10128 results found

1. Allow Device Pinning for web

   Per the documentation, it appears that we should be able to enable Device Pinning for Box.com via web client:
   https://support.box.com/hc/en-us/articles/360043693814-Device-Pinning

   However, despite the above documentation, there are only options to enforce Device Pinning for the mobile, tablet, and sync applications:
   https://app.box.com/master/settings/devices

   Using sync instead of web is also not a viable alternative, as it has been sunset, with an EOL of December 2026:
   https://community.box.com/admin-forum-25/announcing-end-of-life-for-box-sync-33734

   Notably, its replacement, Box Drive, is also not listed under Device Pinning.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. User Activity Report needs ADDITIONAL default date filters

   To enable co-admins to schedule regular reports, additional default date filters are needed in the User Activity Report Date range selection. "Last 3 months", "Last 6 months" and "Year to date" would enable reports to be scheduled, rather than having to run the report manually because a Custom Range has to be selected for these periods

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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3. Add Shield alert filter by DATA RESIDENCY ZONE

   Dashboard should have a filter to select from all the Data Residency Zones used in the Enterprise's user accounts, so that the alerts can be filtered by DRZ, enabling co-authors from across the world to filter to show only those that they need to manage.

   The DRZ for an alert is the DRZ associated with the Target user's Box account

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   0 comments  ·  Shield  ·  Delete…  ·  Admin →
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4. version

   Allow the option to keep the existing filename when uploading a new version. Filenames are often autogenerated by the software producing the file. After uploading to Box, I usually rename the file to a more meaningful name. When I generate a new version of the file, it will have a different name, and then upload it to Box as a new version. Box renames it to the same name as the newly uploaded file, meaning I have to rename it again. I would like the ability to keep the previous name instead of the name of the newly uploaded file.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Create Doc Gen templates from PDF

   I have had multiple customers and partners ask for the capability to build Doc Gen templates from PDF documents (existing and non-existing). This is a capability that would help advance the adoption of our new offering.

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   0 comments  ·  Box Doc Gen  ·  Delete…  ·  Admin →
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   on roadmap  ·  Adminadarshsubramanian (Senior Product Manager, Box) responded

   Ability to generate new documents using pre-tagged/interactive PDF templates is on the roadmap.

6. Give the Box Admin the ability to clone (mirror) an existing user's access when adding a new user to Box.

   The goal is to streamline user provisioning by allowing Box Admins to replicate the permissions and folder access of an existing user when creating and adding a new user to Box.

   This eliminates manual steps and ensures consistency in access control.

   Why It’s Valuable?

   Efficiency: Admins often need to onboard users with similar roles or responsibilities. Instead of manually assigning folders and permissions, cloning saves time.

   Consistency: Reduces human error by ensuring the new user has identical access as the reference user.

   Scalability: Ideal for large organizations where teams share common folder structures.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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7. Index Lists

   Suggest to add feature allowing users to download index lists of folder contents.

   This feature could be permissioned, but the current protocol of requiring Box admin approval is challenging to navigate, and the produced index lists are not organized or very useful.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Box search results need to be sorted by "oldest first"

   Box search results are currently displayed in order of "newest update date," but we have received many requests to display them in order of "oldest update date."

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   0 comments  ·  Search  ·  Delete…  ·  Admin →
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9. Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.

   Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.
   The issue may be caused by one of the following:

   Lack of access permissions
   
   　Although I am able to log in, I may not have been granted the necessary permissions (e.g., Viewer or Editor) to view the relevant folder or files.

   Expired or restricted shared link
   
   　The shared link may have expired or been restricted to specific users, preventing access.

   Incomplete multi-factor authentication (MFA) setup
   
   　In some Box environments, even if login is successful, access to files may be restricted if the MFA setup is not fully completed. This may be related to the recent device failure.

   Could you kindly advise what steps I should take to regain access?

   Due to the malfunction of my mobile device, I am currently unable to access a specific Box link.
   The issue may be caused by one of the following:

   Lack of access permissions
   
   　Although I am able to log in, I may not have been granted the necessary permissions (e.g., Viewer or Editor) to view the relevant folder or files.

   Expired or restricted shared link
   
   　The shared link may have expired or been restricted to specific users, preventing access.

   Incomplete multi-factor authentication (MFA) setup
   
   　In some Box environments, even if login is successful, access to files may be restricted if the… more

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   0 comments  ·  Box Tools  ·  Delete…  ·  Admin →
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10. Add additional file attribute filters when viewing files

    Currently there are only 3 file filter attributes. (Name, Updated, Size) Would like to add additional file details to the UI. For example, if a file is received via File Request and file description is enabled, have that available for view right on the screen instead of having it to hover the "i" icon to view the details

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    0 comments  ·  New UI  ·  Delete…  ·  Admin →
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11. box ai for mp4 files

    I record some zoom meetings with SnagIt which creates an mp4 file (which I save to Box). Can Box AI then read/summarize that recordings?

    8 votes

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    on roadmap  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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12. from Box Folder (Filtered) View - Start Box Relay

    Most of solutions would need filtered data for example, to track the status of any document or request, one would need Status field to track the progress and showing user a filtered view is necessary. From same view, if relay can be initiated would be highly appreciated.

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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13. Form dropdown - Show big list of Values from Excel

    How to manage long list of Items like Asset Number or Functional location Number into Form Drop Down?

    If Drop Down functionality on the form can take Excel as Source then that can solve this issue and letting user search/filter from Drop Down to select Single/Multiple entries.

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    not planned  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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14. Added deletion counts to public Beta for Folder Insights

    The public beta version of Folder Insights does not provide insight into deletions made within folders.
    Until now, if a file was accidentally deleted, it was necessary to get an administrator report, which was a lot of work, but if Folder Insights can provide a report of deleted files, work will become smoother.
    I would like to be able to check the deletion information in the folder with Folder Insight.

    -in Japanese-
    ベータ版のフォルダインサイトではフォルダ内で行われた削除の情報が提供されていない。
    これまではファイルを誤削除してしまった場合、管理者にレポートを取得してもらう必要があり手間が発生していたが、
    フォルダインサイトから削除したファイルの情報を取得できれば作業がスムーズになる。
    フォルダインサイトでフォルダ内の削除情報を確認できるようにしてほしい。

    13 votes

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    0 comments  ·  New UI  ·  Delete…  ·  Admin →
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15. Download Box Notes as PDF

    I would like the quickest and most efficient way to download all the box notes from all folders in our account onto PDF

    Box Support advised me to contact BoxPulse as this request is beyond their help and has been referred to the accounts team

    66 votes

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    5 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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    on roadmap  ·  AdminAnonymous (Admin, Box) responded

    This feature is now on our roadmap. We plan to start working on it soon and will let you know when it's available.

16. SFTP authentication method using a key pair.

    Please allow Box to use a key pair as an SFTP authentication method as an alternative to a username and password. Not all systems allow files to be sent via SFTP using a username/password. Thanks.

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    1 comment  ·  Uploads  ·  Delete…  ·  Admin →
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17. Add the ability to search by uploader

    We'd like to see the ability to search for files by uploader name. Since searching by owner is basically useless if the file is uploaded by someone other than the folder owner, having the ability to search by the uploader would make it a lot easier to find files uploaded by a particular user if you don't have the file name on hand.

    5 votes

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    1 comment  ·  Search  ·  Delete…  ·  Admin →
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18. Select multiple trigger events in the BoxRelay workflow

    I want to select multiple events as triggers in Box Relay workflows.
    There is a request to build a workflow triggered by events when files are stored in a specific folder.
    Events for when new files are stored in a folder include types such as "New Upload," "Move," and "Copy."
    With the current specifications, only one event can be selected per workflow. To create such workflows, we need to be able to select multiple trigger events.

    ■Japanese
    BoxRelayのワークフローでトリガーとなるイベントを複数選択したい。
    該当のフォルダに対してファイルが格納された場合、それらのイベントをトリガーにワークフローを構築したいというご要望があります。フォルダに新しいファイルが格納されるイベントは、「新規アップロード」、「移動」、「コピー」といった種類があります。現在の仕様では、1つのワークフローでイベントは1つしか選択できません。このようなワークフローを作成するために、トリガーのイベントを複数選択できる必要があります。

    6 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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19. List of files detected as abnormal downloads

    Content: Currently, Box Shield cannot output a list of files detected as abnormal downloads, so a report must be output and presented to the user for confirmation.
    　　　If there are a large number of detections, it is not practical to check them one by one.I would like to see a feature implemented that allows you to check a list of affected downloads if an abnormal download is detected.

    (日本語)
    件名：異常なダウンロードとして検出されたファイルの一覧について
    内容：現状のBox Shieldの異常なダウンロードで検知されたファイルは一覧出力ができず、レポートを出力してユーザーへ確認する必要があります。
    　　　検知数が多い場合、1つずつ確認するのは現実的ではありません。
    　　　異常なダウンロードとして検知された場合、対象一覧を確認できる機能の実装を希望します。

    3 votes

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    2 comments  ·  Shield  ·  Delete…  ·  Admin →
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20. Extend 21 CFR Part 11 Compliance to Box Sign APIs to enable Part 11 Box Sign requests via Box Drive

    As of Box Drive v2.43, Box Drive now integrates with Box Sign. However, this integration does not support Part 11 compliant signatures. Since Part 11 compliance is enabled and enforced for all users in our organization, this presents a risk, as users could inadvertently bypass this requirement when using the integrated Box Sign feature via Box Drive.

    From Box Support "...when a user clicks on the "Send to Box Sign" option from Box Drive, Box Drive sends a "Signature Request" to Box Sign API. When the request is successfully processed, Box Sign API replies with “prepare_url” in response. We then open that url in the default browser. In further conversation with our Sign Engineers, they have let us know support for Part 11 is not compliant via the Box Sign APIs, as outlined in 21 CFR Part 11 Compliance Support. "

    As of Box Drive v2.43, Box Drive now integrates with Box Sign. However, this integration does not support Part 11 compliant signatures. Since Part 11 compliance is enabled and enforced for all users in our organization, this presents a risk, as users could inadvertently bypass this requirement when using the integrated Box Sign feature via Box Drive.

    From Box Support "...when a user clicks on the "Send to Box Sign" option from Box Drive, Box Drive sends a "Signature Request" to Box Sign API. When the request is successfully processed, Box Sign API replies with “prepare_url” in response. We then… more

    10 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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