9736 results found

1. I want to ensure that clients cannot forward links that I send with intellectual property. When clients/customers order my products, I want

   I want to ensure that clients cannot forward links that I send with intellectual property. When clients/customers order my products, I want them to have a downloadable link (without having a box account) to access the document(s). I do not want to send a passcode for access (unless it is required).

   I tested out this feature with a few of my email accounts not linked to my Box account. I also tested it out with a Box user in with account access, but to an email not linked to Box.

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2. Way to close any open editing sessions.

   It would be beneficial to have a way to close any open editing sessions.

   We have run into this issue multiple times where sessions are stuck open, and folks are unable to remove or edit documents, do to this issue.

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3. Box integration sending emails with inconsistent formatting

   Box integration is sending unusal format to emails resulting in + between each word. This was reported and found Thanks for testing and sharing your observations. The behavior you’re seeing with the + signs in the subject and body is due to how the Box integration generates the Outlook on the web compose window. It URL-encodes spaces as +, which Outlook sometimes displays as spaces and sometimes shows literally — this explains why clearing the browser cache makes it look correct for the first attachment but not for subsequent ones.

   Essentially, this is a limitation of how the integration constructs the subject and body text, not an issue with your browser or Outlook on the web itself. Cache-clearing temporarily loads a fresh script that behaves slightly differently, but it doesn’t fully change the underlying encoding behavior.

   At present, there isn’t a reliable client-side fix. The only way to consistently get properly formatted subjects and links would be for the integration to generate the email body and subject using HTML or encoding via Microsoft’s Graph API rather than plain URL-encoded text

   Box integration is sending unusal format to emails resulting in + between each word. This was reported and found Thanks for testing and sharing your observations. The behavior you’re seeing with the + signs in the subject and body is due to how the Box integration generates the Outlook on the web compose window. It URL-encodes spaces as +, which Outlook sometimes displays as spaces and sometimes shows literally — this explains why clearing the browser cache makes it look correct for the first attachment but not for subsequent ones.

   Essentially, this is a limitation of how the integration constructs… more

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4. Managed and Un-Managed users 2FA Provisioning & Enforcement for all business packages

   Regretfully, Basic Business package does not provision enforcement of 2FA for managed users and no 2FA at all for external collaborators. ,Security Feature availability \ enforcement of 2FA for Managed and Un-Managed users should be included in all business packages ... 2FA is a must have security feature for all users accessing firm's data.

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5. selecting a date on a file request page for mobile

   When I send a file request on Mobile page, it's difficult to select a correct date that I hope from a metadata template . I can not see the whole of the calender and it doesn't follow my touch action on the mobile screen.

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6. Allow Multiple Enterprise IDs (EIDs) to be Defined as a Single Internal Organization (Tenant Federation)

   For security or operational reasons, it is common for a single enterprise to operate multiple Box tenants. However, when an organization's internal user scope ("company") is defined by its Enterprise ID (EID), users from these separate-but-related tenants are treated as external collaborators.

   This creates significant problems and reduces usability:

   Shared Link Restrictions: Users from a related tenant cannot access links shared with the "People in your company" permission level.

   Group Collaboration Issues: It is not possible to invite groups from a related tenant to collaborate on content.

   Reduced Security and Convenience: Collaborators from related tenants are flagged as "external," which can trigger stricter security policies (e.g., via Box Shield) and create unnecessary friction for users who are, in reality, internal employees.

   These limitations force administrators to use less secure sharing methods or manage a complex web of individual invitations, undermining the benefits of having separate tenants in the first place.

   Proposed Solution
   Develop a feature that allows administrators to designate other specific Enterprise IDs as part of their internal organization.

   This "Tenant Federation" or "Trusted EID List" would enable all users across the federated tenants to be treated as a single "company." By implementing this, the following would be possible:

   Users from trusted tenants could seamlessly access "People in your company" shared links.

   Collaboration invitations could be extended to user groups across all federated tenants.

   Security and governance policies (like those in Box Shield) could be applied consistently to all users within the true organizational boundary, removing the "external collaborator" status for trusted colleagues.

   This would provide a secure and efficient way to manage collaboration across the complex structures of modern enterprises.

   For security or operational reasons, it is common for a single enterprise to operate multiple Box tenants. However, when an organization's internal user scope ("company") is defined by its Enterprise ID (EID), users from these separate-but-related tenants are treated as external collaborators.

   This creates significant problems and reduces usability:

   Shared Link Restrictions: Users from a related tenant cannot access links shared with the "People in your company" permission level.

   Group Collaboration Issues: It is not possible to invite groups from a related tenant to collaborate on content.

   Reduced Security and Convenience: Collaborators from related tenants are flagged as "external," which… more

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7. Allow Custom Domain Email Addresses for Service Accounts and App Users

   Service Accounts and App Users are automatically assigned an email address with the @boxdevedition.com domain. This becomes problematic when a company's collaboration settings define internal users by their own corporate domain (e.g., example.com).

   Under this configuration, if a shared link's access level is set to "People in your company," the Service Accounts and App Users are treated as external users because their @boxdevedition.com email does not match the company's domain. Consequently, they are blocked from accessing these internal-only links, which hinders automated workflows and API-based processes.

   Proposed Solution
   Introduce a feature that allows administrators to change the assigned @boxdevedition.com email address for Service Accounts and App Users to an email address under a domain owned and verified by their company.

   By enabling this change, these accounts would be correctly identified as internal users within the tenant. This would ensure they can successfully access shared links restricted to "People in your company," allowing for seamless and secure integration with internal automated processes.

   Service Accounts and App Users are automatically assigned an email address with the @boxdevedition.com domain. This becomes problematic when a company's collaboration settings define internal users by their own corporate domain (e.g., example.com).

   Under this configuration, if a shared link's access level is set to "People in your company," the Service Accounts and App Users are treated as external users because their @boxdevedition.com email does not match the company's domain. Consequently, they are blocked from accessing these internal-only links, which hinders automated workflows and API-based processes.

   Proposed Solution
   Introduce a feature that allows administrators to change… more

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   0 comments  ·  Developer Platform  ·  Edit…  ·  Delete…  ·  Admin →
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8. Request for control over shared links for company users

   In order to share content quickly and securely with certain company users, we would like to request the following features

   ・Allow passwords to be set on shared links even when they are addressed to company users.

   ・Allow tenant default values for shared link expiration to be configured specifically for “company users.”

   【In Japanese】
   ＜タイトル＞
   会社ユーザー向け共有リンクの制御についての要望

   ＜本文＞
   会社のユーザーの一部に対して高速かつ安全にコンテンツを共有するため、以下の機能を希望します。

   ・会社のユーザー宛の共有リンクにもパスワードを設定できるようにしてほしい。

   ・共有リンクの有効期限のデフォルト設定について、「会社のユーザー」に限定したテナントデフォルト値を設定できるようにしてほしい。

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9. Please eliminate the need to log in and out when updating the app

   When updating the app or fixing issues, we would like to avoid requiring users to log in and out whenever possible. For administrators, it is burdensome to notify employees about changes that need to be reflected.

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   0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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10. Shuttle migration total in current contract

    I would like to see the total migration completed in the current contract using Box Shuttle.
    Currently the "Content Transferred" shows the total including prior to the renewal so you don't know how much you have used after the renewal.

    19 votes

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    0 comments  ·  Shuttle  ·  Delete…  ·  Admin →
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11. Add a variable to assign a unique number when renaming a file with BoxRelay

    I would like you to add a variable that allows the signed file to be given a numbered name when multiple people sign the same file by setting up a Relay triggered by Box Sign.
    -in Japanese-
    Box SignをトリガーにRelayを組んで複数人が同じファイルに署名した場合に、署名したファイルに採番した名前を付けられるような変数を追加してほしい。

    2 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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12. Prevent users from adding content to the root level in Box Drive

    Our enterprise is set to prevent users from being able to create folders at the root level. This functionality works great in Box cloud app. However the user is able to add content at the root level in Box Drive. This causes sync errors as Box Drive cannot sync to a root level folder in the app.

    Can you consider preventing users from doing this in Box Drive so it matches how it works in Box browser view.

    6 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Box Shield: "Read Only" Security Control setting

    In Box Shield, add a Security Control setting that locks the folder and effectively puts the folder in a read-only mode, disallowing edits and uploads, no matter what the collaborators' permission levels are (except Admin, obviously).

    This way, it's possible to give users a "lower" permission level to a subfolder without affecting their elevated permissions in the parent folder.

    3 votes

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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14. Calendar in Box Hubs

    I would like to have a calendar to be added inside of a Hub

    7 votes

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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15. Bulk Change Collaborator Permissions

    We have folders that collaborate hundreds of users. We have occasion to need to modify their permissions. It would be very useful if there was a way to modify the permission level of multiple users. Using the Web UI to modify a single user at a time is very inefficient.

    Either via selecting multiple users at a time, or even better, if you were to "re-invite" a user to a folder and select a different collaboration permission.
    
    This way you could use the invite dialog box to re-invite 100 users - and change their permissions all at once.

    2 votes

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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16. Support DocuWorks(.xdw) for opening

    I often use DocuWorks(.xdw) files, so I'd like to be able to open them directly from the Box browser.

    -in Japanese-
    DocuWorks(.xdw) のファイルを利用する機会が多いため、Boxのブラウザ上から直接開けるようにしてほしい。

    6 votes

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17. Expire shared links for external users, but not internal employees

    When employees use shared links to exchange sensitive data with clients, we set them to expire for security reasons. However, when we later encounter a shared link within an internal email or slack message, we can no longer see what it linked to. We could go run a report to find out, but that would be a support ticket. It would be much better if shared links could just continue working for employees (if they are permitted direct access) even after they have expired for external users.

    Before link expiration, content is accessible to anybody internal or external who has the link - if that's how the link was set up.

    After link expiration, content would still be accessible to internal users only if they already have access to the content. So after link expiration, no additional access is granted - just the ability to access something using an expired link as well as at its regular URL.

    If an employee has access to content, for us there is normally for us no reason that they should not be able to access that content via an expired shared link if they are logged in.

    This should be a setting in "Shared Link Settings" dialog.
    Also in Enterprise settings, Content & Sharing->Auto-Expiration ability to control a default of on or off for this feature.

    Related, but insufficient for this use case:
    - 35982223-shared-link-lookup-tool
    - 36107317-separate-shared-links-for-internal-and-external-us
    - 49706036-expired-shared-link-lookup-for-admins
    - 48809945-decode-expired-box-links
    - 35982223-shared-link-lookup-tool

    When employees use shared links to exchange sensitive data with clients, we set them to expire for security reasons. However, when we later encounter a shared link within an internal email or slack message, we can no longer see what it linked to. We could go run a report to find out, but that would be a support ticket. It would be much better if shared links could just continue working for employees (if they are permitted direct access) even after they have expired for external users.

    Before link expiration, content is accessible to anybody internal or external who has… more

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18. Height and width of sticky notes in BoxCanvas

    BoxCanvas sticky notes can only be resized in a square shape.
    Although you can arrange sticky notes freely on the whiteboard, it is inconvenient that you cannot make them longer just vertically or just horizontally.
    Set anchor points on the sides as well so you can resize it freely.
    - in Japanese -
    BoxCanvasの付箋は正方形の形でしかサイズを変更できません。ホワイトボード上に付箋を自由に配置できるのに、縦にだけ長くしたり横にだけ長くしたりできないのは不便です。側面にもアンカーポイントを設定して、自由にサイズを変更できるようにしてください。

    8 votes

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    0 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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19. Envelope support

    At present box sign doesn't support envelope feature. Like adobe esign api or docusign api. I can request an agreement or an envelope to a set of users and their sign fields mapped in the entire document .

    Box at present considers the signature field per document only. This is an essential piece to complete against adobe esign api or docusign api.

    From pricing perspective box can introduce a special pricing for this as well.

    1 vote

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20. I want to change the display position of the BoxAI button on the preview screen.

    I understand that in the current settings, BoxAI buttons are displayed in the top right and at the beginning of the right sidebar when a document is opened.
    I would like to be able to change the position of the top right button and the display order in the sidebar (I want it to be displayed at the bottom).

    現在の設定ではドキュメントを開いた際に右上と右側サイドバーの先頭にBoxAIのボタンが表示されると認識している。
    この右上のボタンの位置や、サイドバーの表示順（一番下に表示させたいと考えている）を変更できるようにしてほしい。

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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