3940 results found

1. Add additional file attribute filters when viewing files

   Currently there are only 3 file filter attributes. (Name, Updated, Size) Would like to add additional file details to the UI. For example, if a file is received via File Request and file description is enabled, have that available for view right on the screen instead of having it to hover the "i" icon to view the details

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   0 comments  ·  New UI  ·  Delete…  ·  Admin →
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2. Smaller icons for Box Drive on windows

   The "status" icons on folders/files in Box Drive cover up 80% of the thumbnail for the file (or folder itself). This happens when explorer is set to list or details view.

   This makes scanning a folder with many documents for a particular file type extremely difficult, as there's not much visual distinction between excel, word, and ppt docs when they're all covered by one of the Box Drive syncing status icons. The PPT/Excel/Word logos are completely covered with just a vague hint of color peeking out.

   It would be ideal to figure out some way to make these icons smaller, move them, whatever, so we can have that visual distinction between file types back.

   The "status" icons on folders/files in Box Drive cover up 80% of the thumbnail for the file (or folder itself). This happens when explorer is set to list or details view.

   This makes scanning a folder with many documents for a particular file type extremely difficult, as there's not much visual distinction between excel, word, and ppt docs when they're all covered by one of the Box Drive syncing status icons. The PPT/Excel/Word logos are completely covered with just a vague hint of color peeking out.

   It would be ideal to figure out some way to make these icons… more

   139 votes

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   46 comments  ·  Box Drive  ·  Delete…  ·  Admin →
   delivered  ·  AdminAkshay Ravi (Admin, Box) responded

   This was delivered in Box Drive v2.16!

3. I would like the restrictions on Box AI to be lifted or reduced.

   It's great that the Box AI query limit has been lifted.
   Next, we would like to see the following three limits lifted or reduced.
   ・Limited to 1,000 characters per question
   ・Text content size limit is 1MB, with larger files only processing the first 1MB of text
   ・Non-English languages may produce lower quality results

   Of course, we would also like to see the accuracy of the AI ​​improved. (Especially Bax AI for Hubs)

   82 votes

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   on roadmap  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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4. Login screen should appear when browser access Office files opened by Office Online from Box for Teams

   When i open Office files by Office Online from Box for Edit without logging in to my account on the browser , a error page which demand login appears. I demand improving this. it should move into login page.

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   0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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5. When building a hub, it would be beneficial to be able to add files and folders in which you have less than owner, co-owner or editor access

   Being able to add folders to view and upload files to a hub without higher (owner, co-owner, editor) access would allow much more functionality to the product.

   2 votes

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   1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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6. Enhance Box for G Suite to Support Older Office Files (.doc, .xls)

   User would like to be able to utilize older Office Files (.doc or .xls) with the Box for G Suite integration.

   2 votes

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   0 comments  ·  Delete…  ·  Admin →
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7. "Shared links" - search functionality

   Currently "Shared links" do not have the search functionality or the search bar enabled. This is presenting an issue some someone that needs to share a ton of files and for one reason or another cannot add the users as collaborators.

   24 votes

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   gathering feedback  ·  1 comment  ·  Web App  ·  Delete…  ·  Admin →
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8. Better visibility for file metadata

   We would like for metadata to be more visible next to the file on the preview screen instead of having to go to the metadata section and clicking on view.

   If metadata could be more easily accessible on the file, as well as when you copy/move the file within Box, it would be helpful if it went with the file too.

   35 votes

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   not planned  ·  1 comment  ·  Metadata  ·  Delete…  ·  Admin →
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9. Box Drive Backups via Time Machine

   Allow Time Machine on a Mac to backup files stored on the Box Drive on my HD.

   11 votes

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   2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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10. Ability to report on what types of files users have

    The ability to drill down at the user level to show what kinds of files a user has. E.g. 50% .docx, 10% jpg etc. without looking at the content itself.

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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    not planned  ·  Anonymous responded

    Thank you for the suggestion! We are not reviewing this at the moment, but will consider with additional customer demand.

11. Option to Restore an Item from Trash to a New Location (Other Than the Original Location)

    Users cannot view/preview the contents in their trash before determining if they want it to be restored.

    No clear way to recall exactly where each of the files were restored to (especially when you're dealing with dozen or more files)

    9 votes

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    2 comments  ·  Web App  ·  Delete…  ·  Admin →
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    not planned  ·  Brad Monroe responded

    We don’t currently have this slotted in as an update to the Trash page given limited asks for it. If customer demand persists, we will re-evaluate, though this change also requires an API update since https://developer.box.com/v2.0/reference#restore-a-trashed-item only allows choosing of a new target parent folder in the case where the original parent has been deleted or user lost access.

12. I would really love to be able to see and use my PDF bookmarks from within the Box preview service

    I have large PDF files that are stored on Box. Rather than having to always download the files I would like to use the bookmarks within the PDF to navigate even if I am in the Box Preview function.

    Thank you for considering this enhancement

    8 votes

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    0 comments  ·  Preview  ·  Delete…  ·  Admin →
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13. Notification about Update of File

    If you share a link to a file or folder, is there a way for recipients on that file to be notified that the file has been updated or in the case of a folder that another file has been added?

    For example, when they receive the link, could there be a message that says, if you'd like to get updated about this file/folder enter your e-mail. Then Box has a way of sending them the updates.

    32 votes

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    3 comments  ·  Web App  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Business Analyst, Box) responded

    I would like to better understand the use case / core problem this feature would address. Please share additional details in the comments below.

14. Your browser based video player is slow and doesn't always load files.

    video player is slow and at least 60% of the time I have to download a video because your website won't finish loading. It regularly gets hung up on the last 10% and will just sit there. This issue is destroying my productivity, and I am forced to download the files to my computer just so I can view them. My computer doesn't have infinite space, that's why we pay for your service.

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    0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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15. New Box Drive for Windows (Cloud Files): Improve Explorer UX during startup/connecting to avoid unstable/incorrect folder state

    Problem (What problem could Box solve for you?)
    When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
    This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users think Drive is broken or content is missing).

    Proposed improvement
    Please improve the File Explorer experience while Box Drive is starting/connecting/initializing so users do not see an unstable or misleading folder state. For example:
    Show a clear “Box Drive is connecting/initializing” placeholder and block navigation until ready; and/or
    Provide an admin/user option to delay/hide the Box Drive mount until Drive is connected; and/or
    Ensure cached vs. not-yet-available content is clearly indicated without throwing generic Windows errors.

    Steps to reproduce
    1.Install new Box Drive for Windows (Cloud Files architecture), version 2.48 (pilot).
    2.Ensure Box Drive is configured to auto-start on Windows login.
    3.Reboot the PC and open File Explorer immediately after login.
    4.Observe Box folder becomes visible before Drive is fully ready; icons may be missing/blank; opening folders may show errors.

    Impact
    ・End-user confusion (“Drive is broken”, “files disappeared”)
    ・Increased helpdesk tickets and delays in rollout/adoption of the new Box Drive

    The following is written in Japanese

    Windows 向け新しい Box Drive（Cloud Files）：起動／接続時にエクスプローラーの UX を改善し、不安定または誤ったフォルダー状態を回避する

    問題（Box はどのような課題を解決できるか？）
    Windows の起動時に、新しい Box Drive（Cloud Files アーキテクチャ）が自動接続します。この「接続／初期化」中、Box Drive がまだ完全に起動・準備完了していないにもかかわらず、File Explorer に Box Drive フォルダーが表示されます。フォルダー表示が不安定で、一部の項目でアイコン／ステータスが表示されないことがあり、フォルダーを開くとエラーになる場合があります。この現象はパイロットに参加している複数ユーザーで一貫して発生しています。この挙動は「Box Drive アプリケーションが起動していない場合でも Box Drive フォルダーにアクセス可能」という機能仕様に沿っている可能性がありますが、部分的に初期化された状態が見えてしまうことで混乱を招き、サポートチケットの増加につながっています（ユーザーが「Drive が壊れている」「コンテンツが消えた」と誤解する）。

    改善案
    Box Drive の起動／接続／初期化中に、File Explorer 上で不安定または誤解を招く状態が見えないよう、エクスペリエンスを改善してください。例：
    ・「Box Drive は接続／初期化中です」という明確なプレースホルダーを表示し、準備完了までナビゲーションをブロックする
    ・Drive が接続されるまで Box Drive のマウントを遅延／非表示にする管理者／ユーザー向けオプションを提供する
    ・キャッシュ済みコンテンツと、まだ利用できないコンテンツを明確に区別して表示し、一般的な Windows エラーを出さないようにする

    再現手順
    1.新しい Box Drive for Windows（Cloud Files アーキテクチャ）v2.48（パイロット）をインストールする
    2.Windows ログイン時に Box Drive が自動起動するよう設定する
    3.PC を再起動し、ログイン直後に File Explorer を開く
    4.Drive が完全に準備完了する前に Box フォルダーが表示されることを確認する（アイコンが欠落／空白になる場合がある）。接続中の状態でフォルダーを開くとエラーが出る場合がある

    影響
    ・エンドユーザーの混乱（「Drive が壊れている」「ファイルが消えた」）
    ・ヘルプデスク問い合わせの増加、および新しい Box Drive の展開／定着の遅延

    Problem (What problem could Box solve for you?)
    When Windows starts, the new Box Drive (Cloud Files architecture) auto-connects. During this “connecting/initializing” period, the Box Drive folder becomes visible in File Explorer even though Box Drive is not fully running/ready. The folder view is unstable: some items show missing icons/status, and opening folders can result in errors. This happens consistently across multiple users in our pilot.
    This behavior may be aligned with the feature “Box Drive folders remain accessible even when the Box Drive application is not running,” but exposing a partially-initialized state causes confusion and support tickets (users think… more

    •  

    3 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Let user disable shortcut top menu () or load shortcut menu before files listing

    Hi everyone,

    whenever we user move from one folder to the next, using the web app in a browser, the page load is delayed by the shortcut menu on top. This shortcut menu displays buttons for [Upload][Folder][Word Document][Excel Spreasheet].

    The current implementation is sooo annoying, since these four buttons are loaded on page and after the files listing in the directory. Unfortunately this shifts the file list of the directory down on the page each time.

    This shifting down the file listing on the page is so annoying for browsing directories, since in that time one can't aim for clicking on files with the mouse. So it slows down the directory browsing experience of the user by around a second with each directory change.

    I suggest two solutions:
    1. The menu becomes optional and the user can disable it.
    2. The implementation is changed, so that the shortcut menu is loaded before the file list. In this way the file listing doesn't move down on the page after it is first displayed.

    Looking forward seeing this resolved.

    Many thanks and all the best
    Dirk

    Hi everyone,

    whenever we user move from one folder to the next, using the web app in a browser, the page load is delayed by the shortcut menu on top. This shortcut menu displays buttons for [Upload][Folder][Word Document][Excel Spreasheet].

    The current implementation is sooo annoying, since these four buttons are loaded on page and after the files listing in the directory. Unfortunately this shifts the file list of the directory down on the page each time.

    This shifting down the file listing on the page is so annoying for browsing directories, since in that time one can't aim for clicking… more

    1 vote

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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17. Automatically apply metadata and tags to folders and files with pulse

    Box provides users and organizations the ability to apply tags and metadata; however, trusting all users in an organization to know when and how to apply tags and metadata is not plausible.

    Box admins should be able to use Box Relay so that whenever a file or a folder is created/uploaded to a certain section of Box in our organization, then a tag or meta data flag is applied.

    Example:

    I have a folder called 2021 Tax Documents
    Tag I want Applied: 2021 Tax Documents
    Example File Name: File A

    In the example above, as soon as the example file (FIle A) is uploaded to the 2021 Tax Document Folder, I want to be able to set-up a rule that automatically applies the 2021 Tax Document tag.

    This way, I can search for all files with a 2021 Tax Document tag and File A will populate despite not having any of the key words in the file name.

    Box provides users and organizations the ability to apply tags and metadata; however, trusting all users in an organization to know when and how to apply tags and metadata is not plausible.

    Box admins should be able to use Box Relay so that whenever a file or a folder is created/uploaded to a certain section of Box in our organization, then a tag or meta data flag is applied.

    Example:

    I have a folder called 2021 Tax Documents
    Tag I want Applied: 2021 Tax Documents
    Example File Name: File A

    In the example above, as soon as the example file… more

    1 vote

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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18. Feature to run report for missing files for access stats on folder when the folder is not available as of the moment.

    Feature to run reports for missing files for access stats on folder when the folder is not available as of the moment.

    1 vote

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. "Support for Older Office Files in Box for G Suite Integration Needed"

    User would like to be able to utilize older Office Files (.doc or .xls) with the Box for G Suite integration.

    2 votes

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    0 comments  ·  Delete…  ·  Admin →
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20. Display metadata in Box Drive

    It would be nice to see input metadata for files in the Box Drive file system.

    8 votes

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    1 comment  ·  Metadata  ·  Delete…  ·  Admin →
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