852 results found

1. Assign user to item in Box App

   As a user, I'd like to be able to assign a specific user in Box App rather than relying on free text or metadata drop down fields so that I can send a notification or task and see additional user information such as email and profile photo

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   0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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2. Split and transfer data to several users when the owner is deleted (including folder assignment)

   Hi,
   it would be nice if I could split the data of a user to be deleted among more than 1 other user.

   If, for example, a department head leaves the company and another head takes over the disciplinary part on an interim basis, but the technical issues are still mapped in the department, it makes sense to be able to separate the structures. We are currently transferring the disciplinary page manually.

   Best regards,

   16 votes

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   not planned  ·  2 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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3. Use customer's own email gateway to send email notifications

   Many customers in regulated industries do NOT like the fact that email notifications from Box come from the Box Service with a noreply@box.com email address. The emails that Box sends on the user behalf do not go through a customer's email security or e-discovery system thus it creates problems in regulated environment that need to capture ALL communications between internal users and external customers. Box needs to have a configuration where a customer can configure their own SMTP gateway that Box can use to send email notifications with the proper TO and FROM data so they can better document and track all communications that come from the Box service.

   Many customers in regulated industries do NOT like the fact that email notifications from Box come from the Box Service with a noreply@box.com email address. The emails that Box sends on the user behalf do not go through a customer's email security or e-discovery system thus it creates problems in regulated environment that need to capture ALL communications between internal users and external customers. Box needs to have a configuration where a customer can configure their own SMTP gateway that Box can use to send email notifications with the proper TO and FROM data so they can better… more

   5 votes

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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4. Ability to specify who will be notified when a password is changed.

   As part of security operational reviews, administrators may occasionally check whether passwords have been changed multiple times within the same day, when necessary.
   Currently, I believe password change notifications are sent to users with administrative privileges, including group administrators.
   For operational reasons, we would like group administrators not to receive these notifications, so we would like to be able to optionally configure the recipients of password change notifications.

   セキュリティ面の運用見直しの一環で、管理者で同日内に何度もパスワード変更していないか等を必要な時にチェック行うことがあります。
   現状、グループ管理者含めた管理者権限のあるユーザー宛にパスワード変更通知が届くと思います。
   運用上の理由からグループ管理者がこれらの通知を受け取らないようにしたいため、任意でパスワード変更通知先を設定できるようにしたいです。

   13 votes

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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5. Enable enterprise 'super' co-admin account to hide or disable Content Recovery tab for specific users

   There is a new function Content Recovery, which has specific usage and limitations regarding its use. It would preferable therefore for the enterprise's main admin account (super co-admin) to be able to disable the function for specific (co-admin) users

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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6. Enhanced data loss prevention for MS Office (Word, Excel, PowerPoint) mobile apps that integrate with Box.

   Currently, users who connected their corporate Box account to a MS Office mobile app, can duplicate files to another storage location. It would be ideal if Admins had the ability to prevent users from duplicating a file originally stored on Box, and preventing them from using the Duplicate feature to copy the file to another storage location like Dropbox/OneDrive.

   3 votes

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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   not planned  ·  Adminrbakshi (Product Manager, Box) responded

   Please raise with MSFT AE as this is an integration owned and maintained by MSFT

7. Show Folder Size in GB/MB at root and tree level, inside

   To see, at a glance inside the Box.com web interface inspector, the file size allocated to each parent folder and should I click in, each sibling folder. Right now, the interface only gives the number of files, which is deeply unhelpful when trying to assess what folders are taking up how much storage...

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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8. Sync Box to an external hard drive

   This should go without saying, but internal hard disks are far too small for cloud storage to sync, especially when using the cloud storage for large files such as video editing. We have several Terabytes of data on ours that we access all the time, as a group of editors. It's an absolute dealbreaker that we're forced to use the default location of the local drive to sync files using Box Desktop, and we would like the option of choosing an external hard drive or even a secondary internal drive to sync to. Dropbox, iCloud, OneDrive, and Google Drive all have these options, albeit some are quite complicated to activate, but we're already settled on Box here so we'd like to not have to move to one of those to continue service.

   This should go without saying, but internal hard disks are far too small for cloud storage to sync, especially when using the cloud storage for large files such as video editing. We have several Terabytes of data on ours that we access all the time, as a group of editors. It's an absolute dealbreaker that we're forced to use the default location of the local drive to sync files using Box Desktop, and we would like the option of choosing an external hard drive or even a secondary internal drive to sync to. Dropbox, iCloud, OneDrive, and Google Drive all… more

   1 vote

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Relay: Involve external Users to a manual workflow as "not-owner" of the folder/file

   Hi,

   i discribe a situation:
   The Admin is the owner of all folders/files, directors has co-owner-rights and all employees are editors. It is similarly discribed in "Folder Structure Best Practices" under "Business Unit Drive"
   Now we invite some external users... not only the owner can invite them.
   Then we create some relays for specific folder, especially some manual ones, assign a task and set the Assignee to "Specify at startup"...not only the owner can do this.
   Last but not least we start the manual workflow and choose as Assignee an external user... but wait...ONLY the owner of the folder (1 person, here the admin) can do this.

   This can't be expected behavior.

   We have over 1500 external users... this is not practical.

   If we have a folder with invited external users, at least all internal users who start the manual workflow should be able to include these external users.

   Previously recommended workaround:
   If you are an non-owner of a file/folder and want to add an external user to a manual workflow, create a separate parent folder and invite the external user.
   Now you can also include these external user in manual workflows.

   So to be on the safe side, 1000 internal users are now inviting 1000 external users to one of their folders so that the manual workflows can be used. The external partners will understand, there are only 1000 new folders in their box homepage.

   Luckily our admin is not the owner of ALL folders, but the annoyance is big enough.
   In my opinion, giving co-owners these rights as well would be the bare minimum.
   Because so our employees have sick/holiday cover, but not in Box.

   Regards,

   Michael

   Hi,

   i discribe a situation:
   The Admin is the owner of all folders/files, directors has co-owner-rights and all employees are editors. It is similarly discribed in "Folder Structure Best Practices" under "Business Unit Drive"
   Now we invite some external users... not only the owner can invite them.
   Then we create some relays for specific folder, especially some manual ones, assign a task and set the Assignee to "Specify at startup"...not only the owner can do this.
   Last but not least we start the manual workflow and choose as Assignee an external user... but wait...ONLY the owner of the folder (1… more

   20 votes

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   1 comment  ·  Workflow  ·  Delete…  ·  Admin →
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10. Allow co-owners (not just owners) to extend auto-expiration date for external collaborators.

    The primary reason why we have not enabled the auto-expiration for Collaborators is because only folder Owners will receive notifications of expiring collaborators and links, and only Owners will have the ability to extend the expiration date. In our instance, the Primary BoxAdmin account owns all content (and users are not allowed to create root-level folders, they're only co-owners).

    If this ability were extended to Co-Owners, then this enterprise setting would be feasible for us. It has to be up to the co-owners to receive the notifications and determine whether or not to extend the sharing (since they have the most context and it's not practical for the BoxAdmin to manage this alone).

    The primary reason why we have not enabled the auto-expiration for Collaborators is because only folder Owners will receive notifications of expiring collaborators and links, and only Owners will have the ability to extend the expiration date. In our instance, the Primary BoxAdmin account owns all content (and users are not allowed to create root-level folders, they're only co-owners).

    If this ability were extended to Co-Owners, then this enterprise setting would be feasible for us. It has to be up to the co-owners to receive the notifications and determine whether or not to extend the sharing (since they… more

    14 votes

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    not planned  ·  1 comment  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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11. Multi-user and automatic uploads

    Make box access suitable for multi user computers and have mechanism for automatically uploading data.

    Use case: Lab equipment used by multiple users producing large amounts of data, automatically uploading this to box so as to limit required user interaction and keep local storage in check. Modern equipment can produce large amounts of data and being able to upload this automatically would help with data management. Requiring user intervention to manage their data is less practical with a very large user base so automating this process would again help with this process.

    2 votes

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    0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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12. Set dynamic/arbitrary values for comments in approval tasks/general tasks/notifications

    I would like to be able to set dynamic values for comments in approval tasks/general tasks/notifications and arbitrarily set them at the time of assignment.
    Example 1: In a workflow that is manually started and assigned an approval task, an arbitrary comment can be set at startup.
    Example 2: In a workflow that notifies of new uploads, the file name can be dynamically set in the notification content.

    【日本語】
    承認タスク/一般タスク/通知のコメントに動的な値や割り当て時に任意に設定できるようにしたい。
    例1：手動で起動し、承認タスクを割り当てるワークフローにて、起動時に任意のコメントを設定できる
    例2：新規アップロードを通知するワークフローにて、通知内容にファイル名を動的に設定できる

    2 votes

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    1 comment  ·  Workflow  ·  Delete…  ·  Admin →
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13. ChatGPT connector

    Current customer using the ChatGPT plug in with Box and need to prevent the ChatGPT API from triggering a piece of content download notification to the owner of the file or folder. Would there be a way to get the text rep without it being treated as a download, or a way to exclude certain actions from the notification stream?

    1 vote

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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14. Email notifications

    Would love to be able to set email notifications on shuttle job status, success or fail.

    2 votes

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    delivered  ·  1 comment  ·  Shuttle  ·  Delete…  ·  Admin →

15. Enable Enterprise Admin account to hide or disable Content Recovery tab

    There is a new function Content Recovery, which has specific usage and limitations regarding its use. It would preferable therefore for the enterprise's main admin account (super co-admin) to be able to disable the function for specific (co-admin) users

    1 vote

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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16. Desktop App

    Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.

    Key features
    1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
    2. Instant previews and content summaries for documents, PDFs, images, and presentations
    3. Direct file actions: move, copy, rename, delete, share, and bulk operations
    4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
    5. Permission-aware UI with activity feed and audit logs
    6. Connectors for other cloud providers and APIs for extensibility

    Business value
    1. Faster file discovery and management, lowering time-to-find
    2. Differentiates Box, supporting retention and upsell opportunities
    3. Reduces support tickets and enhances collaboration

    Create an integrated, Cursor-style desktop workspace for Box customers that provides unified search (including content and metadata), rich previews, and native file management across Box and connected storage — reducing context switching and improving productivity.

    Key features
    1. Universal natural-language search with advanced filters, including metadata search (tags, custom fields, dates, owner, classifications)
    2. Instant previews and content summaries for documents, PDFs, images, and presentations
    3. Direct file actions: move, copy, rename, delete, share, and bulk operations
    4. Contextual suggestions and one-click automations (for example, auto-move based on keywords or metadata rules)
    5. Permission-aware UI with activity feed and audit… more

    3 votes

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    0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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17. Update billing contact when changing Primary Admin

    When updating your primary admin it would be helpful to be prompted to review your accounts billing contact details. This is to avoid unnecessary confusion regarding renewals and to ensure that Box always have the right contact details for billing communications.

    1 vote

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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18. User Details Report: Add "number of files owned"

    In the user details report, there is an item for storage used, but
    There is no item for the number of files owned.
    Please add a field for the number of files owned.

    ユーザー詳細レポートで「所有ファイル数」を確認したい
    ユーザー詳細レポートでは、使用済みストレージの項目はありますが所有ファイル数の項目はありません。
    所有ファイル数の項目を追加してほしい。

    2 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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19. The logo displayed in the shared link preview may violates customer's brand guidelines.

    The company logo displayed in the upper left corner of the shared link preview page is incorrectly cropped and filled in.

    Many use cases of the shared link should adhere to each company's brand guidelines.
    Example:
    -Provide a company-wide notification on a shared link of "Users in the company"
    -Publish introductory material about the company's products on a shared link of "everyone with the link"

    The current unauthorized editing of the logo is undesirable and should be improved as soon as possible.

    3 votes

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    1 comment  ·  Web App  ·  Delete…  ·  Admin →
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20. Turn off notifications

    Turn off notifications for the owner of the account on specific tasks not pertaining to this individual. The account owner is receiving notifications for everyone else's tasks and assignments.

    3 votes

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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