Beyond general document review, this functionality would… more

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   0 comments  ·  Preview  ·  Delete…  ·  Admin →
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2. Prefer that it's not automatically set to "comment with time stamp" for video files

   When commenting on a video file, the timestamp automatically comes on. It gets in the way. Our team don't use this feature. Can it be set to off? And when we decide to use the time stamp feature, we can toggle it on.

   Sometimes we just need to comment back and forth without actually using the time stamp. Thanks!

   •  

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3. Enable Image Pasting in Box Hubs

   Box Hubs is a convenient feature, but we would like to further enhance its visual aspect.
   We would like to be able to paste images directly into the Hub.

   Box Hubsは便利な機能ですが、よりビジュアル面を向上させたいです。
   Hubの画面に画像を張り付けできるようにしてほしいです。

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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4. Box Drive: Safe Column Width Fixation

   The default column width is too narrow when viewing in Box Drive, and it is not possible to apply column width locking. I would like to request an improvement to this feature.

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Better Reporting Experience, Especially for Clients in Highly Regulated Environments

   In general, I think Box Reporting needs to be an area for improvement. There should be more options for reports and more filters and ways to manipulate the reports in Box.

   Something specific we would like to see is better reporting around Governance, especially with retention policies. We operate in a highly regulated environment where we needed detailed reporting around this information. There needs to be more granularity with reports, such as the Files and Folders report. We should be able to run a report that shows all root folders or be able to separate out folders and files. I've seen several ideas about being able to parse out subfolders as well.

   For us to prove we are in compliance for data retention and destruction, we need a report that shows all content has a retention policy assigned. There's really no easy way to currently do this. I need to run the Folders and Files report for All Folders, but then generates multiple csvs that are just about too big to open. There are also limitations we are seeing with this report, where we know content has a retention policy assigned, the policy has been assigned for months and the content hasn't moved, yet on the report, it's not showing as having any retention.

   Bottom line, Box Reporting needs to be better, more accurate, more real-time and just brought up to speed with the current times. And there needs to be more compliance related reports available as well. Thank you for your consideration.

   In general, I think Box Reporting needs to be an area for improvement. There should be more options for reports and more filters and ways to manipulate the reports in Box.

   Something specific we would like to see is better reporting around Governance, especially with retention policies. We operate in a highly regulated environment where we needed detailed reporting around this information. There needs to be more granularity with reports, such as the Files and Folders report. We should be able to run a report that shows all root folders or be able to separate out folders and files.… more

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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6. Box Events API Collaboration Events don't show the same details as the user activity report

   When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:

   From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234

   When using Box Events via API we also see events for COLLABORATION_ROLE_CHANGE and COLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.

   As part of our company policy for managing collaborations, I need to be able to fetch the previous roles of users so we can automatically revert these changes (in specific cases).

   I see that the information is being captured, but not passed through to the API for some reason. Generating reports manually each time is not a viable solution, so I'm looking to get these additional details added into the event's additional details dictionary.

   When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:

   From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234

   When using Box Events via API we also see events for COLLABORATION_ROLE_CHANGE and COLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.

   As part of our company policy for managing collaborations, I need to be able to fetch the previous… more

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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7. I would like you to add a feature that prohibits the creation of free accounts using company-owned domains.

   Based on the following circumstances, it is desirable for system administrators to manage accounts, including license management:
   ① Creating free accounts using a company-owned domain requires time to integrate them with managed users.
   ② Since SSO is used, even if a free account is created, it cannot actually be used to access Box.

   以下の状況からライセンス管理を含めてシステム管理者がアカウントを管理する事が望ましい。
   ①会社所有ドメインでフリーアカウントを作成されると、管理対象ユーザーへの統合に時間を要する。
   ②SSOを採用しているので、フリーアカウントを作成しても実際にBoxを利用する事はできない。

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   0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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8. Users should know what they are exposing outside

   Is it possible to have a simple page accessible by a user, to get :
   - all the shared links he has created (especially open links accessible by anyone outside, with or without password and expirity date)
   - and old outside collaborations (with Box accounts needed)
   ?

   A lot of users create collaboration and shared links, and many months or years later they don't remember that these parameters are still in place (even if they don't work anymore with those external users).
   It is a breach of security, exposing data outside of our company without knowing it (unless we dig in Box reports which takes a long time for admins, and does not inform and responsibilize users).

   Is it possible to have a simple page accessible by a user, to get :
   - all the shared links he has created (especially open links accessible by anyone outside, with or without password and expirity date)
   - and old outside collaborations (with Box accounts needed)
   ?

   A lot of users create collaboration and shared links, and many months or years later they don't remember that these parameters are still in place (even if they don't work anymore with those external users).
   It is a breach of security, exposing data outside of our company without knowing it (unless we dig… more

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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9. Feature Request: Increase Prompt Length Limit for AI Ask Prompt API

   Hi Box Team,

   We are using the AI Ask Prompt API (post-ai-askprompt), and the current 10,000-character prompt length limit is proving to be too restrictive for practical AI use cases.

   Reference: https://developer.box.com/reference/post-ai-askprompt

   Many scenarios—such as working with long documents, adding sufficient context, or giving detailed instructions—require longer prompts. With the current limit, important context must be truncated, which often reduces response quality.

   Request: Increase the maximum prompt length

   Expanding this limit would significantly improve the usability and value of Box AI for developers and enterprise workflows.

   Thank you for considering this feedback.

   https://developer.box.com/reference/post-ai-ask

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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10. Being able to combine files in a folder

    Would like to be able to combine files that were loaded separately.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Rotate PDF files within Box Sign

    There is currently a feature request that is labelled as on the roadmap to be able to rotate/zoom PDFs in Box Preview. We are requesting that this feature also be implemented in Box Sign as it is a pain to have to open PDF files in Acrobat to just rotate them, then save them, then upload to Box Sign.

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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12. Ability to hide a Hub from personal view

    I would like the option to hide specific Hubs from my view without leaving or losing access to them. This would allow me to declutter my Hub list and focus on the Hubs most relevant to my current work.

    Use Case

    • I have access to multiple Hubs but only actively use a few on a regular basis
    • Some Hubs are for reference only or used infrequently
    • My Hub list has become cluttered, making it harder to find the Hubs I need quickly

    Proposed Functionality

    • Add a "Hide from view" option for individual Hubs
    • Hidden Hubs would not appear in my main Hub list
    • Provide a way to access/view hidden Hubs (e.g., a "Show hidden Hubs" toggle or separate section)
    • Allow users to unhide Hubs at any time
    • Hiding should be user-specific and not affect other Hub members

    Benefits

    • Improved organization and productivity
    • Cleaner, more focused workspace
    • Maintains access without visual clutter
    • User-controlled personalization

    I would like the option to hide specific Hubs from my view without leaving or losing access to them. This would allow me to declutter my Hub list and focus on the Hubs most relevant to my current work.

    Use Case

    • I have access to multiple Hubs but only actively use a few on a regular basis
    • Some Hubs are for reference only or used infrequently
    • My Hub list has become cluttered, making it harder to find the Hubs I need quickly

    Proposed Functionality

    • Add a "Hide from view" option for individual Hubs
    • Hidden Hubs would not appear in my… more
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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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13. Automatically resize input text within defined Box Sign text fields.

    Allow text fields added to a Box Sign document to automatically resize the text based on inputs. When used as form fill fields for signers/approvers, text will wrap or extend outside of defined field size. Additional logic to notify users who are inputting text that their text cannot shrink/scale appropriately would also be beneficial.

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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14. Match between Box AI for Hubs answers and reference information

    The reference information displayed in the responses of Box AI for Hubs is sometimes inaccurate, and the links between the response content and the reference information may differ.
    Since I went to the trouble of asking a question, if the link to the file is different, I have to search for the file within Hubs, so I want the accuracy improved so that the answer content and the reference link match.

    -in Japanese-
    Box AI for Hubsの回答で表示される参考情報の精度が低く、回答内容と参考情報のリンクが異なっていることがあります。せっかく質問したのにファイルへのリンクが異なっているとHubsの中からファイルを探さなくてはいけないので、回答内容と参考情報のリンクが合致するように精度をあげてほしい。

    2 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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15. Want to Restore Data Within a Specified Period

    Content: The current Box feature does not have the capability to restore data within a specified period.
    　　　　While you can check the deletion date within the trash, it takes time to verify if a large amount of content has been deleted, making immediate response difficult.
    　　　　※In the case of "Restore All," all content will be restored, which may cause locking by LFO and impact operations.
    　　　　For example, we hope for the implementation of a feature that restores content deleted within a specified period in the trash.

    (日本語)
    件名：指定した期間内のデータ復元を行いたい
    内容：現在のBox機能では指定した期間内のデータを復元できるような機能はありません。
    　　　ごみ箱内で削除された日付を確認できますが、大量のコンテンツを削除した場合に、確認に時間がかかり、即時対応が難しいです。
    　　　※「すべての復元」では全てのコンテンツが復元されるため、LFOによるロックがかかる可能性があり、業務に影響があります。
    　　　例えば、ごみ箱内で指定した期間内に削除されたコンテンツを復元するような機能実装を希望します。

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16. We want the Box administrator to be able to confirm when an IP address is blocked from communicating.

    Box has a function to increase security by restricting the IP addresses accessing the system. When using this function, it is necessary to register the addresses to be used in the permission list when there is a system that wants to cooperate with Box.

    However, there are cases where it is not possible to confirm the IP addresses used with each system vendor.

    Therefore, currently, we block communication once and ask Box to confirm the information by contacting the company.

    This operation requires support from Box and is inconvenient for us because it takes time to add the IP address to the allowed list.

    We would like to see the IP addresses blocked by the IP address restriction function displayed in the activity report.

    (In Japanese)
    〈IPアドレスの通信をブロックされた時、Box管理者が確認できるようにしてほしい〉

    BoxではアクセスするIPアドレスに制限をかけて、セキュリティを高める機能があります。この機能を利用している場合、Boxと連携したいシステムがあると利用するアドレスを許可リストに登録する必要があります。

    しかし、各システムベンダーに使用しているIPアドレスを確認しても分からない場合があります。
    そのため、現状は一度通信をブロックさせて、Box社に問い合わせして確認してもらっています。
    この運用では、Box社はサポート対応が必要ですし、我々としても許可リストに追加するまでに時間がかかり不便です。

    IPアドレス制限機能でブロックされたIPアドレスをアクティビティレポートに表示して欲しいです。

    Box has a function to increase security by restricting the IP addresses accessing the system. When using this function, it is necessary to register the addresses to be used in the permission list when there is a system that wants to cooperate with Box.

    However, there are cases where it is not possible to confirm the IP addresses used with each system vendor.

    Therefore, currently, we block communication once and ask Box to confirm the information by contacting the company.

    This operation requires support from Box and is inconvenient for us because it takes time to add the IP address… more

    13 votes

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17. I would like the shared links to be automatically converted into hyperlink format instead of just displaying the URL.

    Similar to how it works in SharePoint, I would like the system to automatically convert shared links into a hyperlink format using the file or folder name, rather than displaying them as a raw URL.
    SharePointで出来るように、共有リンクを作成した際にURL形式ではなく、ファイル名やフォルダ名のハイパーリンク形式に自動変換できるようにしてほしいです。

    2 votes

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18. CrowdStrike's ability to filter device protection by IP address

    Box Shield allows you to protect your devices with CrowdStrike.
    Once CrowdStrike is enabled, you will not be able to log in on devices that do not have Box Tools installed.
    Therefore, if you have a device that cannot be installed on Box Tools, such as Linux, you will not be able to use CrowdStrike's protection of your device.
    Only when calling from a specific IP address should CrowdStrike policies be applied.
    There is a need to not want the policy to be applied to unmanaged devices, so we would like a function that allows us to narrow down the target by IP address.

    【In Japanese】
    ＜タイトル＞
    CrowdStrikeによるデバイス保護対象をIPアドレスで絞り込める機能の要望
    ＜本文＞
    Box ShieldではCrowdStrikeによるデバイスの保護が可能です。
    CrowdStrikeを有効化するとBox Toolsをインストールしていない端末ではログインすることができません。
    そのためLinuxなどBox Toolsがインストールできない端末が存在する場合は、CrowdStrikeによるデバイスの保護を利用することができません。
    特定のIPアドレスで発信する場合のみ、CrowdStrikeのポリシーを適用できるようにして下さい。
    管理対象外の端末に対してはポリシーを適用させたくないニーズがありますので、IPアドレスで対象を絞り込める機能を要望いたします。

    Box Shield allows you to protect your devices with CrowdStrike.
    Once CrowdStrike is enabled, you will not be able to log in on devices that do not have Box Tools installed.
    Therefore, if you have a device that cannot be installed on Box Tools, such as Linux, you will not be able to use CrowdStrike's protection of your device.
    Only when calling from a specific IP address should CrowdStrike policies be applied.
    There is a need to not want the policy to be applied to unmanaged devices, so we would like a function that allows us to narrow down the… more

    2 votes

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19. More granular visibility on Metadata Cascade Policies for folders

    Currently, when getting info for folders via API, users are able to see whether a cascading metadata policy is set, but can't see if it is set to override existing values, only apply to new instances, or not overwrite anything. Some customers would like more detail included with whether or not a cascade policy exists and what it's set to

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    0 comments  ·  Metadata  ·  Edit…  ·  Delete…  ·  Admin →
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20. Export Relay Workflows as a JSON file, and use JSON file for updating workflows

    Some customers have a large number of Relay Workflows that can be cumbersome to edit or update if changes to internal processes are made that affect a large number of flows. Having the option to download the JSON and edit that file, then reupload the JSON can allow them an easier way to make changes to existing workflows with bulk edits.

    1 vote

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