9865 results found

1. Enable Advanced Boolean Search Filters When Exporting Legal Hold Content

   While Box allows export of content under Legal Hold, the workflow lacks Boolean search capabilities to refine the export dataset. Users can’t currently apply logical conditions like AND, OR, NOT, or grouping filters (e.g., "contract AND 2023" OR "proposal NOT draft") before exporting files. This limitation forces bulk exports and requires manual filtering post-download.

   Proposed Enhancement:
   Integrate Boolean search operators into the Legal Hold export interface.

   Allow users to construct logical queries across file content, metadata, filename, custodian, date range, and folder path.

   Enable advanced filters: (“Project A” AND “budget”) OR (“legal hold” NOT “archived”).

   Display matching results with export checkboxes and preview options.

   Log applied search filters and export actions for compliance auditing.

   While Box allows export of content under Legal Hold, the workflow lacks Boolean search capabilities to refine the export dataset. Users can’t currently apply logical conditions like AND, OR, NOT, or grouping filters (e.g., "contract AND 2023" OR "proposal NOT draft") before exporting files. This limitation forces bulk exports and requires manual filtering post-download.

   Proposed Enhancement:
   Integrate Boolean search operators into the Legal Hold export interface.

   Allow users to construct logical queries across file content, metadata, filename, custodian, date range, and folder path.

   Enable advanced filters: (“Project A” AND “budget”) OR (“legal hold” NOT “archived”).

   Display matching results with export… more

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2. Enable Full‑Text Search‑Based Filtering When Exporting Legal Hold Content

   The current Legal Hold export workflow in Box does not allow for full-text search within held content before exporting. This means customers must export entire holds and then filter or search locally, which is inefficient and can result in unnecessarily large export volumes.

   For effective eDiscovery and compliance investigations, full-text search is critical to quickly locate and export only the most relevant documents. This capability should work across folders, user data, and file contents, not just filenames or metadata

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3. Automatically Delete Files After Purge Policy Period (Respecting Legal Hold)

   While retention policies provide timed safeguarding, the system does not guarantee automatic deletion of items once the retention period ends particularly when a purge policy is specified. End users must rely on manual deletion or scheduled processes.

   This enhancement would ensure that files automatically expire and are permanently deleted via defined purge policies unless they’re subject to a Legal Hold, which always takes priority.

   Proposed Functionality:
   At retention expiration, system automatically deletes files according to defined purge rules.

   Legal Hold overrides deletion, preventing removal until hold is lifted.

   The system logs all auto-deletions in audit trails, identifying the purge policy as the source agent.

   While retention policies provide timed safeguarding, the system does not guarantee automatic deletion of items once the retention period ends particularly when a purge policy is specified. End users must rely on manual deletion or scheduled processes.

   This enhancement would ensure that files automatically expire and are permanently deleted via defined purge policies unless they’re subject to a Legal Hold, which always takes priority.

   Proposed Functionality:
   At retention expiration, system automatically deletes files according to defined purge rules.

   Legal Hold overrides deletion, preventing removal until hold is lifted.

   The system logs all auto-deletions in audit trails, identifying the purge policy… more

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4. Enable End Users to Apply Existing Retention Policies to Their Content

   Currently, only administrators can assign retention policies to content in Box. This central control is important for compliance, but it also creates workflow bottlenecks when end users need to apply retention to content immediately for governance, regulatory, or project-specific reasons.

   Allowing end users to apply pre-approved, administrator-created retention policies or templates to their own content would:

   Empower teams to self-govern content in line with company compliance standards.

   Reduce admin overhead and delays.

   Ensure governance rules are applied at the point of content creation, rather than after-the-fact by admins.

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5. Allow Early Removal of Retention Policy from Specific Content Before Period Ends

   Currently, Box retention policies apply for the entire duration set and cannot be removed from individual files or folders before the retention period ends—unless the entire policy assignment is removed.

   This limitation creates operational challenges in scenarios where:

   Certain files are retained longer than necessary due to changes in compliance requirements.

   Content is mistakenly placed under a retention policy but only a small subset needs early release.

   Legal, compliance, or business needs require faster deletion of specific files without impacting other content under the same policy.

   Introduce the ability for authorized administrators to remove or override a retention policy on specific content items before the set retention period has expired. This should be:

   Granular: Apply to a file or folder level without affecting other content governed by the same policy.

   Auditable: Capture all early-release actions in activity logs for compliance tracking.

   Permission‑Controlled: Restrict this capability to specific admin roles to avoid misuse.

   Currently, Box retention policies apply for the entire duration set and cannot be removed from individual files or folders before the retention period ends—unless the entire policy assignment is removed.

   This limitation creates operational challenges in scenarios where:

   Certain files are retained longer than necessary due to changes in compliance requirements.

   Content is mistakenly placed under a retention policy but only a small subset needs early release.

   Legal, compliance, or business needs require faster deletion of specific files without impacting other content under the same policy.

   Introduce the ability for authorized administrators to remove or override a retention policy on… more

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6. Use the API to move a file in one Box folder and add it as a version in another folder.

   Use case:
   1. Un-retouched ref sits in Box folder
   2. New version of file comes in from external retoucher
   3. API moves incoming retouched file as version

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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7. Account provision based on invitation received.

   Hi
   Case #3378972. Refer this for details.

   When someone in our domain receives an invitation to collaborate in a folder and they don’t yet have a Box account, an account will be provisioned and that user will automatically become a managed user under your enterprise instance. This is some kind of a backdoor account creation which we want to have a control on. We have account approval process where Cost Center managers review and approve the license cost. Need this capability to have a control over this way of account creation.

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8. Allow Box Zones with fewer than 10 seats

   I'm in the UK so need to be GDPR-compliant and store my data here. Currently, I can't ensure my data is stored in the UK without having Box Zones, which requires 10 seats. I'm a solo business, three seats is already more than I need.

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9. Add Fixed and Descriptive CSS Tags for Easier Pendo Integration

   We use Pendo to automate and manage user guidance within Box. Pendo provides automation features that allow us to automatically trigger specific AI agents, even when many agents exist.

   However, with the current Box coding rules, it is often difficult to use Pendo’s feature tagging effectively, because it is hard to uniquely identify elements for tracking or automation.

   I would like to request that Box implements a development rule to add fixed and descriptive CSS tags (classes or IDs) to relevant elements related to AI agents. This would make it easier for Pendo users to specify and control these elements, significantly improving integration and automation workflows.

   We use Pendo to automate and manage user guidance within Box. Pendo provides automation features that allow us to automatically trigger specific AI agents, even when many agents exist.

   However, with the current Box coding rules, it is often difficult to use Pendo’s feature tagging effectively, because it is hard to uniquely identify elements for tracking or automation.

   I would like to request that Box implements a development rule to add fixed and descriptive CSS tags (classes or IDs) to relevant elements related to AI agents. This would make it easier for Pendo users to specify and control these elements,… more

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10. Support Dassault/CATIA format for opening

    I often use Dassault/CATIA format files, so I'd like to be able to open them directly from the Box browser.

    -in Japanese-
    Dassault/CATIA format のファイルを利用する機会が多いため、Boxのブラウザ上から直接開けるようにしてほしい。

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11. LFO

    If you try to copy a large number of files and they become subject to LFO, please give me a warning.
    The folder was locked for a week until it was finished copying over 300,000 files, and a new folder could not be created and work could not be performed.

    大量ファイルをコピーしようとしてLFO対象となる場合は、警告をしてほしい。
    30数万ファイル入ったファイルをコピーして終わるまでの1週間該当フォルダがロックされ、新規フォルダが作成できず業務が実施できなかったことがあったため。

    5 votes

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12. Show "Show Folder" button in banner when creating new folder.

    If the amount of content is small, there is no need to search for it, but if the amount of content is large, it will take time to search for the newly created folder after creation, which is inefficient.
    Therefore, I would like to request that this function be implemented so that I can transition to a new folder immediately after creating it.

    コンテンツ数が少なければ探す必要はないですが、コンテンツ数が多いと作成後に新しく作成したフォルダを探す時間が掛かってしまい非効率です。
    そのため、フォルダ新規作成後に直ぐに遷移できるように本機能の実現をお願いしたいです。

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13. I would like to know the activity logs of deleted users.

    I would like to enable reporting of activity logs for deleted users.

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    1 comment  ·  Admin Reports  ·  Delete…  ·  Admin →
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14. Maintaining Login State via Shared Links

    We have encountered an issue with Box Hubs when accessed via shared links. Specifically, when users access a Hub page through a shared link and then navigate to folders within the Hub, the login state is not maintained. As a result, users are treated as non-logged-in visitors and cannot perform actions such as downloading files.

    This behavior effectively prevents internal sharing of Hubs using shared links, which limits collaboration capabilities.

    We kindly request that you improve the functionality so that users accessing Box Hubs via shared links can maintain their logged-in status throughout navigation within the Hub. This enhancement would greatly improve usability and facilitate smoother collaboration.

    Thank you for your attention to this matter. We look forward to your positive response.

    We have encountered an issue with Box Hubs when accessed via shared links. Specifically, when users access a Hub page through a shared link and then navigate to folders within the Hub, the login state is not maintained. As a result, users are treated as non-logged-in visitors and cannot perform actions such as downloading files.

    This behavior effectively prevents internal sharing of Hubs using shared links, which limits collaboration capabilities.

    We kindly request that you improve the functionality so that users accessing Box Hubs via shared links can maintain their logged-in status throughout navigation within the Hub. This enhancement would… more

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15. Direct from link directly to desktop application

    To open a file from a link that is currently a shared link or a link in the URL of a Box storage location, the following steps must be taken
    1.Click on the link
    2.Login to Box
    3.Display the preview
    4.Click "Open
    5.Launch the desktop application

    Office files are often edited in the desktop application,
    and launching Box ⇒ showing preview ⇒ launching the desktop application is a laborious process with many steps to open the file.

    Please add a new feature so that after clicking on the share link and logging in, the screen allows the user to select Preview, Download, Desktop Apps, or Office Online.
    Ideally, the specific configuration area should be any of the following.
    1.Add a setting to [Admin Console > Users and Goops > Account [Roles and Account Permissions]].
    2.Add a setting to [Admin Console > Content and Sharing > Shared Links].
    *Triggers are "collaboration privileges" or "user designation

    To open a file from a link that is currently a shared link or a link in the URL of a Box storage location, the following steps must be taken
    1.Click on the link
    2.Login to Box
    3.Display the preview
    4.Click "Open
    5.Launch the desktop application

    Office files are often edited in the desktop application,
    and launching Box ⇒ showing preview ⇒ launching the desktop application is a laborious process with many steps to open the file.

    Please add a new feature so that after clicking on the share link and logging in, the screen allows the user to select… more

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16. Allow users to search by folder ID or URL from the save destination selection screen via Box for Office

    When saving directly to Box from Office files (Excel, etc.), we use the search function to narrow down the destination folder from the “Save to Box” screen.
    Currently, you can search by folder/file name, but if there are folders with the same name, it is often difficult to distinguish between them immediately.
    In order to avoid this problem, making it possible to search by folder/file ID or URL will improve convenience by allowing users to search only specific folders/files.

    Officeファイル上(Excel等)から直接Boxに保存する際に、「Boxに保存」画面から保存先フォルダを絞るために検索機能を利用しています。
    現在、フォルダ/ファイル名で検索可能となりますが同じ名称のフォルダが存在する場合、直ぐに見分けが付かないことが多々あります。
    この問題を回避するためにもフォルダ/ファイルIDやURLで検索可能となれば、特定のフォルダ/ファイルのみ検索HITするため利便性の向上に繋がります。

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17. Who invited a user?

    Bring back the column under Managed Users that tells you who invited a user. That easy bit of information is no longer there. Now you have to run a report that takes forever and may or may not give you the information.

    3 votes

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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18. User Activity Report - search by FILE ID

    Enable Box Admins, when creating a User Activity Report to search by FILE ID .

    Searching currently enables searches by file and folder NAME, and by FOLDER ID

    Without this, it is necessary to run a UAR for the folder(s) in which the File ID has resided

    •  

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19. Use Box for document distribution without the need for recipients to have logins but still have dynamic watermarking displaying their email

    I’d like to see a feature that allows us to use Box to distribute documents and/or access to documents, with those documents being dynamically watermarked with the recipient’s information, regardless of whether the recipient has a Box login or not. The use case I have here is the need to distribute an important document (could be a script, treatment, call sheet) to multiple people at once using Box but respecting the fact many will not have and will not want another login for another platform (something we’re repeatedly told is the fatigue people have from having to create more and more logins for different platforms and product). Having the option to choose if you share the document as an attachment, or access to a downloadable version of the document held within Box, or a preview-only version within Box would give our teams flexibility in terms of features and security. We would need the watermark to display their email address and/or their name - the email at least would be available information because it would have been entered into the recipients field.

    I’ve tried to replicate this in Box currently and whilst you can achieve the sharing without sign-up when you select the 'people with the link' 'can view only' options, it only displays a generic IP address and time/date stamp (so does not meet our requirement for the watermarking).

    I’d like to see a feature that allows us to use Box to distribute documents and/or access to documents, with those documents being dynamically watermarked with the recipient’s information, regardless of whether the recipient has a Box login or not. The use case I have here is the need to distribute an important document (could be a script, treatment, call sheet) to multiple people at once using Box but respecting the fact many will not have and will not want another login for another platform (something we’re repeatedly told is the fatigue people have from having to create more and… more

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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20. The ability to create any folder in My Collection in Box.

    When creating a My Collection that collects existing related files in a project, for example, if you organize them as "Project A", there is a disadvantage that it will be difficult to find them even if you add each of them to the created My Collection.
    To resolve this issue, we would like to request the implementation of a feature that would make it easier to find files by creating folder names related to each file within the created My Collection.

    プロジェクト等で既存の関連ファイルを纏めたマイコレクションを作成する際に、
    例えば「プロジェクトA」として纏めると、それに関連する資料が大量にある場合、作成したマイコレクションにそれぞれ追加しても探しづらくなるデメリットがあります。
    これを解消するために、作成したマイクレクション内にそれぞれ関連するフォルダ名を作成することで簡易的に探しやすくなるため本機能の実装を希望します。

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    0 comments  ·  Collections  ·  Delete…  ·  Admin →
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