9992 results found

1. Function to disable the display of the login authentication screen for Box for Microsoft Office co-editing features on a per-user basis.

   The following is a request regarding the seamless login feature.
   https://support.box.com/hc/ja/articles/44224534926355

   To avoid displaying the login authentication screen, we understand that enabling the co-editing feature for only certain users in the tenant settings will resolve the issue.
   However, if the number of users enabling or disabling the co-editing feature increases, managing user and group additions or removals through tenant settings each time becomes extremely cumbersome and impractical.
   Implementing this feature enables end users to handle issues immediately on their own, reducing the burden on administrators.

   下記シームレスログイン機能に関する要望です。
   https://support.box.com/hc/ja/articles/44224534926355

   ログイン認証画面を表示させないためには、テナント設定で一部のユーザーにのみ共同編集機能を有効にすれば回避できると認識しています。
   但し、共同編集機能を有効/無効にするユーザーが増えたりした場合に都度テナント設定からの制限ではユーザーやグループの出し入れ等の操作が非常に手間となり現実的ではありません。
   本機能を実装することでエンドユーザー自身で即時に対応できるようになり管理者の負担を減らすことができます。

   21 votes

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   0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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2. We want users to easily obtain a list of file IDs

   We need a way for users to bulk obtain the ID information of files located in folders for which they have permissions.

   Currently, when users want to check a list of file IDs, they have to contact the Box administrator, who then exports a “Folders and Files Report” and shares it with them. Since there are many such requests, handling them is burdensome.

   Could you add the “Folders and Files Report” to the reports that can be obtained from the Folder Insights screen?

   --
   ユーザーが、アクセス権限を持つフォルダ内にあるファイルのID情報を一括で取得できる方法が必要です。

   現在、ユーザーがファイルIDの一覧を確認したい場合、Box管理者に連絡し、管理者が「フォルダとファイルレポート」をエクスポートして共有してもらう必要があります。このような依頼が多数あるため、その対応に手間がかかっています。

   フォルダとファイルレポートを、フォルダインサイト画面から取得できるレポートの種類として追加していただけませんか。

   3 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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3. Request for a Report Listing Groups and Their Members

   The [Group] report has been released, and it is now more convenient since we can check the list of groups.

   However, it would be even more useful for inventory/cleanup purposes if we could see a list of the members belonging to each group.

   We are currently recording group member lists manually, so we are looking forward to the release of a feature that allows us to export both the list of groups and their members all at once in a report.

   [グループ] レポートがリリースされ、グループの一覧が確認できて便利になりました。
   ですが、実際に各グループに所属しているメンバーの一覧が確認できるともっと棚卸に活用しやすいです。
   レポートでグループ一覧及びその所属メンバーが一括で出力できる機能のリリースをお待ちしています。
   現在は手作業でグループのメンバー一覧を記録しているため、レポートでグループ一覧及びその所属メンバーが一括で出力できる機能のリリースをお待ちしています。

   8 votes

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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4. "File that triggered the flow" variable is unavailable in Box Automate.

   In Box Automate, when implementing a process triggered by a file request and selecting "Move" as the "File Action," the "File that Triggered the Flow" variable is unavailable as the file to be moved.

   This variable is available in Box Relay and can be used for purposes such as distributing the triggered file to a specified folder.

   Without this variable, Box Automate is clearly inferior to Box Relay.

   We hope that the "File that Triggered the Flow" variable will be made available soon.

   4 votes

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   0 comments  ·  Box Automate  ·  Delete…  ·  Admin →
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5. Streamline process of adding collaborators to content

   Our users often create their own personal folders and then attempt to share them with their colleagues via shared links. If their colleague has not been added to the file/folder as a collaborator, they will hit a page that says "This shared file or folder has been removed or is unavailable to you." They will then email/message the content owner to request access and/or ask if they have the wrong link. This creates a lot of ad-hoc messages and emails.

   It would be great if there was some kind of real-time notification process wherein the content owner was prompted to extend access to the user who was attempting to access the file (ideally, via pop-up). Or, a button for the user to proactively request access to the content, which would trigger an in-app notification for the content owner.

   Our users often create their own personal folders and then attempt to share them with their colleagues via shared links. If their colleague has not been added to the file/folder as a collaborator, they will hit a page that says "This shared file or folder has been removed or is unavailable to you." They will then email/message the content owner to request access and/or ask if they have the wrong link. This creates a lot of ad-hoc messages and emails.

   It would be great if there was some kind of real-time notification process wherein the content owner was prompted to… more

   3 votes

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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6. Box Automate: Support for “Form Metadata Template”

   When a large number of metadata fields are captured via Forms, mapping each variable to metadata fields within the workflow becomes time-consuming and complex.

   It would be highly beneficial to support applying metadata to files using a “Form Metadata Template,” similar to Relay, to simplify workflow creation.

   formsで入力するメタデータフィールドが多い場合、ワークフロー内でフォームで取得した変数をメタデータフィールドにマッピングするのに手間がかかってしまいます。
   Relayと同様に「Formメタデータテンプレート」を使ってファイルにメタデータを付ける操作もサポートしてほしい。

   5 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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7. Enhance Metadata Input Fields in Box Forms (Multi-line Support & Character Limit)

   [Background and Problem]
   A customer is looking to migrate their FAQ management system from Microsoft Lists to Box. Their plan is to store the FAQ answers as metadata. However, we have received feedback that this is impractical because the metadata input field in Box Forms is restricted to a single line, making it difficult to enter long answers.

   Below are our feature improvement requests.

   1. Multi-line Input Support
      We request the ability to either adjust the height of the text input field for metadata, or to select the same format as the "Long Text" field for metadata fields.

   2. Increased Character Limit (Optional)
      We also have a comment from the customer regarding the character limit for the metadata field in Forms:
      "While 400 characters for Japanese is sufficient for basic needs, it would be even better if it were expanded to around 1,000 characters to allow for more detailed information and broaden its use."

   ＝＝＝＝＝＝＝＝＝
   【背景と課題】
   現在、Microsoft ListsでFAQ管理を行っている顧客がBoxへの移行を検討しています。 この際、FAQの回答をメタデータに格納する計画ですが、Box Formsのメタデータ入力欄が単一行であるため、「これでは長文の回答が入力できず、実用的ではない」というフィードバックを受けました。

   以下、機能改善のリクエストです。

   1. 入力フィールドの複数行化
      メタデータ用のテキスト入力フィールドの高さを調整できる、または「ロングテキスト」フィールドと同じ形式をメタデータフィールドでも選択できるようにしてほしい。

   2. 入力文字数の拡張　※オプショナル
      Formsのメタデータフィールドに入力できる文字数に関しても、顧客からコメントをいただいております。
      「日本語で400文字あれば最低限の用途では問題ないが、より詳細な情報を記述できるよう、1000文字程度まで拡張されると活用の幅が広がり、さらに良い」

   [Background and Problem]
   A customer is looking to migrate their FAQ management system from Microsoft Lists to Box. Their plan is to store the FAQ answers as metadata. However, we have received feedback that this is impractical because the metadata input field in Box Forms is restricted to a single line, making it difficult to enter long answers.

   Below are our feature improvement requests.

   1. Multi-line Input Support
      We request the ability to either adjust the height of the text input field for metadata, or to select the same format as the "Long Text" field for metadata fields.

   2. Increased Character… more

   21 votes

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   not planned  ·  1 comment  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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8. Can we get the ability to set which agent is the default agent per hub?

   It would be great if we could set which agent is the default for each hub. If left blank, then the default Box agent is selected. If we have an agent for each hub, our users may forget to switch the agent as they switch between hubs.

   21 votes

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   researching  ·  1 comment  ·  Box AI  ·  Delete…  ·  Admin →
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9. Invite Box Groups from Another Tenant

   Currently, when inviting users who belong to a different tenant to our tenant, each user must be invited individually. This process is time-consuming and inefficient.
   We would like the ability to invite users from another tenant by group, rather than having to invite them one by one.

   （InJapanese）
   別テナントからBoxグループを招待したい

   現状別テナントに所属しているユーザを弊社テナントへ招待する場合、1ユーザずつ招待する必要があり、対応に時間がかかり非効率です。
   ユーザーを1人ずつ招待するのではなく、別テナントのユーザをグループ単位で招待できる機能を希望します。

   3 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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10. AI chat history should be saved

    Any AI chat history, whether on a document(s) or in a Hub, is not saved in the same way other AI platforms do (ex, ChatGPT, Google Gemini, CoPilot, Perplexity, etc.). Retaining the chat history will improve efficiency in future conversations and improve personalization. This seems to be the biggest flaw/miss in the rollout of Box AI.

    25 votes

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    on roadmap  ·  1 comment  ·  Box AI  ·  Delete…  ·  Admin →
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11. Admin controls for the Solutions menu

    We would like Box Admins to have the ability to manage the Solutions menu in the Box web app.

    The Solutions menu can create confusion because it allows end users to contact Box Consulting directly, which may bypass internal IT, helpdesk, procurement, or governance processes.

    Please consider adding admin controls to either:

    1) Enable or disable the Solutions menu for the enterprise
    2) Replace the default Box Consulting contact path with an internal helpdesk or support contact, similar to the support contact email setting in Admin Console (Custom Settings)

    This would help to route end user inquiries through the right internal channels while still allowing access to Solutions where appropriate.

    We would like Box Admins to have the ability to manage the Solutions menu in the Box web app.

    The Solutions menu can create confusion because it allows end users to contact Box Consulting directly, which may bypass internal IT, helpdesk, procurement, or governance processes.

    Please consider adding admin controls to either:

    1) Enable or disable the Solutions menu for the enterprise
    2) Replace the default Box Consulting contact path with an internal helpdesk or support contact, similar to the support contact email setting in Admin Console (Custom Settings)

    This would help to route end user inquiries through the right… more

    4 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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12. Date and TimeStamp - Box Sign

    Add date and timestamp on the signature field is currently and enterprise setting. The user would like for this to be user facing, instead of enterprise wide. So that individual users could choose to toggle on or off. Or specific users and groups

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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13. No emails when a group is added to a Box Hub

    I was surprised that I accidentally triggered an email to all members when adding a group as a collaborator to a Box Hub- this does not typically happen with folders. I would like an option to suppress this.

    5 votes

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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14. Automatically Trim Whitespace Around Uploaded Signature or Allow Signer to Crop
    4 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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15. Signer to add fields to the signature request additionally to those added by sender

    When using BoxSign, there are many cases where the requester will add additional fields.
    In such a situation, there are times when signers themselves would like to add new fields, but they are unable to do so, and many voices are voicing concerns about the lack of convenience across the company.
    We would like to request the implementation of this feature to improve convenience.

    BoxSignを使用する際に署名リクエスト者がフィールドを追加するケースが多々あります。
    その状況下で署名者自身でも新たなフィールドを追加したい時がありますが、追加することできず社内全体で利便性に欠けている声が多く上がっています。
    利便性向上のため本機能の実装をお願いしたいです。

    19 votes

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    1 comment  ·  Box Sign  ·  Delete…  ·  Admin →
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16. Provide a Command/API to Log Out from Box Drive

    Background:
    There is currently no command or API available to log out from Box Drive programmatically.

    Request:
    We would like to request the addition of a command or API that allows users to log out from Box Drive remotely. This would be particularly valuable for enterprise IT administrators who need to immediately terminate Box Drive sessions and clear local cache in the event of a device theft.

    Use Case:
    - Remote logout of Box Drive when a PC is stolen, to prevent unauthorized access to corporate data stored in Box
    - Clearing the local Box Drive cache remotely to ensure that no locally synced files remain accessible on the stolen device

    Thank you for your consideration.

    Background:
    There is currently no command or API available to log out from Box Drive programmatically.

    Request:
    We would like to request the addition of a command or API that allows users to log out from Box Drive remotely. This would be particularly valuable for enterprise IT administrators who need to immediately terminate Box Drive sessions and clear local cache in the event of a device theft.

    Use Case:
    - Remote logout of Box Drive when a PC is stolen, to prevent unauthorized access to corporate data stored in Box
    - Clearing the local Box Drive cache remotely to ensure… more

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Enable branching from any point in a previous Box AI Home conversation

    ▼What problem could Box solve for you?
    Box AI Home provides session history and allows users to view and resume previous sessions. However, when users revisit a past conversation, they need the ability to branch from a specific point in the conversation and ask a new follow-up question without overwriting or altering the original conversation flow.

    Today, users may have long-running Box AI conversations involving multiple files, folders, or Hubs as sources. In many business scenarios, a user may want to go back to an earlier answer or question and explore a different direction from that exact point. For example, after asking Box AI to analyze a set of documents, the user may later realize that they want to ask a different follow-up question based on the third answer in the conversation rather than continuing from the latest answer.

    ▼Requested enhancement
    Please add a feature in Box AI Home that allows users to:

    1. Open a previous session from session history.
    2. Select any prior message or response in that conversation.
    3. Start a new question from that point.
    4. Automatically create a new branched conversation or new session, while preserving the original conversation unchanged.
    5. Clearly show that the new session was branched from the original session, ideally with a reference back to the source session and the selected branch point.

    ▼Business impact / use case
    This would improve productivity for users who conduct complex document analysis, legal review, policy review, research, proposal creation, or multi-document summarization using Box AI Home. Users would be able to explore multiple analytical paths without losing the original conversation context.

    This is especially important for enterprise use cases where AI conversations are used iteratively. Without branching, users must either continue from the latest point, manually recreate context, or start from scratch. This creates unnecessary friction and increases the risk of inconsistent analysis.

    ▼Expected outcome
    Users can safely explore different lines of questioning from earlier points in a Box AI Home conversation, while keeping the original session intact. This would make Box AI Home more useful as a persistent, auditable workspace for enterprise AI workflows.

    ---

    Box AI Homeの過去の会話において、任意の箇所から分岐して新しい質問を開始できるようにしてほしい

    ▼Boxに解決してほしい課題
    Box AI Homeでは、セッション履歴から以前のセッションを表示・再開できます。一方で、過去の会話を参照した際に、会話の最後から再開するだけでなく、会話の途中にある任意の質問・回答の時点に戻り、そこから新しい質問を行って別の会話として分岐できる機能が必要です。

    Box AI Homeでは、複数のファイル、フォルダ、Hubをソースとして、長い会話を通じて分析や要約を行うケースがあります。そのような場合、後から「この時点の回答を起点に別の観点で質問したい」「最新の回答からではなく、途中の回答から別ルートで検討したい」といったニーズが発生します。

    ▼要望内容
    Box AI Homeに以下の機能を追加してほしいです。

    1.セッション履歴から過去の会話を開く。
    2.過去会話内の任意の質問または回答を選択する。
    3.その時点を起点として新しい質問を開始する。
    4.元の会話を変更・上書きせず、新しい分岐会話または新しいセッションとして保存する。
    5.分岐元のセッションおよび分岐した位置が分かるように表示する。

    ▼業務上の効果・ユースケース
    この機能により、Box AI Homeを利用した複雑な文書分析、法務レビュー、規程確認、調査、提案書作成、複数文書の要約といった業務の生産性が向上します。

    現状では、過去の会話の途中から別の検討を行いたい場合でも、最新の会話末尾から続けるか、手動で文脈を再作成するか、新しいセッションを最初から作成する必要があります。これは作業効率を下げるだけでなく、分析の一貫性を損なう可能性があります。

    ▼期待される結果
    ユーザーは、元の会話を保持したまま、過去の任意の会話ポイントから安全に別の質問・分析ルートを開始できるようになります。これにより、Box AI HomeはエンタープライズAI業務における、より実用的で継続性のあるワークスペースになります。

    ▼What problem could Box solve for you?
    Box AI Home provides session history and allows users to view and resume previous sessions. However, when users revisit a past conversation, they need the ability to branch from a specific point in the conversation and ask a new follow-up question without overwriting or altering the original conversation flow.

    Today, users may have long-running Box AI conversations involving multiple files, folders, or Hubs as sources. In many business scenarios, a user may want to go back to an earlier answer or question and explore a different direction from that exact point. For example,… more

    4 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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18. Request for Hubs Version History Feature

    Customer Pain Point & Concern:
    Our customer is highly concerned about the risk of editors accidentally deleting or overwriting pages or sections within Hubs. Currently, there is no built-in version control or version history feature for Hubs (similar to what is available in Box Notes). As a workaround to prepare a backup plan, they are currently forced to take manual, regular backups by copying content, which has proven to be extremely tedious and inefficient.

    Requested Feature:

    Version History for Hubs: A feature similar to Box Notes that allows users to view, restore, and revert to older versions of Hubs pages and sections.
    This is a critical requirement for this large-scale customer to ensure secure content management and operational efficiency. We would highly appreciate it if this could be considered for the product roadmap.

    Thank you for your support!

    Customer Pain Point & Concern:
    Our customer is highly concerned about the risk of editors accidentally deleting or overwriting pages or sections within Hubs. Currently, there is no built-in version control or version history feature for Hubs (similar to what is available in Box Notes). As a workaround to prepare a backup plan, they are currently forced to take manual, regular backups by copying content, which has proven to be extremely tedious and inefficient.

    Requested Feature:

    Version History for Hubs: A feature similar to Box Notes that allows users to view, restore, and revert to older versions of Hubs pages… more

    3 votes

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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19. Exclude Specific Content from Box AI

    As a law firm we need to segregate certain client data from the ability to use Box AI due to legal agreements in place with their clients to not be able to use AI on their data. Currently we would need to turn off Box AI on the whole account in order to achieve this requirement, which is not ideal.

    115 votes

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    researching  ·  8 comments  ·  Box AI  ·  Delete…  ·  Admin →
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20. Enable selecting files stored in Box directly in File Requests

    Currently, file request links only allow you to upload files from local folders.
    This is convenient if you use Box Drive, but users who rely solely on the browser have to download files from Box and then re-upload them via the file request link.

    I would like the file selection for file requests to allow choosing not only folders on the PC, but also files already stored in Box directly from the browser interface.

    〈ファイルリクエストでBox内ファイルを直接選択可能にしたい〉
    現在、ファイルリクエストリンクでは、ローカルフォルダ内のファイルしかアップロードできません。
    Box Drive を利用している場合は便利ですが、ブラウザのみを利用するユーザーは、いったん Box からファイルをダウンロードしてから、ファイルリクエストリンクへ再度アップロードする必要があります。

    ファイルリクエストでアップロードするファイルの選択時に、PC上のフォルダだけでなく、ブラウザ画面から Box 内に保存されているファイルも直接選べるようにしてほしいです。

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    13 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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