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938 results found

  1. BoxDrive app for Windows better error messages visible to users

    We are trying to troubleshoot BoxDrive connectivity issues and the only error it generates now is "Verify that you are connected to the internet and restart Box Drive". This error is not specific enough to start the troubleshooting process. BoxDrive for Windows needs to have a better error messages shown to the users if it's an issue with network connectivity, user authentication or any other issue.

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  2. Box Drive 'locked file' icon on Windows PC is gray, while the icon is red on Mac OS X

    The gray icon is hard to see on PCs due to the size and color. It would be great to improve parity between environments, and have the lock icon be red on both Mac and PCs.

    4 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  3. Re-implement Windows shell icon overlays - Fix it permanently

    This is an age old problem that is getting more and more common and you even have it covered here - https://support.box.com/hc/en-us/articles/360044195513-Icons-Do-Not-Appear-In-Box-Drive-or-Box-Sync-Folder-on-Windows
    Now in Windows 10, if we rename the registry keys, the moment the computer restarts OneDrive changes the keys again so that the box icons are not showing.

    According to Microsoft this should be attacked in a more modern way

    https://devblogs.microsoft.com/oldnewthing/20190313-00/?p=101094
    https://docs.microsoft.com/en-us/windows/win32/cfapi/build-a-cloud-file-sync-engine

    6 votes

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    2 comments  ·  Box Drive  ·  Admin →
  4. Slow IO: Switch from SQLite to something faster?

    Benchmarks show that BOX drive is 50% to 90% slower than direct filesystem
    Boxdrive stores the files in the cache as-is so there is no cpu overhead in encryption or packing, IO should be as fast as native filesystem.

    Perhapse the SQLite database layer is slowing things down?
    If that's the case, replace Drive backend with something faster, like this one:
    https://www.iboxdb.com/

    See, it already has Box in the name :-D

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  5. Uploading files with exactly the same hash value on BoxDrive should not be recorded as a 'copy' in the user activity report

    If I upload a new file on Box Drive and then upload the same file (with the same hash value) again, the server copies the first uploaded file to reduce load and the user activity report records it as a copy. Even if these two file names are different!
    In this case, if I have a workflow triggered by 'upload' in Box Relay, the trigger may not work because the event is considered a copy.
    This behaviour is a limitation of the product specification, but I would like a fix so that it is treated as an upload.

    ■In Japanese…

    8 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  6. 1 vote

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  7. Relay: Involve external Users to a manual workflow as "not-owner" of the folder/file

    Hi,

    i discribe a situation:
    The Admin is the owner of all folders/files, directors has co-owner-rights and all employees are editors. It is similarly discribed in "Folder Structure Best Practices" under "Business Unit Drive"
    Now we invite some external users... not only the owner can invite them.
    Then we create some relays for specific folder, especially some manual ones, assign a task and set the Assignee to "Specify at startup"...not only the owner can do this.
    Last but not least we start the manual workflow and choose as Assignee an external user... but wait...ONLY the owner of the folder (1…

    20 votes

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    1 comment  ·  Workflow  ·  Admin →
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  8. Box Drive Apple Finder notification and not just small amber sign for sync failure.

    Users are regularly experiencing issues with multiple file not syncing (incorrect naming or spaces etc) but the only notification to them is a small amber sign on the files syncing which they miss. Please can we have a larger warning in Apples notifications or Finder window similar to a local server error?

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  9. 1 vote

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    0 comments  ·  Desktop  ·  Admin →
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  10. Auto deleting files from my desktop once they are moved into box

    Hi- question on moving files. Say I create a document on my desktop and then drag and drop it into box. The original document on my desktop is not deleted. I would like this to happen automatically so I am not editing the most recent file. Is this an account preference with box or with with my computer?

    Example: I create a document file on my desktop just by opening up a Microsoft Word document. I then finish the document file and drag and drop into my box drive on my hard drive, but the file still exists on my…

    3 votes

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    0 comments  ·  Desktop  ·  Admin →
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  11. 0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Admin →
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  12. Adding a function to manage tasks in BoxDrive

    Since we mainly use BoxDrive, we would like to be able to conduct task management from BoxDrive as well.
    Specifically, we would like to be able to check the tasks assigned to us and the tasks we have sent from Box Drive, just like "My Tasks List" and "Tasks Inbox" on Box Web.

    <BoxDriveでタスク管理できる機能の追加>
    BoxDriveをメインで利用しているため、タスク管理もBoxDrive上から実施できるようにしてほしい。
    具体的には、Box Web上の「My Tasks List」や「Tasks Inbox」のように、自分に割り当てられているタスクや自分が送信したタスクを、Box Driveからも確認できるようにしてほしい。

    4 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  13. Allow Shared folders to be owned by Domain ( vs user)

    Similar to Google's Shared Drives, allowing admins to set ownership of a shared drive at the domain level vs user (human or service) would minimize the need for Service Accounts or changing ownership as users leave the company.

    2 votes

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  14. Have sync centralised in cloud and automatically sync between website and computers

    Keep the concept in Box Sync where you choose what folders you want to sync on Box.com or via Box Drive on computer. Then Box.com and all computers using Box Drive should sync those folders. I don't understand why we currently use "Make Available Offline" feature to individualise syncing for each computer instead for all computers of same account.

    Also, documentation says you lose these offline files once you log out of Box Drive. That's a pain if you have to redo choosing which folders to make available offline.

    Overall, sync like in Box Sync is a more desirable feature…

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  15. Enable admin settings to customize new user onboarding setup flow

    The new user onboarding displayed at https://{DOMAIN}.app.box.com/onboarding/setupflow should be customizable.

    Currently new users are guided through a one time onboarding set of screens in the web app. These are Box branded and while they personally greet the user are not otherwise configurable.

    This feature should be opt-in, easily disabled by CLI or API (e.g. show-onboarding: False), or allow for customization.

    We can currently enable the promotion of Box Mobile, Notes, etc. in the Admin Console. This would be similar to implement and appropriate on the User Settings console tab.

    Right now the final screen displays a prompt for the user…

    4 votes

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  16. Ability to restrict fonts based on OS across all platforms

    Wants a setting to restrict the usage of characters that are restricted in the OS. for example, Box webapp allows more characters that Windows OS allows. This result in inconsistency when using Box Drive, what appears in Box Drive and what actually exists in Webapp.

    1 vote

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  17. 1 vote

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    0 comments  ·  Desktop  ·  Admin →
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  18. Searching Sub-Folders

    We have a user that asked the eblow question. They are referring to Box Drive folders that have been marked for offline use, as well as those in the cloud:

    "I would like to see improvements in the Box Search capability within Windows Explorer. You cannot execute a search across sub folders within your Box Drive folder structure, only within the currently viewed folder. If I know what folder a file was in I have eliminated 90% of the reasons I need to search. I get the same search limitations for Cloud based folders and folders saved offline to my…

    2 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  19. Text file content search

    As of August 2023 , I can't search for text file contents in Box Drive Window integration , nor at Box.com . I'd like to save everything I work on in Box Drive , but I need to be able to search it to find previous work

    1 vote

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    0 comments  ·  Box Drive  ·  Admin →
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  20. 1 vote

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    not planned  ·  0 comments  ·  Web App  ·  Admin →
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