4004 results found

1. Shared link works on desktop but fails on mobile

   I received a Box link from a contact in the form https://app.box.com/s/[string]/folder/[string]. Clicking this link in iOS Mail app opened a Box web page in Safari with the message "This shared file or folder has been removed." I tried to resolve this by installing the Box app. Clicking the link now opened the Box app with a message telling me I must log in to access my content. This would not be possible for recipients without a Box account.

   In macOS Mail, clicking the link opened a Box web page in Safari correctly listing the shared files. Without logging in, I was immediately able to download them.

   The desktop behaviour is what my contact would have expected. She was using Box to share files with me as an unknown new contact. The result on mobile looked unprofessional because she seemed to have sent a broken link. If I hadn't checked on desktop, I would have looked unprofessional by replying to this effect, when in fact the link was correct but the behaviour of the Box site and app on mobile was non-functional.

   Is this the intended behaviour? Were we doing something wrong? How would we know?

   I received a Box link from a contact in the form https://app.box.com/s/[string]/folder/[string]. Clicking this link in iOS Mail app opened a Box web page in Safari with the message "This shared file or folder has been removed." I tried to resolve this by installing the Box app. Clicking the link now opened the Box app with a message telling me I must log in to access my content. This would not be possible for recipients without a Box account.

   In macOS Mail, clicking the link opened a Box web page in Safari correctly listing the shared files. Without logging… more

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Mobile  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

2. Images pasted in BoxNotes are not displayed due to the "Shared links expiration settings".

   If you have enabled the "Shared links expiration settings", images pasted on BoxNotes will also have that expiration date setting.
   Therefore, after the expiration date has passed, images pasted on BoxNotes will no longer be displayed in BoxNotes.
   We would like to see the specification changed so that images pasted on BoxNotes are not affected by the "Shared links expiration settings".

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

3. Retrieve Box shared links along with local paths from Box Drive

   I am interested in retrieving a list containing local file paths and their shared links from Box Drive. This would be useful in scenarios where I am referencing many files through Box Drive (e.g., a mail merge in Microsoft Word which references a unique shared Box link in each email). Currently each shared Box link must be retrieved manually using Box Drive’s right-click context menu.

   0 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

4. Allow Users and Admins to set folders to be excluded from search results

   It would be useful if Administrators had the ability to set folders to be excluded from Search results by default. For example, if a folder is used for historical archive purposes it might not be relevant for the majority of searches, but inclusion in search results will make it harder to find what the user is actually looking for. It would also be useful if users could do this for their own accounts as well.

   One possible method of implementation is to add a Tag called "Archive" (or something similar) to folders that Users and/or Admins can set to exclude the folder from search results.

   During searching, a prompt could be displayed with the option "See matches in Archive folders" to allow users to reinclude those excluded folders when necessary.

   It would be useful if Administrators had the ability to set folders to be excluded from Search results by default. For example, if a folder is used for historical archive purposes it might not be relevant for the majority of searches, but inclusion in search results will make it harder to find what the user is actually looking for. It would also be useful if users could do this for their own accounts as well.

   One possible method of implementation is to add a Tag called "Archive" (or something similar) to folders that Users and/or Admins can set to exclude… more

   3 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Search  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

5. Email Notification for moved folders incorrect

   We are seeing situation where a email message is generated indicating a folder has been deleted when a collaborator moves it out of the Owner's folder. The email contains a link to the owner's trash folder that results in an error message if you try to follow it.

   Here is the setup.
   User A - Creates a folder that contains sub-folders and files.
   User A - Invites User B as an Editor on the root folder.
   User B - Moves one of the sub-folder in the shared folder to another location in their own Box account.
   User A - Receives and email Subject: "The folder 'sub-folder name' has been deleted from Box..." with a link to View Trash.

   The message is misleading. The file hasn't been deleted and does not appear in User A's trash. The link to the Trash also doesn't work.

   We are seeing situation where a email message is generated indicating a folder has been deleted when a collaborator moves it out of the Owner's folder. The email contains a link to the owner's trash folder that results in an error message if you try to follow it.

   Here is the setup.
   User A - Creates a folder that contains sub-folders and files.
   User A - Invites User B as an Editor on the root folder.
   User B - Moves one of the sub-folder in the shared folder to another location in their own Box account.
   User A -… more

   1 vote

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Web App  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

6. Increase number of folders in move/copy window

   This is currently at 500 folders. Over 500 folders and we have to search. New folders take 15 minutes to index in a Search.

   0 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   not planned  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

7. Allow inheritance in folder structure

   Windows allows for folders to enable or disable inheritance from Parent folder to Child folders. This is needed in BOX so collaborators who don't need access or shouldn't have access to certain Child folders within a Parent folder can still navigate where access is needed and not expose sensitive data.

   7 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   2 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

8. Remove the login button from a shared link preview.

   Login buttons do not belong in a link that is mean for viewing a document.

   14 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   7 comments  ·  Web App  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

9. I want to share only the necessary folders and files on the BOX drive

   Since it is troublesome to access BOX.com, I usually access and edit the necessary folders and files from the BOX drive, but it would be convenient to be able to display only the necessary folders and files. Currently, when you open a folder with "Windows + E", all the folders and files in "All files" of BOX.com are displayed on the BOX drive, but you do not access all of these, and you can save files that are accessed infrequently. I think you should check BOX.com to confirm.
   I think it would be useful to have options such as "Share with BOX Drive" and "Hide from BOX Drive" on BOX.com.

   BOX.comにわざわざアクセスするのが面倒なので、普段はBOXドライブから必要なフォルダやファイルにアクセスして編集しますが、必要なフォルダやファイルのみ表示ができるようになると便利です。現在は「Windows＋E」でフォルダを開くと、BOX.comの「すべてのファイル」にあるフォルダやファイルがすべてBOXドライブに表示されますが、これらすべてにアクセスすることはなく、参照頻度の少ないファイルを確認する際はBOX.comで確認すればよいと考えます。
   BOX.com上で「BOXドライブと共有する」や「BOXドライブに表示しない」などのオプションがあると便利だと思います。

   Since it is troublesome to access BOX.com, I usually access and edit the necessary folders and files from the BOX drive, but it would be convenient to be able to display only the necessary folders and files. Currently, when you open a folder with "Windows + E", all the folders and files in "All files" of BOX.com are displayed on the BOX drive, but you do not access all of these, and you can save files that are accessed infrequently. I think you should check BOX.com to confirm.
   I think it would be useful to have options such as "Share… more

   2 votes

   Vote Vote Vote Vote

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Vote

   We’ll send you updates on this idea

   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
   How important is this to you?

   Not at all You must login first! Important You must login first! Critical You must login first!

   We're glad you're here

   Please sign in to leave feedback

   Signed in as (Sign out)

   Close

   Close

   Submit Rating

10. Hide version icons for view-only shared link files/folders
    0 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

11. Support for MacOS Smart Folders with Box Drive

    We need a better mechanism to identify files that have been updated within a given time period at a user level.

    Currently, we rely upon email notifications, but Box email notifications are currently getting filtered on our network. The Smart Folders ability would address this problem.

    3 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    not planned  ·  1 comment  ·  Desktop  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

12. Create folders during file moves or copies

    Create folders during file moves or copies:
    User pain point: When moving or copying a file, users cannot create a new destination folder directly from the move/copy dialog. They have to cancel or leave the action, create the folder beforehand, and then restart the move or copy process.

    Requested improvement: Add a “Create New Folder” option within the move and copy dialog, allowing users to create the destination folder without interrupting their current action.

    Expected benefits:
    - A smoother, more intuitive user journey
    - Fewer unnecessary steps
    - Time savings for users
    - Improved overall experience when organising files.

    •  

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

13. Shared link in mobile browser does not download

    Following the download prompt from a shared link in a mobile browser takes you to a stream of the video AND DOES NOT download the video to your device.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Mobile  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

14. Ability to organize Tasks by due date or assigned date
    8 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    2 comments  ·  Tasks  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

15. Selecting approvers and move destination folders of outcomes dynamically

    I got a request from my business partners that it might be very nice for them to be able to select approvers and move destination folders of each outcome dynamically.
    They feel inconvenience to create Relay flows as the sames number of external collaboration folders of every company.

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

16. Prevent unintended sharing for Box Hub sharing links

    We have set the "Default access for shared links" in [Admin Console > Enterprise Settings > Content and Sharing], but when I issue a shared link in Box Hubs, a shared link is issued for "people in your company."
    This is because Hubs' own shared link default settings (people in your company) are applied. "Invited peple only" would be used when shared link is not allowed for company usres in Enterprise settings.
    When issuing shared links for Box Hubs, administrators will also need to set "Default access for shared links."
    The aim is to prevent people from accidentally sharing a shared link with others without realizing that it has been issued with unintended permissions.

    ＜Box Hub共有リンクの意図しない共有を防ぐ＞

    【管理コンソール＞Enterprise設定＞コンテンツと共有】で「共有リンクに対するデフォルトのアクセス権限」を設定していますが、Box Hubsで共有リンクを発行すると、「会社のユーザー」の共有リンクが発行されてしまいます。
    これは、Hubs独自の共有リンクのデフォルト設定(公開範囲：会社のユーザー)が適用されるためです。管理コンソールで会社向けの共有リンク作成が禁止されている場合には、招待されたユーザーのみ、になります。

    Box Hubsの共有リンクを発行する場合にも、管理者側で「共有リンクに対するデフォルトのアクセス権限」を設定したいと考えています。
    意図しない権限で共有リンクが発行されていることに気づかず、誤って他者へ共有してしまうことを防ぐ狙いがあります。

    We have set the "Default access for shared links" in [Admin Console > Enterprise Settings > Content and Sharing], but when I issue a shared link in Box Hubs, a shared link is issued for "people in your company."
    This is because Hubs' own shared link default settings (people in your company) are applied. "Invited peple only" would be used when shared link is not allowed for company usres in Enterprise settings.
    When issuing shared links for Box Hubs, administrators will also need to set "Default access for shared links."
    The aim is to prevent people from accidentally sharing a … more

    6 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

17. Ask people accessing shared link to put in name and email

    Our admin wants to know who is opening the shared links

    0 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating
    not planned  ·  dfisher responded

    This is not currently planned for development. We will consider this with additional customer demand.

18. Move "Log in" green banner when viewing shared link while not signed into Box

    If you view a shared link while you're not signed into Box, you'll see a green banner at the top: "Log in to Box to securely share, edit, and collaborate on files in real-time with other people." The banner blocks the "Download" button on the right. While there is an X to close the banner, there are two issues:

    1) Less tech-savvy people don't know to close the banner and can't figure out how to download
    2) Others may think you need a Box account in order to access the content

    It would be helpful to either move the banner or maybe add some clearer messaging around the fact that you can still access the content without signing in.

    If you view a shared link while you're not signed into Box, you'll see a green banner at the top: "Log in to Box to securely share, edit, and collaborate on files in real-time with other people." The banner blocks the "Download" button on the right. While there is an X to close the banner, there are two issues:

    1) Less tech-savvy people don't know to close the banner and can't figure out how to download
    2) Others may think you need a Box account in order to access the content

    It would be helpful to either move the banner… more

    7 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    1 comment  ·  Web App  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

19. Use "collaboration via shared link" while "restricting collaboration to within enterprise" feature at the same time.

    Currently, if "restrict collaboration to within enterprise" is checked, then "collaboration via shared link" feature is disabled.

    2 votes

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating

20. Shared link permissions enterprise default

    A way to force reset everyone to the enterprise default for shared link permission level.
    +
    A setting that would allow only a subset of users to have the broader level of sharing – say there is opt 1 – people in company / opt 2 people in company + invited / opt 3 people in company + invited + anyone with the link

    Ex. So the enterprise default for all users would be locked down to a max of option 2 (giving users opt 1 & 2 as choices) – we could allow a small subset option 3 (giving them all options)

    A way to force reset everyone to the enterprise default for shared link permission level.
    +
    A setting that would allow only a subset of users to have the broader level of sharing – say there is opt 1 – people in company / opt 2 people in company + invited / opt 3 people in company + invited + anyone with the link

    Ex. So the enterprise default for all users would be locked down to a max of option 2 (giving users opt 1 & 2 as choices) – we could allow a small subset option 3 (giving… more

    1 vote

    Vote Vote Vote Vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Vote

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Delete…  ·  Admin →
    How important is this to you?

    Not at all You must login first! Important You must login first! Critical You must login first!

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    Close

    Close

    Submit Rating