Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • or

643 results found

  1. Mass Remove Favorites

    1. Bring up your Favorites
    2. Click on the triple dots
    3. Select 'Remove as a Favorite'
    4. Checkbox appears next to every Favorite
    5. After the items you want to remove are checked click a button to save your selection
    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Log-in UI improvements

    I wonder that the sign-in procedure is divided into 2 screens.
    I wish the username and password could be authenticated on one and the same screen.
    Then you save at least a mouse click

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Downloading from websites.

    There should be a direct way to download a webpage into Box. I can directly download into Google Drive but not Box. Box requires a 2-step process. First I need to download to my device and then I can upload to Box.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. assign folder

    Where folder contents need to be updated from time-to-time, have ability to assign various people as assigned "Folder Manager” who are responsible for managing the contents for accuracy. Shoudl be viewable in the folders view (ability to set a new column). 1) Tags could work; 2) It seems column headers can not be changed; 3) metadata doesn't seem to work (especially for non-tech savvy people.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Annotations  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Improve Sharing Sidebar UI

    In the Sharing Sidebar, how about moving "Shared Link" and "File Request" to the top and then using all that sidebar real estate down the right side to allow a longer list of permissions to be seen without having to click into the Collaborators menu? Will make reviewing/managing permissions by folder more efficient. Alternatively, instead of "+10 People, + 2 Groups," why not describe that menu: "Full Collaborator List" or something like that.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Version icon and file information not being updated.

    One a document hits version 2, the version counter no longer goes up if the document is updated. The properties > file information is not updated either, which means it does not show the latest modified date and time as if there is a lag.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Uploads  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. I am struggling with basic functionality of box i.e. sharing a folder with external users.

    I followed simple steps to use box application to share some business information with external stakeholder.
    1. Created a folder
    2. Uploaded my files
    3. Clicked on share button at the top right corner and added the email addresses of folks I want to share with
    4. Gave them viewer access

    Result:
    1. I can see in sharing panel these new users have pending requests
    2. The users get email notification to access the folder but when they click they get an error 403.

    It has happened multiple times, for some users the process is smooth, others it always throws…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. When an app is disabled for use, the client ID should be displayed on error page

    When an app has been disabled, the error page displayed should surface the client ID in a manner that end users are familiar with instead of having to copy the URL and provide the ID from there. This is particularly useful because
    1) the name of the app is missing from the error page
    2) when it is a custom app that has been disabled it is removed entirely from the GUI which makes it difficult to track down.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Pull list of all collaborators with a certain user_type at a folder level

    Currently, you can only search by user_type at the enterprise level as documented here: https://developer.box.com/v2.0/reference#get-all-users-in-an-enterprise

    It would be helpful to be able to do this at a folder level as well.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Improve the use of Variable Strings in the JAVA SDK

    For customers who are leveraging an API gateway using Java SDK version 3.2.1 some URL prefix text strings are not dynamically adjusted.

    For example, when customers are downloading the file representation in it tries to call directly the box API URL like the following URL:

    https://api.box.com/2.0/internal_files/123/versions/345/representations/

    Some customers may be leveraging a customer specific gateway, so they need to be able to dynamically change the URL where https://api.box.com/ is replaced with the gateway prefix like all the other calls:

    {{CUSTOMERGATEWAY}} /internalfiles/123/versions/345/representations/jpgthumb32x32

    There are a number of places where the prefix was not dynamic.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Additional Relay Approval options beyond Go to Outcome 1 and End the flow

    When using an approval task and sending a notification you are given two options, End the flow and Go to outcome 1. I'd like to be able to advise it to go to Outcome 2 or Outcome 3 of the workflow so things are more flexible in more complex workflows.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workflow  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Interval in metadata trigger

    Hi! Would it be possible to add the ability in Box Relay for the flow to be dependent on the interval between 2 values of numeric metadata?
    Now we only have options like "less than", "greater than", but it would be great if we could set the trigger dependance "from...to" like in the search filter

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Workflow  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Box Drive Internet Explorer embedded authentication

    Box Drive currently utilizes embedded Internet Explorer (IE) for authentication process. Microsoft will end support starting June 15, 2022 for IE. In addition, IE does support all current MFA protocols including FIDO2 (FIDO2 is supported by all other current browsers). We were informed by support that there is no roadmap to correct this and if this is not corrected by June 15, 2022 we will be unable to utilize Box within our organization due to lack of security being presented by Box and it imbedded IE.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Box EDR

    1) How is Box handling Endpoint Detection and Response (EDR / XDR) for its internal infrastructure?

    2) We see the "Endpoint Detection and Response Integrations" section in the "Enterprise Settings" of the Admin Console - is CrowdStrike the only integration available? Are they plans to expand to Microsoft Defender or Trellix?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Security  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Ability to enable/disable notifications

    There are settings that automatically notify users when enabled, such as requiring 2-Step Login Verification.
    Currently, it is not possible to disable notifications, but if notification emails are sent to users due to setting changes, it will cause confusion for users, so please allow the administrator to select whether to enable or disable notifications.

    ーーーーーーーーーーーーーーーーーーーーーーーーー

    <通知の有効/無効を設定できる機能>
    2段階認証の要求など有効時に自動的にユーザーに通知が送信される設定項目があります。
    現在通知を無効化にすることは出来ませんが、設定変更によりユーザに通知メールが送信されてしまうとユーザの混乱に繋がるため、
    通知の有効/無効を管理者側で設定できるようにしてください。

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Support Routing to 2 (Or More) Proxies for Network Traffic

    Currently Box Sync only supports routing traffic through 1 proxy (identified via leveraging the PAC file on the computer)

    We have advanced network traffic routing schemes in place and need the ability to route Box traffic selectively to 2 (or more) proxies based on:

    -Bandwidth/volume of traffic (i.e., routing uploads/downloads through a different proxy than all other Box traffic)

    -Security (i.e., monitoring and visibility requirements for some traffic but not other traffic)

    0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Product Support - I need phone support and remote desktop control.

    I have a small business with 6 employees and we all share using box drive. I have spent about 3-5 hours over the past 2 weeks in the "chat" and email support world trying to solve a problem. I need phone support. and I need box to remotely control my desktop to solve problems. I do not have an IT department.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. show file name in Version History

    Some files with autosave create new versions every couple of minutes (2 hours in a Keynote = 238 Versions). It is necessary to be able to view filename in the Version History sidebar, not just in the preview pane. It is impossible otherwise to determine which file I'm looking for just by looking at version numbers.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Version history - ability to see what has changed since the last version

    Ability to see what has changed since the previous version on Box web - highlighting key differences or changes to the document. Also the ability to compare 2 specific versions side by side as you can in SharePoint to see what has changed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Request for improvement of search function

    The search function is inconvenient and we would like to suggest improvements.
    There are two main points:

    ① Exact match impossible
    ・On the website, there is a statement that You can perform an exact match search by adding'' in the search field, but even if you do this, it will not result in an exact match. (For example, if you search for "Furusato", you will get hits for characters such as "fu" and "to")

    ⇒ Exact match search is not possible (search is performed based on characters)

    ② 10,000 byte search range limit (only the first 2 to 3…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?