10051 results found

1. Custom Poster Frame for Video Thumbnails

   When a video is uploaded to Box the preview thumbnail is automatically pulled from a frame 10% into the video. For media and entertainment clients this can be a challenge because that frame is often an unflattering still of a talent mid-speech or in an awkward pose. That's the first thing clients see when they log in to review a file.

   Platforms like YouTube and Vimeo have a great implementation of this where you can pick a specific frame or upload a custom image as the thumbnail. It would be wonderful to see something similar in Box.

   On the technical side a custom poster frame can already be embedded directly into an MP4 file using FFmpeg. If Box could read that embedded metadata when generating the preview thumbnail it would give users a straightforward way to control what clients see without needing any changes to the upload process.

   When a video is uploaded to Box the preview thumbnail is automatically pulled from a frame 10% into the video. For media and entertainment clients this can be a challenge because that frame is often an unflattering still of a talent mid-speech or in an awkward pose. That's the first thing clients see when they log in to review a file.

   Platforms like YouTube and Vimeo have a great implementation of this where you can pick a specific frame or upload a custom image as the thumbnail. It would be wonderful to see something similar in Box.

   On the… more

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   0 comments  ·  Preview  ·  Delete…  ·  Admin →
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2. Box Drive installation improvements

   While I am submitting this for Box Drive, I think this should apply to all .msi installers from Box. Is there a way that we can see the version info in the file Properties - > Details? I know that .msi installation makes this trickier than .exe but it is difficult to determine if the website Download link gave me the most recent version or not.

   There have been instances where the download from the website (https://www.box.com/resources/downloads#:~:text=Download%20Box%20Drive%20for%20Windows%20(64%20bit) gave me an older version than a user who had Box Drive installed with auto-updates enabled.

   If something as simple as a administrator web-page with a translation table that shows what version a revision number GUID or content created time-stamp refer to.

   Additionally, I see this idea was shot down ~5.5 years ago, so I hope it can be reconsidered:
   https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/36112060-box-drive-install-to-be-shown-as-box-drive-inste

   It would make more sense if Box Drive reported as Box Drive in installed programs instead of just Box. Other installations have their full product name - Box Tools, Box for Office and it is easier to intuit what it represents.

   While I am submitting this for Box Drive, I think this should apply to all .msi installers from Box. Is there a way that we can see the version info in the file Properties - > Details? I know that .msi installation makes this trickier than .exe but it is difficult to determine if the website Download link gave me the most recent version or not.

   There have been instances where the download from the website (https://www.box.com/resources/downloads#:~:text=Download%20Box%20Drive%20for%20Windows%20(64%20bit) gave me an older version than a user who had Box Drive installed with… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Make Box Shuttle available to Business Plan Co-admins

   Please make Box Shuttle available to co-admins with Business plans. Currently it is only available to co-admins with Business Plus or higher. It is quite common for consultants to have the co-admin role rather than admin when working with clients.

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4. Allow admins and folder owners to control visibility of the "Email All" button

   We would like the ability to control the visibility of the "Email All" button at both the Enterprise level and the folder level.
   Proposed behavior:
   Enterprise admins can enable or disable the "Email All" button globally via the Admin Console.
   At the folder level, co-owners and above (including owners) can toggle the visibility of the button for that specific folder.
   Why this matters:In our organization, senior executives are often added as collaborators on folders. The "Email All" button makes it easy for any collaborator to send a message to all members of a folder — including those executives — which can lead to unnecessary or inappropriate communications reaching them.
   By allowing this button to be hidden based on permission level or folder settings, admins and folder owners would have better control over internal communication flows and could prevent unwanted disruptions to executives.
   We believe this would benefit organizations that need tighter governance over collaboration features.

   We would like the ability to control the visibility of the "Email All" button at both the Enterprise level and the folder level.
   Proposed behavior:
   Enterprise admins can enable or disable the "Email All" button globally via the Admin Console.
   At the folder level, co-owners and above (including owners) can toggle the visibility of the button for that specific folder.
   Why this matters:In our organization, senior executives are often added as collaborators on folders. The "Email All" button makes it easy for any collaborator to send a message to all members of a folder — including those executives — which… more

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5. Add Date Field to Box Forms

   We would like a date field type with a date picker added to box forms. We are currently using the "Number" field type for dates, but are getting formatting discrepancies. There are times we input information using a form that was from a different day so being able to select the correct day and controlling formatting is important. Thank you.

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   on roadmap  ·  1 comment  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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6. Open read-only in BoxDrive

   Users with viewer privileges are not allowed to update files, but in the case of files that are updated simply by opening them, such as .xls files, an error will occur each time the file is opened in BoxDrive.
   Is it possible to open files from BoxDrive in read-only mode?

   -in Japanese-
   ビューアー権限のユーザーはファイルを更新することができないようになっているが、.xlsのように開くだけで更新されてしまうファイルの場合、BoxDriveでファイルを開くと都度エラーが発生してしまう。
   読み取り専用状態でBoxDriveからファイルを開けるようにしてほしい。

   31 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   Box Drive doesn’t currently provide a built-in “read-only open” option. Instead, whether a file opens in read-only mode depends on the application (Excel, Word, etc.) and the operating system.

   Here are a few possible workarounds:

   • Download a local copy and open it outside of Box Drive.
   • Use Box Preview in the web app, which always opens in read-only mode.
   • Adjust application settings (e.g., in Excel you can configure certain files to always open as read-only).

7. Shield - Download and Navigate to a file directly from a Malicious Content Shield Alert

   For the Malicious Content rule, it should be possible to download a malicious file directly from a Shield Alert for sandboxing without having to search for it.

   Also, an admin who has Content Manager access should be able to click a button within the alert and navigate to the file in the Content Manager to manage it.

   3 votes

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8. Feature Request to Hide/Show Default BoxNotes Sidebar

   Content: When opening BoxNotes for the first time, the sidebar is displayed and open.
   　　　　Users who are not familiar with Box operations do not know how to hide the sidebar, which narrows the screen and makes it difficult to grasp the overall structure of the note, reducing work efficiency.
   　　　　We would like to request the implementation of a feature that allows the tenant side to set the default sidebar to show/hide.

   (日本語)
   件名：デフォルトのBoxNotesのサイドバーを非表示/表示にできる機能要望
   内容：初めてBoxNotesを開いた場合は、サイドバーが表示されて開かれます。
   　　　Box操作に慣れていないユーザーはサイドバーを非表示にする方法がわからず、画面が狭くなるためノート全体の構造が把握しづらく作業効率が低下します。
   　　　テナント側でデフォルトのサイドバーを表示/非表示に設定できる機能実装を希望します。

   2 votes

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   1 comment  ·  Box Notes  ·  Delete…  ·  Admin →
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9. Box For Outlook - Auto-convert Plain Text emails to HTML

   Since Box for Office can't support plain text emails, would it be possible to have a setting that allowed the add-in to auto-convert emails to HTML when using the add-in?

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10. Enable "Searching" within Box Drives when using Microsoft File Explorer.

    Enable "Searching" within Box Drives when using Microsoft File Explorer.

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    0 comments  ·  Search  ·  Delete…  ·  Admin →
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11. Remember Fields Size Preferences

    Almost every document I create, I have to resize the signature box to the smallest height allowed and resize the date box and font size to much smaller. I would like a way to set user preferences for this issue.

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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12. Extending the expiration date of invitation emails

    I work at a university and issue Box accounts to over 1500 new students every year.

    New students have a very large number of procedures to complete upon enrollment, making it difficult for them to sign in to Box within two weeks of enrollment. As a result, many invitation emails expire.

    The two-week deadline for invitation emails is too short and insufficient.

    Please either set the default expiration date to around one month, or allow administrators to set the expiration date themselves.

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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13. app.box.com website prompting for access without enumerating the specific apps and services it wishes to access

    Currently app.box.com prompts for access to...something, without expounding on what, precisely, it wants access to.

    I cannot, via policy, give blind access to things without proper enumeration of what, specifically, will be accessed.

    Please adjust this to list specifically what is being requested, if not in the popup itself then via an opt-in option on the site.

    Edge 146.0.3856.109

    •  

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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14. Moving / Copying data - give users the option to set default sort order

    When moving or copying files in the web interface, the move to location is defaulting to strange behaviour which doesn't show recent folders ...

    The move / copy to dialogue should show all the folders in the user's Box area so that they can select the correct folder for the destination for the moving / copying of files.

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    0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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15. Provide a solution to existing users to migrate their data to Box as Box Shuttle is restricted to tenant level

    We are seeking an effective solution for user data migration. At present, Box Shuttle operates at the tenant level with a current subscription limit of 10TB. However, from the end user's perspective, it would be advantageous to implement data caps at the individual account level. This adjustment would enable users to migrate their personal data from various storage sources directly to Box.

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    0 comments  ·  Shuttle  ·  Delete…  ·  Admin →
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16. Make the "Mobile Web Access Control" setting in the management console applicable to the current domain (box.com) as well

    As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
    At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones and save Box files locally, creating a risk of corporate information being taken off the device and potential data leakage. In addition, this breaks alignment with existing controls provided by Box—such as EMM management, Device Trust, and Conditional Access—impacting the overall consistency of Box’s security design.
    We use Box as a secure, enterprise-grade storage solution. Inconsistencies in security settings affect Box’s trustworthiness within our organization, so we request a prompt remedy.

    【日本語】
    管理コンソールの「モバイルWebアクセス制御」設定を現行ドメイン（box.com）にも適用可能にする

    Box社がモバイルサイトを「a.box.com」「m.box.com」から「box.com」に統合した結果、管理コンソール上の「モバイルWebアクセス制御」設定が現行ドメインに反映されていません。
    このため、管理者が制御設定を有効化しても、box.com配下のモバイルアクセスには効果が及ばない状態です。

    弊社では、Intuneポリシーにより、Boxファイルが社用iPhoneのローカルに保存されないよう制御しています。
    SafariはIntuneポリシーの適用外です。現状「モバイルWebアクセス制御」設定による制御ができないため、
    社用iPhone内SafariからBoxにアクセスし、Boxファイルをローカルに保存できてしまい、社内情報が持ち出され、情報漏洩の発生しかねない状況です。
    また、Boxが提供しているEMM管理・デバイストラスト・条件付きアクセス等の既存制御との整合性が崩れ、Box全体のセキュリティ設計の一貫性にも影響が出ます。
    弊社はBoxを安全な企業向けストレージとして利用しております。セキュリティ設定の不整合は社内におけるBoxへの信頼性にも影響しますので、いち早く改善いただきたく思います。

    As a result of Box consolidating its mobile sites from “a.box.com” and “m.box.com” into “box.com,” the “Mobile Web and Accessibility” settings in the Admin Console are not being applied to the current domain. Consequently, even if administrators enable these controls, they do not affect mobile access under box.com.
    At our company, we use Intune policies to prevent Box files from being saved locally on corporate iPhones. Safari is not subject to Intune policies. Because the “Mobile Web Access Control” settings currently cannot enforce restrictions, users can access Box via Safari on corporate iPhones… more

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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17. Add Categories or Tags to Organize AI Agents in Box AI Studio

    The ability to create AI agents in Box AI Studio is extremely useful. However, as the number of AI agents increases, it becomes increasingly difficult to find the right agent when using Box AI.

    I would like to request a feature that allows users to better organize and find their AI agents. Possible solutions could be:
    - Allowing users to assign categories to AI agents, which could also be arranged in a hierarchical structure
    - Enabling the addition of multiple tags to each AI agent, along with the ability to filter or search by these tags

    In short, I hope you can provide an efficient way to categorize, tag, or otherwise manage AI agents, so that they can be easily found, especially as their number grows.

    The ability to create AI agents in Box AI Studio is extremely useful. However, as the number of AI agents increases, it becomes increasingly difficult to find the right agent when using Box AI.

    I would like to request a feature that allows users to better organize and find their AI agents. Possible solutions could be:
    - Allowing users to assign categories to AI agents, which could also be arranged in a hierarchical structure
    - Enabling the addition of multiple tags to each AI agent, along with the ability to filter or search by these tags

    In short, I hope… more

    7 votes

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    1 comment  ·  AI Studio  ·  Delete…  ·  Admin →
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18. While in Outlook, the ability to drag & drop files directly into Box folders - not via the Box Web App, directly from Outlook

    Insurance companies still heavily rely on working with emails. The current Box for Outlook integration is one way, ie. you can share documents out from Outlook.
    Insurance companies require the ability to drag and drop files directly from Outlook into Box files without leveraging the Box Web App.

    1 vote

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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19. Cannot select text in Box preview screen

    When previewing a file, attempting to select text within the file results in a state where a yellow frame is being specified instead, making it impossible to select the text. I would like this to be fixed so that text selection is possible.
    ＝＝＝
    ファイルをプレビューした際、ファイル内のテキストを選択しようとしても黄色の枠を指定する状態となりテキストの選択が行なえないので、選択できるよう改修を希望します。

    3 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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20. Allow folder recursion of checkbox unticking of "Only folder owners and co-owners can sent collabator invites"

    The behavior when unsetting the "Only folder owners and co-owners can sent collabator invites" is unpredictale. When unticking the checkbox at a high folder level, it may or may not propagate to enclosed folders in the so-called waterfall method like folder permissions do. Some folders will reflect the checkbox being unticked, while others will not. The only way to be sure currently is to manually traverse each subfolder and untick as needed.

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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