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Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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5680 results found

  1. 58 votes

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    6 comments  ·  Box Drive  ·  Admin →
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  2. Box Drive should ignore files would be in a hidden folder/directory

    Box Drive should ignore files would be in a hidden folder/directory. For example, this file has a parent folder that is named ".Rproj.user" which starts with a dot.

    Box/Project plans/epigenomics/.Rproj.user/BE079F78/sources/session-2efd7e0c/lock_file

    2 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  3. Box Reports User Details - Distinguish download to local disk vs. download using Box Drive

    Want a way to tell if the user downloaded it locally to their machine vs. just opening the doc via Box Drive/Office App/Box website. This feature would be extremely helpful to when a user is leaving the company and we want to know if they are “taking company docs”. Having “download” for simply opening and editing a doc is mis-leading. Would be super helpful to differentiate between the two.

    2 votes

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  4. Support smartcard authentication for Box Sync and Box Drive.

    Please put some more effort into federal customers inquiring about SSO sign in for Box Sync on Macs. The response I got was kind of a punt to our smart cards being the problem but fed agencies have an increasing mandate to login with smartcards. My specific issue may affect many other gov agencies that use Macs and Box Sync. Long story short – smart card certificate passthrough on Windows works as expected and certificates pass through Box Sync app login to the external SSO for USDA e-Authentication but the certificates don’t appear to make it to the external authenticator…

    4 votes

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    2 comments  ·  Security  ·  Admin →
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  5. Rename dialog - for open file in Box web interface from Box Drive "Error updating an item..."

    For me, the most common Box Drive updating error is a "Unsupported Name" (i am a Windows user). Please, make the "Error updating an item..." dialog more useful - give the opportunity to rename the file "in place", or at least the way to open the file in a Box web interface to correct the error

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  6. Gap in deleting a file being locked between WebApp and Box Drive

    In WebApp, collaborators don't have trash menu against the locked file, meaning collaboration cannot delete it during being locked. However, they are able to remove the locked file from their drive and leave an error in problem items. This deletion can only be done within Box Drive and the file isn't actually deleted. After removing the file lock, Box Drive will make it effective on Box. This can lead the users to create a same item before removing the file lock, and edit.

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  7. Add Box Statuspage link to Box Drive desktop application

    Add a link and possible status information to Box Statupage (https://status.box.com/) from within the Desktop App.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  8. Help me find all the folders on my Box Drive that I have set to Offline.

    I set some folders of images, PDFs and other assets I use a lot to 'Offline' in Box Drive, also for projects I'm working on. However, over time this means a lot of syncing to my drive or for security reasons I want to put everything to Online. I'd love a way to search for all folders that are set to Offline so I can set all or some back to Online. As an alternative, one button in Box Drive that puts all Offline folders back to Online so I know I'm 100% in the cloud again.

    8 votes

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    3 comments  ·  Box Drive  ·  Admin →
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  9. Drag and drop files on Box Drive

    I can't drag and drop to move a file as easily as on google drive
    The all files folder should automatically expand when I plan to drop a file to move it to.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  10. 13 votes

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    2 comments  ·  Box Drive  ·  Admin →
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  11. Visual indicator of "Problem Items" in Box Drive taskbar icon.

    Our users frequently have "Problem Items" or sync errors in Box Drive that they don't know exist. It would be incredible if the "box" icon in the task bar had a (red?) exclamation mark appear when there are persistent sync errors so that a user knows they need to check out the issues and fix them.

    Otherwise they never know there are problems unless they happen to notice a red exclamation mark in the finder/explorer window if they are in the folder with the issue.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  12. Box Drive and Time Machine

    You seriously need to work on your time machine issues. Almost all my data are gone, as in GONE, also from the trash bin that you just empty every 30 days. Thanks for hours of work that I will have to put in now to restore data from time machine. Yes, important data. Data that hold HOURS of hard work.

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  13. If I use Box Drive,my computer's local Recycle is not available ?

    Whenever a file is deleted from my computer's local Box Drive, it doesn't go in the trash itself. I am not able to see the file in my computer's local trash, it has synched to Box Driver in the first place.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  14. Box Drive: Display pop up warning when copy / move large number of items

    Just like below warning pop-up displayed in WebApp, Box Drive shall pop up a warning to let the user know when large number of files / folders are going to be copied / moved.  (also to prevent accidental copies / moves)

    Copy Items

    (!) This operation is not immediate and may take some time.

    You are about to copy 9000 items to the folder 'Project Folder 01'. Due to the large number of items, this operation may take up to several hours to complete. During this operation, content within this folder may not be available for access. Do you want…

    32 votes

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    3 comments  ·  Box Drive  ·  Admin →
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    Drive should surface a pop-up when operations involving >8k items are initiated, in alignment with the current threshold on Box.com


    If there are other considerations that should be taken into account to improve this feature (e.g. configurable thresholds), please add a comment. Status will remain as on roadmap for the time being.

  15. Box Drive support SSO configurations that use webauthn to support hardware-based MFA flows.

    Box Drive support SSO configurations that use webauthn to support hardware-based MFA flows

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  16. Request to improve synchronization speed between Box Web UI and BoxDrive"

    Request to improve synchronization speed between Box Web UI and BoxDrive"

    We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
    Our investigation of the synchronization speed is based on the following items.

    Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
    Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
    Pattern 6: Delete the file…

    58 votes

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    not planned  ·  2 comments  ·  Box Drive  ·  Admin →
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  17. Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE

    Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE?
    It's soooo bad that my boss will not use drive, reverted to and will only use sync do to the lack of search capability in windows explorer. He threatens frequently to move us to a different platform because of it. It is absolutely unacceptable to not have the file explorer search function with BOX DRIVE work identically to the way it workson BOX Sync

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  18. Ability to designate Box Drive Mark for Offline (MFO) by device

    We would like to be able to designate Box Drive Mark-for-Offline (MFO) by device.

    0 votes

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    0 comments  ·  Desktop  ·  Admin →
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  19. Reconcile behavior between Edit and Drive after a conflict

    There is different behavior between Box Drive and Box Edit when uploading after conflicted happened. We would like to change behavior as same as Box Edit. This difference might lead to be confusion for the customer.

    Actual Behavior at this moment:

    Box Drive
    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  20. 4 votes

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    not planned  ·  1 comment  ·  Desktop  ·  Admin →
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