Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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669 results found
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Integrated 360° image viewer
Integrate a 360-degree viewer into the preview to store, share and display 360° images with the possibility to pan and zoom around. Box is lacking this option right now and when uploading 360 images to Box they become flattened and distorted.
Here is an example of a 360° image: https://theta360.com/s/k5R3wbxz2ktwvKyBPpgdOFCwW
3 votes -
More customization of Box for Teams V2 Usage
We were wondering if we could partially turn on Box for Teams V2. Specifically, we want to turn off the option to create the "Box Files" tab but leave on the options to share Box content directly in groups chats or channel posts. The fact that it's set up as an all-or-nothing feature for now is holding us back from using it at all.
1 vote -
Request: Improvement of preview of high resolution movies
Request: Improvement of preview of high resolution movie in Box
Currently, when users preview movie files( .mov) in Box web app, sevearal issues happens depending on the files
Unable to read the preview screen
The preview stops suddenly in the middle of the movie file and unable to start again.
According to the support ticket, the risk to happen the above is likely to increase when the movie file is relatively high quality/ high resolution. Actually the issues happen when we preview movie files which is 8 minute-long and 13 GB/file. So temporal workaround is to tune it and make…
4 votes -
Allow Relay workflow steps to be reordered
Allow edits to re-order Relay steps after workflow is live.
For example, if there is a multi-step (5 person) approval needed on a document, and the team/individual who is currently set up to approve a document first now needs to be moved down to 2nd approver, it would be helpful to be able to reorder the steps without having to rebuild the workflow.
Thanks!
3 votes -
Add new formats to formatting text tags (年月日, yyyy/mm/dd)
Please make the text tags specified in DocGen templates compatible with the date formats commonly used by Japanese customers.
These are formats that are very commonly used in contracts and invoices.
1. yyyy/mm/dd → 2025/06/06
2. yyyy/m/d → 2025/6/6
3. yyyy年mm月dd日 → 2025年06月06日
4. yyyy年m月d日 → 2025年6月6日ーーーーーーーーーーーー
DocGenテンプレートで指定するテキストタグで、日本のお客さまがよく使う日付書式に対応してほしい。これらは契約書や請求書でとてもよく使う書式です。
1．yyyy/mm/dd → 2025/06/06
2．yyyy/m/d → 2025/6/6
3．yyyy年mm月dd日 → 2025年06月06日
4．yyyy年m月d日 → 2025年6月6日5 votes -
Automatically accept incoming collaboration settings should reflect line breaks of Message
Prepare two users One is enable Automaticaly accept incoming collaboration settings, one is disabled this setting. create folder Share the folder and send an invitation to those 2 user Please type any Massege(Optional) like this: "Please take a look at this"The user who is enabled Automatically accept incoming collaboration settings received the message by email like this.
"Please take a look at this."
Therefore line break should be reflected
5 votes -
Schedule Retention Policy Disposition Report
There are several common reporting capabilities which appear to be missing from Retention / Disposition reports:
Ability to name & save a report configuration for future re-use
Ability to schedule a report to be run regularly - Seems like a no-brainer for topics like disposition, which inherently continuously needs review as content falls out of retention
Ability to collaborate individuals on a report so that business stakeholders can review regularly scheduled reports without needing an admin
3 votes -
Display email address of sender for files uploaded through email to folder
When using email to folder in Box, the "user" shows whatever name another company set up for that external email address. An example is service@ringcentral.com - the uploader shows as "Fax in Rehabco 2" which means nothing to us - it is apparently something set up by another Box company. It should display the actual email address instead.
3 votes -
Desktop App
Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.
Key features
1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
2. Instant previews and content summaries for documents, PDFs, images, and presentations
3. Direct file actions: move, copy, rename, delete, share, and bulk operations
4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
5. Permission-aware UI with activity feed and audit…3 votes -
Embed - Custom Branding Should Be Respected
Currently, an EID's custom branding settings (colors, logos, help URLs, etc.) are not respected/funneled through to the Embed UI. Essentially, the Embed UI is a totally separate UI currently and customers would prefer that it's just a smaller (responsive) window into the full webapp, respecting all custom branding, etc.
Customers would like Embed to...
1. Respect custom branding coloring
2. Respect the 'help' link that's set in the custom branding tab of the admin console5 votes -
Hi there! I'm trying to make the power of Box AI accessible to my users.: Want ability to embed AI Agents, and assign an Agent to a Hub.
Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.
I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
2. Unlock the blue/white Box Cloud image (see: "RC HR…3 votes -
Alternative Endpoints for API calls
In some regions, using the default endpoint box.com doesn't work or works really slowly. Therefore, box offers different endpoints for different regions. For China, this is (Box Alternate Domains redacted for privacy)
That's great!However, those endpoints can only be used within the box web app.
The only available box API to download a file is https://api.box.com/2.0/files/:file_id/content/ respectively https://api.box.com/2.0/zip_downloads/ to download multiple files as a zip, which generates a download URL starting with dl.boxcloud.com.
As a result, the generated download URL delivers very slow downloads or does not work at all in some regions of the world.Therefore, I request…
3 votes -
Speed displayed in grid view
I would like to request an improvement so that even if it is displayed in the grid view, it will be previewed in a few seconds.
It takes time to find the desired image file in the grid view, which is inefficient.
For example, if you display a folder with a large number of files in the grid view, it will be previewed little by little every few files, and it took about 2 minutes to display 374 files.3 votes -
Set admin thresholds for mass deletes or mass moves
We would like the ability for admins to set some limits on mass deletes or moves, possibly 2 levels, one that needs a two stage confirmation by the user when it is between X and Y and then sends an alert to the admins informing them of the action.
Then a second limit between Y and Z that informs the user that admin needs to approve and sends an approval request to the admins.
The alerts was something Dropbox did, but the approvals adds a new dimension to improve our ability to avoid unnecessary recovery.
3 votes -
Push Notifications for @Mentions
Box push notifications on iOS are very limited currently and only send the user a push notification when...
- There's a comment added to a file and they're the most recent uploader
- They've been added to a folder
The most logical other push notification to add would be for @mentions which, in theory, would increase overall adoption of comments as well.
3 votes -
Collaboration List
Users show up twice in Collaboration list if they invite with the following steps. Steps 1.Folder A -> Folder B 2.User A is collaborated on Folder B. 3.User B then adds User A as a collaborator on Folder A. 4.User A shows up twice in collaboration list. We would like Box to show up once in the scenario because it isn't easy to find properly permission when inviting many collaborator.
4 votes -
Box integration with Gsuite enhancement
1) Can we get some sort of pass through mechanism to allow users to share out a Google editing URL to each other and automatically be given access to the item in Box and open the item in a Google editing session
2) Requesting a change to the behavior in Box when a file is in an open editing session in Google.
4 votes -
Aliases - Better Email Alias Management from Managed Users Page
Currently, email aliases for users are poorly exposed in the Users page of the Admin Console and we also provide poor alias management functions on the users tab too.
Key Gaps:
1. No ability to promote an alias to be primary directly from the Managed Users page (must use instant log in - which not all co-admins have - in order to make this change)
2. No ability to remove an alias from the Managed Users page5 votesThis suggestion is not under consideration for the current or future roadmap. We are currently focusing on improving the performance and user interface to manage users before we add enhancements to manage email aliases.
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Delete user without transferring content when using legal hold
【Background】
1. When "Legal Hold" is ON but no "Retention Policy" set
2. When I try to delete a user that is not related to the legal hold above, they need to transfer the content to another user.【Request】
Since it is a user that is not affected by the "Legal Hold", I would like to be able to use that user without transferring the content, which is the behaviour when there is no Governance setting.3 votes -
SharePoint Online - Direct/Native Integration
Currently, the only way to 'integrate' Box with SharePoint in a standard way is to manually use an HTML web part in SharePoint to add a Box Embed widget to a SharePoint page.
This request is for an enhanced (and truly 'native') integration between SharePoint and Box such that:
- NATIVE WEB PART/UI: A user can easily 'add Box' to a SharePoint site/page
- AUTO-FOLDER CREATION: A Box folder tree can automatically be associated with a SharePoint site/page (instead of a Document Library in SharePoint), similar to the Salesforce integration
- PERMISSIONS: Automatic permission mapping such that the auto-created Box folder hierarchy 'inherits'…
10 votes
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