10128 results found

1. Signer Verification in Box Automate

   Request to have a configurable option in an automate workflow to require a pre-defined signer verification method when sending a signature request from automate. Ex: Form is submitted, document is generated, document is sent for signature and user is required to sign with CAC/PIV card, use 2FA, etc.

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   0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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2. Allow separate notification messages for task assignment and completion

   Currently, when creating a general or approval task, the same notification message is sent both when the task is assigned and when it is completed.
   As a result, recipients of the message can sometimes become confused.

   I would like the ability to set different notification messages for task assignment and task completion.

   ---

   〈タスク割り当て時と完了時の通知メッセージを個別に設定したい〉
   現在、一般タスクや承認タスクを設定した際、タスクの割り当て時と完了時の両方で、
   同じ通知メッセージが送信されます。そのため、メッセージの受信者が混乱してしまうことがあります。

   タスク割り当て時用とタスク完了時用で、それぞれ異なる通知メッセージを設定できるようにしてほしいです。

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   0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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3. Please do not cancel Box Sync

   My colleague uses Box Drive to do the same tasks I do with Box Sync. He has had nonstop issues because the files are not stored locally. Please do not get rid of Box Sync. I want the files to be stored locally!

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   0 comments  ·  Box Sync  ·  Delete…  ·  Admin →
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4. Please do not end support for Box Sync. Due to local storage, Box Sync works much better than Box Drive for my job function. Thank you
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   0 comments  ·  Box Sync  ·  Delete…  ·  Admin →
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5. [Box Drive] Expiration date for Shared Links cannot be modified in Box Drive dialog despite being available on Box Web

   [Summary]
   When creating a Shared Link via Box Drive, the expiration date cannot be modified due to a permission message, even though the same file allows expiration date modification when accessed through the Box Web interface.

   [Current Behavior / Issue]
   In recent versions of Box Drive, selecting "Copy Shared Link" opens a dialog window.
   However, under Link Settings, the following message is displayed:
   "Some settings for this item may not be available due to permission reasons."
   Because of this, users are unable to set or change the "Link Expiration Date" directly within Box Drive.

   When accessing and configuring the exact same file via the Box Web interface (browser), the link expiration date CAN be modified without any issues.

   [Proposed Solution / Expected Behavior]
   Align the behavior of Box Drive with Box Web. If a user has the appropriate permissions to modify the link expiration date on the Web interface, they should be able to do so directly within the Box Drive dialog as well.

   [Business Impact]
   This inconsistency forces users to leave Box Drive and open a web browser every time they need to set or adjust a link expiration date, significantly interrupting their workflow and reducing efficiency.

   Thank you for reviewing this issue!

   [Summary]
   When creating a Shared Link via Box Drive, the expiration date cannot be modified due to a permission message, even though the same file allows expiration date modification when accessed through the Box Web interface.

   [Current Behavior / Issue]
   In recent versions of Box Drive, selecting "Copy Shared Link" opens a dialog window.
   However, under Link Settings, the following message is displayed:
   "Some settings for this item may not be available due to permission reasons."
   Because of this, users are unable to set or change the "Link Expiration Date" directly within Box Drive.

   When accessing and configuring the exact… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. box for capture: enable volume button to take photos

   Our workers where gloves and it's hard for them press the on screen button to take photos.
   I would like to be able to take photos with the volume button

   It seems to work the same way as described in a previous post, but it doesn't work with the BOX app version 7.2.0 on iOS 26.5.2.

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   0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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7. Ability to hide a Hub from personal view

   I would like the option to hide specific Hubs from my view without leaving or losing access to them. This would allow me to declutter my Hub list and focus on the Hubs most relevant to my current work.

   Use Case

   • I have access to multiple Hubs but only actively use a few on a regular basis
   • Some Hubs are for reference only or used infrequently
   • My Hub list has become cluttered, making it harder to find the Hubs I need quickly

   Proposed Functionality

   • Add a "Hide from view" option for individual Hubs
   • Hidden Hubs would not appear in my main Hub list
   • Provide a way to access/view hidden Hubs (e.g., a "Show hidden Hubs" toggle or separate section)
   • Allow users to unhide Hubs at any time
   • Hiding should be user-specific and not affect other Hub members

   Benefits

   • Improved organization and productivity
   • Cleaner, more focused workspace
   • Maintains access without visual clutter
   • User-controlled personalization

   I would like the option to hide specific Hubs from my view without leaving or losing access to them. This would allow me to declutter my Hub list and focus on the Hubs most relevant to my current work.

   Use Case

   • I have access to multiple Hubs but only actively use a few on a regular basis
   • Some Hubs are for reference only or used infrequently
   • My Hub list has become cluttered, making it harder to find the Hubs I need quickly

   Proposed Functionality

   • Add a "Hide from view" option for individual Hubs
   • Hidden Hubs would not appear in my… more
   4 votes

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   1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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8. Need to be able to circle options

   We have many documents that require a selection to be made, rating service, etc. the text field, check box and radio options are not the best solution for our needs. I chatted with Emma at BOX support and she mentioned adding it here. Is there a way that we can have an additional feature added where, if someone was going to rate on a scale of 0-5, they could circle the option w/o having to download and manually act on the request?

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   not planned  ·  0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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9. Delete Notifications

   We love Box Shield, but one feature we see missing is delete notifications.
   If a user or service deletes a large amount of files, having a rea time notification would be valuable to troubleshoot and next steps.

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   0 comments  ·  Shield  ·  Delete…  ·  Admin →
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10. Export all contents of a folder deleted from the trash to the User Activity Report.

    Currently, when a folder is purged from the trash, the information of the contents within it is not logged.
    This lack of evidence makes it difficult to conduct audits in cases of accidental deletion or security incidents, such as the risk of confidential data leaks.
    We strongly request the implementation of this feature so that we can accurately identify and verify exactly which contents have been permanently deleted.

    現在の仕様では、ごみ箱から削除するとフォルダ内のコンテンツ情報は出力されない認識です。
    誤削除やセキュリティインシデント（機密情報の流出リスクなど）が発生した際に監査する場合、
    完全削除の証明（エビデンス）の欠如してしまい証明が困難になることが予想されます。
    どのコンテンツが完全削除されたのかを確実に把握するためにも、本機能の実装をお願いしたいです。

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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11. Box Sign Templates: ability to retain recipient details (e.g. email address, SMS authentication phone numbers)

    In Box Sign templates, we would like the ability to retain recipient details such as email addresses and SMS authentication phone numbers.
    Currently, these values must be entered manually each time, which increases the risk of input errors and reduces operational efficiency.
    As an alternative, it would be helpful to have one of the following features:

    The ability to save and select recipients (including phone numbers) from a “favorites” or predefined list
    The ability to export and import template settings, including recipient information

    These enhancements would significantly improve usability, reduce human error, and streamline repetitive workflows.

    2 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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12. Generate Shareable Links for Box Agent with Specific Content Specified

    We would like to request a feature for Box Agent that allows users to generate a shareable link with specific content specified.
    By creating a shareable link with the content that serves as the premise for the prompt specified in advance, the link creator would be able to create a chatbot based on the intended knowledge.
    We would like to request this feature.

    【In Japanese】
    ＜タイトル＞
     Box Agentについて、特定コンテンツを指定した状態での共有リンクの生成機能

    ＜本文＞
     Box Agentについて、プロンプトの前提となるコンテンツを指定した状態での共有リンクを作成することにより、共有リンク発行者が意図するナレッジをベースとしたチャットボットを作成することができる。
    このような機能を要望する。

    2 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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13. Shared service account tenant isolation gap

    When an integration authenticates through one global service account instead of per-tenant identities, Box has no native way to enforce data separation between tenants or produce a per-tenant audit trail. The customer has to build that isolation and logging themselves outside of Box.

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    0 comments  ·  Developer Platform  ·  Edit…  ·  Delete…  ·  Admin →
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14. Accepting updated custom ToS on Box when navigating to certain links takes users to 404 page.

    Accepting updated custom ToS on Box when navigating to certain links takes users to 404 page. From our testing, these URLs include [subdomain].box.com/master and [subdomain].box.com/collections. As a workaround, we're directing users to go to main [subdomain].box.com URL, accept ToS, then navigate back to original URL. Please fix this as it's annoying and unnecessary.

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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15. Ability to create retention policies list/report with status

    Currently, administrators do not have the capability to list, generate reports, or export all existing retention policies in .csv format within Box. It would be good if Box provide functionality to facilitate this oversight and compliance management.

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    0 comments  ·  Governance  ·  Delete…  ·  Admin →
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16. We want to easily check the initial upload date of a file

    Currently, the “Created” property shown for a file represents the date when the content was originally created, including in a local environment, and the “Modified” property indicates the date when the content was changed after being stored in Box.

    Since the “Updated” date is overwritten every time a change is made, the only way to find the file’s “initial upload date” is to go through the version history and check the date of the very first version (Ver.1), which is time‑consuming.

    Therefore, I would like a new “Initial Upload Date” field to be added to the file properties.

    ファイルの初回アップロード日を簡単に確認したい：
    現在、ファイルのプロパティで表示される「作成日」はローカル環境などを含めたコンテンツが作成された日を表しており、「変更日」はBox格納後にコンテンツが変更された日を指しています。
    「更新日」は変更があるたびに変わるため、ファイルの「初回アップロード日」を確認するにはバージョン履歴を遡り、一番最初にアップロードされたVer1の日付を確認するしかなく手間がかかります。
    そこで、ファイルプロパティに「初回アップロード日」という項目を新たに追加してほしいです。

    Currently, the “Created” property shown for a file represents the date when the content was originally created, including in a local environment, and the “Modified” property indicates the date when the content was changed after being stored in Box.

    Since the “Updated” date is overwritten every time a change is made, the only way to find the file’s “initial upload date” is to go through the version history and check the date of the very first version (Ver.1), which is time‑consuming.

    Therefore, I would like a new “Initial Upload Date” field to be added to the file properties.

    ファイルの初回アップロード日を簡単に確認したい：
    現在、ファイルのプロパティで表示される「作成日」はローカル環境などを含めたコンテンツが作成された日を表しており、「変更日」はBox格納後にコンテンツが変更された日を指しています。… more

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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17. Add an Option to Hide Global IP Address in Box Sign Signature Logs

    Currently, when using Box Sign to request a signature, the signature log that can be obtained after completion displays the global IP address of the requester.

    In our company, the global IP address is treated as confidential information and is considered highly sensitive according to our internal policies. Therefore, having this information visible in the signature log, which can be accessed by the recipient, is a significant concern for us.

    For privacy protection and compliance with company regulations, we strongly request the implementation of a feature that prevents the global IP address from being recorded or displayed in Box Sign signature logs.

    〈Box Sign署名ログでグローバルIPアドレスを非表示にするオプションを追加する〉
    現在、Box Signで署名依頼を行うと、署名完了後に取得できる署名ログに署名依頼者のグローバルIPアドレスが表示されてしまいます。
    グローバルIPアドレスは会社の規定として機密情報として扱う重要な情報です。
    そのため、依頼先の相手が閲覧できる署名ログに表示されるのは非常に困ります。
    プライバシー保護や会社規定への準拠のため、Box Signの署名ログにグローバルIPアドレスが記録・表示されないようにする機能を実装してほしいです。

    Currently, when using Box Sign to request a signature, the signature log that can be obtained after completion displays the global IP address of the requester.

    In our company, the global IP address is treated as confidential information and is considered highly sensitive according to our internal policies. Therefore, having this information visible in the signature log, which can be accessed by the recipient, is a significant concern for us.

    For privacy protection and compliance with company regulations, we strongly request the implementation of a feature that prevents the global IP address from being recorded or displayed in Box Sign… more

    11 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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18. Regarding the use of apps in mobile apps

    I would like to be able to use "Apps" in the mobile app.

    2 votes

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    0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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19. Adding AI activities to the User Activity Report

    Box AI reporting is currently only available to tenants on the Enterprise Plus plan.
    Box AI is now available to tenants with the business plan or above, but since operation logs cannot be confirmed from reports, auditing is not possible, making it unusable for businesses and posing a fatal security flaw.
    In order to use and utilize Box AI, please make sure that AI activities are output regardless of your plan.

    (日本語訳)
    ユーザーアクティビティレポートのAIアクティビティの追加

    現在Box AIに関するレポート機能を使用できるのは、Enterprise Plusプランを利用しているテナントのみです。
    businessプラン以上のテナントでもBox AIが利用できるようになりましたが、レポートから操作ログが確認できない状態では監査ができないため、企業として利用できずセキュリティ的に致命的な欠陥があります。
    企業でBox AIを利用・活用するため、プランに関わらずBoxAIに関するアクティビティが出力されるよう改修をしてください。

    32 votes

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    under consideration  ·  0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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20. Request for an Invitation Method to Enable Collaboration for All Tenant Users

    We would like a way to invite all users in the tenant to collaborate.

    Currently, there are over 30,000 users across the tenant, so it is not practical to register all users in a single group and invite them via that group.

    テナントのユーザー全員をコラボレーション可能とする招待方法が欲しいです。
    現在テナント全体で3万以上のユーザーがいて、1グループに全ユーザーを登録してグループで招待をする方法が現実的ではないためです。

    4 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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