Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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852 results found
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Remove "Global Share" and "Personal" folders
The additional folders make data retrieval, data organization and data sharing more cumbersome. It ultimately hinders the digital transformation initiative as other, more traditional tools, are not subjected to the additional folder structure. Shared Drives and SharePoint for example have no segregated folders, simply one place where data is shared and data organization is determined by the end users. Also, the security notification may be handled with a simple notification banner instead as is the case on SharePoint.
1 vote -
Notify users before account becomes inactive
Notify users before account becomes inactive.
System should have the feature to set the days before notification goes out to users that are approaching the threshold of inactivity (user not accessing Box).
1 vote -
Shorten/Remove "Copy Link" Delay
There is often a delay when copying links to multiple files/folders in Box. As a result, one link may not be successfully copied even after the green "Copied" notification appears.
1 vote -
Sharing folders takes too many clicks
It takes too many steps to share. When box first came it was awesome- 1 click to create a folder and 1(2?) clicks to share. Now it is 5 (five!!!!) steps to be able to put the folder link into "pasting" into email position. Why are you yet another company who along with increased success make it worse for its users? And contacting you regarding this issue is such a hassle- there is no direct "contact" information to voice this issue. That communicates that you really show no interest in us users.
2 votes -
Add permissions to a folder without emailing everyone
I'd like to be able to edit permissions directly in a folder without sending and receiving a ton of emails. I have not found a way to do this - even silent mode on the admin account does not allow for this. I think the notifications within Box are sufficient to let people know their folder permissions have changed and if I want to send an email it is easier if I just send a single email outside of Box to all affected.
10 votes -
Enable Fast Push Notifications for Metadata Changes.
Enable Fast Push Notifications for Metadata Changes.
Nationwide is a platform customer who is customizing Box’s UI elements to support a new version of their Claim Center application. One of their usecases requires nearly instantaneous notification for metadata updates. The Event Stream is not an appropriate source because of the delay associated in parsing.
This functionality would 100% be used by Nationwide.
1 vote -
Add a 'description' for folder and files at the top of the page, just below the folder/file name.
A description of the folder at the top of the page will save time for our users, stakeholders and team members. It can be used as a way to describe what a user can expect to find in a given folder; and if this option extends in all sub-folders and files, it can help save a lot of time, bandwidth, and storage.
The following format example will work well:
Account name > Project name > Research files
In this folder, you will find data about the project research and all the research files that are available. For any information…
2 votes -
tagging/assigning comments on a document (similar to OneDrive)
In One Drive you are able to add comments directly within the document, and tag people/ assign the comment to a person using the @ sign and it will send them a notification.
1 vote -
Dashboards - Enhanced (and Exportable) Dashboards in Admin Console
This request is for enhanced dashboards inside the Admin Console, specifically:
1. Exportable dashboards
2. Customizable - add options to choose custom date ranges, etc.
3. Allow for a 'double click' into the charts to see far more information - for example, don't just show me the top 5 users by storage total (like we do now) -- also allow me to 'double click' on that chart to see my top 100 or 500 even.1 voteWe intend to improve the Insights dashboard to provide more interactivity and customization. We will be working on the prerequisites to enable those improvements this year and will revisit these suggestions once they have been completed.
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Install Box Sync on PC using existing Box Sync folder
You have a published workaround here:
This only describes how to download the Box Sync data all over again. I do not have high-speed internet, so this would take weeks to do.
All I did was change out my storage drive. All of the Box Sync data was copied exactly, so all 50GB of data is still there. I just need to have it see that the files in the current folder are the same (you can use the filename, location, and file size). Syncing the file's timestamp with my PC would be a nice feature, as my PC…
2 votes -
We have 700+ users. There should be an easy way that an admin or co-admin can notify everyone.
Example: say we need to do some maintenance and would like to notify all of our users. Right now I was told the only way to do this is to email everyone or share a link with everyone. With over 700+ users that would be a LOT of emailing or sharing. Can you please create a way we can send out a notification to our whole enterprise?
3 votes -
Enable option for non-Admins (e.g. folder owners) to be notified about Box Shield Threat Detection
Enable option for non-Admins to be notified about Box Shield Threat Detection.
E.g. Owner of folder is also notified. Today, only Co-Admins can get Box Shield Threat Detection notifications.
8 votes -
Bounceback sent to admin when they send an email to noreply@box.com
When a comment is added to a file in Box a notification is sent to an end user from the email "noreply@box.com" If that recipient then replied to the email would the bounce back of being "undelivered" be controlled by Box or the admins email?
End users are currently not receiving a bounce back email and therefore unaware their comments are not being delivered so our admin is missing out on comments.
2 votes -
Inserting metadata tags for subject line and message fields within Relay
Within Relay, being able to dynamically populate the metadata fields within the email notifications.
An example use case is for lease renewal. We have a metadata template for the leases. One of the metadata fields is property name. One of the steps in the workflow would be to assign a task to execute the lease renewal for a specific property which is triggered by lease renewal date. When setting up the notification for the lease execution task assignment, right now the subject line is very generic and would say Action Required: Execute Lease Renewal - as a better user…
3 votes -
DLP
When copying content from Box Drive to an external volume, Sophos DLP is unable to capture information about this event.
According to the Sophos team, this is a result of Box Drive relying on a legacy file system filter driver, CBFS.
It is suggested that Box update Box Drive to work with Windows file system minifilter drivers as opposed to CBFS. That way DLP could monitor and capture these events.
Statement from Microsoft regarding legacy file system drivers as opposed to minifilter drivers: https://docs.microsoft.com/en-us/windows-hardware/drivers/ifs/blocking-file-system-filter-drivers
2 votes -
Need box tasks such as approval to be added with our Slack integration for notifications
Need box tasks such as approval to be added with our Slack integration for notifications.
Currently if I get tagged in box I can receive a slack notification but I only get an email for approval tasks and gets buried in emails.1 vote -
Using Box for Salesforce on Salesforce Knowledge
Salesforce Knowledge is useful for service organizations for keeping internal and external customers up-to-date on the latest support items.
Box for Salesforce is a great way to manage assets related to specific Salesforce records and keep things organized.
Making Box for Salesforce available on Salesforce Knowledge would save space, apply the same asset organization and save on Salesforce storage space.
This would be different than the Box Community app which allows you to preview a specific Box file on a page.
For internal support reps, using Knowledge to handle customer inquires on support cases would be aided by not having…2 votes -
Prevent duplicate compliance emails
The ability to archive compliance emails helps us comply with our company's email archiving policy.
However, due to known issues with Box's notification service, compliance emails often arrive in duplicate or never arrive.
This issue will be resolved when the Box notification service is migrated to a new one, but compliance emails are more important than other notifications and waiting for the notification service to migrate would take too long and have too great a business impact.
Please fix this issue as soon as possible in order to ensure governance.（In Japanese）
コンプライアンスメールが重複して届かないようにしてほしいコンプライアンスメールをアーカイブする機能は、会社のメールアーカイブポリシーを遵守するのに役立っています。
しかし、Box通知サービスの既知の問題が原因で、コンプライアンスメールはしばしば重複して届いたり、もしくは届かなかったりすることがあります。
この問題は、新しい通知サービスへの移行完了によって解決される予定ですが、コンプライアンスメールは他の通知と比べても重要性が高く、
通知サービスの移行を待っているのでは時間がかかりすぎるし、ビジネスインパクトがあまりにも大きいです。
ガバナンスを確保するためにも、この問題をできる限り早く解決してください。2 votes -
Folders to which only managed users can be invited
【Request】
Regarding the "Restrict collaboration to within {OrganizationName}" setting in the folder settings,
I would like the definition of users recognized as users in the organization to be selectable from the following two options
・Users who have same domains OR Managed Users (Same as current specifications)
・Only Managed Users【Current specifications ＆ Issues】
Currently, for folders with this setting turned on, users can invite others who meet either of the following conditions
- Managed users of the tenant
- Users with a Box account with an email address in the registered domainAs it stands, this specification allows free accounts…
3 votes -
We want to enable copy control settings for other tenants.
We would like to request the addition of an extension feature to control copy operations between tenants. Currently, within User Activity Reports, the "Copy" entry does not provide information regarding the source file involved in the move or copy operation. Since this information is also unavailable via the API, we request that you implement a mechanism to make it identifiable.
1 vote
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