5812 results found

1. Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE

   Search function in file explorer window does not function in BOX DRIVE--FIX THIS PLEASE?
   It's soooo bad that my boss will not use drive, reverted to and will only use sync do to the lack of search capability in windows explorer. He threatens frequently to move us to a different platform because of it. It is absolutely unacceptable to not have the file explorer search function with BOX DRIVE work identically to the way it workson BOX Sync

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Enable sync of files with lnk extension through Box Drive

   Box Drive will not sync files with a .lnk extension. We would like to be able to sync these as they are valuable in certain circumstances and are not hidden/system files.

   36 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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   not planned  ·  Adminrmashintchian (Product Manager, Box) responded

   Thank you for your suggestion. This feature is not planned at this time, however.

3. Allow users to invite collaborators from Box Drive

   Allow users to invite collaborators from Box Drive, rather than only being able to do this from the website.

   5 votes

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   0 comments  ·  Desktop  ·  Delete…  ·  Admin →
   existing feature  ·  Adminrmashintchian (Product Manager, Box) responded

   Users have the ability today in Box Drive to ‘Manage Collaborators’ via the right click menu of a file. When selected, this will cross-launch to the manage collaborator page on the Box.com web application.

4. Disable background sync of Box Drive (for throttled or metered connections)

   See below for link and post in the Box Community.

   This feature would allow background syncing to be turned off for Box Drive. Because MFO and caching are stored in a "container" that is only available while Box Drive is running - there is no way to access MFO files while connected to a bandwidth limited internet connection. You either are forced to background sync or not have access to your MFO files.

   https://community.box.com/t5/Desktop-and-Mobile-Forum/Disable-Box-Drive-background-syncing-for-low-bandwidth/m-p/73642#M4005

   Disable Box Drive background syncing for low bandwidth connections
   I've (mostly) adapted to using Box Drive instead of Box Sync.

   But a key feature that was lost is the ability to NOT SYNC folders that are marked for offline use.

   Because of the way the offline/cache is stored, the Box Drive MUST be running in order to access those folders.

   If you are working in a throttled/limited bandwidth environment, this can be problematic.

   For example - on inflight Wifi - if you have a synced folder that you are making many (even small) modifications to, Drive will blithely try to update all of those files - hogging bandwidth. Then GoGo decides you are using too much bandwidth and throttles you - even on other apps. Or I am using my phone's hotspot and a coworker drops a HUGE InDesign file into an offline sync folder - chewing through my data plan.

   Unless there is some secret that I haven't discovered, I'm in a catch 22. I can shut down Drive - but then I lose access to my offline files. If I leave it running, it hogs the bandwidth. (With Sync, I could kill the sync app and all my local files were fully accessible and editable. Get to the hotel and re-enable Sync and away it goes, matching everything up. Dropbox was even better - I could run a macro based on WIFI SSID name and issue a command line to enable or disable sync.)

   Best I've managed to do so far is use an app like "Little Snitch" to choke a particular apps access to the TCP/IP stack and fool drive into thinking I wasn't connected to the internet.

   Anyone else have a better solution?

   See below for link and post in the Box Community.

   This feature would allow background syncing to be turned off for Box Drive. Because MFO and caching are stored in a "container" that is only available while Box Drive is running - there is no way to access MFO files while connected to a bandwidth limited internet connection. You either are forced to background sync or not have access to your MFO files.

   https://community.box.com/t5/Desktop-and-Mobile-Forum/Disable-Box-Drive-background-syncing-for-low-bandwidth/m-p/73642#M4005

   Disable Box Drive background syncing for low bandwidth connections
   I've (mostly) adapted to using Box Drive instead of Box… more

   22 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Request to have webapp type filters when searching Box Drive on the desktop.

   We would like to transition to Box Drive and having search filters in the Box Drive search bar would be helpful in finding files and as a stopgap for OS search.

   11 votes

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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6. Allow Adobe Bridge to Show BOX Drive Folders/Files (Worked in Previous BOX Version)

   With the update to BOX Drive Version 2.24.208, Adobe Bridge no longer shows BOX folders and Files when opening files in the application. In pervious BOX Drive version, Adobe Bridge showed folders/files, just like any other files – either local or in other cloud applications. HUGE inconvenience to workflow. Please reinstate this functionality.

   5 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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7. Folder Setting Limitations - Box Drive

   We have folders for each office where they store their active and archived (old) jobs. These folders can can contain many hundreds of job folders (sub folders to the parent folder) representing hundreds of GB and even over TB in some cases of data. It is way too easy for users to simply check ‘mark for offline’ in Box drive or attempt to sync the folder in Box Sync.

   When that happens we have custody of data issue for a ton of files. Further it allows people to easily steal data in bulk. Just in the past week we have had two users “accidentally” mark for offline over 150 GB and often times it just fills their local drive and everything stops working. Having people be ‘viewers’ of these folders is not an option as they are working on the jobs. This happens a lot in our organization, so I’m sure other customers experience this as well.

   Box should have a Folder Setting that has some control of this. Maybe something like:
   Download via webapp (Allow - yes/no; apply to subfolders- yes/no)
   Box Drive MFO (Allow - yes/no; apply to subfolders- yes/no)
   Box Sync - Allow Sync (Allow - yes/no; apply to subfolders- yes/no)

   We have folders for each office where they store their active and archived (old) jobs. These folders can can contain many hundreds of job folders (sub folders to the parent folder) representing hundreds of GB and even over TB in some cases of data. It is way too easy for users to simply check ‘mark for offline’ in Box drive or attempt to sync the folder in Box Sync.

   When that happens we have custody of data issue for a ton of files. Further it allows people to easily steal data in bulk. Just in the past week we have… more

   3 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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8. View Owner/Creator of Files in Box Drive

   We would like the ability to display accurate information about the Owner/creator of files within Box Drive for Windows. The Owner column in Windows was used prior to our migration to Box to show who originally created the file for a folder all in a single glance. Although Box.com shows the upload history of individual files, it's a manual process of viewing each file-- a pain point-- compared to the table view of File Explorer with the Owner column displaying. Currently, within Box Drive/File Explorer, the Owner column is empty. This would be useful for the users to know who to contact regarding the files.

   (Side note: Our migration to Box from file shares has modified the Owner of files to be 'Box Admin', altering the accuracy of what the users want to see -- the original creator of the file. The last Uploader in Box.com is the closest thing to what the users want to see but it is not exactly the same. )

   We would like the ability to display accurate information about the Owner/creator of files within Box Drive for Windows. The Owner column in Windows was used prior to our migration to Box to show who originally created the file for a folder all in a single glance. Although Box.com shows the upload history of individual files, it's a manual process of viewing each file-- a pain point-- compared to the table view of File Explorer with the Owner column displaying. Currently, within Box Drive/File Explorer, the Owner column is empty. This would be useful for the users… more

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. Select folders from hard drive to sync with box

   It would be very convenient to have an application that would allow a person to go in from their Windows Explorer to flag folders that already exist on the hard drive that would be synced and updated on Box. I would strongly prefer this to having to sync things the other way around, as I consider my hard drive to be my "home base". For instance, I would like to just right-click on my work folder located on my hard drive, and then select an option that would flag it to be synced with my box account so that any new files or changes would be saved to both my hard drive (in that original location), as well as to my Box account.

   It would be very convenient to have an application that would allow a person to go in from their Windows Explorer to flag folders that already exist on the hard drive that would be synced and updated on Box. I would strongly prefer this to having to sync things the other way around, as I consider my hard drive to be my "home base". For instance, I would like to just right-click on my work folder located on my hard drive, and then select an option that would flag it to be synced with my box account so… more

   3 votes

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   0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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10. Convert Box Drive File to Box Link when Emailing Copy of File

    We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.

    This is a common feature in most established DMS products, where the user is asked if they want to upload the actual file or instead, a link to the file so that when the recipient opens the attachment, they are directed to the file on the server, not the copy of the document in the email.

    We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.

    This is a common feature in most established DMS products, where the user is asked if they want to upload… more

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Box Drive with Azure Roaming Profiles

    We need Box Drive to work with Azure Roaming Profiles

    2 votes

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    0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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12. Specify box drive location and cache location

    Enable the option for users to specify Box Drive location.
    Changing it in the registry is way too advanced for most users and easily fixable with a build-in feature.
    Enable the ability to specify Cache location is also a must-have.
    Files flooding my C: drive is annoying to say the least, espacially when working with big files.

    6 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Allow integrations to be run from Box Drive

    It would be great to be able to run integrations from Box Drive e.g send to DocuSign

    6 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Granular Permissions for allowing Box Drive and MFO

    Granular Permissions for allowing users to access Box Drive and allow them to mark content for offline use.

    Similar to the way sync functioned, it would be good to have per-user permissions for Box Drive and MFO.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. Box drive sync problem items path

    Please add paths to problem items. In the Problem items box, which shows which folders could not be updated, folders are listed without the paths. So, when multiple folders are named the same thing in different trees, it is impossible to locate which folders are having the problem. I am using the most recent version of Box Drive on Mac.

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Enforce Box Drive naming limitations in WebApp

    It would be great to be able to enforce Box Drive file naming conventions in the webapp. This would prevent users from naming files with unsupported characters or . at the end of the file name. This would limit the number of Box Drive errors.

    2 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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17. Force Box Drive to sync status with Box every time file is touched .

    for example: User A locks a file, User B opens the file in drive (the lock status still hasn’t sync’d down user’s machine yet)
    User B edits the file and tries to save but Drive will show that it wasn’t able to save back the change to box and creates a problematic file.
    User B closes the file, and then reopens the file. The change User B made still shows up.
    Onedrive checks for the latest status every time it opens a file or when you try to save a file it will sync status with what is in the cloud.

    for example: User A locks a file, User B opens the file in drive (the lock status still hasn’t sync’d down user’s machine yet)
    User B edits the file and tries to save but Drive will show that it wasn’t able to save back the change to box and creates a problematic file.
    User B closes the file, and then reopens the file. The change User B made still shows up.
    Onedrive checks for the latest status every time it opens a file or when you try to save a file it will sync status with what is in… more

    75 votes

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    not planned  ·  3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. [Box Drive] Expiration date for Shared Links cannot be modified in Box Drive dialog despite being available on Box Web

    [Summary]
    When creating a Shared Link via Box Drive, the expiration date cannot be modified due to a permission message, even though the same file allows expiration date modification when accessed through the Box Web interface.

    [Current Behavior / Issue]
    In recent versions of Box Drive, selecting "Copy Shared Link" opens a dialog window.
    However, under Link Settings, the following message is displayed:
    "Some settings for this item may not be available due to permission reasons."
    Because of this, users are unable to set or change the "Link Expiration Date" directly within Box Drive.

    When accessing and configuring the exact same file via the Box Web interface (browser), the link expiration date CAN be modified without any issues.

    [Proposed Solution / Expected Behavior]
    Align the behavior of Box Drive with Box Web. If a user has the appropriate permissions to modify the link expiration date on the Web interface, they should be able to do so directly within the Box Drive dialog as well.

    [Business Impact]
    This inconsistency forces users to leave Box Drive and open a web browser every time they need to set or adjust a link expiration date, significantly interrupting their workflow and reducing efficiency.

    Thank you for reviewing this issue!

    [Summary]
    When creating a Shared Link via Box Drive, the expiration date cannot be modified due to a permission message, even though the same file allows expiration date modification when accessed through the Box Web interface.

    [Current Behavior / Issue]
    In recent versions of Box Drive, selecting "Copy Shared Link" opens a dialog window.
    However, under Link Settings, the following message is displayed:
    "Some settings for this item may not be available due to permission reasons."
    Because of this, users are unable to set or change the "Link Expiration Date" directly within Box Drive.

    When accessing and… more

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Restore Box Drive behavior on MacOS when it mounted as an external hard drive with on-demand file streaming

    Product: Box Drive Version 2.24.193 installed 2021-10-12 on MacOS 11.6

    Newest release 2021-10-12 has removed the "external hard drive behavior" and on-demand file streaming feature (as illustrated in first 2 minutes of https://youtu.be/t7tPs1naUtY), which was THE reason I use Box. Now it behaves like OneDrive: (1) viewing Box file requires full download, (2) downloaded file remains on computer until manual removal, (3) dragging and dropping into Box folder literally moves file rather than copying file. These behaviors make life miserable and are the reasons I do not use OneDrive. Now Box has removed the sole reason I want to use Box.

    Box Product Support could not address my concern and told me to report it to Box Pulse.

    When Box Drive mounted like an external hard drive, any Box file (actively edited/viewed or idle) would not ever take up local hard drive space (unlike new version 2.24.193, which forces the file to be downloaded onto local hard drive before it can be edited/viewed, then remains on the local hard drive even after quitting Box app - the local copy must remain until it is manually removed by choosing "Remove Download"); permissions of original file would be fully preserved when original file was copied onto Box drive (unlike new version 2.24.193, which forces all files to be executable by the user); original file would NOT be removed from its original local when drag-and-dropped onto Box folder (unlike new version 2.24.193 which removes the original file from its original location) - this is exactly like OneDrive and a main reason I cannot work with OneDrive.

    Product: Box Drive Version 2.24.193 installed 2021-10-12 on MacOS 11.6

    Newest release 2021-10-12 has removed the "external hard drive behavior" and on-demand file streaming feature (as illustrated in first 2 minutes of https://youtu.be/t7tPs1naUtY), which was THE reason I use Box. Now it behaves like OneDrive: (1) viewing Box file requires full download, (2) downloaded file remains on computer until manual removal, (3) dragging and dropping into Box folder literally moves file rather than copying file. These behaviors make life miserable and are the reasons I do not use OneDrive. Now Box has removed the… more

    9 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Show Metadata in Box Drive

    Metadata is currently not visible in Box Drive. Is there a way to show/apply/change metadata without going to the web interface?

    1 vote

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    0 comments  ·  Box Drive  ·  Edit…  ·  Delete…  ·  Admin →
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