5568 results found

1. Enable Box Drive per individual User in Admin Console User Permissions

   Admins can individually enable Box Sync per user under Users Permissions. I want to be able to individually enable Box Drive per user.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Folder Setting Limitations - Box Drive

   We have folders for each office where they store their active and archived (old) jobs. These folders can can contain many hundreds of job folders (sub folders to the parent folder) representing hundreds of GB and even over TB in some cases of data. It is way too easy for users to simply check ‘mark for offline’ in Box drive or attempt to sync the folder in Box Sync.

   When that happens we have custody of data issue for a ton of files. Further it allows people to easily steal data in bulk. Just in the past week we have had two users “accidentally” mark for offline over 150 GB and often times it just fills their local drive and everything stops working. Having people be ‘viewers’ of these folders is not an option as they are working on the jobs. This happens a lot in our organization, so I’m sure other customers experience this as well.

   Box should have a Folder Setting that has some control of this. Maybe something like:
   Download via webapp (Allow - yes/no; apply to subfolders- yes/no)
   Box Drive MFO (Allow - yes/no; apply to subfolders- yes/no)
   Box Sync - Allow Sync (Allow - yes/no; apply to subfolders- yes/no)

   We have folders for each office where they store their active and archived (old) jobs. These folders can can contain many hundreds of job folders (sub folders to the parent folder) representing hundreds of GB and even over TB in some cases of data. It is way too easy for users to simply check ‘mark for offline’ in Box drive or attempt to sync the folder in Box Sync.

   When that happens we have custody of data issue for a ton of files. Further it allows people to easily steal data in bulk. Just in the past week we have… more

   3 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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3. Box Drive with Azure Roaming Profiles

   We need Box Drive to work with Azure Roaming Profiles

   2 votes

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   0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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4. Request for Improvement of BOX Drive Proxy Server Authentication Response Function

   BOX Drive is not working properly in our environment.
   We recognize that BOX Drive is designed to read Pac files, but the communication is succeeding up to the proxy server according to the Pac file.
   However, it seems that it is not able to respond to the authentication response of the proxy server.

   As a result, when we open files in our Office products (Excel and Word) that cannot be opened in a web browser, we have to download the file once from
   BOX.
   This method is not productive for us.

   As a solution, we would like to be able to use BOX Drive to open files directly from Office products (Office desktop applications).
   Please consider improving the support for proxy authentication responses.

   Please note that SSL decoding is not performed for communications to BOX.

   Thank you very much for your time.

   (Japanese)
   BOX Driveのプロキシサーバー認証応答機能改善のお願い

   弊社環境において、BOX Driveが正常に動作しておりません。
   BOX DriveはPacファイルを読み込む仕様と認識していますが、Pacファイルに従ってプロキシサーバーまでは通信が成功しています。
   しかし、プロキシサーバーの認証応答に対応できていないようです。

   これにより、弊社ではWebブラウザ上で開けないファイルをOffice製品（ExcelやWord）で開く際、
   BOXからファイルを一旦ダウンロードする必要があります。
   この方法では生産性が低下してしまいます。

   解決策として、BOX Driveを活用し、Office製品（Officeのデスクトップアプリ）から直接ファイルを開けることが望ましく、
   プロキシ認証応答への対応機能の改善をぜひご検討いただきたく存じます。

   なお、BOX宛の通信に関してはSSLのデコードは行っておりません。

   お忙しいところ恐縮ですが、何卒よろしくお願い申し上げます。

   BOX Drive is not working properly in our environment.
   We recognize that BOX Drive is designed to read Pac files, but the communication is succeeding up to the proxy server according to the Pac file.
   However, it seems that it is not able to respond to the authentication response of the proxy server.

   As a result, when we open files in our Office products (Excel and Word) that cannot be opened in a web browser, we have to download the file once from
   BOX.
   This method is not productive for us.

   As a solution, we would like to be… more

   113 votes

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   researching  ·  3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Allow Adobe Bridge to Show BOX Drive Folders/Files (Worked in Previous BOX Version)

   With the update to BOX Drive Version 2.24.208, Adobe Bridge no longer shows BOX folders and Files when opening files in the application. In pervious BOX Drive version, Adobe Bridge showed folders/files, just like any other files – either local or in other cloud applications. HUGE inconvenience to workflow. Please reinstate this functionality.

   5 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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6. Disable background sync of Box Drive (for throttled or metered connections)

   See below for link and post in the Box Community.

   This feature would allow background syncing to be turned off for Box Drive. Because MFO and caching are stored in a "container" that is only available while Box Drive is running - there is no way to access MFO files while connected to a bandwidth limited internet connection. You either are forced to background sync or not have access to your MFO files.

   https://community.box.com/t5/Desktop-and-Mobile-Forum/Disable-Box-Drive-background-syncing-for-low-bandwidth/m-p/73642#M4005

   Disable Box Drive background syncing for low bandwidth connections
   I've (mostly) adapted to using Box Drive instead of Box Sync.

   But a key feature that was lost is the ability to NOT SYNC folders that are marked for offline use.

   Because of the way the offline/cache is stored, the Box Drive MUST be running in order to access those folders.

   If you are working in a throttled/limited bandwidth environment, this can be problematic.

   For example - on inflight Wifi - if you have a synced folder that you are making many (even small) modifications to, Drive will blithely try to update all of those files - hogging bandwidth. Then GoGo decides you are using too much bandwidth and throttles you - even on other apps. Or I am using my phone's hotspot and a coworker drops a HUGE InDesign file into an offline sync folder - chewing through my data plan.

   Unless there is some secret that I haven't discovered, I'm in a catch 22. I can shut down Drive - but then I lose access to my offline files. If I leave it running, it hogs the bandwidth. (With Sync, I could kill the sync app and all my local files were fully accessible and editable. Get to the hotel and re-enable Sync and away it goes, matching everything up. Dropbox was even better - I could run a macro based on WIFI SSID name and issue a command line to enable or disable sync.)

   Best I've managed to do so far is use an app like "Little Snitch" to choke a particular apps access to the TCP/IP stack and fool drive into thinking I wasn't connected to the internet.

   Anyone else have a better solution?

   See below for link and post in the Box Community.

   This feature would allow background syncing to be turned off for Box Drive. Because MFO and caching are stored in a "container" that is only available while Box Drive is running - there is no way to access MFO files while connected to a bandwidth limited internet connection. You either are forced to background sync or not have access to your MFO files.

   https://community.box.com/t5/Desktop-and-Mobile-Forum/Disable-Box-Drive-background-syncing-for-low-bandwidth/m-p/73642#M4005

   Disable Box Drive background syncing for low bandwidth connections
   I've (mostly) adapted to using Box Drive instead of Box… more

   22 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. View Owner/Creator of Files in Box Drive

   We would like the ability to display accurate information about the Owner/creator of files within Box Drive for Windows. The Owner column in Windows was used prior to our migration to Box to show who originally created the file for a folder all in a single glance. Although Box.com shows the upload history of individual files, it's a manual process of viewing each file-- a pain point-- compared to the table view of File Explorer with the Owner column displaying. Currently, within Box Drive/File Explorer, the Owner column is empty. This would be useful for the users to know who to contact regarding the files.

   (Side note: Our migration to Box from file shares has modified the Owner of files to be 'Box Admin', altering the accuracy of what the users want to see -- the original creator of the file. The last Uploader in Box.com is the closest thing to what the users want to see but it is not exactly the same. )

   We would like the ability to display accurate information about the Owner/creator of files within Box Drive for Windows. The Owner column in Windows was used prior to our migration to Box to show who originally created the file for a folder all in a single glance. Although Box.com shows the upload history of individual files, it's a manual process of viewing each file-- a pain point-- compared to the table view of File Explorer with the Owner column displaying. Currently, within Box Drive/File Explorer, the Owner column is empty. This would be useful for the users… more

   2 votes

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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8. Select folders from hard drive to sync with box

   It would be very convenient to have an application that would allow a person to go in from their Windows Explorer to flag folders that already exist on the hard drive that would be synced and updated on Box. I would strongly prefer this to having to sync things the other way around, as I consider my hard drive to be my "home base". For instance, I would like to just right-click on my work folder located on my hard drive, and then select an option that would flag it to be synced with my box account so that any new files or changes would be saved to both my hard drive (in that original location), as well as to my Box account.

   It would be very convenient to have an application that would allow a person to go in from their Windows Explorer to flag folders that already exist on the hard drive that would be synced and updated on Box. I would strongly prefer this to having to sync things the other way around, as I consider my hard drive to be my "home base". For instance, I would like to just right-click on my work folder located on my hard drive, and then select an option that would flag it to be synced with my box account so… more

   3 votes

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   0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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9. Allow integrations to be run from Box Drive

   It would be great to be able to run integrations from Box Drive e.g send to DocuSign

   6 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Specify box drive location and cache location

    Enable the option for users to specify Box Drive location.
    Changing it in the registry is way too advanced for most users and easily fixable with a build-in feature.
    Enable the ability to specify Cache location is also a must-have.
    Files flooding my C: drive is annoying to say the least, espacially when working with big files.

    6 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Request to have webapp type filters when searching Box Drive on the desktop.

    We would like to transition to Box Drive and having search filters in the Box Drive search bar would be helpful in finding files and as a stopgap for OS search.

    11 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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12. Enforce Box Drive naming limitations in WebApp

    It would be great to be able to enforce Box Drive file naming conventions in the webapp. This would prevent users from naming files with unsupported characters or . at the end of the file name. This would limit the number of Box Drive errors.

    2 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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13. Convert Box Drive File to Box Link when Emailing Copy of File

    We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.

    This is a common feature in most established DMS products, where the user is asked if they want to upload the actual file or instead, a link to the file so that when the recipient opens the attachment, they are directed to the file on the server, not the copy of the document in the email.

    We use Box to store company documents, and most people prefer to work with the Box files natively on Windows via Box Drive. The issue is when someone wants to circulate a copy of a file stored on box. The standard practice is to drag a copy of the document from Windows Explorer to an Outlook email. This results in a copy of the document, so future collaborators are not editing the Box document, but rather a copy.

    This is a common feature in most established DMS products, where the user is asked if they want to upload… more

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Enhancing MIP Integration: Applying DLP Policy Controls to Box Drive Access

    We use Microsoft's MIP integration (DLP policy application).
    Currently, DLP policy controls are not applied when opening from Box Drive.
    This makes MIP integration pointless and poses security problems.
    It is desirable for DLP policy controls to be applied even when opening from Box Drive.

    ＜MIP 統合の強化: Box Drive アクセスへの DLP ポリシー制御の適用＞

    Microsoft社のMIP連携（DLPポリシー適用）を利用しています。
    現在の仕様では、Box Drive から開く場合には、DLPポリシーの制御が適用されません。
    これでは、MIP連携を利用している意味がなく、セキュリティの観点で問題があります。
    Box Drive から開く場合にも、DLPポリシーの制御が適用されるのが望ましいです。

    13 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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15. box drive for win 8.1

    Please port the product to Win 8.1! I don't want to upgrade to Win 10, but would like to use Box Drive!!!!

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Granular Permissions for allowing Box Drive and MFO

    Granular Permissions for allowing users to access Box Drive and allow them to mark content for offline use.

    Similar to the way sync functioned, it would be good to have per-user permissions for Box Drive and MFO.

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Restore Box Drive behavior on MacOS when it mounted as an external hard drive with on-demand file streaming

    Product: Box Drive Version 2.24.193 installed 2021-10-12 on MacOS 11.6

    Newest release 2021-10-12 has removed the "external hard drive behavior" and on-demand file streaming feature (as illustrated in first 2 minutes of https://youtu.be/t7tPs1naUtY), which was THE reason I use Box. Now it behaves like OneDrive: (1) viewing Box file requires full download, (2) downloaded file remains on computer until manual removal, (3) dragging and dropping into Box folder literally moves file rather than copying file. These behaviors make life miserable and are the reasons I do not use OneDrive. Now Box has removed the sole reason I want to use Box.

    Box Product Support could not address my concern and told me to report it to Box Pulse.

    When Box Drive mounted like an external hard drive, any Box file (actively edited/viewed or idle) would not ever take up local hard drive space (unlike new version 2.24.193, which forces the file to be downloaded onto local hard drive before it can be edited/viewed, then remains on the local hard drive even after quitting Box app - the local copy must remain until it is manually removed by choosing "Remove Download"); permissions of original file would be fully preserved when original file was copied onto Box drive (unlike new version 2.24.193, which forces all files to be executable by the user); original file would NOT be removed from its original local when drag-and-dropped onto Box folder (unlike new version 2.24.193 which removes the original file from its original location) - this is exactly like OneDrive and a main reason I cannot work with OneDrive.

    Product: Box Drive Version 2.24.193 installed 2021-10-12 on MacOS 11.6

    Newest release 2021-10-12 has removed the "external hard drive behavior" and on-demand file streaming feature (as illustrated in first 2 minutes of https://youtu.be/t7tPs1naUtY), which was THE reason I use Box. Now it behaves like OneDrive: (1) viewing Box file requires full download, (2) downloaded file remains on computer until manual removal, (3) dragging and dropping into Box folder literally moves file rather than copying file. These behaviors make life miserable and are the reasons I do not use OneDrive. Now Box has removed the… more

    9 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Unable to move Box files to new hard drive

    I added a larger, secondary drive to my computer, and I'd like to move the Box Drive and off line files to this second drive. This is because the C-drive is 90% full while the new terabyte drive is almost empty. I need to free up space on the C-drive. I was told "customizing the Box Drive folder does not change where Box Drive stores its app data or cached files, including items marked for offline use, so customizing the folder will not save disk space if you relocate the folder to another drive".

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Force Box Drive to sync status with Box every time file is touched .

    for example: User A locks a file, User B opens the file in drive (the lock status still hasn’t sync’d down user’s machine yet)
    User B edits the file and tries to save but Drive will show that it wasn’t able to save back the change to box and creates a problematic file.
    User B closes the file, and then reopens the file. The change User B made still shows up.
    Onedrive checks for the latest status every time it opens a file or when you try to save a file it will sync status with what is in the cloud.

    for example: User A locks a file, User B opens the file in drive (the lock status still hasn’t sync’d down user’s machine yet)
    User B edits the file and tries to save but Drive will show that it wasn’t able to save back the change to box and creates a problematic file.
    User B closes the file, and then reopens the file. The change User B made still shows up.
    Onedrive checks for the latest status every time it opens a file or when you try to save a file it will sync status with what is in… more

    75 votes

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    not planned  ·  3 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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20. Box drive sync problem items path

    Please add paths to problem items. In the Problem items box, which shows which folders could not be updated, folders are listed without the paths. So, when multiple folders are named the same thing in different trees, it is impossible to locate which folders are having the problem. I am using the most recent version of Box Drive on Mac.

    4 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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