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894 results found

  1. There should be an easier way to view or export Box Drive errors especially problem files

    One user had over 300 errors in Box Drive. When they try to review the list, they are unable to because the list keeps refreshing and starting at the top.

    There is no option to print the page or export it. They can't even expand the size of the window. This makes it difficult for users to investigate the errors properly.

    0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  2. Clear cache after set period of time

    We'd like to enable users to install Box Drive but need to make sure the cached content is deleted when they leave even if Box Drive is not uninstalled from their device.

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  3. Copy file name and URL and path for shared link

    The "Copy Shared Link" action in Box Drive (or Copy button in the Share pop-up dialog in the Web UI) should copy more than just the URL.
    It should also have the file name and the current Box path so when I paste the link into a chat or email message, it has all the information the recipient will want.

    <path> > '<filename>"
    <box share URL>

    15 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  4. We would like to have a setting to control the ability to create shared links in Box Drive.

    Currently, users can right-click on content in Box Drive and generate a shared link from the "Share" menu. We need a way to disable this functionality through administrative settings.

    When creating a shared link from the web, it is possible to confirm that the shared link has been created by an icon,, however, when creating a shared link from BoxDrive, no icon is displayed, making it impossible to know whether a shared link has been created. Therefore, we want to prohibit creating shared links from BoxDrive.

    in Japanese

    BoxDriveで共有リンクを作成できないように制御したい

    BoxDriveでコンテンツを右クリックし、メニューの「共有」から共有リンクを発行することができるが、これを制御する設定ができるようにしてほしい。

    Webから共有リンクを作成する場合は、アイコンによって共有リンクが作成されていることが確認できますが、BoxDriveから共有リンクを作成するとアイコンが表示されず、共有リンクが作成されているかどうかがわからないため、BoxDriveからの共有リンク作成を禁止したい。

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  5. Notification for Incompatible Characters in file and folder names

    We've run into issues with end users not being able to access content from Box Drive because the file or folder is created with a character that it is incompatible with Microsoft's file explorer.

    Could you add in a pop-up visual in the web view that points out when you're using a character that will not be accessible from Box Drive?

    5 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  6. 2 votes

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    not planned  ·  1 comment  ·  Desktop  ·  Admin →
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  7. Box drive's system extension update

    I am running BoxDrive version 2.23.422

    After I upgrade my Mac (for example, from BigSur 11.5 -> 11.6), I get an error dialog the first time I try to open Box Drive. It says "Box Drive's system extension failed to load. Please make sure it has been enabled in System Preferences > Security & Privacy and then restart your computer. ....".

    Reinstalling Box Drive and restarting the computer doesn't fix it. I found a workaround at https://support.box.com/hc/en-us/community/posts/360051323454-Box-Drive-s-system-extension-failed-to-load which fixes it, but I have to apply that workaround each time I upgrade my computer. The problem should either be fixed, or…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  8. Box Tools: Change Cache location

    Ability to customise the location of Box Tools folder

    We would like to have the feature to customise the location of Box Tools folders such as logs and cache folder. We want to have those under drive of other volume letter instead of the default location under C drive. This is because the storage size of C drive can be limited.

    4 votes

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    0 comments  ·  Box Tools  ·  Admin →
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  9. Block users from placing content into File Explorer locations that they don't have rights to within Box

    The current user experience can be confusing to the user, because they are able to place files into File Explorer even though they don’t have rights within Box to write to that location. Box Drive does issue notices that the files are not syncing to the server; however, this can still create an issue for novice users, since the files still exist within File Explorer and allow the user to make changes to the files locally. It would be preferred if Box Drive blocked the user from placing anything into that location within File Explorer.

    7 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  10. Box Drive uses all upload bandwidth when sync

    Set an option to limit the upload (optional and the download) bandwidth when sync is in progress or upload large files, because when devices are connected to slow internet lines, it consumes the entire bandwidth and cannot work properly.
    Note that this is a standad feature of other similar tools.

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  11. SQ1

    I purchased a new Microsoft Surface Pro X and it uses a Microsoft SQ1 processor. Box Drive currently does not work with this processor. As we are rolling out these Surface Pro X's with our company it would be great to get box drive to work with the new SQ1 processor.

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  12. Remove shares no longer available after the owner was deactivated

    We deactivated one user who retired. The folders he owned disappeared in Box Web for the shared users but they didn't disappear in Box drive, so users could still create files which were not saved in Box.
    Could deactivated shares be updated very quickly in Box Drive to avoid that behavior please?

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  13. Registry Key for Box Drive

    Set a registry key to specify which instance the user is pushed to log into

    0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  14. Request to increase the maximum number of users to be enabled with [Enable for select users and groups] for [Mark for Offline] in Box Drive.

    I want to enable [Mark for Offline] for Box Drive and release it for some users. However, the number of users we want to register exceeds the upper limit of 100, so we would like to request to increase the upper limit of [Enable for select users and groups]. We believe this update would improve the useability and increase the efficiency among the users.

    (Japanese)
    Box Driveの [Mark for Offline]機能を有効にし、一部のユーザーに対して有効化したいが、上限値となる100名を超えて登録したいため、[一部のユーザーに対して有効化]選択時の上限値を増やして欲しい。
    利便性も向上し、業務効率化に繋がるため、実現に向けてぜひ対応してほしい。

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  15. Support Emojis in file names

    Box currently does not support Emojis in filenames, which means it won't sync if I drag and drop a file from my desktop into Box Drive. It would be great if Box would support the same characters in file names as current OSes

    8 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  16. 3 votes

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    0 comments  ·  Desktop  ·  Admin →
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  17. Improve way to update lock status of a file

    When a file is locked by a user in Box Drive, users who are looking at the same file at that time via web browser will not noticed the file is locked until they refresh the page. We would like to have the lock status updated in a more dynamic manner without the need for a page refresh

    11 votes

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    0 comments  ·  Desktop  ·  Admin →
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  18. Create Custom URL for shared links in Box Drive

    Right now a link can not be customized as the customer is used to when using the WebApp. Only “Copy Link” is available.

    3 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  19. Allow Box Drive to be hidden if the computer is being accessed by someone who is not the user (remote login)

    Currently, when an IT admin remotely logs into a user's computer, they can access Box Drive (and therefore all of Box) regardless of permissions, and can even download content to their own desktop. This presents a security risk for companies who allow their IT admins to access users' desktops.

    0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  20. Ability to see who locked a file

    identify who locked a file within Box Drive. If there is a file locked, it would be helpful to show the collaborator who has locked the file.

    5 votes

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    0 comments  ·  Box Drive  ·  Admin →
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