Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • or

4014 results found

  1. Could you have fewer user titles? Currently there are: Shared link, Linked user, Collaborator, Seat, Admin, Managed user, and External User

    Could you have fewer user titles? Currently there are: Shared link, Linked user, Collaborator, Seat, Admin, Managed user, and External User

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. External User Activity

    Can we get a report of external users and their activity (ie, how many times they've logged in, more importantly, the last time they logged in, etc)? We can do this for internal users but not external users.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    delivered  ·  0 comments  ·  Admin Reports  ·  Admin →
  3. If a user locks the file, it should be only unlockable by that user and an administrator, not other Editors

    Other users unlocking defeats the purpose of locking in the first place.

    30 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    8 comments  ·  Box Tools  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Provide notification when auto-provisioning of user accounts fails because a Box account already exists.

    We use auto-provisioning to create Box accounts in our Box managed enterprise environment. When a user is added to a specific group in Azure AD, this kicks off something that creates the account in our Box environment. However, it is possible that users have an existing lite Box account from former roles. When this happens the auto provisioning fails without warning due to a duplicate account. We would like to be notified when this happens. We can see the error in the Azure logs but those are not easy to use for alerting due to sheer size and think…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Allow user activity report to be filtered by affected user

    We are unable to run the user activity report due the scale of their enterprise (15,000+ users).

    Please run this report (particularly to determine collaboration permission changes) for a given affected users.

    This would allow us to get the information of interest to them rather than a enterprise wide report that is almost unmanageable to filter after being run.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Provide overwrite switch in CLI to account for existing folder in download location

    Currently BOX CLI download doesn't have overwrite action. If a folder already exists in the location where the new folder is being downloaded, the CLI errors out.

    There should be a over-write switch to the box CLI folder download. It should be something like:

    box folders:download Folder_ID --destination=<location> --over-write=Yes

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  7. Replace the Last Login on the User Details report with Last Activity

    Replace the Last Login on the User Details report with Last Activity. It is very misleading to have Last Login, most people will assume this means if the last login was over a year ago, they aren't active.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Option to prevent Drive from launching on startup by user

    We are preparing to deploy Box Drive to our users using the Windows .msi. However we've found that after installation, the Box Drive window opens automatically for every user, every time they log into the computer. For users on a shared system who are not using Box, this means dismissing the window every login.
    We'd like an option for Box Drive installation to not have the client launch automatically for all users. Or post-installation, allow the user to tell Box Drive not to open automatically for them. If the Box Drive client needs to run at…

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Want to be able to specify the number of times each user uses BoxAI

    Want to be able to specify the number of times each user uses BoxAI

    Box AI can currently limit the number of users who use it, but it is not possible to limit the number of times it can be used.
    This is very inconvenient. I would like to be able to specify users who can only use Box AI up to 20 times, or specify users who can use Box AI more than 20 times.

    BoxAIのユーザーごとの利用回数を指定できるようにしたい

    Box AIは、現状利用するユーザーを制限することはできますが、利用回数を制限することが出来ません。
    これは非常に不便です。20回までしかBox AIを利用出来ないユーザーを指定、または20回以上利用出来るユーザーを指定出来るようにしたいです。

    43 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    researching  ·  0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Managed user

    We need the ability to purge user accounts from the "managed users" without deleting them, or "waiting room" of the "managed users".
    After inviting users with email addresses from the same domain to collaborate, they are automatically added to the "managed users" list when user accounts are created. If we do not want them to be the "managed users", we must delete their user accounts, as there is no action to purge them from the "managed users".

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Capture Device information in the User Activity Report

    We had a situation that ex-employee use Box Sync app using his personal laptop but Admin has no way to figure out whether he accessed them from corporate laptop or his personal laptop. The User Activity Report only shows ip address. It would be good to capture device name or OS version so Admin can double check what device this user is using when accessing synced files.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Service Accounts should be rate limited differently than user accounts

    Currently, when you use a service account to access Box API's, in order to get access to content you need to use the As-User header "impersonate" users in order to access the files that are owned by then.

    So if you are doing something like using a service account to crawl through all the files in a folder in box, you would need to use the As-User header in order to impersonate a user who owns/has access to each file while doing it.

    But there is a huge problem here is that the rate limiting is done…

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. When user share folder/file to group, please be able to use copy and paste.

    When user share folder/file to group, please be able to use copy and paste.

    When share folder/file to Group, if group name includes "@" and user copy and paste that group name to 'Invite People', it is judged mail address not group name.
    So, user cannot invite that group.

    If user enter group name and select from suggestion, they can invite group normally.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Ability to filter by external user on the UAR

    Now that external user information is included in the user activity report (UAR) it would be great to have the ability to filter the report to just that one external user. We'd like the ability to filter by the external user's email address, just like we can with managed users. For large enterprises, running an open UAR leads to a very large report that takes time to sort and filter. The ability to filter to a specific user saves a ton of time.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Managed user differentiator other than domain

    Different attribute outside of domain to determine if truly a managed user. We have different orgs that share email domains but are truly are different orgs with different budgets and approvals. Our org does not want to pay for other users that are not within our organization.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    not planned  ·  kwarudkar responded

    This is not a priority at the moment given our roadmap commitments. We will reconsider with additional demand.

  16. Require Co-Admin privileges to change a Shield Classification Label

    Require a user to have Co-Admin privileges in order to change an existing classification label. This is to prevent even Owners the ability to change the classification label to a lower security level once it's been set.

    13 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Shield  ·  Admin →
  17. Granular details around user account edits

    Current reports show when a user account was edited, and who/what edited the user account. There are no specific details regarding what on the user account was edited

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    not planned  ·  katiele responded

    This reporting ask is not yet planned on the roadmap. We are currently prioritizing last activity reporting for managed users.

  18. Restrict Collaboration for Individual External User

    Customer would like to have the ability to block individual external users from collaborating on their enterprise content. The external domain allow list is too broad if only one or two external users need to be blocked from collaborating on content.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Favorites in Sidebar - Custom User-Defined Sort Order

    As of April 2018, Favorites now display directly in the Web App sidebar, sorted alphabetically.

    This request is for supporting custom user-defined sort order for that list (being able to drag items within the sidebar itself to determine the sort order).

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Ability to log and review user-entered prompts in Box AI

    After deploying Box AI to users, it would be very helpful to have the ability to log and review the prompts that users enter.
    This would support security and compliance needs, such as detecting potential malicious usage and enabling proper auditing when required.

    Since Box is a platform where sensitive and confidential information is often stored, having this capability is important for safely leveraging AI features.

    50 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    researching  ·  0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base