Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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643 results found
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The JUMP, the next upgrade from Personal Pro $79.99 a year, only 100GB storage to 3 users Business a year is: $540 a huge GAP. It would h
The JUMP, the next upgrade from Personal Pro $79.99 a year, only 100GB storage to 3 users Business a year is: $540
a huge GAP. It would have been nice to have something in between. For small users like me, 1 User 1TB or 2 TB of space for an extra fee. Please, your platform and service is very good. I have DropBox, lots of space BUT not friendly and cumbersome navigation, can’t stand it.1 vote -
Administrative Controls around shared links
For Shared Links that are open to "People with the link" and no expiration date across our organization, we'd like to have the ability to:
- Disable these links up across all or selected users
- Restrict settings for the majority of our users so that all of these shared links have an expiration of 60 days or less
- Allow only a select group of users the ability to share links with way without expiration dates
1 vote -
Restructure API endpoints to only use one base URL
We're currently pushing documents from a different system through your APIs using an integration platform.
Here we are uploading files and then assigning metadata templates to them for later use in searches and checking for versions, etc.The integration platform vendor is taking pay through every baseline URL we add to the system as a connector and then allowing us to basically have as many connections to the same system as we want using that base URL. This is relevant to our challenge.
When utilizing the Box API, the base URL (based on the documentation I've found) for uploading documents…
1 vote -
Provide the ability to customize the message that is sent to workflow participants when starting a Relay workflow.
I have a review workflow that I want to use repeatedly. Each time I start the workflow I have specific instructions that I want the workflow participants to see. This is usually a complete timeline for the review cycle in which the current review might be the first or subsequent steps.
My workaround right now is to send a separate email to the workflow participants, but this means they get 2 emails about the same review.
1 vote -
Unable to see external items via API
Currently the API works differently than the UI. in the UI a user can see files/folders that were shared with them from an external (to the org) account, however, when trying to query for the visible items via the API these do not show.
In addition - if you try to get the details of specific items shared by an external user you get an error when using the API, which is unfortunate since this causes 2 classes of behavior that are inconsistent between the UI and the API.1 vote -
Request for improved expiration date setting for invited collaborators
We use Box's collaboration features to work on projects with outside contractors. The duration of these projects varies from one month to several years.
Suggestion 1: We would like the folder owner to have the flexibility to change the expiration date of the collaborator.
Suggestion 2: I would like to see the “Automatically delete invited collaborators” setting add multiple items that are the same as “Delete after days”.
If you can achieve either of these, we will be able to control the collaboration of external accounts in detail.1 vote -
Request for improvement of mobile app features
I would like to request improvements to the following features of the mobile app:
1.Regarding the ‘biometric authentication’ when the security option ‘Require passcode’ is enabled, biometric authentication cannot be used on Android tablets equipped with facial recognition. I would like it to be modified so that it can be used.
2.Regarding the selection of passcode timeout time, there is an ‘immediate’ option on iOS, but not on Android. I would like it to be modified so that ‘immediate’ can be selected on Android as well.
1 vote -
Make web app uploader better at handling file changes.
I just uploaded a bunch of photos and realized a couple of them were the wrong rotation, so I corrected that while the upload continued.
When I checked the files on box, I found that every one of the files I had just uploaded had gone to version 2, even though they were new to box, and I only changed 2 of the 12 files. Indeed, due to the timing, one of the photos that I rotated was still the wrong way round, even though it had gone to version 2.
It seemed like box attempted a naive sync of…
1 vote -
Usage Logs and Admin Events don't report version reversion
ITEMMAKECURRENT_VERSION is a Standard User Event in the API but doesn't show up in Usage Logs or Admin Events.
When a previous version of a file is promoted as the latest version, we do not receive an enterprise notification for that.
If we quarantine a file (create tombstone as say version 2) and the user makes the v1 version as latest (v3), then the event received is of type user event and not an enterprise event, which makes us not be able to process such a change.
1 vote -
Enable ability for Admin and/or Co-Admin to view, edit, or take over anybody's account and/or folders, EXCEPT XXX people (e.g. CEO or CFO)
Enable ability for Admin and/or Co-Admin to view, edit, or take over anybody's account and/or folders, EXCEPT XXX accounts (e.g. CEO or CFO) or YYY folders or ZZZ files (e.g. highly sensitive financial information or employee PII).
Right now, it seems like the only Co-Admin privileges are "view / edit / take over everybody" or "view / edit / take over nobody."
In lots of these cases, my customers have a person who is a technical Admin and then the owner of the company.
They don't want the owner of the company to be the main Admin for…
1 vote -
Reduce number of clicks to create Shared Link
Regarding the new simplified sharing experience: The drop down to get a link to share has disappeared and now, anytime I want to get a link to share that will work for anyone with the link I have click four times 1) CLICK: Share This Folder, 2) Click to get access to link options, 3) Click to select must useful link type, and 4) click to copy the link.
3 votes -
Batch Send Bulk Actions in Box Sign
After sending documents to multiple recipients using Batch Send, we’ve noticed that we are unable to perform actions such as editing, canceling, or sending reminders for the entire batch at once. Instead, these actions must be carried out individually for each recipient, which is quite time-consuming and inefficient.
Could you please add below features in batch send?
- Edit or cancel the entire batch in one go
- Send reminders to all recipients included in the batch simultaneously?
1 vote -
Getting Notifications that Don't apply to non-admins
When I logged into Box this morning, I saw the following note in the lower right-hand corner of my home screen.
Your Box account has been growing!
A growing number of users at your company have signed up for Box accounts – exceeding the number seats included in your plan by {{MLDATAOVERAGE_SEATS}}. To adjust this license overage, add seats to your plan using the link below.- We do have seats available
- I am not an admin so this shouldn't be a notification I should receive.
1 voteThank you for letting us know. This was a bug that was fixed by our team.
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Box new account
Here is an idea to make Box new accounts on-boarding more user friendly.
My account team was not clear on any ETA when to expect the account to become active.
Not a single email was sent what to expect and at what time. After 2 weeks the purchased licenses were assigned to another account. After that I was told to submit a ticket to support to resolve the problem created during the initial provisioning of the account.
I have to say that's not the level of customer service I was expecting from Box.com1 vote -
automatically disable link expiry
I never want my shared links to expire. I wish there was a way for me to set a link expiry preference on my account since I have to follow this process for every boxnote.
- create a boxnote.
- navigate to the folder it is in.
- create shared link.
- go to link settings.
- disable link expiry.
I wish I could instead just create a box note, click share and be done with it knowing my link won't expire.
1 vote -
API) Add 'enterprise.id' to the collaboration user object.
When retrieving the list of collaborators, we want to know whether each collaborator is an internal or external user, like in Box Web.
The collaborators object does not include information to determine whether a collaborator is internal or external user. As a result, we have to call the Users endpoint, which increases processing time.
API Call:
GET https://api.box.com/2.0/collaborations/:collaboration_idWe would appreciate it if the EID could be included in the collaboration response to improve efficiency.
1 vote -
File Conflicts in Zip Download, provide our own file names to avoid conflicts
File Conflicts in Zip Download, provide our own file names to avoid conflicts.
For the Create Zip Download API call, there's an issue with files with name conflicts being renamed randomly. Instead, could we provide our own file name for the file name conflicts? https://developer.box.com/reference/post-zip-downloads/#request-example
Example:
Folder A / Tacos.jpg
Folder B / Tacos.jpgResult (assuming we provide our own file names):
1st filename = Folder A - Tacos.jpg
2nd filename = Folder B - Tacos.jpg1 vote -
Request to improve the operation when exporting [Access Stats] for non-administrators in the "Closed Folder" environment.
In the "Closed Folder" environment, an error occurs when exporting (*1) [Access Stats] as a user other than the administrator.
In a "Closed Folder" environment, an error occurs when exporting activities as a non-administrator user.
Please make it possible to select a path other than root level folders for the export destination, or hide the export button except for administrators.*1：Select the file and click "See Details". Click the "↓" button at the right end of "Activity" and click "Create".
[detail]
With Closed Folder (*2), only administrators can create and delete folders in root level folders.If you are a…
1 vote -
Increase Automations limit to 2,000
We use Box workflow automations for all of our accounts payable processes with our clients. There are nine distinct processes that require workflows, so that means nine workflows per client. We have over 100 clients, so we are almost at 1000 workflows already.
Whenever we bring a new client on board, we automatically create nine new workflows.
0 votes -
Add ability to preview Excel docs on Box.com in portrait or landscape, depending on correct orientation in Page Setup of file.
Currently, you can only preview Excel documents on Box.com in landscape mode which means documents with orientations set to portrait are chopped at the 2/3 mark and appear on two pages. The issue is that it takes up precious viewing space by having the two pages in the page preview panel on the left which would otherwise not be there if you were looking at a 1-page document in portrait mode. Therefore, you have to zoom into a document and then flip to the second page to see the rest of it. Please fix.
1 vote
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