Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • or

894 results found

  1. My Mac will not show JPG or PDF thumbnails

    I am using Box Drive instead of Box Sync. Now I cannot see thumbnails of JPG's and PDF's and it is very frustrating for my work.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Update copies

    In Google Drive exists a functionality to copy a file and when the root file is updated, the whole copies are also updated.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Allow Importing of slides templates to google slides

    Want to be able to import slide templates/themes to Google Slides created from Box.

    This feature is available in google slides that are created from Google Drive but somehow not an option in BOX. (https://support.google.com/a/users/answer/9308838?hl=en)

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. show files uploading/downloading and file progress

    when a new file gets added to box drive (either on the users machine or via the cloud) the box drive console should show the files being transferred and their progress percentage...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Box Drive Apple Finder notification and not just small amber sign for sync failure.

    Users are regularly experiencing issues with multiple file not syncing (incorrect naming or spaces etc) but the only notification to them is a small amber sign on the files syncing which they miss. Please can we have a larger warning in Apples notifications or Finder window similar to a local server error?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Different Reference method to the Box location

    I need to be able to refer to a Box Drive location independent of a drive letter - Six users. Five users have box configured to sync to c: The sixth user has to have the location on his D: drive, due to space limitations (and big "Box" size).

    we need some way to refer to these files in some other more universal method (LIKE a UNC path... or \127.0.0.1\BOX\ or YOU NAME IT ) so that the SAME reference will work, whether someone's Box drive is on C: or D:

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Folders inside of Box folder should respect global folder view settings (e.g. icon size, etc.)

    This is a known limitation of Box Drive (as documented here: https://community.box.com/t5/Box-Drive-Known-Issues-and/Windows-Specific-Known-Issues-nbsp-for-Box-Drive/ta-p/37355, issue #3).

    We have all of our users experiencing issues with finding content & adopting Box as a result of this issue.

    Please prioritize this as it affects 100% of our employees. Thank you!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  1 comment  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Native Finder-search (MacOS) is mandatory

    from your own web-page:
    https://support.box.com/hc/en-us/articles/360043695774-Mac-Specific-Known-Issues-for-Box-Drive

    "Mac search tools, such as Spotlight, Finder search, tags , do not return search results from Box Drive. Use Box Drive's search functionality instead."

    Box Drive is not fit for purpose, since it forces every single file-search in the user's home directory to be executed twice:

    • once in the home directory
    • then again using Box spotlight search
    • then put the 2 Finder windows side by side and do a manual inventory - unbelievable

    I frequently search my home directory. The poor search functionality is a major miss, affects my work badly

    Please look to…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Better functionality for viewing photo libraries

    We have folders of photos - Box is not great either in browser or in Box Drive to review this. In Box Drive, i guess it struggles to cache all the thumbnails fast enough so it is effectively unusable

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Slow IO: Switch from SQLite to something faster?

    Benchmarks show that BOX drive is 50% to 90% slower than direct filesystem
    Boxdrive stores the files in the cache as-is so there is no cpu overhead in encryption or packing, IO should be as fast as native filesystem.

    Perhapse the SQLite database layer is slowing things down?
    If that's the case, replace Drive backend with something faster, like this one:
    https://www.iboxdb.com/

    See, it already has Box in the name :-D

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. BoxDrive app for Windows better error messages visible to users

    We are trying to troubleshoot BoxDrive connectivity issues and the only error it generates now is "Verify that you are connected to the internet and restart Box Drive". This error is not specific enough to start the troubleshooting process. BoxDrive for Windows needs to have a better error messages shown to the users if it's an issue with network connectivity, user authentication or any other issue.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Relay: Involve external Users to a manual workflow as "not-owner" of the folder/file

    Hi,

    i discribe a situation:
    The Admin is the owner of all folders/files, directors has co-owner-rights and all employees are editors. It is similarly discribed in "Folder Structure Best Practices" under "Business Unit Drive"
    Now we invite some external users... not only the owner can invite them.
    Then we create some relays for specific folder, especially some manual ones, assign a task and set the Assignee to "Specify at startup"...not only the owner can do this.
    Last but not least we start the manual workflow and choose as Assignee an external user... but wait...ONLY the owner of the folder (1…

    20 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Workflow  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Auto deleting files from my desktop once they are moved into box

    Hi- question on moving files. Say I create a document on my desktop and then drag and drop it into box. The original document on my desktop is not deleted. I would like this to happen automatically so I am not editing the most recent file. Is this an account preference with box or with with my computer?

    Example: I create a document file on my desktop just by opening up a Microsoft Word document. I then finish the document file and drag and drop into my box drive on my hard drive, but the file still exists on my…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Folder tree order up side down when move/copy

    In folder view on Web Application, upper folder tree view is shown when working with deep folders.(left corner)
    The display order of this tree view and the tree view displayed when you "move/copy" a file are up side down.
    (where[...]mouse hober over)
    (Folder hierarchy ascending/descending order)
    So, when moving files, there is a possibility of causing a mistake in the destination.

    Normal folder view: 1st>2nd>3rd>4th>5th

    View on Move/Copy: 5th>4th>3rd>2nd>1st

    It's happy to be if it is a same display order.

    Most of users remain on Box Drive/explorer, for a transformation, we would like to recommend Box web application for users.…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Allow Shared folders to be owned by Domain ( vs user)

    Similar to Google's Shared Drives, allowing admins to set ownership of a shared drive at the domain level vs user (human or service) would minimize the need for Service Accounts or changing ownership as users leave the company.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Notifications + Override ability for Folder Owners when a folder is Deleted by a Collaborator

    When in Box Drive, collaborators can inadvertently delete a large folder, even if they don't own that folder. Before the folder is able to be deleted, the owner of the folder should receive a notification with a warning (e.g. Jane Doe is about to delete your files) and the owner should have the ability to override the action. In the case where the Owner is no longer at the company, there should be an Admin warning and ability to override the action.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base