Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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669 results found
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Request Link via API
Scenario for Request Link via API: 1) Ticketing system support case requires the openee to upload files to the ticket 2) Use app to collect case number, authenticate user, create folder with case number 3) Set File upload link "Title", "Add Instructions" and "require users to provide email" 4) Get file upload link from API for pasting into the support ticket
2 votes -
Allow option to restrict offline data by file type
Allow us the option to prevent some files from downloading when a folder is made available offline based on file type.
For instance, when traveling I may need access to PDFs for a job, but not need access or have space to sync a 2.5GB video file.
Please allow us to restrict what files are synced by file type.
1 vote -
Mirror files in one location to another
Add the ability to mirror files from one location to another. If we have /Investment/Deals/financialReport.xlsx we want to have the option to mirror it to another location such as /Investment/Investor Profiles/Axel Pina/financialreport.xlsx.
The feature should include the file's versions. If the file is edited in location one, it should be reflected on location 2.
1 vote -
When an app is disabled for use, the client ID should be displayed on error page
When an app has been disabled, the error page displayed should surface the client ID in a manner that end users are familiar with instead of having to copy the URL and provide the ID from there. This is particularly useful because
1) the name of the app is missing from the error page
2) when it is a custom app that has been disabled it is removed entirely from the GUI which makes it difficult to track down.1 vote -
the search option is so messed up now. I am spending so much time looking for the exact folder and files I need to locate
The search option prior to 2 weeks ago was perfect. I am not sure what changed but My whole team is pending countless time on each search. please reset it to that prior setting. Or tell us how to do that. Why does all that other stuff show up before the folder with just what I am looking for?
1 vote -
Additional features you would like to migrate to BoxRelay.
1)
I would like to receive a notification even if a file is uploaded to a child folder after the specified folder.It is tedious to attach actions one by one to the folders divided by year and month.
2)
When sending an email triggered by a file request, I want to include the uploaded file name in the email.
It is also easier to use than adding an item to the upload form to collect the name of the person who uploaded the file.Best Regards,
1 vote -
Fix access rights popup for 100% resolution
We recently observed an issue with the access rights menu where all options are not displayed when you set your resolution to 100%.
Steps to follow to replicate the issue:
1. Click on “Share this folder” option.
2. Click on “Invite as viewer”
On 100% resolution, the options displayed are till “Previewer” and Previewer is also displayed half cut and there is no scroll bar as well, only when you zoom out all the options are displayed. This has been replicated in IE and Firefox as well.1 vote -
Restructure API endpoints to only use one base URL
We're currently pushing documents from a different system through your APIs using an integration platform.
Here we are uploading files and then assigning metadata templates to them for later use in searches and checking for versions, etc.The integration platform vendor is taking pay through every baseline URL we add to the system as a connector and then allowing us to basically have as many connections to the same system as we want using that base URL. This is relevant to our challenge.
When utilizing the Box API, the base URL (based on the documentation I've found) for uploading documents…
1 vote -
Please Improve the overwriting of a file with the same name when it is uploaded with "Previewer/uploader" permission.
Please improve the following problems that occur when using the "Pre Viewer/ Uploader" privilege.
When a file with the same name as an existing file is uploaded, the file is overwritten and saved.
When a user with the "Pre Viewer/ Uploader" privilege uploads the same file name, Please the file name should be automatically converted to a different file name from the existing file, such as "File Name_2", so that it can be uploaded.
【日本語】-----------------------------------------------------------
「プレビューアー／アップローダー」権限の際に起こる下記現象を改善してください。既に存在しているファイルと同一名のファイルをアップロードした際、上書き保存されてしまう事象。
「プレビューアー／アップローダー」権限のユーザーが同一ファイル名をアップロードした際は「ファイル名_2」等、既存のファイルとは別のファイルへファイル名を自動変換しアップロード可能にしてほしい。
2 votes -
Display TIFF Files without strict metadata validation
TIFF generated across different business, internal and external streams are not consistent with the meta data validation. Some times, the file metadata claims the embedded JPEG uses 1x1 sampling (no subsampling, full resolution), but the actual JPEG data uses 2x1 horizontal chroma subsampling.
In these cases strict validations causes failures to preview the TIFF images, converting millions of such images to PDFs is not scalable effort.
BOX to provide a feature to ignore strict validation of the meta data.
1 vote -
Unable to see external items via API
Currently the API works differently than the UI. in the UI a user can see files/folders that were shared with them from an external (to the org) account, however, when trying to query for the visible items via the API these do not show.
In addition - if you try to get the details of specific items shared by an external user you get an error when using the API, which is unfortunate since this causes 2 classes of behavior that are inconsistent between the UI and the API.1 vote -
Request for improved expiration date setting for invited collaborators
We use Box's collaboration features to work on projects with outside contractors. The duration of these projects varies from one month to several years.
Suggestion 1: We would like the folder owner to have the flexibility to change the expiration date of the collaborator.
Suggestion 2: I would like to see the “Automatically delete invited collaborators” setting add multiple items that are the same as “Delete after days”.
If you can achieve either of these, we will be able to control the collaboration of external accounts in detail.1 vote -
View is broken after binning multiple items - needs to force a refresh?
I hit a bug:
I had 33 files in a folder. (There are 20 per page). I selected the first 20 (one page of files) and clicked Bin to move them to the bin.
The files went to the bin and once the process completed, the view showed "There are no items in this folder."
...but there are - there are still 13 files in the folder!
Hitting F5 to refresh didn't fix this.
Hitting "Next Page" took me to a "There are no items in this folder" page with no page navigation buttons. (I guessing this is because it…1 vote -
API) Add 'enterprise.id' to the collaboration user object.
When retrieving the list of collaborators, we want to know whether each collaborator is an internal or external user, like in Box Web.
The collaborators object does not include information to determine whether a collaborator is internal or external user. As a result, we have to call the Users endpoint, which increases processing time.
API Call:
GET https://api.box.com/2.0/collaborations/:collaboration_idWe would appreciate it if the EID could be included in the collaboration response to improve efficiency.
1 vote -
automatically disable link expiry
I never want my shared links to expire. I wish there was a way for me to set a link expiry preference on my account since I have to follow this process for every boxnote.
- create a boxnote.
- navigate to the folder it is in.
- create shared link.
- go to link settings.
- disable link expiry.
I wish I could instead just create a box note, click share and be done with it knowing my link won't expire.
1 vote -
Ability to enable/disable notifications
There are settings that automatically notify users when enabled, such as requiring 2-Step Login Verification.
Currently, it is not possible to disable notifications, but if notification emails are sent to users due to setting changes, it will cause confusion for users, so please allow the administrator to select whether to enable or disable notifications.ｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰｰ
＜通知の有効/無効を設定できる機能＞
2段階認証の要求など有効時に自動的にユーザーに通知が送信される設定項目があります。
現在通知を無効化にすることは出来ませんが、設定変更によりユーザに通知メールが送信されてしまうとユーザの混乱に繋がるため、
通知の有効/無効を管理者側で設定できるようにしてください。1 vote -
Download Collaboration
Uploading a file from a web browser
I would like to have the ability to automatically download a file uploaded from a web browser on a different computer.
This will greatly help in improving the efficiency of indirect collaboration with other software.- upload a file (csv) from a browser (chrome) to Box on computer A. 2.
- PC "B" (Win11) has a software program installed on it, and the csv file is imported by the software.
- The PC in environment B is always connected to the Internet while it is running, so we would like the uploaded file to be automatically…
1 vote -
Box new account
Here is an idea to make Box new accounts on-boarding more user friendly.
My account team was not clear on any ETA when to expect the account to become active.
Not a single email was sent what to expect and at what time. After 2 weeks the purchased licenses were assigned to another account. After that I was told to submit a ticket to support to resolve the problem created during the initial provisioning of the account.
I have to say that's not the level of customer service I was expecting from Box.com1 vote -
Email to Box Change Disappointing
Box decided to remove email to folder options for less than business users, with supposed preservation of existing email to folder set ups. That didn't work. The existing email to folder broke, one of our critical business processes was subsequently broken.
1) I did not receive notice of this change
2) I can't even view what the existing email to folder email address is.
3) It's a poor move to remove a feature an existing customer has access to. Should have been grandfathered in.1 vote -
Increase Automations limit to 2,000
We use Box workflow automations for all of our accounts payable processes with our clients. There are nine distinct processes that require workflows, so that means nine workflows per client. We have over 100 clients, so we are almost at 1000 workflows already.
Whenever we bring a new client on board, we automatically create nine new workflows.
0 votes
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