Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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9683 results found
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Change Unique Identifier to Something other than Email Address
This is the grouping for the common request for Box to use a unique identifier other than email address for managed users.
Key pain point with the fact that Box uses email address as the unique identifier: Email addresses change often in large companies, thus requiring these companies to use custom API scripting to keep emails in Box updated based on changes in AD.
This unique identifier (whether a mapped value from the customer's user store, aka AD, or the Box unique user ID) should also be the identifier used when users authenticate to Box using SSO (via SAML).
20 votesThis feature request isn’t currently planned on the roadmap, but we are considering the notion of user attributes that can be placed on a user and then used for better context while sharing / collaborating and searching in the Admin Console.
Please provide more use cases in the comments to help us understand the problem better.
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Notes Desktop App - Provide .MSI / .DMG / .PKG Installers
REQUEST: Provide admin installers (specifically .pkg, .dmg, and .msi) so that large enterprises can take advantage of the Box Notes desktop app.
20 votes -
Add Ability to Duplicate an Existing Box Form
Please add a feature that allows users to duplicate an existing Box Form, including all fields, structure, metadata mappings, and settings. Users should be able to clone a form, rename it, and make edits without rebuilding from scratch.
Why This Matters
Saves significant time when creating similar forms across departments, programs, or agencies.
Reduces errors by ensuring consistent fields, metadata, and logic across related forms.
Enables scalable templates, especially for public sector workflows like procurement, HR, inspections, grants, benefits, and compliance.
Accelerates PS SE and customer builds, allowing faster demos, labs, and solution rollouts.
Supports versioning needs, since agencies routinely…
19 votes -
I want to open Box Notes in view-only mode
Currently, in Box Notes, it is possible to switch to view-only mode by changing "/notes/" in the URL to "/file/", but this method is not intuitive for users.
Because it is not easy to open notes in view-only mode, users often accidentally edit the notes. We would like to prevent this from happening.
We would like an option to select view-only mode when opening Box Notes from the beginning. It would also be more convenient if it were possible to bookmark Box Notes in view-only mode.
〈Box Notesの閲覧モードで開きたい〉
現在Box NotesではURLの/notes/を/file/に変換することで、閲覧モードにすることが可能ですが、ユーザーにとっては分かりにくいです。
簡単に閲覧モードで開けないことによって、ユーザーが誤って編集してしまうことが多く、これを防ぎたいと考えています。Box Notesを開くときに、最初から閲覧モードで開くために選択メニューを追加してほしいです。
また、閲覧モードにした状態のBox Notesをブックマークできるようになるとより便利です。19 votes -
Bulk grant and remove permissions to Box Hub.
When BoxHubs is managed by an administrator, it is necessary to be able to grant or revoke access permissions to BoxHubs in bulk in order to manage users who can access BoxHubs.
The current functionality requires granting access permissions to a large number of BoxHubs, which would be too time-consuming to do manually.
For example, a tenant using BoxHubs manages around 80 to 100 BoxHubs,
It would take too much time and effort to do all of this manually, one by one.[日本語訳]
BoxHubsを管理者にて管理している場合に、BoxHubsへアクセスできるユーザー管理を行う目的で、
BoxHubsへのアクセス権限を一括で付与または権限の削除を行えるようにしたい。
現在の機能では多数のBoxHubsに対しアクセス権限の付与が必要になり、手作業で行うには工数がかかりすぎてしまう。
一例として、BoxHubsを活用しているテナントでは80～100程のBoxHubsを活用し管理を行っているため、
これらをすべて手動で一つ一つ手作業で行うには工数がかかりすぎる。19 votes -
Do not send notifications to group members when inviting a group to Hubs, as is the case when inviting a group to a folder.
Currently, when you invite a group to Box Hubs, all group members receive a notification.
However, if there are many group members, if all group members receive the email, it may violate some rules of Exchange Online.
Therefore, I would like to see an improvement so that notifications are not sent to group members when inviting a group to Hubs, as is the case when inviting a group to a folder.
ーーーーーー
＜フォルダへのグループ招待時のようにHubsへのグループ招待時もグループメンバーへの通知を送信しない＞
現在Box Hubsでグループを招待すると、グループメンバー全員に通知が届きます。
しかし、グループメンバーが多い場合、グループメンバー全員がメールを受信すると、受信するExchange Onlineの何らかのルールに抵触する可能性があります。
そのため、フォルダへのグループ招待時のように、Hubsへのグループ招待時もグループメンバーへの通知が送信されないように改善してほしいです。19 votes -
Color annotations available when Offline on Mobile
For use of Box document management functionality on mobile and tablet, we would like Box mobile to provide offline functionality, IE when the device goes offline, we would like a user to have the following capability
- be able to view the document offline INCLUDING all the annotations that existed on it.
- be able to create more annotations on the document WHILE offline
- those annotations merged back to the online version when the device comes back online.Use Case: For field engineers that work in shifts in areas with limited and patchy internet access, they need to access…
19 votes -
Editing Box Hubs: Adding a description to a file or folder
I'd like to be able to add a short description to each file and folder I add to the Hub.
For example, a description is added just below the file or folder icon, or a speech bubble appears when you hover the cursor over the file or folder icon.19 votesThis suggestion is under consideration by the Product Team for future development, however, it is not on our roadmap. Please share additional feedback and use cases to help us understand the importance of this release.
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Customizing Sender in Ready Sign Link
When Box Sign is initiated via Ready Sign Link, the Template Creator currently becomes the Sender of the sign request.
However, depending on the document or process, we may want the user who initiates the Ready Sign Link to be the Sender. To address this, it would be helpful if the Sender could be customizable when generating the Ready Sign Link (e.g., choose either the Template Creator or the Ready Sign Link Initiator as the Sender).
As a workaround, we are currently using a Service Account user to create the template, so the Sender appears as something like "ACME Sign…
19 votes -
To terminate a document management system and manage documents only with Box.
Currently, version control is possible only on a single file basis.
For document management, version control is necessary to manage mulitple files as a single content.
(in Japanese)
【文書管理システムを廃止してBoxのみで文書管理する】現在バージョン管理はファイルごとでしかできません。
複数のファイルを一つのコンテンツとして管理できるバージョン管理が必要です。19 votes -
Add Box AI support for MP4 and other video file formats
Add Box AI support for MP4 and other video file formats.
Speech-to-text can be used to "read" the audio of the video. Box AI can then answer questions bsaed on that text.
19 votes -
Doc visibility - Select which recipients receive which documents
When sending a Box Sign request that includes more than one document there should be an option to decide which recipients can see / receive each document. So for example you could send two documents in the same request where there are signatories who have to sign both docs, but also those who would only sign one and therefore only see or receive the one they need to sign.
19 votes -
I would like to see functionality added to the terminate_sessions API to delete cache information.
When an administrator deletes BoxDrive session information, the cache remains.
Even if an administrator deletes BoxDrive session information using the terminatesessions API, the cache will remain on the user side because this API is different from normal logoff.
In this situation, even if the user loses the authority to handle the data, the data remains at hand, which may cause a security incident by a malicious user.
Therefore, we would like to add a function to delete cache information when the terminatesessions API is executed.
In the above difficult case (because deleting the client's cache seems difficult due…19 votes -
Increase Upload File Size Limit
Currently, the Upload File Size Limit for Enterprise Plus is 150 GB. The ask is to increase this upload limit, ideally up to 1 TB.
19 votes -
Ability to customize Box Shield Malware scan messages
Ability to customize the email alerts that are sent for Box Shield Malware scan when detected. Would like the ability to customize the email alerts that are sent to end users when malware is detected on content uploaded.
Use Case: Customized messaging allows the customer to provide instructions or further details on what users need to do next when they receive the alert. Customer wants to notify end users on the internal process to ensure that the proper steps are taken.
19 votes -
Need guest authentication by own AzureAD for external collaborators
We can require 2-FA for external users, but it’s not enough security level to some customers. So, please add the ability to require guest authentication by own AzureAD for external collaborators.
19 votes -
Box Shield threat detection email alerts to include complete details
Include complete incident information with the thread detection email alerts. This will make it easy to share the information with others who do not have access to Box Shield admin portal, and will also eliminate an extra step of logging into admin portal for those receiving and triaging the alerts.
Use case: infosec team receives a Box Shield malicious content alert, identifies it as needing action, and passes it to the endpoint management team for mitigation.19 votes -
Allow Box Relay functionality when access policies are applied in Box shield
There is an issue where Box Relay functionality is restricted when applying access policies in Box shield.
This is not the behavior that Box users expect and is very inconvenient, so please improve it.[Cases in which restrictions occur]
・Access Policy > Security Controls > Downloading and Printing Restrictions > Insert settings for internal use.
※[For Box web apps]・[For Mobile]・[For Box desktops] Enter one of these settings.
・Errors occur when Box Relay is run from an environment that differs from the access policy behavior.。Example）
・Set only mobile access policy for internal use.
・Triggering the Box Relay：upload、Result：Set up a…19 votes -
Ability to Pin Box note to the top of a box folder
I would like to be able to pin a box note to the top of the folder list within a box folder. (I set up folders for project teams and I generate a box note for the document and information management guidelines for the team. It would be good if it was at the top of the list (or pinned to the side).
19 votes -
API for "CRUD" for Box Relay and Box Relay Lite
We have created over a hundred of Relay workflows and have currently faced a difficulty in adjusting all rules when our orgnization is changed. We would like to have a set of APIs for Relay for creation, reference, update and delete operations (so called CRUD).
Also we would like to have an way to update folder ID(s) on existing workflows. It would help so much especially when annual org change happens.
19 votes
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