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669 results found

  1. Make Collaboration 'Learn More Info' dynamic based on available collaborator access levels

    We have the option to disable certain access levels to simplify the 'access level choices' our users have and customize which roles are able to invite other collaborators

    However, when a user goes to invite a collaborator to a folder and clicks 'Learn More,' it is a static image that shows all 7 Collaborator Access Levels.

    Instead, please consider:

    1) Updating the Learn More info pop-up screen to be dynamic and exclude any access levels that were disabled globally

    2) Adding another column labeled 'Invite' and indicate whether both co-owners and editors or just co-owners can invite other collaborators into…

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    not planned  ·  0 comments  ·  Web App  ·  Admin →
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  2. Support for managed user authentication by unique ID other than email address

    Email address is not a reliable identifier in our world because it tends to change for the end user at certain times:

    User decides to legally change their name (via marriage or other situation)

    User is moved from one business unit to another (which prompts a change in their email domain suffix from person@busunit1.company.com to person@busunit2.company.com)

    User goes on a leave of absence (in which case the email address is removed or temporarily disabled in their HR system)

    When these changes happen (usually initiated from their HR system), it will percolate downstream to update their other applications. Their IdP…

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  3. Edit User - Add 'Device Name' and 'Device ID' to Installed Applications Section

    The 'Installed Applications' section when editing a user on the Managed Users page currently only shows Application Type (e.g., iPhone) and Install Time.

    This is problematic when a user has multiple devices (e.g., two entries for iPhone or 2 entries for Sync due to being logged in on more than one device).

    Box already tracks Device Name and Device ID in the export of Usage Logs for 'Add Device Association', so Box should also expose this information on the Managed Users page.

    REQUEST: Add 'Device Name' and/or 'Device ID' column to 'Installed Applications' section when editing a user on the…

    0 votes

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    not planned  ·  katiele responded

    This suggestion is not under consideration for the current or future roadmap. We may revisit adding new functionality to the Installed Apps section with more customer requests for this data.

  4. Improve Quarantine capabilities in Box Governance

    mprove Quarantine capabilities in Box Governance - specifically when it relates to file types like .eml or .msg.
    1) Allow for exceptions - e.g. quarantine all content that is uploaded with .msg, but allow it for Y folder. Use case: one team in particular needs to be able to save this type of content to Box and has permission from legal to do so.
    2) Change the "Email" option to include "User who violated the policy" - for example, in addition to sending a warning email to Admins who want to track upload of .eml files, also send the email…

    1 vote

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    0 comments  ·  Governance  ·  Admin →
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  5. Additional Scopes

    We have white labelled Box into a ServiceNow product.

    The service account at the moment creates the structure for every case that is populated.

    From a security perspective, we would like the service account to create content and maintain folder structures but not be able to delete or read content. The best we have at the moment is the Uploader Role which would then allow the creation of sub folders but it means that e have to:

    1. Create the base folder
    2. Assign a new owner to the folder
    3. Change the Service Account to an Uploader
    4. Create sub folders.

    At this…

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  6. User management very slow at scale

    Overall the Admin Console is slow especially with searching for/updating a user profile. In some cases it can take about 2-3 minutes to find, update and confirm a user's account was changed.

    Individually this hasn't created a problem, but over time it does add up. If it takes 30 seconds to look up a user, another minute to update a user's account and then 30 more seconds to confirm the change, and you have to do this 50+ times a day that quickly adds up. I would like to see updating and confirming a user's account under 30 seconds total…

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    delivered  ·  kwarudkar responded

    We have rebuilt the Managed Users & External Users product areas in Admin Console. Let us know if your issues are resolved.

  7. Mobile - Enable Seamless App-to-App Login Flow for 'Add a Place -> Box' within Office Mobile Apps

    Currently, when users have the Box/Box for EMM app and are logged in, when they go to the Office apps (Word, Excel, or PowerPoint) and click Add a Place -> Box, they have to ALSO manually log in there.

    This could be improved through an 'app-to-app'-style login handoff.

    Ideal UX:
    1. User is logged into Box / Box for EMM app
    2. User either taps 'Open in Excel/PowerPoint/Word' from the Box app OR taps Add a Place -> Box within Office app
    3. The Box and Office apps 'talk' to each other and perform a login handoff (like Capture does…

    0 votes

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  8. Distinguish “Content Access” and “Download” events

    In the User Activity Report (and related activity logs), “Content Access” and “Download” events currently do not clearly distinguish between:
    1) Actions explicitly initiated by an end user, and
    2) Records generated by Box internal processing (e.g., system/background processing, thumbnail generation, programmatic/chunked access, or other non-user-facing operations).
    As a result, admins cannot reliably interpret audit logs for security monitoring, compliance, and incident investigation. False positives or ambiguous records make it difficult to determine what a user actually did.
    Request:
    Please enhance the User Activity Report / activity log records for “Content Access” and “Download” so that user-initiated actions and Box-internal…

    2 votes

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  9. Behavior of checkbox [Disable all email notifications for all collaborators] in folder settings.

    [Email and Notifications] section in folder settings ([...] > [Settings]) , when the settings saved with checkbox [Disable all email notifications for all collaborators] selected, the radio buttons [Use my default notification settings] and [Override default settings for this folder and all subfolder] remaining inactive even if the checkbox selections cleared.
    Therefore, when I change the setting of radio buttons I have to save it once.
    It is inconvenient, so it needs to be improved so that radio buttons can be activated without saving once when the checkbox is cleared.

    日本語(Japanese):
    フォルダに対する[...]>[設定]>[メールと通知]セクションで[すべてのコラボレータへのすべてのメール通知を無効化する]が選択されている状態で設定が保存されていると、選択を解除しても[デフォルトの通知設定を使用する]、[このフォルダとすべてのサブフォルダのデフォルト設定を上書きする]のラジオボタンが非活性のままであり、選択を解除した状態で一度保存しないと上記2つのボタンが活性状態に戻らないのは不便である。
    そのため、[すべてのコラボレータへのすべてのメール通知を無効化する]の選択を解除したタイミングで[デフォルトの通知設定を使用する]、[このフォルダとすべてのサブフォルダのデフォルト設定を上書きする]のラジオボタンが活性化するようUIを改善してほしい。

    1 vote

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    0 comments  ·  Other  ·  Admin →
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