852 results found

1. Not delete data flagged as "make available offline" when Box Drive is closed/logged out

   Currently if data is generated and saved locally on a machine into the Box Drive folder, exiting or logging out of the Box Drive application will delete the local data on the machine, even if the folder it is saved into is marked to "make available offline".

   We are a small physics research laboratory currently trying to migrate our data collection and storage from Dropbox to Box. We were disheartened to discover that if data is generated on a local machine, by collecting and saving it directly into the Box Drive folder, say, and Box Drive is logged out (by an errant user perhaps) the local copy of the data is not preserved. This seems to present a great deal of risk as if a set of files, just collected, were not yet synced and an inadvertent closure/logout of box drive occurred the data would be lost. Or, more likely a large repository of data which must both be kept on a local machine and backed up to the cloud service would have to be inconveniently re-downloaded after any logout. A setting to prevent this behavior would be greatly appreciated.

   Currently if data is generated and saved locally on a machine into the Box Drive folder, exiting or logging out of the Box Drive application will delete the local data on the machine, even if the folder it is saved into is marked to "make available offline".

   We are a small physics research laboratory currently trying to migrate our data collection and storage from Dropbox to Box. We were disheartened to discover that if data is generated on a local machine, by collecting and saving it directly into the Box Drive folder, say, and Box Drive is logged out (by… more

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   0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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2. Ability to unfollow Box Note when no longer needed to collaborate

   We get access to many Box Notes on a daily basis to collaborate. When the Box notes get edited, we get an update on our Box Note page with a little blue circle + an additional number on our box notes app. I'd like to stop following those Box Notes I am no longer collaborating on, so I don't receive those 'updated' notifications.

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   0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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3. Allow users to REPLY TO folder invitations

   When I invite a user to a folder, they receive an email.

   Today the email subject is:
   My Name has invited you to work together in "Folder Name"
   The From in the email is:
   My email address on behalf of My name noreply@box.com

   It would be extremely helpful for users to be able to reply directly to the invitation back to me. Instead, the users get an NDR.

   We work with several other providers, and their notifications have the reply to: set as the user sending it.

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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4. Moving shared folders should be simple and not involve changing ownership

   Many people in my organization share folders with me. EVERY SINGLE ONE OF THEM ends up in my top-level directory. But some should be in one folder and some in another. I should be able to move any shared folder, even ones I am not a collaborator on, to ANY place in my directory structure without changing the physical storage space and without worrying about ownership. Why should the sharer have a right to clutter up my top-level directory with so many folders? It's pages and pages of stuff on the web interface. Since the real data is physically stored in a redundant, distributed file system, there is already a system that locates all the parts and copies of parts that exist to make this "folder" and all its "files." There is already a system that tracks and tags which accounts the folder has to "appear" in. It should be child's play to let that appearance be manipulated by the receiver without needing ownership. The sharer's experience and control of the data would not change if you let me put that folder in a subfolder called "Shared Items." They would literally not even know. I can't believe this is not a feature as of the moment you deployed.

   Many people in my organization share folders with me. EVERY SINGLE ONE OF THEM ends up in my top-level directory. But some should be in one folder and some in another. I should be able to move any shared folder, even ones I am not a collaborator on, to ANY place in my directory structure without changing the physical storage space and without worrying about ownership. Why should the sharer have a right to clutter up my top-level directory with so many folders? It's pages and pages of stuff on the web interface. Since the real data is physically stored… more

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   0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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5. Deletion confirmation prompt on Amsterdam

   In the Legacy Webapp, when a user deletes content, they get a pop-up to confirm the deletion.

   However in Amsterdam, they're only getting a black pop-up notification for the deletion with the 'Undo' Button.

   The enterprise would like to see the pop-up confirmation in Amsterdam too!

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
   delivered  ·  jlee responded

   This functionality exists in the new Web app today.

6. Logging in to Box from a shared link should not redirect to home

   With the current iteration of Box, when you follow a shared link while not logged in, the only way to log in is to click "Go to My Account" which directs you to your home page on your Box Account. This requires re-following the link again to get to the shared item as a logged in user. This adds several additional clicks to the simple task of following a shared link from an internal email regarding new comments on an item, for example.

   This was not the case in the past, where there was a "Log In to My Account" button that would log you in and redirect back to the page you were on previously. I'm not sure why that functionality was changed to this far inferior version. I am unable to think up a use case where a user is on any page on Box while not logged in and would want to log in only to be directed to the home page rather than the page they were on which required them to log in in the first place.

   With the current iteration of Box, when you follow a shared link while not logged in, the only way to log in is to click "Go to My Account" which directs you to your home page on your Box Account. This requires re-following the link again to get to the shared item as a logged in user. This adds several additional clicks to the simple task of following a shared link from an internal email regarding new comments on an item, for example.

   This was not the case in the past, where there was a "Log In to My Account"… more

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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7. There's no need for the "Launching Application" popup... I know its opening, I just clicked for it to open...

   When selecting “Open With” and opening a file this notification pops up:

   ---

   Launching Application

   ... is opening in Adobe Acrobat. Saving your file will save changes directly back to
   Box.

   Lock file to prevent others from editing it

   ---

   This is not necessary. It adds no functionality. I KNOW its opening, I just asked it to open by clicking OPEN. Then I have to click CLOSE to move on to the next step?

   I understand the "Lock file to prevent others from editing it" might be useful to someone who is opening their own file and forgot to lock it, but couldn't that be a different pop up somewhere else? Does it need to be when opening a file?

   Or have it automatically go away after a few secons and open the file, I just hate having to click close a hundred times a day.

   When selecting “Open With” and opening a file this notification pops up:

   ---

   Launching Application

   ... is opening in Adobe Acrobat. Saving your file will save changes directly back to
   Box.

   Lock file to prevent others from editing it

   ---

   This is not necessary. It adds no functionality. I KNOW its opening, I just asked it to open by clicking OPEN. Then I have to click CLOSE to move on to the next step?

   I understand the "Lock file to prevent others from editing it" might be useful to someone who is opening their own file and forgot to lock it, but… more

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   0 comments  ·  New UI  ·  Delete…  ·  Admin →
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8. Allow Admins to Monitor for Sync Errors

   Currently if there are any sync errors in Box Drive the only way to identify them is for the user to notice the toast notification or click on the Box Drive systray icon. Relying on the end user to report errors is not reliable and almost caused us to lose data going back several years.

   The only way errors are logged is in the Box Drive log files but no one from Box or Box Support is willing to share how those are logged for admins to monitor.

   Box Drive needs to better log any errors encountered so admins can be proactive and address any issues before critical data is lost. Several options would be logging the event back to the admin console, creating a specific log file just for errors, logging an event to the system logs.

   Currently if there are any sync errors in Box Drive the only way to identify them is for the user to notice the toast notification or click on the Box Drive systray icon. Relying on the end user to report errors is not reliable and almost caused us to lose data going back several years.

   The only way errors are logged is in the Box Drive log files but no one from Box or Box Support is willing to share how those are logged for admins to monitor.

   Box Drive needs to better log any errors encountered so admins can… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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9. I want to receive alerts / notifications when a shared file is not accessed for a certain period of time by other users.

   I want to receive alerts / notifications when a shared file is not accessed for a certain period of time by other users.

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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10. Ability to search files by SHA1 value

    Currently, the Box File APIs can give data about the SHA1 values, and these present in Shield Alerts also. It would be very beneficial to be able to also search by SHA1 values.

    Key use cases:
    1. Detection of duplicate content within Box to save storage space, consolidate data and reduce version management.
    2. File correlation across systems (i.e. using SHA1 to correlate Box files with external security tools / malware scans)
    3. Better compliance and chain-of-custody (ensuring files are unchanged)

    SHA1 values are referenced here:
    https://developer.box.com/reference/resources/file/

    2 votes

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    0 comments  ·  Search  ·  Delete…  ·  Admin →
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11. In App Alert that user's password is expired

    We would like an in app alert or some email notification that the password has to be reset in order to continue using the app (Box Capture).

    Our users lose work or have all the items queued when offline, and when the password is enforced to be reset, they lose all their work.

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    not planned  ·  0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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12. Display by name, Alphabetical as a Default. Necessary for our business!

    It is 100% Necessary for our file Storage and Sharing needs for files to show up alphabetically BY DEFAULT. We just transferred over from Dropbox, and this is really annoying and a waste of time to have to set viewing each time we log in, and when we share files to have to explain to customers how to set their display. Display by name alphabetical should not only be an option, but a Default. Please make this available immediately. Our business model and client sharing workflow success depends on this. Thank you for implementing right away

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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13. Ability to disable "user added another user to your folder as a collaborator" email notifications.

    We've built an app that centers around adding users to folders owned by a service account. We had over 150k notifications in a single day, accounting for 80% of their email traffic to a single inbox for a brief period. We've have added a rule to block these incoming emails, but we are not satisfied with this solution and urgently request the ability to turn these off.

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    not planned  ·  0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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14. Ability to clear notifications

    User would like to be able to clear all notifications in their notifications window

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
    delivered  ·  dfisher responded

    This is solved in the new Web App UI – the messages page defaults to unread only, and you can easily mark messages as read.

15. More specific link in "XXXX's download activity is unusual" email.

    When a "XXXX's download activity is unusual" email is generated, there is a link in the email.

    The link directs just to the admin console where you then have to input the search criteria yourself. Ideally, the notification link would be specific to the user and the download activity.

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    not planned  ·  0 comments  ·  Security  ·  Delete…  ·  Admin →
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16. Support for MacOS Smart Folders with Box Drive

    We need a better mechanism to identify files that have been updated within a given time period at a user level.

    Currently, we rely upon email notifications, but Box email notifications are currently getting filtered on our network. The Smart Folders ability would address this problem.

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    not planned  ·  1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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17. Ability to see notifications for Deleted comments in the Notifications tab

    We would like to be able to know which comments have been deleted by users in the Notifications tab. Currently, Notifications appear only when comments are added.

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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    not planned  ·  vlarco responded

    This request addresses a relatively narrow use case, so we will not be prioritizing it. Most often, users delete comments since they do not want others to view them.

    What use cases would this feature serve?

18. Add Optional Security Notifications for Admins, Reports for Public Links, and Customize the Insights Dashboard

    We'd like to be able to receive notifications when a user creates a shared like that is "public" or available to anyone externally. With recent security concerns, we're not able to easily see how many public links are being created. The reports time out and we have to reach out to Box Support every time we want that data. In addition to better abilities to report and customize reports as many people have mentioned, it would be nice to customize the Insights dashboard to see the pertinent data to our organization.

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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19. Create notification to warn users that they are using special characters in their folder names that will not be able to sync
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    not planned  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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20. IP Whitelisting

    Please find our use case below for your better understanding and let us know how Box can support our requirements.

    We are working with multiple clients, and our primary focus is data handling, especially PII data. Currently, we have a centralized storage system (File Server) to store client data files and folders, which are accessible by both internal users and clients, based on the access permissions we provide.

    We are now planning to create Box accounts for each client, store the data there, and grant access to files/folders for our internal users as external collaborators. In this setup, the Box console should only be accessible through whitelisted IP addresses for our internal users (external collaborators). Internal users should only be able to access client files/folders from their Box account when connected to our domain network.

    After conducting a POC, we found that we cannot implement IP address whitelisting for external collaborators, nor can we control external collaborators' Box interfaces from the client Admin console. Many of the security policies are unavailable for external users.

    Essentially, clients will share files with us, and our internal users will simply view, edit, and share the files without being able to download them. There is no need to integrate with any third-party applications.

    Please review the above and let us know if this requirement is feasible with Box. Alternatively, if there are other options within Box that could support our needs, we would appreciate your guidance.

    Please find our use case below for your better understanding and let us know how Box can support our requirements.

    We are working with multiple clients, and our primary focus is data handling, especially PII data. Currently, we have a centralized storage system (File Server) to store client data files and folders, which are accessible by both internal users and clients, based on the access permissions we provide.

    We are now planning to create Box accounts for each client, store the data there, and grant access to files/folders for our internal users as external collaborators. In this setup, the Box… more

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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