906 results found

1. Allow Adobe Bridge to Show BOX Drive Folders/Files (Worked in Previous BOX Version)

   With the update to BOX Drive Version 2.24.208, Adobe Bridge no longer shows BOX folders and Files when opening files in the application. In pervious BOX Drive version, Adobe Bridge showed folders/files, just like any other files – either local or in other cloud applications. HUGE inconvenience to workflow. Please reinstate this functionality.

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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2. Really need a better way for individuals to organize folders on their Box Drive

   I see some ideas under consideration, and amazingly adding Collections to Box Drive is not one of them. Box Drive urgently needs a better way for individual users to organize contents without affecting the online heirachy for everyone else

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. launch & login to Box Drive via a script/API,

   Launch & login to Box Drive via a script/API

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. 2-Factor Authentication for Drive

   If a client has MFA/2-Factor Authentication required for all users, it would be great if Drive required similar additional protection to safeguard user content.

   Community article on MFA: https://community.box.com/t5/How-to-Guides-for-Account/What-is-2-step-Verification/ta-p/50

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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5. Allow users to customise the keyboard shortcut required to launch Box Drive search

   Also allow the ability to simplify the Box Drive keyboard shortcut to launch

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   not planned  ·  1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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6. We would like to change the icons for Box Drive to appear different for a shortcut vs network drive.

   We would like to change the icons for Box Drive to appear different for a shortcut vs network drive. We encountered an issue and confusion with Box Drive. One day, Box Drive didn't start up. We assumed that the shortcut icon on the desktop wasn't working properly. Therefore, we went to [C:\Users*UserAccount*] and found a shortcut icon which was exactly the same as the one on the desktop. We thought this icon was the shortcut to Box Drive, so we moved this shortcut icon to the desktop, and all of a sudden, the contents in Box were all moved to the desktop. We then realized, this was not a shortcut to Box Drive, but was the Network Drive. Due to this confusion, many items were deleted. We would like to request that Box change the icons of the shortcut and the Network Drive to be more different among each other, so that users won't get confused.

   We would like to change the icons for Box Drive to appear different for a shortcut vs network drive. We encountered an issue and confusion with Box Drive. One day, Box Drive didn't start up. We assumed that the shortcut icon on the desktop wasn't working properly. Therefore, we went to [C:\Users*UserAccount*] and found a shortcut icon which was exactly the same as the one on the desktop. We thought this icon was the shortcut to Box Drive, so we moved this shortcut icon to the desktop, and all of a sudden, the contents in Box were all moved to… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Add progress bar for Box Drive auto update

   When updating there is no update progress bar. Sometimes Box Drive does not restart and leaving users confused.

   3 votes

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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8. Extend 21 CFR Part 11 Compliance to Box Sign APIs to enable Part 11 Box Sign requests via Box Drive

   As of Box Drive v2.43, Box Drive now integrates with Box Sign. However, this integration does not support Part 11 compliant signatures. Since Part 11 compliance is enabled and enforced for all users in our organization, this presents a risk, as users could inadvertently bypass this requirement when using the integrated Box Sign feature via Box Drive.

   From Box Support "...when a user clicks on the "Send to Box Sign" option from Box Drive, Box Drive sends a "Signature Request" to Box Sign API. When the request is successfully processed, Box Sign API replies with “prepare_url” in response. We then open that url in the default browser. In further conversation with our Sign Engineers, they have let us know support for Part 11 is not compliant via the Box Sign APIs, as outlined in 21 CFR Part 11 Compliance Support. "

   As of Box Drive v2.43, Box Drive now integrates with Box Sign. However, this integration does not support Part 11 compliant signatures. Since Part 11 compliance is enabled and enforced for all users in our organization, this presents a risk, as users could inadvertently bypass this requirement when using the integrated Box Sign feature via Box Drive.

   From Box Support "...when a user clicks on the "Send to Box Sign" option from Box Drive, Box Drive sends a "Signature Request" to Box Sign API. When the request is successfully processed, Box Sign API replies with “prepare_url” in response. We then… more

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Enhanced Locking Experience on Box Drive

   Pop-up upon double-clicking a file to ask user if they'd like to check out (lock) a file or open a read-only version. Auto-unlock upon closing the file

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   46 comments  ·  Box Drive  ·  Delete…  ·  Admin →
   delivered  ·  AdminAkshay Ravi (Admin, Box) responded

   This feature was launched on Windows for Office files on Box Drive v2.21.

   Additional details to enable this feature – https://support.box.com/hc/en-us/articles/360061782454-Enabling-Enhanced-Lock-Unlock-on-Box-Drive

10. Box Drive Notification

    It would be nice to have a feature we can use to notify end users of the restriction to upload files at the root level in Box Drive. Right now we are depending on sync errors which can be easily dismissed by non technical users and I believe if a message was clearly displayed of the restriction It would cause less confusion and create a better user experience.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. box drive

    Preemptively cache your folder directories.
    Some departments have a large volume of folders and files. During first time of loading a folder, the contents appear blank and after 5 seconds content shows up. Sometimes a person needs to go manually refresh the folder list to see the contents. This gives the first impression that Box Drive is slow. Is there a way to preemptively cache the folder directories? We do not mark any contents available offline and would like to keep it that way. Once the folder is listed the first time, all future browsing of the folder is fast.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Select folders from hard drive to sync with box

    It would be very convenient to have an application that would allow a person to go in from their Windows Explorer to flag folders that already exist on the hard drive that would be synced and updated on Box. I would strongly prefer this to having to sync things the other way around, as I consider my hard drive to be my "home base". For instance, I would like to just right-click on my work folder located on my hard drive, and then select an option that would flag it to be synced with my box account so that any new files or changes would be saved to both my hard drive (in that original location), as well as to my Box account.

    It would be very convenient to have an application that would allow a person to go in from their Windows Explorer to flag folders that already exist on the hard drive that would be synced and updated on Box. I would strongly prefer this to having to sync things the other way around, as I consider my hard drive to be my "home base". For instance, I would like to just right-click on my work folder located on my hard drive, and then select an option that would flag it to be synced with my box account so that any… more

    3 votes

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    0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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13. Ability to re-arrange All Files page on Drive, including external folders, for organizational purposes.

    We would like to be able to move non-owned and external folders around for organizational purposes on their private Drive, without impacting the actual external/owner of the folder. For example: Company X shared Folder A with me at Company Y. I would like to move Folder A to my Company X folder in Drive so it's not clogging my All Files page (without this impacting Company X's folder).

    9 votes

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    1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    Thanks for the suggestion! We’re looking at ways to improve content sprawl in the future on Box Drive. We’ll consider your suggestion, along with other options, to help solve this problem.

14. Box Drive Moving a Folder Off of Drive Fully Deletes it From Box for Mac FPE Users, Folder Lock API Enhancements

    For PC Users on Drive (and historically for Mac users), when you move a folder from Box Drive onto your Desktop, it simply makes a copy of that folder and leaves the original in Box.
    However, for Mac Users on the new FPE version of Box Drive, if they move a folder from Drive onto the Desktop, it fully deletes the folder from Box.
    For example, I am an Editor on a Marketing Folder that's owned by the IT Service Account and shared with hundreds of colleagues. I accidentally move this folder from Box Drive onto my desktop (easy mistake to make). Now this folder has been deleted from everyone's Box account. I realize my mistake and place this folder back onto Box. Now I am the owner of the folder and it isn't shared with anyone else.
    I understand that this is a limitation on the Apple side, however this is extremely painful for customers and has lead to a lot of confusion and data loss.

    Originally, I thought the the Folder Lock API could be used to put locks on large company folders so that they aren't accidentally deleted. However, upon further research the folder lock API isn't sufficient. First, the Folder Lock API doesn't waterfall down so you need to apply it to EVERY folder. Second, the Folder Lock API only locks the individual folder and not the files within. So I can still accidentally delete files within the locked folder. Last, the Folder Lock API experience on Drive differs from the Web. On Drive if I'm the folder Owner, then I cannot delete the folder. However, if I'm a folder editor then if I move the folder, it allows me to move it off of Drive and just removes me as a collaborator. On the Web, editors and co-owners don't even see the delete button as an option!

    For PC Users on Drive (and historically for Mac users), when you move a folder from Box Drive onto your Desktop, it simply makes a copy of that folder and leaves the original in Box.
    However, for Mac Users on the new FPE version of Box Drive, if they move a folder from Drive onto the Desktop, it fully deletes the folder from Box.
    For example, I am an Editor on a Marketing Folder that's owned by the IT Service Account and shared with hundreds of colleagues. I accidentally move this folder from Box Drive onto my desktop (easy mistake… more

    5 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Box Drive search for specific folder

    Currently there is not way to search for a folder name offline. All you can search for is a file name. This can be problematic if you have multiple files with the same name, but just in different locations. Suggest being able to search for file name and then open file.

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    16 comments  ·  Box Drive  ·  Delete…  ·  Admin →
    delivered  ·  AdminAkshay Ravi (Admin, Box) responded

    The ability to search for items in a specific folder was delivered in Box Drive v2.17!

16. Box Drive Security - Utilize MFA/ Enforce connection to specific network

    For several reasons having our staff use Box Drive to access their files is the most helpful for our office. However it would be great if some additional security features could be added to Drive such as requiring the user be connected to specific network or utilize an MFA process. We currently have a vpn requirement setup to access the Box web app through our Okta service but this doesnt work as well with Drive since it caches the user credentials.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Box Drive: Display pop up warning when copy / move large number of items

    Just like below warning pop-up displayed in WebApp, Box Drive shall pop up a warning to let the user know when large number of files / folders are going to be copied / moved.  (also to prevent accidental copies / moves)

    Copy Items

    (!) This operation is not immediate and may take some time.

    You are about to copy 9000 items to the folder 'Project Folder 01'. Due to the large number of items, this operation may take up to several hours to complete. During this operation, content within this folder may not be available for access. Do you want to continue?

    Just like below warning pop-up displayed in WebApp, Box Drive shall pop up a warning to let the user know when large number of files / folders are going to be copied / moved.  (also to prevent accidental copies / moves)

    Copy Items

    (!) This operation is not immediate and may take some time.

    You are about to copy 9000 items to the folder 'Project Folder 01'. Due to the large number of items, this operation may take up to several hours to complete. During this operation, content within this folder may not be available for access. Do you want… more

    32 votes

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    3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    on roadmap  ·  AdminAnonymous (Admin, Box) responded

    This feature is still a work in progress. Please follow the news for the GA announcement.

18. Enhanced File/Folder Deletion in Box Drive

    Proposal: Allow users to delete shared files and folders directly through Box Drive (File Explorer) and ensure that this action also removes collaborators' access.

    Current Limitation: At present, users must delete shared files and folders via the web interface on box.com. This is because Box Drive mirrors the contents of the box.com web app account, and deletions made in Box Drive do not remove collaborator access.

    Benefits of Implementation:

    Improved User Experience: Streamlining the deletion process will make it more convenient for users, eliminating the need to switch between Box Drive and the web interface.

    Enhanced Security: Ensuring that collaborator access is revoked upon deletion in Box Drive will enhance security by preventing unauthorized access to deleted content.

    Increased Efficiency: Reducing the steps required to delete shared content and manage collaborator access will save users time and improve productivity.

    Proposal: Allow users to delete shared files and folders directly through Box Drive (File Explorer) and ensure that this action also removes collaborators' access.

    Current Limitation: At present, users must delete shared files and folders via the web interface on box.com. This is because Box Drive mirrors the contents of the box.com web app account, and deletions made in Box Drive do not remove collaborator access.

    Benefits of Implementation:

    Improved User Experience: Streamlining the deletion process will make it more convenient for users, eliminating the need to switch between Box Drive and the web interface.

    Enhanced Security: Ensuring that collaborator… more

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Push information on AD information in Box Drive for first time login (e.g. tenant name)

    To allow for configuration that allows Box Drive to understand that the first authentication should be against the client's SSO provider, rather than prompting the user to enter their email address. Some options that were mentioned were to allow Box Drive to read a value containing the user's email address, or to configure Box Drive to launch a customer specific authentication page.

    3 votes

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    0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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20. Box Drive should be compatible with Hibun DLP

    Customers using security products Hibun DLP (https://www.hitachi-solutions.com/hibun/sp/) may see unexpected behavior with Box Drive. And Hibun doesn't have an exclusion mechanism. Therefore Box Drive should be compatible with Hibun DLP

    3 votes

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    delivered  ·  0 comments  ·  Box Drive  ·  Delete…  ·  Admin →