Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

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  1. Fix file/folder size, counts, dates and storage

    I'd like to preface this by saying that this is a bug that needs to be fixed, not an idea. Even so, Box suggested we post this here to get others to chime in and say that this should be fixed.

    This is a problem that's been around for at least 1.5 years.

    Often, when an account's folders and files are transferred to someone else, the account from which the data was transferred still shows something greater than 0 bytes owned. This becomes a problem for deleting that user, because we can't be sure if the transfer worked, and we…

    79 votes

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  2. Box Drive should preview files in windows explorer or Finder

    There is a feature in Windows Explorer that allows you to enable a preview pane that previews the contents of files inside of the explorer window. This does not work on files that are in Box Drive even for files that have been opened before.

    79 votes

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    1 comment  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
    not planned  ·  Kyle Williams responded

    This is a feature we would love to get to, but unfortunately it is not on our short term roadmap. Please continue adding your feedback!

  3. Create a Box group/alias or ability to select a different name to replace the workflow owner’s name.

    I’ve created several Relay workflows across the business and the issue I found is that people are reaching out to me because my name is tied to a task that is assigned to them. Often times, I do not have any context to the workflow so it results in me having to reach out to the person who started/uploaded the document. We want to avoid approvers having to reach out to the workflow owner vs. the actual owner of the program. This process would not be sustainable if it were rolled out to a larger company.

    Currently Example: Hayley creates…

    75 votes

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    under consideration  ·  1 comment  ·  Workflow  ·  Flag idea as inappropriate…  ·  Admin →
  4. We want to update the sync on the Box Drive in real time.

    The data edited by myself on the Box Drive will be reflected, but I would like the synchronization to be updated in real time for data edited/saved by other users.

    74 votes

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    1 comment  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  5. Send a "here's how your items are shared" report to each user periodically

    One of the most common sources of security breaches is due to a user inadvertently sharing an item more broadly or for longer than they intended.

    A simple way to help limit those sorts of security breaches would be for Box to email every user a report periodically (configurable by the admin, but roughly monthly) that said "Here's how everything you own is shared with other people, and here's a link to the KB article that'll tell you how to fix it if it's not what you want", then showed a report of their folders, files, and shared links, with…

    74 votes

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    under consideration  ·  4 comments  ·  Security  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow admins to report on activity of external collaborators.

    We want to report on external collaborator usage of our specific content for a number of reasons:

    1) to be able to access if their external collaborators are no longer using our data and should be removed

    2) to help us understand how their internal users are working with people outside of the enterprise.

    Right now, the reporting is limited to showing when people have accepted folders, or users can go to access stats - neither of these options is sufficient.

    Ability to see activity of external Collaborators.
    a. Downloads, uploads, previews, edits, etc.
    b. We can see my managed…

    74 votes

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    8 comments  ·  Admin Console  ·  Flag idea as inappropriate…  ·  Admin →
    gathering feedback  ·  katiele responded

    We have received a lot of feedback around a better need to audit external user activity in the enterprise. We are currently speaking to customers to see what information they’d like available in a report and how we might automate removal of inactive collaborators. Please continue to provide use cases in the comments and stay tuned for updates.

  7. Open file from UI Elements without approval

    Ability to open a file from UI Elements Open With with Box Edit without being prompted to Approve/Deny to proceed.

    Currently, every time a file is opened from UI Elements, Box Edit displays the prompt and asks the user to Approve/Deny before the user can start locally opening and editing the file. This adds friction to user experience, and we want the option to not display this prompt and auto-approve the file open from UI Elements

    73 votes

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add "SSO Discovery Service Page" as a standard feature in Box login flow

    We have 5 ID Providers. Box proposed "SSO Discovery Service" to connect 5-IdPs and a Box tenant. But "Discovery Service" needs to build a public web site. We cannot build that site because of their security policy. Please prepare discovery page as a standard feature in Box login flow.

    71 votes

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    2 comments  ·  Admin Console  ·  Flag idea as inappropriate…  ·  Admin →
  9. Box Drive: Support ARM processors

    The new Microsoft Surface Pro X uses an ARM based processor and Box Drive doesn't support ARM processors. I'm sure use of the ARM processors will increase rapidly since it allows for much longer battery life and support cellular data connections.

    69 votes

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    beta  ·  24 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  10. Custom Columns (with sort) in Files List (Kind, Metadata, Access Stats, etc.)

    The webapp defaults to showing the user 3 columns - Name, Modified, and Size.

    This request is to allow the user to customize which columns are shown -- i.e., show me the Name, Size, and Metadata field X columns, but nothing else. Or show me the Name, Modified, and Access Stats (Previews) columns.

    Example columns to choose from:
    -Name
    -Size
    -Kind (File Type)
    -Access Stats (Preview, Download, etc.)
    -Metadata (specific template/field)
    -Created Date
    -Updated/Modified Date
    -Description
    etc.

    69 votes

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    not planned  ·  9 comments  ·  Metadata  ·  Flag idea as inappropriate…  ·  Admin →
  11. 67 votes

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    2 comments  ·  Partner Integrations  ·  Flag idea as inappropriate…  ·  Admin →
  12. 67 votes

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    under consideration  ·  18 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  13. Pause sync for users with slower connections

    Enable Pause syncing for times in slow internet connection.

    65 votes

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    20 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your suggestion. This is a feature that we’re considering for the future, but not planned in the near-term. One workaround is to limit the number of files that you’ve marked for offline access, as those are the ones that continue to synchronize new updates to your computer as they get made on Box.

  14. Force logout of Box Drive

    Allow at the enterprise level to force logout box drive after a certain amount of time.

    65 votes

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    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
    not planned  ·  Kyle Williams responded

    We don’t have plans to address this in the short term. We will continue to review this ask in future planning cycles to reconsider!

  15. A snapshot of contents within a Box drive folder

    Have you ever looked at a top-level Box folder and felt overwhelmed by the prospect of having to dig through and drill down to every sub-folder just to know what the contents are?

    Do you get discouraged at the thought of looking for a single file that could possibly exist way down the rabbit hole of Box folders and sub-folders?

    Would you rather have the ability to glance at a snapshot of an entire Box folder and all the sub-folders and files that exist within it?

    A simple yet effective solution is a "tree directory" view. This is a feature…

    64 votes

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    0 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  16. Relay lite: allow admin to change the workflow owner

    Box Relay creates a workflow (Folder creates a task that requests invoice processing and is used to manage outstanding tasks) that enables clerical employees to process invoices more efficiently. However, when the employee is transferred, the workflow that has been created is not transferred to the next person in charge. If a useful workflow can be managed as a company, not as an individual (Change the workflow owner for contact changes), it will be very useful for business efficiency.

    64 votes

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    3 comments  ·  Workflow  ·  Flag idea as inappropriate…  ·  Admin →
  17. Force Box Drive to sync status with Box every time file is touched .

    for example: User A locks a file, User B opens the file in drive (the lock status still hasn’t sync’d down user’s machine yet)
    User B edits the file and tries to save but Drive will show that it wasn’t able to save back the change to box and creates a problematic file.
    User B closes the file, and then reopens the file. The change User B made still shows up.
    Onedrive checks for the latest status every time it opens a file or when you try to save a file it will sync status with what is in the…

    64 votes

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    under consideration  ·  2 comments  ·  Box Drive  ·  Flag idea as inappropriate…  ·  Admin →
  18. Save the actual name of past collaborators on box rather than have them named prior collaborator

    Would like to have the ability to keep the name of a past collaborator on a Box file instead of it being named past collaborator

    63 votes

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    not planned  ·  9 comments  ·  Admin Console  ·  Flag idea as inappropriate…  ·  Admin →
  19. 3D/CAD File preview zoom function

    <improvement>
    Improve zoom/enlargement in 3D file preview function

    With the current 3D file preview function of Box, the display of the 3D model is small, and there is a limit to the distance that can be brought close to the 3D model even when zooming, so I would like to improve.

    <Use case>
    - BIM/CIM-based 3D CAD data can be easily displayed on a browser, which can be expected to improve communication with relevant parties and productivity.
    - The viewer of a CAD maker has high performance and high affinity with CAD data, but it has a large burden such…

    62 votes

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    not planned  ·  0 comments  ·  Preview  ·  Flag idea as inappropriate…  ·  Admin →
  20. Metadata table(row: files, column: metadata keys)

    We are looking for a table type of view of files(row) and metadata keys(column), that allows us to be able to configure their own views of data in Box.

    It allows us to...
    - configure the view with applying metadata templates(can select the keys to show)
    - filter and sort the view
    - update metadata directly from this view
    - export the view of data to a csv file

    This sort of solution helps users to reduce the time spent for searching the content and updating the metadata values(and it would be competitive with SharePoint library view).

    61 votes

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    4 comments  ·  Metadata  ·  Flag idea as inappropriate…  ·  Admin →

    A box-native metadata table is not currently on the roadmap, but we have launched our metadata query toolkit alongside a content-explorer element that can emulate the same experience.

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