9865 results found

1. Movable preview screen toolbar

   When the preview screen is opened, a toolbar appears at the bottom of the screen showing the zoom factor and page number, but since it is fixed at the bottom of the page, the preview screen is partially hidden in some documents, making it difficult to see.
   If this toolbar could be temporarily hidden or moved, it would make the preview screen easier to see.

   （日本語）
   プレビュー画面を開くと、画面下に拡大率やページ数が表示されているツールバーが表示されるかと思いますが、
   ページの下に固定されているため、ドキュメントによってはプレビュー画面が一部隠れてしまい、見づらいです。
   このツールバーを一時的に隠したり、移動できるようにすれば、
   プレビュー画面がより見やすくなると思うので、改善を希望します。

   46 votes

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   researching  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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2. The ability to search by creator when searching workflows in the “Relay” section of the management console

   The administrator will check whether there are any problems with the workflow settings owned by each user, and if there are any problems, they may discuss with the user what needs to be corrected.
   Currently, workflows can be searched by name, but users cannot view a list of workflows they individually maintain, which lacks convenience.
   Searching by workflow creator improves work efficiency.

   管理者では各ユーザー毎の所有するワークフローの設定に問題がないか確認のうえ、問題があればユーザーと一緒に修正箇所を議論することがあります。
   現在はワークフローの名称で検索か可能となっていますが、各ユーザー毎に保持しているワークフロー一覧を出すことができず利便性に欠けます。
   ワークフローの作成者単位で検索できることで作業の効率化が上がります。

   19 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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3. Past password changes included in the report.

   Currently, it is possible to check the date and time of the last password change, but we have confirmed that past password change history is not included in the report.
   Being able to check how frequently passwords are changed will also help improve security.

   現在、最後にパスワード変更した日時を確認することは可能ですがこれまでに変更された実績がレポートに載らないことを確認してます。
   どれくらいの頻度で変更されているのか確認できることでセキュリティ向上にも繋がります。

   14 votes

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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4. Request for Improvement of the “People with the Link” Feature in Box

   Request for Improvement of the “People with the Link” Feature in Box

   We would like to request the following improvements to the “People with the link” option within Box’s Share Link feature, which is used to grant viewing or downloading access to folders or files for organisations or email addresses that do not have a Box account or existing folder permissions.

   At present, requiring the link creator to manually set a password is rather cumbersome, and as a result, many users choose not to do so. Since there is no enforcement mechanism, some organisations restrict or even prohibit the use of this feature due to concerns over security management.

   Furthermore, when compared with other file transfer services, the People with the link option provides somewhat limited functionality for securely sharing files with users or organisations that do not have a Box subscription. Consequently, some organisations opt to use existing external file transfer services instead of relying on the People with the link feature.

   For these reasons, we would like to propose the implementation of the following enhancements.

   1. Enable password protection for the “People with the link” option. 　※No further action should be required from the user.
   2. The generated “People with the link” URL can then be sent to the recipient via email or other means.
   3. When the recipient accesses the link, they are prompted to enter their email address in order to receive the password.
   4. The recipient receives the password notification via email and enters it on the access page.
   5. After entering the password, the recipient is granted permission to view and download the file.

   By providing the above functionality, it would become possible—through administrative console activity logs—to identify, via email address, who accessed or downloaded files shared through the “People with the link” option and when.

   This would enable organisations to verify that files have not been downloaded by unintended recipients, thereby strengthening overall information security management.

   ＜日本語＞
   共有リンク機能にて「リンクを知っている全員」を設定し、パスワード設定を有効化した場合の機能改善を提案します。

   本来、「リンクを知っている全員」はBoxのアカウント持たない組織または人達にファイル送信する際に利用され、ファイル転送サービスの代替方法として活用を提案するものです。

   しかしながら、「リンクを知っている全員」のパスワード設定は、共有リンクを作成した本人がパスワードを任意で設定する必要がありとても操作が煩雑です。

   また、パスワードを設定したとしても別のメールで連絡をしなくてはなりません。
   更に、送信した相手が本当に参照したのか、ダウンロードをしたのか知る方法もないためセキュリティの観点から、ファイル転送サービスを利用した方が安全にファイル送信できると判断し、利用を禁止している組織も多いはずです。

   そのため以下のような機能を提供するのが良いと考えています。

   １．「リンクを知っている全員」を設定。パスワードの有効化を設定。
   　　※ユーザーの操作はここまで

   ２．上記で生成された共有リンクのURLをメール等で相手に送信

   ３．メール受信者は、共有リンクにアクセスするとパスワードを送信するためメールアドレスの入力が求められる。

   ４．メールアドレスを入力すると、入力したメールアドレスにパスワードが送信される。

   ５．受信したパスワードを入力するとファイルを参照またはダウンロードできるようになる。

   上記の機能を提供することで、「リンクで知っている全員」でファイルを送信したとしても、入力されたメールアドレスをログで確認できるようにすることで、いつ誰がファイルを参照しダウンロードしたのか管理コンソールのレポート機能で確認できるようにすることで、意図しない相手がダウンロードしていないかチェックすることも可能となり、組織全体のセキュリティ強化に繋がると考えます。

   Request for Improvement of the “People with the Link” Feature in Box

   We would like to request the following improvements to the “People with the link” option within Box’s Share Link feature, which is used to grant viewing or downloading access to folders or files for organisations or email addresses that do not have a Box account or existing folder permissions.

   At present, requiring the link creator to manually set a password is rather cumbersome, and as a result, many users choose not to do so. Since there is no enforcement mechanism, some organisations restrict or even prohibit the use… more

   19 votes

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   1 comment  ·  Security  ·  Delete…  ·  Admin →
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5. Enable Image Pasting in Box Hubs

   Box Hubs is a convenient feature, but we would like to further enhance its visual aspect.
   We would like to be able to paste images directly into the Hub.

   Box Hubsは便利な機能ですが、よりビジュアル面を向上させたいです。
   Hubの画面に画像を張り付けできるようにしてほしいです。

   9 votes

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   2 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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   on roadmap  ·  AdminAnonymous (Admin, Box) responded

   We are working on this feature. Please let your manager know if you want to participate in Private Beta or write to box-hubs-beta@box.com

6. Allow admins to control which Prompt Library items are visible at the tenant level

   ▼What problem could Box solve for you?
   Box AI Home provides access to the Prompt Library, which helps users start with predefined prompts. However, in enterprise environments, not every prompt or prompt library is appropriate for every tenant, department, or business process.

   Administrators need the ability to control which prompt libraries are shown or hidden for their organization. Without this control, users may see prompts that are not relevant to their business, not aligned with internal policies, or not suitable for their industry-specific workflows.

   ▼Requested enhancement
   Please add tenant-level administrative controls for the Prompt Library, allowing admins to:

   1. View all prompt libraries available to the tenant.
   2. Choose which prompt libraries are displayed to users.
   3. Hide prompt libraries that are not relevant or not approved for organizational use.
   4. Optionally configure visibility by user group, department, or role.
   5. Provide a preview of the end-user Prompt Library experience from the admin console.

   ▼Business impact / use case
   In large enterprises, administrators are responsible for ensuring that AI features are adopted in a controlled and policy-aligned way. If the Prompt Library contains too many prompts, or prompts that do not match the organization’s use cases, users may become confused or may use prompts that do not fit internal guidelines.

   For example, an organization may want to display only prompts related to document summarization, policy review, and meeting preparation, while hiding prompts related to sales, marketing, legal, or other functions that are not relevant to the tenant’s rollout plan.

   This would also help organizations phase their Box AI adoption. Admins could start with a limited set of approved prompts, then gradually enable additional libraries as internal training and governance mature.

   ▼Expected outcome
   Admins can curate the Prompt Library experience for their tenant, improving usability, reducing confusion, and supporting safer Box AI adoption at scale.

   ---

   プロンプトライブラリの表示対象をテナント単位で管理者が制御できるようにしてほしい

   ▼Boxに解決してほしい課題
   Box AI Homeではプロンプトライブラリにアクセスでき、ユーザーはあらかじめ用意されたプロンプトを利用してAI活用を開始できます。一方で、エンタープライズ環境では、すべてのプロンプトライブラリがすべてのテナント、部門、業務プロセスに適しているとは限りません。

   管理者として、組織の方針や利用目的に合わせて、ユーザーに表示するプロンプトライブラリと表示しないプロンプトライブラリを選択できる必要があります。現状のままでは、業務に関係のないプロンプトや、社内ポリシーに沿わない可能性のあるプロンプトが一覧に表示され、ユーザーの混乱や誤った利用につながる懸念があります。

   ▼要望内容
   プロンプトライブラリについて、管理者がテナント単位で以下を設定できるようにしてほしいです。

   1. テナントで利用可能なプロンプトライブラリの一覧を管理者が確認できる。
   2. ユーザーに表示するプロンプトライブラリを選択できる。
   3. 組織で利用しない、または承認していないプロンプトライブラリを非表示にできる。
   4. 可能であれば、ユーザーグループ、部門、ロール単位で表示対象を制御できる。 5.管理コンソール上で、エンドユーザーにどのように表示されるかをプレビューできる。

   ▼業務上の効果・ユースケース
   大企業では、AI機能の展開において、管理者が社内ポリシーやガバナンスに沿った形で利用範囲を設計する必要があります。プロンプトライブラリに表示される項目が多すぎる場合や、自社の業務に合わないプロンプトが表示される場合、ユーザーが混乱したり、社内ルールに沿わない利用をしてしまう可能性があります。

   例えば、導入初期には「文書要約」「社内規程確認」「会議準備」に関するプロンプトのみを表示し、営業、マーケティング、法務など他部門向けのプロンプトは非表示にしたいケースがあります。

   また、Box AIの展開を段階的に進める際にも、管理者が承認済みのプロンプトライブラリのみを先に表示し、社内トレーニングや運用ルールが整った段階で追加のライブラリを有効化できると、より安全かつ計画的にAI活用を進められます。

   ▼期待される結果
   管理者がテナント単位でプロンプトライブラリの表示内容を管理できるようになり、ユーザーの利便性向上、混乱の抑制、Box AIの安全かつ統制された利用促進につながります。

   ▼What problem could Box solve for you?
   Box AI Home provides access to the Prompt Library, which helps users start with predefined prompts. However, in enterprise environments, not every prompt or prompt library is appropriate for every tenant, department, or business process.

   Administrators need the ability to control which prompt libraries are shown or hidden for their organization. Without this control, users may see prompts that are not relevant to their business, not aligned with internal policies, or not suitable for their industry-specific workflows.

   ▼Requested enhancement
   Please add tenant-level administrative controls for the Prompt Library, allowing admins to:

   1. View all… more
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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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7. AI-Powered Confirmation Before Adding Collaborators/Sending Links

   I’d like Box to add an AI-powered confirmation step when users invite collaborators to a file or folder or send shared links to other users. The AI would quickly scan the content, detect PII or sensitive information, understand the context, and check whether the invited collaborator seems appropriate (e.g., external domain, personal email, unrelated teammate). If something looks unusual, Box would display a confirmation prompt asking the user to verify the invitation. This would help prevent accidental oversharing and reduce security risks caused by human error, while still keeping the collaboration workflow smooth.

   16 votes

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   researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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8. Ability to specify who will be notified when a password is changed.

   As part of security operational reviews, administrators may occasionally check whether passwords have been changed multiple times within the same day, when necessary.
   Currently, I believe password change notifications are sent to users with administrative privileges, including group administrators.
   For operational reasons, we would like group administrators not to receive these notifications, so we would like to be able to optionally configure the recipients of password change notifications.

   セキュリティ面の運用見直しの一環で、管理者で同日内に何度もパスワード変更していないか等を必要な時にチェック行うことがあります。
   現状、グループ管理者含めた管理者権限のあるユーザー宛にパスワード変更通知が届くと思います。
   運用上の理由からグループ管理者がこれらの通知を受け取らないようにしたいため、任意でパスワード変更通知先を設定できるようにしたいです。

   13 votes

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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9. I would like Box Sign to have more flexible permission settings.

   When Box Sign is enabled for a user, he/she can send sign requests, check the contents of requests shared with them, and view their inbox.
   However, there are users for whom I do not want to allow sending sign requests, but I do want them to be able to check their inbox.

   For example, our executives who frequently approve or sign documents in Box Sign but do not need to send signature requests by themselves.
   I believe it is a potential security risk to give users the authority to send signature requests even though they do not need it.

   Currently, Box Sign does not have a function to control external Sign sending. It would be great if we could have more granular control, such as allowing users to view the Sign inbox but not send requests.

   After signing, users can download and review the signed document and signature log via the sign completion email.
   But searching through the email inbox for them is inconvenient, so I would like to be able to complete everything within Box. So want to allow users to check the past signed document in Box via inbox of Box sign.

   I understand that with Shield access policies it is possible to restrict Box Sign request sending both internally and externally. However, since Box Sign may also be used for internal approval processes, I think making it completely impossible to send is too much.

   When Box Sign is enabled for a user, he/she can send sign requests, check the contents of requests shared with them, and view their inbox.
   However, there are users for whom I do not want to allow sending sign requests, but I do want them to be able to check their inbox.

   For example, our executives who frequently approve or sign documents in Box Sign but do not need to send signature requests by themselves.
   I believe it is a potential security risk to give users the authority to send signature requests even though they do not need it.

   Currently,… more

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   1 comment  ·  Box Sign  ·  Delete…  ·  Admin →
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10. Regarding the time it takes for scheduled reports to be generated

    Content: The Box support site mentions that report generation can take up to 12 hours.
    　　　　Most reports are usually generated within a few minutes to a few tens of minutes, but scheduled reports often take about 12 hours to be output.
    　　　　Although it is within the expected range, waiting half a day for the output affects business operations, so we request a functional improvement to shorten the time it takes for reports to be generated.

    (日本語)
    件名：スケジュールされたレポートが出力されるまでの時間について
    内容：Boxサポートサイトにレポートの生成には最大で12時間かかる場合があると記載されております。
    　　ほどんどのレポートは数分から数十分程で出力されることが多いですが、スケジュールされたレポートの場合出力されるまでに12時間程かかることがとても多いです。
    　　範囲内ですが、出力までに半日かかるのは業務に影響がある為、レポート出力されるまでの時間帯を短縮されるよう機能改善要望をします。

    29 votes

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    not planned  ·  1 comment  ·  Admin Reports  ·  Delete…  ·  Admin →
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11. I want to save Copilot for Microsoft 365-generated content directly to Box

    Currently, when I use Copilot’s generative AI features, the only default save destination is OneDrive—Box isn’t even an option. For those of us who live and breathe Box it would be fantastic if we could save Copilot-generated content directly to Box and keep everything in one place.

    Right now, every time Copilot asks, “Save to OneDrive?” I feel like saying, “Nice try, Copilot, but my heart belongs to Box!” Please help us Box fans avoid this daily heartbreak and make Box a first-class citizen for Copilot saves. Thank you!

    〈Copilot for Microsoft 365で生成したコンテンツを直接Boxに保存したい〉
    現在、Copilotで生成AI機能を利用し作成したコンテンツの保存先は、OneDriveがデフォルトとなっており、Boxを選択することができません。
    Boxでコンテンツを一元管理するため、Copilotで生成したコンテンツの保存先にBoxを追加してほしいです。

    23 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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12. IP Address Restriction for Webapp and SELECTED API calls

    We want to enable IP address restrictions only for the web app and selected applications.
    Possible methods include submitting a list of client IDs exempt from restrictions during application, or providing a UI to specify an app list excluded from IP address restrictions.

    Currently, only the following two options are available.
    - Enable only for Webapp
    - Enable for Webapp and All API calls

    What we truly want is to apply IP address restrictions to the web app and BoxDrive. However, selecting “All APIs” renders nearly all other cloud-based integration apps unusable.
    For example, losing integrations that significantly boost productivity—like Salesforce, Zoom, or Box connectors for Zapier and n8n—is a major issue. While we could ask providers for their IP addresses and allowlist them all, maintaining a list of potentially changing IP addresses is impossible.
    Box itself recommends setting rules by domain in its firewall configuration support article, acknowledging IP addresses can change.

    The reason IP address restrictions via SSO cannot solve this is that they cannot prevent scenarios where employees authenticate internally, then take their device outside and access the company Box from an unspecified access point. Box's own IP address restrictions are powerful because they can prevent this, and it is essential to configure them to work alongside various integrations.

    We want to enable IP address restrictions only for the web app and selected applications.
    Possible methods include submitting a list of client IDs exempt from restrictions during application, or providing a UI to specify an app list excluded from IP address restrictions.

    Currently, only the following two options are available.
    - Enable only for Webapp
    - Enable for Webapp and All API calls

    What we truly want is to apply IP address restrictions to the web app and BoxDrive. However, selecting “All APIs” renders nearly all other cloud-based integration apps unusable.
    For example, losing integrations that significantly boost productivity—like… more

    21 votes

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    1 comment  ·  Security  ·  Delete…  ·  Admin →
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13. AI restriction in shield access policy

    Shield Access Policy Settings to include the possibility to restrict the use of AI on content. That would prevent using AI on files containing PII, or other files including sensitive content in particular when using Box AI in Box Hubs.

    18 votes

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    1 comment  ·  Shield  ·  Delete…  ·  Admin →
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14. Audit log for changes to Hub settings.

    I would like changes to the “Hubs Global Presets” or “Hub Settings” to be recorded in the security log.
    Even if we apply restrictions on collaboration and shared links, there is currently no way to trace what happened when those restrictions are somehow removed. From a security and compliance standpoint, not being able to review an audit trail of these operations poses a significant risk.

    （日本語）
    「Hubs全体のプリセット」もしくは「Hubsの設定」を変更した際、セキュリティログに記録してほしいです。
    コラボレーションや共有リンクに制限をかけていても、何らかの理由でその制限が外れてしまった場合、現状では経緯を追跡する手段がありません。セキュリティやコンプライアンスの観点から、これらの操作履歴を確認できないことは、非常に大きなリスクです。

    5 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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15. Request for a Report Listing Groups and Their Members

    The [Group] report has been released, and it is now more convenient since we can check the list of groups.

    However, it would be even more useful for inventory/cleanup purposes if we could see a list of the members belonging to each group.

    We are currently recording group member lists manually, so we are looking forward to the release of a feature that allows us to export both the list of groups and their members all at once in a report.

    [グループ] レポートがリリースされ、グループの一覧が確認できて便利になりました。
    ですが、実際に各グループに所属しているメンバーの一覧が確認できるともっと棚卸に活用しやすいです。
    レポートでグループ一覧及びその所属メンバーが一括で出力できる機能のリリースをお待ちしています。
    現在は手作業でグループのメンバー一覧を記録しているため、レポートでグループ一覧及びその所属メンバーが一括で出力できる機能のリリースをお待ちしています。

    8 votes

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16. Function to disable the display of the login authentication screen for Box for Microsoft Office co-editing features on a per-user basis.

    The following is a request regarding the seamless login feature.
    https://support.box.com/hc/ja/articles/44224534926355

    To avoid displaying the login authentication screen, we understand that enabling the co-editing feature for only certain users in the tenant settings will resolve the issue.
    However, if the number of users enabling or disabling the co-editing feature increases, managing user and group additions or removals through tenant settings each time becomes extremely cumbersome and impractical.
    Implementing this feature enables end users to handle issues immediately on their own, reducing the burden on administrators.

    下記シームレスログイン機能に関する要望です。
    https://support.box.com/hc/ja/articles/44224534926355

    ログイン認証画面を表示させないためには、テナント設定で一部のユーザーにのみ共同編集機能を有効にすれば回避できると認識しています。
    但し、共同編集機能を有効/無効にするユーザーが増えたりした場合に都度テナント設定からの制限ではユーザーやグループの出し入れ等の操作が非常に手間となり現実的ではありません。
    本機能を実装することでエンドユーザー自身で即時に対応できるようになり管理者の負担を減らすことができます。

    20 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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17. Enable Box AI API for Specific Users or Groups

    Currently, the Box AI API can only be enabled or disabled for "all users" at once. To allow custom applications to use Box AI, we have to enable the API for every user in our tenant.

    However, it is difficult to estimate how many additional API Units we need to purchase, since we cannot predict how much each user will use the Box AI API. We are also concerned about users utilizing the AI API without proper authorization or oversight.

    Just like Box AI for Notes and Box AI for Hubs, we would like to be able to enable or disable the Box AI API for specific users or groups. This would allow us to manage access more flexibly and securely. We would appreciate your consideration of this feature.

    〈特定のユーザーまたはグループに対してBox AI APIを有効にする〉
    現在、Box AI APIは「すべてのユーザー」に対して一括で有効／無効を設定する仕様になっています。そのため、カスタムアプリでBox AIを利用できるようにしたい場合、全ユーザーに対してAI APIを有効化する必要があります。

    しかし、どのユーザーがどれくらいBox AI APIを利用するか事前に把握できず、API Unitの追加購入がどれほど必要か判断できません。また、意図しないユーザーが勝手にBox AI APIを利用してしまうリスクもあります。

    Box AI for NotesやBox AI for Hubsのように、Box AI APIも特定のユーザーやグループ単位で有効化／無効化できるようにしていただきたいです。

    Currently, the Box AI API can only be enabled or disabled for "all users" at once. To allow custom applications to use Box AI, we have to enable the API for every user in our tenant.

    However, it is difficult to estimate how many additional API Units we need to purchase, since we cannot predict how much each user will use the Box AI API. We are also concerned about users utilizing the AI API without proper authorization or oversight.

    Just like Box AI for Notes and Box AI for Hubs, we would like to be able to enable or… more

    18 votes

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    researching  ·  1 comment  ·  Box AI  ·  Delete…  ·  Admin →
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18. Box Drive Cloud Files: Selecting the Cache Storage

    With the release of Box Drive Cloud Files, the specification for where the Box Drive cache is stored has been changed:
    Traditional Box Drive: C:\Users<USERNAME>\AppData\Local\Box\Box\cache
    Box Drive Cloud Files: Same folder as Box Drive
    In our company, we have changed the Box Drive mount location and are operating with a reduced capacity on that mounted drive. Due to the above specification change, upload errors caused by insufficient space are occurring.
    It is not realistically possible to re-image all corporate users’ PCs and change their storage capacities. A forced migration to Box Drive Cloud Files would therefore impact all users in our organization and could potentially lead to a decline in Box usage.
    We strongly request the addition of a feature in Box Drive Cloud Files that allows us to select the cache storage location on the C drive, as was possible with the previous specification.

    ---

    [Box Drive Cloud Files：キャッシュ保存先の選択]
    Box Drive Cloud Filesのリリースにより、Box Driveのキャッシュの保存先が仕様変更されました。
    ・従来のBox Drive：C:\Users<USERNAME>\AppData\Local\Box\Box\cache
    ・Box Drive Cloud Files：Box Driveと同じフォルダ内

    社内ではBox Driveのマウント先を変更しており、マウント先の容量を少なくして運用しています。
    上記の仕様変更の影響で、容量不足によるアップロードエラーが発生しています。
    社内のユーザーすべてのPCで再キッティングと容量変更をすることは現実的に不可能となり、
    Box Drive Cloud Filesへの強制移行は社内のすべてのユーザーに影響が出るため、Boxの利用率低下につながりかねません。

    従来の仕様と同じように、Box Drive Cloud Filesでもキャッシュの保存先をCドライブに選択できる機能の追加を強く要望します。

    With the release of Box Drive Cloud Files, the specification for where the Box Drive cache is stored has been changed:
    Traditional Box Drive: C:\Users<USERNAME>\AppData\Local\Box\Box\cache
    Box Drive Cloud Files: Same folder as Box Drive
    In our company, we have changed the Box Drive mount location and are operating with a reduced capacity on that mounted drive. Due to the above specification change, upload errors caused by insufficient space are occurring.
    It is not realistically possible to re-image all corporate users’ PCs and change their storage capacities. A forced migration to Box Drive Cloud Files would therefore impact all… more

    7 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Enhance Metadata Input Fields in Box Forms (Multi-line Support & Character Limit)

    [Background and Problem]
    A customer is looking to migrate their FAQ management system from Microsoft Lists to Box. Their plan is to store the FAQ answers as metadata. However, we have received feedback that this is impractical because the metadata input field in Box Forms is restricted to a single line, making it difficult to enter long answers.

    Below are our feature improvement requests.

    1. Multi-line Input Support
       We request the ability to either adjust the height of the text input field for metadata, or to select the same format as the "Long Text" field for metadata fields.

    2. Increased Character Limit (Optional)
       We also have a comment from the customer regarding the character limit for the metadata field in Forms:
       "While 400 characters for Japanese is sufficient for basic needs, it would be even better if it were expanded to around 1,000 characters to allow for more detailed information and broaden its use."

    ＝＝＝＝＝＝＝＝＝
    【背景と課題】
    現在、Microsoft ListsでFAQ管理を行っている顧客がBoxへの移行を検討しています。 この際、FAQの回答をメタデータに格納する計画ですが、Box Formsのメタデータ入力欄が単一行であるため、「これでは長文の回答が入力できず、実用的ではない」というフィードバックを受けました。

    以下、機能改善のリクエストです。

    1. 入力フィールドの複数行化
       メタデータ用のテキスト入力フィールドの高さを調整できる、または「ロングテキスト」フィールドと同じ形式をメタデータフィールドでも選択できるようにしてほしい。

    2. 入力文字数の拡張　※オプショナル
       Formsのメタデータフィールドに入力できる文字数に関しても、顧客からコメントをいただいております。
       「日本語で400文字あれば最低限の用途では問題ないが、より詳細な情報を記述できるよう、1000文字程度まで拡張されると活用の幅が広がり、さらに良い」

    [Background and Problem]
    A customer is looking to migrate their FAQ management system from Microsoft Lists to Box. Their plan is to store the FAQ answers as metadata. However, we have received feedback that this is impractical because the metadata input field in Box Forms is restricted to a single line, making it difficult to enter long answers.

    Below are our feature improvement requests.

    1. Multi-line Input Support
       We request the ability to either adjust the height of the text input field for metadata, or to select the same format as the "Long Text" field for metadata fields.

    2. Increased Character Limit… more

    21 votes

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    not planned  ·  1 comment  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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20. Can we get the ability to set which agent is the default agent per hub?

    It would be great if we could set which agent is the default for each hub. If left blank, then the default Box agent is selected. If we have an agent for each hub, our users may forget to switch the agent as they switch between hubs.

    21 votes

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    researching  ·  1 comment  ·  Box AI  ·  Delete…  ·  Admin →
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