9634 results found

1. Expired Shared Link lookup for Admins

   Problem: Admins often need to do investigation of files stored in Box and all they have to go off of is the file/folder's shared link.

   Many times, users are reaching out to Technical Support because a Shared Link is Expired.

   Key Features:
   -Provide ability to enter an Expired shared link (standard or vanity URL)
   -Information returned after searching:
   -File/folder name
   -File/folder owner
   -File/folder location (Owner -> Folder hierarchy)
   -Status (whether the file/folder has been deleted or not)
   -Admin-level 'delete' (ability for the admin to delete the file on the spot)

   CSM filing on behalf of customer

   13 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Add Date Field to Box Forms

   We would like a date field type with a date picker added to box forms. We are currently using the "Number" field type for dates, but are getting formatting discrepancies. There are times we input information using a form that was from a different day so being able to select the correct day and controlling formatting is important. Thank you.

   7 votes

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   1 comment  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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3. Box Forms - Collaboration Feature needed

   The ability to collaborate with another on a Box form, is a necessity. Additionally should be able collaborate with internal or external members of your organization.

   4 votes

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   0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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4. Visualizing Template Usage and Deletion within the Tenant

   In Box Relay, users can publish the workflows they create as templates, allowing other users within the tenant to use them.

   However, when we want to delete templates that haven’t been used within the organization for a long time, we have to ask the original creator to unpublish or delete them, which is cumbersome.
   If unnecessary workflows remain, the interface becomes cluttered and administration becomes difficult.

   These issues can be resolved by surfacing templates that haven’t been used for an extended period within the tenant and allowing administrators to unpublish or delete them.
   We request a feature in the Admin Console’s Relay Templates list view to display the “Last Used” date and enable selecting older templates for bulk deletion.

   〈テナント内テンプレートの利用状況可視化と削除機能の実装〉
   Box Relayでは、ユーザーが作成したワークフローをテンプレートとして公開することでテナント内の他のユーザーも利用することができます。
   しかし、社内で長い間利用されていないテンプレートを削除したいとき、そのワークフローを作成したユーザーに公開取り消し/削除を依頼しなければならず、手間がかかります。社内に不要なワークフローが残り続けてしまうと、画面が煩雑になり管理も大変になります。

   テナントで長期間利用されていないテンプレートを可視化し、管理者が公開取り消しや削除を実施できれば上記問題は解決します。
   管理コンソールのRelayテンプレートの一覧画面で、テンプレートの最終利用日を表示し、古いものを選択して一括で削除をできるような機能実装をお願いします。

   In Box Relay, users can publish the workflows they create as templates, allowing other users within the tenant to use them.

   However, when we want to delete templates that haven’t been used within the organization for a long time, we have to ask the original creator to unpublish or delete them, which is cumbersome.
   If unnecessary workflows remain, the interface becomes cluttered and administration becomes difficult.

   These issues can be resolved by surfacing templates that haven’t been used for an extended period within the tenant and allowing administrators to unpublish or delete them.
   We request a feature in the Admin… more

   3 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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5. Flexible IP Restrictions: Require Strong IdP Auth Rather Than Immediate Block

   ■Request
   We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.

   ■Specific example (use case):
   When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
   When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met, explicitly deny access.

   ■Background
   Currently, Box’s IP address restriction immediately blocks access from non-allowed IPs at the front end, which prevents us from directing users to stronger authentication at the IdP (e.g., client certificates).

   There are cases where access from non-allowed IPs is needed when using Box, but requests related to IP address restrictions take several days to process, so it is not practical to submit allow/remove requests for the target IP each time. Therefore, we would like to allow the use of Box from non-allowed IPs if additional conditions (strong authentication) are satisfied.

   ■要望
   IPアドレス制限を有効化している環境で、アクセス元IPに応じてIdP（例：HENNGE）の認証方式を切り替えられるよう、Boxの条件付きアクセス機能を強化してほしい。

   ■具体例（ユースケース）：
   ・許可IPからのアクセス時：
   　通常のSSO（例：ID/パスワード）でログイン。
   ・許可外IPからのアクセス時：
   　IdPでクライアント証明書などの強固な認証を必須化することでログイン。
   　例：
   　Boxは対応する強度（AuthnContext）を要求・検証し、要求を満たした場合のみログインを許可。
   　要求が満たせない場合は明示的に拒否。

   ■背景
   現状、BoxのIPアドレス制限は、許可外IPからのアクセスをフロントで即時ブロックするため、IdPでの強固な認証（例：クライアント証明書）に誘導することができません。

   Boxの利用において、許可外IPからのアクセスが必要となるケースが存在するが、IPアドレス制限に関する申請には数日かかるため、都度、対象のIPアドレスを許可申請/削除申請することが現実的ではないと感じている。
   そこで、許可外IPからのアクセスであっても、追加の条件(強固な認証)を満たす場合にはBoxの利用を可能としたい。

   ■Request
   We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.

   ■Specific example (use case):
   When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
   When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met,… more

   5 votes

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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6. Separate Auto Accept Collaboration Setting: Internal vs External invites

   Due to security requirement - we need to have the option to separate internal vs external collaboration for the below incomving invitations. The plan is to auto accept internal collaboration but not external collaboration.

   This is filed on behalf of CK Lim, from Box CSM, C.A. Smith

   •  

   3 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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7. Ability to embed HTML into a Hub

   Ability to embed HTML elements into a Hub

   5 votes

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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8. Native report for Shield Monitoring Mode

   Please provide native reporting within Box for Shield monitoring mode. Would prefer to do this natively in the admin console versus API Event Stream

   2 votes

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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9. Date conditional formatting in Box Apps

   As a user, I'd like to define conditional formatting for date columns in a Box App so that I can clearly see documents with approaching deadlines and those that are overdue

   3 votes

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   0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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10. Execute Relay against document in App view

    As a user, I'd like to be able to assign a manual start Relay workflow to a Box App view so that I can trigger a workflow against a document by clicking a button e.g. specify initial approver and then execute workflow

    3 votes

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    researching  ·  0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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11. Log in as “AutomationUser” from the new UI Content Manager

    Content: Currently, it is possible to log in as a proxy via the Content Manager of the old UI, but it is not possible to log in as a proxy on the new UI.
    If the user is a managed user, you can log in as a proxy from the "Users and Groups" screen, but since AutomationUser is not displayed on the "Users and Groups" screen, you will need to log in as a proxy from Content Manager.
    Since not being able to log in as an AutomationUser has a large impact on our business, we would like this functionality to be improved.

    (日本語)
    件名：新UIのコンテンツマネージャから”AutomationUser”への代理ログイン
    内容：現状旧UIのコンテンツマネージャ経由では代理ログイン可能になっておりますが、新UI上では代理ログインが不可となっております。
    　　　管理対象ユーザーであれば、「ユーザーとグループ」画面から代理ログイン可能ですが、AutomationUserは「ユーザーとグループ」画面には表示されない仕様の為、コンテンツマネージャより代理ログインを行う必要があります。
    　　　AutomationUserへ代理ログイン不可になることは業務影響が大きい為、機能改善を希望します。

    Content: Currently, it is possible to log in as a proxy via the Content Manager of the old UI, but it is not possible to log in as a proxy on the new UI.
    If the user is a managed user, you can log in as a proxy from the "Users and Groups" screen, but since AutomationUser is not displayed on the "Users and Groups" screen, you will need to log in as a proxy from Content Manager.
    Since not being able to log in as an AutomationUser has a large impact on our business, we would like this functionality… more

    8 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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12. Box Hubs Inherited Permissions

    The ability to set up a hub that inherits the permissions of the folders/files added. When creating a Hub to have the ability to decide (using a toggle) if content in the Hub should inherit existing permissions or have new permissions granted.

    84 votes

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    4 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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    under consideration  ·  AdminAnonymous (Admin, Box) responded

    We are researching into this feature, thank you!

13. Tansfer Form Ownership

    I would like the ability to transfer forms to other users. Reasons below:

    1. If employees are going on extended leave or parental leave and someone else is in charge of managing these forms.

    2. If initial set up is completed by an admin but then continually managed by another team.

    I am told form ownership transferring will be available only on deletion of a user account in a future release but would like it to not be reliant on the deletion of a user.

    8 votes

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    0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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14. Display image size (width x height) on Box Drive

    I would like to see the width and height dimensions of image files on Box Drive.

    13 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Color annotations available when Offline on Mobile

    For use of Box document management functionality on mobile and tablet, we would like Box mobile to provide offline functionality, IE when the device goes offline, we would like a user to have the following capability
    - be able to view the document offline INCLUDING all the annotations that existed on it.
    
    - be able to create more annotations on the document WHILE offline
    - those annotations merged back to the online version when the device comes back online.

    Use Case: For field engineers that work in shifts in areas with limited and patchy internet access, they need to access a document (during their shift hours whether internet is availble or not) and all its annotations (notes and comments) from the previous engineer's shift. They also need to make their observations and comments on the document (even if offline), return to their office where the document annotations synch to the online version, for the next shift worker to take over and resume their work.

    For use of Box document management functionality on mobile and tablet, we would like Box mobile to provide offline functionality, IE when the device goes offline, we would like a user to have the following capability
    - be able to view the document offline INCLUDING all the annotations that existed on it.
    
    - be able to create more annotations on the document WHILE offline
    - those annotations merged back to the online version when the device comes back online.

    Use Case: For field engineers that work in shifts in areas with limited and patchy internet access, they need to access… more

    19 votes

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    1 comment  ·  Mobile  ·  Delete…  ·  Admin →
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16. Ability to Select the AI Processing Region

    We would like to request the ability to select the region where AI processing is performed.
    Some customers in Japan — especially in regulated industries — require that AI processing be executed within the Japan region as a prerequisite for using AI features.

    To drive broader AI adoption among financial institutions and other highly regulated customers, this capability is essential.

    2 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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17. Notifications + Override ability for Folder Owners when a folder is Deleted by a Collaborator

    When in Box Drive, collaborators can inadvertently delete a large folder, even if they don't own that folder. Before the folder is able to be deleted, the owner of the folder should receive a notification with a warning (e.g. Jane Doe is about to delete your files) and the owner should have the ability to override the action. In the case where the Owner is no longer at the company, there should be an Admin warning and ability to override the action.

    5 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. I would love to be able to direct Box Drive to any drive connected to my computer.

    Have the option to choose where Box Drive syncs from not just where it is installed. Instead of the startup drive as default Box Drive location, having the option to choose any drive internal or external drive would be great.

    5 votes

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Feature to Search Including Past Versions with Box AI

    Box AI for Document can only provide answers from the latest version of the stored content.
    For example, if someone other than yourself updates a document you created the previous day, you would need to manually open each version of the file and visually check for changes, which is time-consuming and may lead to missing unnoticed changes. It would be convenient if Box AI could extract only the sections with changes by comparing with past versions.

    We would like to see an enhancement in the AI's capabilities to retrieve data from past histories and provide answers.
    In that case, it would be user-friendly if users could switch between including past data or considering only the latest data when asking questions to Box AI.

    【Box AIで過去バージョンを含めて検索できる機能】

    Box AI for Documentは格納されているコンテンツの最新版からしか回答を得ることができません。
    例えば、前日に作った資料を自分以外の誰かが更新した場合、バージョン違いのファイルをそれぞれ開いて目視で確認する必要があり、時間もかかり、変更点に気づかず見逃してしまうこともあります。過去バージョンと比較し、変更があった箇所だけBox AIで抜き出すことができると便利です。

    過去履歴からもデータを取得し、回答が得られるAIの機能の強化をしてほしいです。
    その際、ユーザーが自分で過去のデータを含めるか、最新データのみで考えるかをBox AIへの質問画面で切り替えて使えるようにできたらだれもが使いやすいと思います。

    Box AI for Document can only provide answers from the latest version of the stored content.
    For example, if someone other than yourself updates a document you created the previous day, you would need to manually open each version of the file and visually check for changes, which is time-consuming and may lead to missing unnoticed changes. It would be convenient if Box AI could extract only the sections with changes by comparing with past versions.

    We would like to see an enhancement in the AI's capabilities to retrieve data from past histories and provide answers.
    In that case, it… more

    18 votes

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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20. Full file view and file rotation ability in Box preview

    Users have reported that having the option to view the entire file in Box preview would be and be able to rotate the document within Box preview would be helpful to their user experience. Currently, users need to download the file or use Box edit for these features.

    3 votes

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    1 comment  ·  Preview  ·  Delete…  ·  Admin →
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