5471 results found

1. Rename dialog - for open file in Box web interface from Box Drive "Error updating an item..."

   For me, the most common Box Drive updating error is a "Unsupported Name" (i am a Windows user). Please, make the "Error updating an item..." dialog more useful - give the opportunity to rename the file "in place", or at least the way to open the file in a Box web interface to correct the error

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Help me find all the folders on my Box Drive that I have set to Offline.

   I set some folders of images, PDFs and other assets I use a lot to 'Offline' in Box Drive, also for projects I'm working on. However, over time this means a lot of syncing to my drive or for security reasons I want to put everything to Online. I'd love a way to search for all folders that are set to Offline so I can set all or some back to Online. As an alternative, one button in Box Drive that puts all Offline folders back to Online so I know I'm 100% in the cloud again.

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   3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Box Drive support SSO configurations that use webauthn to support hardware-based MFA flows.

   Box Drive support SSO configurations that use webauthn to support hardware-based MFA flows

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Box Drive and Time Machine

   You seriously need to work on your time machine issues. Almost all my data are gone, as in GONE, also from the trash bin that you just empty every 30 days. Thanks for hours of work that I will have to put in now to restore data from time machine. Yes, important data. Data that hold HOURS of hard work.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Box Drive: Display pop up warning when copy / move large number of items

   Just like below warning pop-up displayed in WebApp, Box Drive shall pop up a warning to let the user know when large number of files / folders are going to be copied / moved.  (also to prevent accidental copies / moves)

   Copy Items

   (!) This operation is not immediate and may take some time.

   You are about to copy 9000 items to the folder 'Project Folder 01'. Due to the large number of items, this operation may take up to several hours to complete. During this operation, content within this folder may not be available for access. Do you want to continue?

   Just like below warning pop-up displayed in WebApp, Box Drive shall pop up a warning to let the user know when large number of files / folders are going to be copied / moved.  (also to prevent accidental copies / moves)

   Copy Items

   (!) This operation is not immediate and may take some time.

   You are about to copy 9000 items to the folder 'Project Folder 01'. Due to the large number of items, this operation may take up to several hours to complete. During this operation, content within this folder may not be available for access. Do you want… more

   32 votes

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   3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   on roadmap  ·  AdminAnonymous (Admin, Box) responded

   This feature is still a work in progress. Please follow the news for the GA announcement.

6. Allow users to save column width settings in folder view (Box Web and Box Drive)

   Description:
   Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
   This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
   Feature Request:

   Enable users to save their preferred column widths in folder views.
   Apply saved settings persistently across sessions and folders.
   Optionally allow administrators to set default column widths for their organization.

   This feature would greatly improve usability and efficiency for many Box users.

   Description:
   Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
   This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
   Feature Request:

   Enable users to save their preferred column widths in folder views.
   Apply saved settings persistently across sessions and folders.
   Optionally allow… more

   5 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. Relaunch Box Drive After Auto Update

   These updates do not notify users when done. Can this be an enhancement so users know when to start Box again?

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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8. Ability to designate Box Drive Mark for Offline (MFO) by device

   We would like to be able to designate Box Drive Mark-for-Offline (MFO) by device.

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   0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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9. Box Drive with Citrix
   4 votes

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   not planned  ·  1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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10. Mount Box Drive as a letter drive
    13 votes

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Anonymous responded

    Mounting Box as a letter drive is not currently on the roadmap. As a workaround, we are enabling the ability to customize the Box location so you can place it under a different HD partition. More details can be found here: https://pulse.box.com/admin/v3#ng!/suggestions/35982937

11. Visual indicator of "Problem Items" in Box Drive taskbar icon.

    Our users frequently have "Problem Items" or sync errors in Box Drive that they don't know exist. It would be incredible if the "box" icon in the task bar had a (red?) exclamation mark appear when there are persistent sync errors so that a user knows they need to check out the issues and fix them.

    Otherwise they never know there are problems unless they happen to notice a red exclamation mark in the finder/explorer window if they are in the folder with the issue.

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Avoid accidental edits! Set local OS ReadOnly flag initially on ALL Box Drive files; When User Clears local RO, auto-Lock file for editing!

    Currently a user can very easily ACCIDENTALLY change a file locally in Box Drive without locking. This can be completely avoided by this:

    EVERY file in Box Drive should initially have local OS (e.g. Windows) "Read-only" attribute set. If and when the user explicitly Clears/Unsets the Windows Read-only attribute, e.g. in Windows Explorer (or chooses "Lock File For Editing in Box Drive" from context menu), Box Drive shall AUTOMATICALLY Lock it in Box, ideally only allowing local editing within Box Drive. There could be a pop up message like "File Locked for editing in Box Drive; be sure to Unlock (or set Read-only attribute) when done editing (or do so Now if Locking was unintentional)."

    When done editing, of course they must either choose "Unlock File", or perhaps alternatively simply set the local Read-only attribute again which shall automatically Unlock the file in Box.

    Currently a user can very easily ACCIDENTALLY change a file locally in Box Drive without locking. This can be completely avoided by this:

    EVERY file in Box Drive should initially have local OS (e.g. Windows) "Read-only" attribute set. If and when the user explicitly Clears/Unsets the Windows Read-only attribute, e.g. in Windows Explorer (or chooses "Lock File For Editing in Box Drive" from context menu), Box Drive shall AUTOMATICALLY Lock it in Box, ideally only allowing local editing within Box Drive. There could be a pop up message like "File Locked for editing in Box Drive;… more

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Request to improve synchronization speed between Box Web UI and BoxDrive"

    Request to improve synchronization speed between Box Web UI and BoxDrive"

    We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
    Our investigation of the synchronization speed is based on the following items.

    Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
    Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
    Pattern 6: Delete the file on the Box Drive and check for updates on the WebUI: result: 3 minutes
    Pattern ⑦ Delete the file on Box Drive and confirm the update on Box Drive on the other terminal: result 16 sec.
    Pattern ⑧ Edit the file on WebUI and confirm the update on Box Drive: result: 10 seconds
    Pattern (9) Edit the file on Box Drive and confirm the update on WebUI: result: 52 sec.
    Pattern ⑩ Edit on Box Drive and confirm updates on Box Drive on another terminal: Result 2 min 10 sec

    We are aware that the synchronization method differs from that of other companies' products, but all of the other companies' products complete the process within 5 seconds.

    We would like to request that you improve the synchronization speed, as a slow synchronization speed is not convenient for users and can lead to shadow IT.

    ============
    (Japanese)

    「Box Web UIとBoxDriveの同期速度向上リクエスト」

    Box Web UIとBoxDriveの同期速度を5秒以内に同期できるよう改善を依頼いたします。
    我々の調査では下記項目にて同期速度の調査を実施しております。

    パターン③　Box DriveへアップロードしてWebUI上の画面更新を確認する：結果 5分以上待っても自動更新されない
    パターン⑤ WebUI上で削除してBox Drive上で更新を確認する：結果 20秒
    パターン⑥ Box Drive上で削除してWebUI上で更新を確認する：結果 3分
    パターン⑦ Box Drive上で削除して他端末のBox Drive上で更新を確認する：結果 16秒
    パターン⑧ WebUI上で編集してBox Drive上で更新を確認する：結果 10秒
    パターン⑨ Box Drive上で編集してWebUI上で更新を確認する：結果 52秒
    パターン⑩ Box Drive上で編集して他端末のBox Drive上で更新を確認する：結果 2分10秒

    他社製品と同期方式が異なることは認識しておりますが、他社製品では全て5秒以内で完了しております。

    同期速度が遅いとユーザの利便性が損なわれシャドーITが生まれる原因となりますので、同期速度向上いただけますようお願いいたします。

    Request to improve synchronization speed between Box Web UI and BoxDrive"

    We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
    Our investigation of the synchronization speed is based on the following items.

    Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
    Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
    Pattern 6: Delete the file… more

    58 votes

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    not planned  ·  2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. If I use Box Drive，my computer's local Recycle is not available ?

    Whenever a file is deleted from my computer's local Box Drive, it doesn't go in the trash itself. I am not able to see the file in my computer's local trash, it has synched to Box Driver in the first place.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Taskbar icon overlay for Box Drive to indicate if there are any "Problem Items"

    Currently for Box Drive (for Windows) you have to go into the program then Box Drive Settings to view if there are any problem files. Most users will never do this.

    Ideally there should be a red exclamation overlay on the taskbar icon if there are any problem files and they should be shown immediately when you click to open Box Drive.

    This would help end users to see that not all their files are syncing and then ideally also show them the local path of the problem file (that they can click on to access) AND also give them an option to click a link to view the file on box.com if it needs to be fixed there.

    Currently for Box Drive (for Windows) you have to go into the program then Box Drive Settings to view if there are any problem files. Most users will never do this.

    Ideally there should be a red exclamation overlay on the taskbar icon if there are any problem files and they should be shown immediately when you click to open Box Drive.

    This would help end users to see that not all their files are syncing and then ideally also show them the local path of the problem file (that they can click on to access) AND also give… more

    2 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE

    Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE?
    It's soooo bad that my boss will not use drive, reverted to and will only use sync do to the lack of search capability in windows explorer. He threatens frequently to move us to a different platform because of it. It is absolutely unacceptable to not have the file explorer search function with BOX DRIVE work identically to the way it workson BOX Sync

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Box Drive compatibility issues with Docker

    Fix your compatibility problems with Docker. Update your CBFS Connect driver ASAP.

    https://github.com/docker/for-win/issues/3884

    5 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Reconcile behavior between Edit and Drive after a conflict

    There is different behavior between Box Drive and Box Edit when uploading after conflicted happened. We would like to change behavior as same as Box Edit. This difference might lead to be confusion for the customer.

    Actual Behavior at this moment:

    Box Drive
    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
    5. User A saves file X again while keeping it open. Upload the changes as version 3 to file X

    Box Edit
    1. User A opens and edits file X without lock via Box Edit.
    2. User B opens and edits file X without lock via Box Edit.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (number).
    5. User A saves file X again while keeping it open. Upload the changes as version 2 to the conflict copy

    There is different behavior between Box Drive and Box Edit when uploading after conflicted happened. We would like to change behavior as same as Box Edit. This difference might lead to be confusion for the customer.

    Actual Behavior at this moment:

    Box Drive
    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box… more

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Show "Favourites" in Box Drive.
    4 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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20. Prevent items with restricted movement from being moved on the Box Drive display

    If "Do not allow ownership of content to be transfered to external users" is enabled in the tenant settings, content cannot be moved to external tenants by users other than the administrator.

    However, when content is moved in Box Drive, although it is not actually moved, it appears on the display as if it is stored in the destination folder, and it does not return to the original folder until the user logs out/logs back in to Box Drive.

    Content whose movement is restricted by Classification Policies will immediately return to the folder in which it was originally stored, both on the display and when content is moved in Box Drive.

    Content whose movement is restricted for security reasons should be able to determine that the setting is enabled.
    As with Classification Policies by classification labels, if you cannot move the content, make it display so that it immediately returns to the original folder.

    (日本語)
    ＜移動を制限されているアイテムが、Box Driveの表示上でも移動がされていないことを確認できる＞
    テナントの設定で『コンテンツの所有権を外部ユーザーへ移管することを制限する』が有効となっている場合、管理者以外のユーザーで外部のテナントにコンテンツを移動することはできません。

    しかしBox Driveでコンテンツを移動をすると、実際には移動はされていませんが、表示上では移動先のフォルダに格納されたように見えてしまい、Box Driveのログアウト/再ログインをするまで元の場所へ戻りません。

    分類ポリシーで移動が制限されている場合は、Box Driveでコンテンツを移動してもすぐに元々格納されていたフォルダに戻ります。

    セキュリティの観点から移動が制限されているコンテンツは、設定が有効になってるいることを判断できるようにする必要があります。
    分類ポリシーで制限されているコンテンツと同様に、移動ができない場合はすぐに元のフォルダに戻るように表示にしてください。

    If "Do not allow ownership of content to be transfered to external users" is enabled in the tenant settings, content cannot be moved to external tenants by users other than the administrator.

    However, when content is moved in Box Drive, although it is not actually moved, it appears on the display as if it is stored in the destination folder, and it does not return to the original folder until the user logs out/logs back in to Box Drive.

    Content whose movement is restricted by Classification Policies will immediately return to the folder in which it was originally… more

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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