888 results found

1. Allow Admins to STOP Email Uploads Success/Failure Notifications

   We have a requirement for some groups to email reports into Box folders. When using the Email Upload functionality, Box will send the uploading user an email to confirm whether their upload completed successfully or failed. Employees receive excessive emails since we cannot stop Box from sending these confirmations.
   Just make it an option in the admin console to shut off these confirmation emails.

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   0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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2. Granular reporting on insufficient permissions when moving content

   User received this error notification: collaborate folder could not be moved. However, the destination was not a collaborated folder.

   It was vague and would be nice to understand which folder/files are impacted.

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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3. Allow End users to email shared links to groups

   Users would like to be able to send notifications to groups. When selecting to send shared link as emails, you cannot select groups.

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   not planned  ·  0 comments  ·  Web App  ·  Delete…  ·  Admin →
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4. Offer ability to enable SMS notifications when someone tags me in a comment

   Offer ability to enable SMS notifications when someone tags me in a comment

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   0 comments  ·  Notifications  ·  Edit…  ·  Delete…  ·  Admin →
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5. Custom-Branded Email Alias for End User Notifications
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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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   not planned  ·  Adminmwang (Product Manager, Box) responded

   Thanks for the suggestion. Unfortunately, due to competing priorities, this is not currently on our roadmap.

6. Ability to Edit folder contents but Folder cannot be deleted

   Hello,

   I am submitting a feature request for the ability to have Folder contents edited and changed (Add remove files), but users who have Editor permissions cannot delete the folder itself. We had an issue where a folder was deleted that has data sent to it via a Python script. The user meant to delete some contents from the folder, but accidentally deleted the folder itself. The folder name was "Doc Upload Test".

   I was able to get the folder restored through the Box Support team. If there was a feature for each folder where a checkbox was available that has an option where only the Admin account can remove the folder, would be very helpful. I think the cloud storage provider MEGA offers a similar feature. The users you share the folder with can view your files, and add their own files and folders but not edit, delete or move anyone else's files shared in that folder.

   Thanks.

   Hello,

   I am submitting a feature request for the ability to have Folder contents edited and changed (Add remove files), but users who have Editor permissions cannot delete the folder itself. We had an issue where a folder was deleted that has data sent to it via a Python script. The user meant to delete some contents from the folder, but accidentally deleted the folder itself. The folder name was "Doc Upload Test".

   I was able to get the folder restored through the Box Support team. If there was a feature for each folder where a checkbox was available that… more

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   0 comments  ·  Content Manager  ·  Delete…  ·  Admin →
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7. Be able to disable or enable email notifications for individual users via the Admin Console.

   Be able to disable or enable email notifications for individual users via the Admin Console. But still providing users the ability to enable / disable or change their email notifications.

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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8. Allow groups to be specified as 'notified to' in Box Shield Threat Detection Rules

   Only user accounts can be specified for the 'Notification Destination' of the Threat Detection rules in Box Shield.
   Since maintenance is required when the person in charge changes, it should be possible to specify a group.

   ■In Japanese：
   Box shieldに存在する検出ルールの「通知の送信先」は、ユーザーアカウントのみが指定できます。
   担当者が変わったときメンテナンスが必要になるので、グループを指定できるようにしてください。

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   0 comments  ·  Shield  ·  Delete…  ·  Admin →
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9. Content Manager collaborator visibility when folders hidden for collaborators

   As Administrators, we anticipate the visibility of all collaborators in every folder within the Box Content Manager.
   When a folder is configured to "Hide collaborators and their activity from non-owners," even Administrators utilizing the Content Manager are unable to view the collaborators (without notification), which complicates the troubleshooting process.
   For instance, a folder may contain numerous collaborators, yet it remains invisible under the Manage Collaborators menu. Administrators should have access to all collaborative information; this is an essential aspect of their responsibilities. Additionally, the majority of Administrators are unaware of this issue.
   Utilizing the login-as user feature is not a preferred approach and results in significant delays during troubleshooting.

   As Administrators, we anticipate the visibility of all collaborators in every folder within the Box Content Manager.
   When a folder is configured to "Hide collaborators and their activity from non-owners," even Administrators utilizing the Content Manager are unable to view the collaborators (without notification), which complicates the troubleshooting process.
   For instance, a folder may contain numerous collaborators, yet it remains invisible under the Manage Collaborators menu. Administrators should have access to all collaborative information; this is an essential aspect of their responsibilities. Additionally, the majority of Administrators are unaware of this issue.
   Utilizing the login-as user feature is not… more

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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10. Pop Up/Alert for duplicate folder name

    Customer is interested in a pop up or alert when users enter a duplicate name for a folder. This could be specific alert to just admins but some sort of notification to prevent duplicative folder names.

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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11. Offer ability to enable SMS notifications when a task is assigned to me

    Offer ability to enable SMS notifications when a task is assigned to me

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    0 comments  ·  Notifications  ·  Edit…  ·  Delete…  ·  Admin →
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12. I would like enhanced notifications for public liniks

    I would the ability to receive notifications for downloads of Shared links (that is, publicly accessible links, not requiring a login). Further, I would like the ability to demand an email address be entered before the download occurs. You can demand an email address on public upload request, and it would be great to be able to do the same for a download.

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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13. I'm a sole proprietor and need your Business Plus features

    Hello, I'm coming back to our exchange on Twitter from earlier today.

    I was a Box user between 2013-18 when my business started to grow and my Box plan became too limited. Also the branding of my file exchange service became a must.

    Back then I wanted to switch to Business Plus but the minimum of 3 payed users made this way too expensive and also simply unreasonable for me as a one-man show. I exchanged various emails with your support and spoke with your office in Munich about whether it was possible to offer a One User Business Plus account before giving up at some point since the answer was no. I switched to WeTransfer where I soon became a beta user for their current Plus plan.

    I like WeTransfer and had a good relation with their beta team but unfortunately their platform is not always as reliable as it had to be and the features offered still leave a lot to be desired.

    Let me keep this brief for now, do you see a chance to offer a one user Business Plus account, ideally with a 'fair' monthly fee that suits a fairly small business like mine?

    I'm a audio mastering engineer and work with clients around the world around 15 per month, while 4 or 5 of them are regulars. Reliability, ease of use for my clients and speed are crucial for me, so is storage space and branding. I love the idea to offer my clients an app for communication and fast project updates, and in general I'd love to move all project related communication into their dedicated folders.

    I have plenty of colleagues who are 'so/so' happy with WT, Dropbox, G-Drive etc, none of them would hesitate to switch to a much better platform as long as the cost will stay in relation to our income.

    I look forward to hearing from you.

    Hello, I'm coming back to our exchange on Twitter from earlier today.

    I was a Box user between 2013-18 when my business started to grow and my Box plan became too limited. Also the branding of my file exchange service became a must.

    Back then I wanted to switch to Business Plus but the minimum of 3 payed users made this way too expensive and also simply unreasonable for me as a one-man show. I exchanged various emails with your support and spoke with your office in Munich about whether it was possible to offer a One User Business Plus… more

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    1 comment  ·  Other  ·  Delete…  ·  Admin →
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14. Google Doc "share" from google.

    When using V2 of the box integration with google docs, apparently the ability to "share" the document from google itself, was apparently removed (it shows as available at 1:05 of this box video https://support.box.com/hc/en-us/articles/360043696854-Inviting-Collaborators )

    Removing this functionality is not only cumbersome, it creates HUGE potential security issues.

    I would like users in our organization to be able to store these google documents in box, to avoid having to manage multiple file storage systems. For one thing, it is cumbersome and unintuitive to have to go to box to invite a person to collaborate with my google doc. And then for the user to have to go through box and then know to click to edit the file to get to the google doc. That's like having to go through your neighbor's house to get to your own refrigerator.

    But even worse, it creates HUGE potential security issues. In the real world, people often mistakenly invite "collaborators" to the wrong file. EASY to do when busily viewing a list of nearly identical documents in a box folder. OR worse, they invite collaborators to the entire folder and all its subfolders. Potentially CATASTROPHIC depending on the contents of those folders. This kind of thing happens in the real world, no matter how much you train them. Like I was saying above, I don't want users to go through the neighbor's house AT ALL. I just want to give them the soda or whatever I want them to have. which is not related to the neighbor's house at all. They have no business in the neighbor's house at all.

    When a user shares a google document from within the google interface, there is no mistaking which document is being shared. And there is no potential for sharing any other document or a whole directory of documents.
    
    Basically this new version of this integration REMOVES the very collaborative features of google docs, and adds a layer of complexity, along with a potential for massive mistakes ranging from problematic to disastrous.
    This integration as it is now, with regular google "sharing" removed, basically guarantees that we won't use it. There is virtually no upside and HUGE potential downsides.
    
    Honestly, I can't believe google even allowed their own "share" button to be removed from their premium suite of apps.
    
    It's a HUGE security and workflow oversite, done I can only imagine, to force people to go through and see box, even if that causes the previously listed gymnastics and potential debacles. Thus it seems it was done with marketing in mind, rather than a benefit to the users. This was incredibly shortsighted.
    
    As mentioned. We will NOT use this feature as is, for the potential security vulnerabilities alone. Thus the current implementation is driving us AWAY from box. Since we have to use google docs for these use cases.
    
    PLEASE revert the feature to enable the regular "share" functionality in Google apps.

    UPDATE: Actually it's worse than I thought. Just tested between two of my accounts. Since the "sharing" apparently only works by inviting "collaborator" as an editor, the user actually has to CREATE a box account just to edit the google sheet. I mean SERIOUSLY. What a ridiculous marketing move. Definitely will NOT use this integration as it is now. It's pretty much all downside, virtually no upside.
    If you want happy Box users, PLEASE don't do stuff like this. We like it when you HELP us. Not when you use us to be mules to market your platform to our business associates. I'd brag about you MORE (and have) if you just make my life easier. NOT when you do stuff like this. Just put it back the way it was.

    When using V2 of the box integration with google docs, apparently the ability to "share" the document from google itself, was apparently removed (it shows as available at 1:05 of this box video https://support.box.com/hc/en-us/articles/360043696854-Inviting-Collaborators )

    Removing this functionality is not only cumbersome, it creates HUGE potential security issues.

    I would like users in our organization to be able to store these google documents in box, to avoid having to manage multiple file storage systems. For one thing, it is cumbersome and unintuitive to have to go to box to invite a person to collaborate with my google doc. And then… more

    3 votes

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
    delivered  ·  Adminkkung (Admin, Box) responded

    When using the integration, users can now share a Google file directly within the editor, using Box’s sharing modal permissions and settings.

15. show automation creator as the sender of automation task assignment email

    Currently, automation task email notifications show the sender as the primary email regardless of who created the automation

    In a large company, users might not even know who the admin is and discard the emails as spam or unnecessary.

    4 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
    existing feature  ·  schang responded

    Available in Relay

16. I am struggling with basic functionality of box i.e. sharing a folder with external users.

    I followed simple steps to use box application to share some business information with external stakeholder.
    1. Created a folder
    2. Uploaded my files
    3. Clicked on share button at the top right corner and added the email addresses of folks I want to share with
    4. Gave them viewer access

    Result:
    1. I can see in sharing panel these new users have pending requests
    2. The users get email notification to access the folder but when they click they get an error 403.

    It has happened multiple times, for some users the process is smooth, others it always throws errors. I have tried removing and adding them again but doesn't work.

    I followed simple steps to use box application to share some business information with external stakeholder.
    1. Created a folder
    2. Uploaded my files
    3. Clicked on share button at the top right corner and added the email addresses of folks I want to share with
    4. Gave them viewer access

    Result:
    1. I can see in sharing panel these new users have pending requests
    2. The users get email notification to access the folder but when they click they get an error 403.

    It has happened multiple times, for some users the process is smooth, others it always throws… more

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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17. Add notification for users when changing a template, that existing workflows using the template will not be changed.

    Only new workflows from that point forward would be affected.

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    not planned  ·  0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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18. History of recently shared files and collaborators

    History of recently shared files and collaborators. Similar to the ‘Recents’ or ‘Notifications’, it’d be very useful to see a history (even if limited) of files that I shared with other team members.

    3 votes

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    1 comment  ·  Web App  ·  Delete…  ·  Admin →
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19. Setting tags for each folder

    For example, I would like to see the setting inherited by a specific folder and its subfolders, similar to the "Override default settings for this folder and all subfolders" in the email notification in the folder settings.

    In a tenant with many end users, tags can be disorganized.
    For example, if you try to create a tag for December, some users may find that there are many ways to describe the month, and when they try to search for a tag, they may not be able to find the desired tag.
    For this reason, many tenants restrict the creation of tags by end users.
    (e.g.) 202012、12月、１２月、December、Dec、十二月、etc.

    However, if tags can be set for specific folders (e.g. personal folders), we believe that tags can be created by end users to facilitate the search, management, and operation of the desired folders.

    【日本語訳】
    フォルダ毎にタグの設定をできるようにしてほしいです。
    例えば、フォルダ設定内のメール通知の「このフォルダとすべてのサブフォルダのデフォルト設定を上書きする」と同じように、特定のフォルダとその配下のフォルダに設定が継承されるようにしてほしいです。

    多くのエンドユーザーが所属するテナントにおいて、タグが乱立することがあります。
    例えば、12月というタグを作成しようとした場合、ユーザーによっては下記のように記載方法が多岐に渡り、タグを検索しようとすると目的のタグがヒットしないといった事象が起こりうると想定されます。
    そのため、多くのテナントではエンドユーザーのタグの作成を制限していると思われます。
    例）202012、12月、１２月、December、Dec、十二月、等

    しかし、特定のフォルダ(個人フォルダ等)にタグを設定できるようになれば、タグの作成をエンドユーザーで行い、目的のフォルダの検索、管理、運用がスムーズに行えると考えます。

    For example, I would like to see the setting inherited by a specific folder and its subfolders, similar to the "Override default settings for this folder and all subfolders" in the email notification in the folder settings.

    In a tenant with many end users, tags can be disorganized.
    For example, if you try to create a tag for December, some users may find that there are many ways to describe the month, and when they try to search for a tag, they may not be able to find the desired tag.
    For this reason, many tenants restrict the creation of… more

    4 votes

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    0 comments  ·  Search  ·  Delete…  ·  Admin →
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20. Remove Platform App Change Approval Requirement & Improve SDK/API support

    I currently have a production issue (all key functionality is severely impaired, on par with an outage) as a result of failed API calls and because changing App Platform settings requires the approval of a Box Enterprise Admin review and approval. There is no ETA on how long this will take: days, weeks, months? Other community posts echo this concern and there were no concrete answers provided. This is revenue impacting and needs attention in the next 12 hours. While I understand this is not an enterprise account and there are only so many admins that can review these requests, this workflow is not sustainable, the requirement could be removed, simply by putting stricter security rules and guardrails in place and letting the user be responsible for their settings with legal binding agreements, etc. AWS demonstrates this wonderfully.

    Please contact me, regarding this matter asap.

    I currently have a production issue (all key functionality is severely impaired, on par with an outage) as a result of failed API calls and because changing App Platform settings requires the approval of a Box Enterprise Admin review and approval. There is no ETA on how long this will take: days, weeks, months? Other community posts echo this concern and there were no concrete answers provided. This is revenue impacting and needs attention in the next 12 hours. While I understand this is not an enterprise account and there are only so many admins that can review these requests,… more

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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