5605 results found

1. Rename dialog - for open file in Box web interface from Box Drive "Error updating an item..."

   For me, the most common Box Drive updating error is a "Unsupported Name" (i am a Windows user). Please, make the "Error updating an item..." dialog more useful - give the opportunity to rename the file "in place", or at least the way to open the file in a Box web interface to correct the error

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Box Drive navigation:
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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Drag and drop files on Box Drive

   I can't drag and drop to move a file as easily as on google drive
   The all files folder should automatically expand when I plan to drop a file to move it to.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Help me find all the folders on my Box Drive that I have set to Offline.

   I set some folders of images, PDFs and other assets I use a lot to 'Offline' in Box Drive, also for projects I'm working on. However, over time this means a lot of syncing to my drive or for security reasons I want to put everything to Online. I'd love a way to search for all folders that are set to Offline so I can set all or some back to Online. As an alternative, one button in Box Drive that puts all Offline folders back to Online so I know I'm 100% in the cloud again.

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   3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Add Box Statuspage link to Box Drive desktop application

   Add a link and possible status information to Box Statupage (https://status.box.com/) from within the Desktop App.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Add Device Pinning support to Box Drive
   58 votes

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   6 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   This capability is not currently planned. Please see the Device Trust feature, which can be used in this case.

7. Mount Box Drive as a letter drive
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   2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  Anonymous responded

   Mounting Box as a letter drive is not currently on the roadmap. As a workaround, we are enabling the ability to customize the Box location so you can place it under a different HD partition. More details can be found here: https://pulse.box.com/admin/v3#ng!/suggestions/35982937

8. Admin-level alert notification on certain Box Drive permission errors

   Users can create folders in Box Drive at the root level. In a closed folder taxonomy, the folder does not sync and fails with permission and/or problem item errors. If a user does not address the notification (or notifications are disabled), users can continue to create content in the unsynced folders. Icon overlays are also not reliable, so this will not be discovered until the content is lost due to hardware failure or software/OS reload. Consider alerting admins of these issues via the event stream or Shield-type alerts to prevent data loss, or disabling the creation of folders this way.

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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9. If I use Box Drive，my computer's local Recycle is not available ?

   Whenever a file is deleted from my computer's local Box Drive, it doesn't go in the trash itself. I am not able to see the file in my computer's local trash, it has synched to Box Driver in the first place.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Box Drive and Time Machine

    You seriously need to work on your time machine issues. Almost all my data are gone, as in GONE, also from the trash bin that you just empty every 30 days. Thanks for hours of work that I will have to put in now to restore data from time machine. Yes, important data. Data that hold HOURS of hard work.

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Box Drive: Display pop up warning when copy / move large number of items

    Just like below warning pop-up displayed in WebApp, Box Drive shall pop up a warning to let the user know when large number of files / folders are going to be copied / moved.  (also to prevent accidental copies / moves)

    Copy Items

    (!) This operation is not immediate and may take some time.

    You are about to copy 9000 items to the folder 'Project Folder 01'. Due to the large number of items, this operation may take up to several hours to complete. During this operation, content within this folder may not be available for access. Do you want to continue?

    Just like below warning pop-up displayed in WebApp, Box Drive shall pop up a warning to let the user know when large number of files / folders are going to be copied / moved.  (also to prevent accidental copies / moves)

    Copy Items

    (!) This operation is not immediate and may take some time.

    You are about to copy 9000 items to the folder 'Project Folder 01'. Due to the large number of items, this operation may take up to several hours to complete. During this operation, content within this folder may not be available for access. Do you want… more

    32 votes

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    3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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    on roadmap  ·  AdminAnonymous (Admin, Box) responded

    This feature is still a work in progress. Please follow the news for the GA announcement.

12. Box Reports User Details - Distinguish download to local disk vs. download using Box Drive

    Want a way to tell if the user downloaded it locally to their machine vs. just opening the doc via Box Drive/Office App/Box website. This feature would be extremely helpful to when a user is leaving the company and we want to know if they are “taking company docs”. Having “download” for simply opening and editing a doc is mis-leading. Would be super helpful to differentiate between the two.

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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13. Ability to designate Box Drive Mark for Offline (MFO) by device

    We would like to be able to designate Box Drive Mark-for-Offline (MFO) by device.

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    0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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14. Box Drive support SSO configurations that use webauthn to support hardware-based MFA flows.

    Box Drive support SSO configurations that use webauthn to support hardware-based MFA flows

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Box Drive with Citrix
    4 votes

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    not planned  ·  1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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16. Reconcile behavior between Edit and Drive after a conflict

    There is different behavior between Box Drive and Box Edit when uploading after conflicted happened. We would like to change behavior as same as Box Edit. This difference might lead to be confusion for the customer.

    Actual Behavior at this moment:

    Box Drive
    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (email address).
    5. User A saves file X again while keeping it open. Upload the changes as version 3 to file X

    Box Edit
    1. User A opens and edits file X without lock via Box Edit.
    2. User B opens and edits file X without lock via Box Edit.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box Drive. Conflict happened. Create a conflict copy like file X (number).
    5. User A saves file X again while keeping it open. Upload the changes as version 2 to the conflict copy

    There is different behavior between Box Drive and Box Edit when uploading after conflicted happened. We would like to change behavior as same as Box Edit. This difference might lead to be confusion for the customer.

    Actual Behavior at this moment:

    Box Drive
    1. User A opens and edits file X without lock via Box Drive.
    2. User B opens and edits file X without lock via Box Drive.
    3. User B saves the file X via Box Drive. Upload the changes as version 2 to file X
    4. User A saves the file X via Box… more

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Request to improve synchronization speed between Box Web UI and BoxDrive"

    Request to improve synchronization speed between Box Web UI and BoxDrive"

    We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
    Our investigation of the synchronization speed is based on the following items.

    Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
    Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
    Pattern 6: Delete the file on the Box Drive and check for updates on the WebUI: result: 3 minutes
    Pattern ⑦ Delete the file on Box Drive and confirm the update on Box Drive on the other terminal: result 16 sec.
    Pattern ⑧ Edit the file on WebUI and confirm the update on Box Drive: result: 10 seconds
    Pattern (9) Edit the file on Box Drive and confirm the update on WebUI: result: 52 sec.
    Pattern ⑩ Edit on Box Drive and confirm updates on Box Drive on another terminal: Result 2 min 10 sec

    We are aware that the synchronization method differs from that of other companies' products, but all of the other companies' products complete the process within 5 seconds.

    We would like to request that you improve the synchronization speed, as a slow synchronization speed is not convenient for users and can lead to shadow IT.

    ============
    (Japanese)

    「Box Web UIとBoxDriveの同期速度向上リクエスト」

    Box Web UIとBoxDriveの同期速度を5秒以内に同期できるよう改善を依頼いたします。
    我々の調査では下記項目にて同期速度の調査を実施しております。

    パターン③　Box DriveへアップロードしてWebUI上の画面更新を確認する：結果 5分以上待っても自動更新されない
    パターン⑤ WebUI上で削除してBox Drive上で更新を確認する：結果 20秒
    パターン⑥ Box Drive上で削除してWebUI上で更新を確認する：結果 3分
    パターン⑦ Box Drive上で削除して他端末のBox Drive上で更新を確認する：結果 16秒
    パターン⑧ WebUI上で編集してBox Drive上で更新を確認する：結果 10秒
    パターン⑨ Box Drive上で編集してWebUI上で更新を確認する：結果 52秒
    パターン⑩ Box Drive上で編集して他端末のBox Drive上で更新を確認する：結果 2分10秒

    他社製品と同期方式が異なることは認識しておりますが、他社製品では全て5秒以内で完了しております。

    同期速度が遅いとユーザの利便性が損なわれシャドーITが生まれる原因となりますので、同期速度向上いただけますようお願いいたします。

    Request to improve synchronization speed between Box Web UI and BoxDrive"

    We would like to request an improvement in the synchronization speed between Box Web UI and BoxDrive so that they can be synchronized within 5 seconds.
    Our investigation of the synchronization speed is based on the following items.

    Pattern (3) Upload to Box Drive and check the screen update on WebUI: Result: No automatic update even after waiting for more than 5 minutes.
    Pattern (5) Delete the file on WebUI and check the update on Box Drive: Result: 20 seconds
    Pattern 6: Delete the file… more

    58 votes

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    not planned  ·  2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Relaunch Box Drive After Auto Update

    These updates do not notify users when done. Can this be an enhancement so users know when to start Box again?

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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19. Taskbar icon overlay for Box Drive to indicate if there are any "Problem Items"

    Currently for Box Drive (for Windows) you have to go into the program then Box Drive Settings to view if there are any problem files. Most users will never do this.

    Ideally there should be a red exclamation overlay on the taskbar icon if there are any problem files and they should be shown immediately when you click to open Box Drive.

    This would help end users to see that not all their files are syncing and then ideally also show them the local path of the problem file (that they can click on to access) AND also give them an option to click a link to view the file on box.com if it needs to be fixed there.

    Currently for Box Drive (for Windows) you have to go into the program then Box Drive Settings to view if there are any problem files. Most users will never do this.

    Ideally there should be a red exclamation overlay on the taskbar icon if there are any problem files and they should be shown immediately when you click to open Box Drive.

    This would help end users to see that not all their files are syncing and then ideally also show them the local path of the problem file (that they can click on to access) AND also give… more

    2 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE

    Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE?
    It's soooo bad that my boss will not use drive, reverted to and will only use sync do to the lack of search capability in windows explorer. He threatens frequently to move us to a different platform because of it. It is absolutely unacceptable to not have the file explorer search function with BOX DRIVE work identically to the way it workson BOX Sync

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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