629 results found

1. Download all versions of a single file at once

   If a file has multiple versions, it would be great to be able to download all these versions at once in a single Zip file.

   For exemple, if I have a Word file named "test.docx" with 247 versions of it, you would be able to download a single file named "test.zip" containing 247 Word files, named "test(1).docx", "test(2).docx", …, "test(247).docx".

   9 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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2. Tansfer Form Ownership

   I would like the ability to transfer forms to other users. Reasons below:

   1. If employees are going on extended leave or parental leave and someone else is in charge of managing these forms.

   2. If initial set up is completed by an admin but then continually managed by another team.

   I am told form ownership transferring will be available only on deletion of a user account in a future release but would like it to not be reliant on the deletion of a user.

   9 votes

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   0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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3. Restore Box Drive behavior on MacOS when it mounted as an external hard drive with on-demand file streaming

   Product: Box Drive Version 2.24.193 installed 2021-10-12 on MacOS 11.6

   Newest release 2021-10-12 has removed the "external hard drive behavior" and on-demand file streaming feature (as illustrated in first 2 minutes of https://youtu.be/t7tPs1naUtY), which was THE reason I use Box. Now it behaves like OneDrive: (1) viewing Box file requires full download, (2) downloaded file remains on computer until manual removal, (3) dragging and dropping into Box folder literally moves file rather than copying file. These behaviors make life miserable and are the reasons I do not use OneDrive. Now Box has removed the sole reason I want to use Box.

   Box Product Support could not address my concern and told me to report it to Box Pulse.

   When Box Drive mounted like an external hard drive, any Box file (actively edited/viewed or idle) would not ever take up local hard drive space (unlike new version 2.24.193, which forces the file to be downloaded onto local hard drive before it can be edited/viewed, then remains on the local hard drive even after quitting Box app - the local copy must remain until it is manually removed by choosing "Remove Download"); permissions of original file would be fully preserved when original file was copied onto Box drive (unlike new version 2.24.193, which forces all files to be executable by the user); original file would NOT be removed from its original local when drag-and-dropped onto Box folder (unlike new version 2.24.193 which removes the original file from its original location) - this is exactly like OneDrive and a main reason I cannot work with OneDrive.

   Product: Box Drive Version 2.24.193 installed 2021-10-12 on MacOS 11.6

   Newest release 2021-10-12 has removed the "external hard drive behavior" and on-demand file streaming feature (as illustrated in first 2 minutes of https://youtu.be/t7tPs1naUtY), which was THE reason I use Box. Now it behaves like OneDrive: (1) viewing Box file requires full download, (2) downloaded file remains on computer until manual removal, (3) dragging and dropping into Box folder literally moves file rather than copying file. These behaviors make life miserable and are the reasons I do not use OneDrive. Now Box has removed the sole reason I want to… more

   9 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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4. AWS AppStream integration

   We really, really want to deploy AWS AppStream 2.0. Please work with AWS on adding the Box platform to AppStream 2.0

   9 votes

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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5. Add PKCE Support for OAuth2 Applications

   Currently, Box requires developers to use a client secret for OAuth 2.0 apps, which in turn requires standing up and maintaining a backend service just to exchange authorization codes securely.

   While this is secure, it creates a huge amount of friction for developers who want to build modern, client-side applications such as single-page apps (SPAs) or mobile apps. In many cases, the only reason a backend exists is to hold a secret, nothing else.

   If Box supported PKCE (Proof Key for Code Exchange), developers could authenticate directly from the client without needing a backend at all, just as they can with platforms like Microsoft Entra, Google Identity, and Okta.

   This would dramatically reduce time to market, lower costs for developers, and make Box much easier to integrate into modern front-end-first workflows.

   Example Scenario

   A developer wants to build a React-based file manager using Box APIs.
   Under the current model, they must:

   1. Deploy a backend to safely store the client secret.
   2. Manage hosting, scaling, and security for that backend.
   3. Build and maintain the OAuth exchange logic.

   With PKCE, none of that is necessary. The developer could securely authenticate directly from the browser, accelerating development and reducing costs.

   Currently, Box requires developers to use a client secret for OAuth 2.0 apps, which in turn requires standing up and maintaining a backend service just to exchange authorization codes securely.

   While this is secure, it creates a huge amount of friction for developers who want to build modern, client-side applications such as single-page apps (SPAs) or mobile apps. In many cases, the only reason a backend exists is to hold a secret, nothing else.

   If Box supported PKCE (Proof Key for Code Exchange), developers could authenticate directly from the client without needing a backend at all, just as they can… more

   3 votes

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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6. Default sort order to updated descending

   1. Trash default sort is Name Ascending – Can we get this changed to Updated descending
   2. In any view, when clicking the Updated column, can we get the first click to be Descending instead of Ascending.
   8 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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7. Compliance & Retention of File Activity Comments

   We are using the Activity section on each file to keep a running list of processing notes for each documents - ie invoice approvals, marketing and advertising review, etc. More granular control of comment governance would be very helpful.

   For instance, including comments in permission settings to prevent a user from deleting comments, or include in Governance Admin Panel an option to disable comment editing. Comments should also be subject to the same retention requirements imposed on the file itself - ie if the file has a 5 year retention period.

   Also, while there is a User Activity report that shows which uses made comments on a file, the report does not display the contents of each comment. This could be an alternative to user level controls or in addition to user level controls of comments for SEC 17(a)-4 retention requirements.

   Summary:

   1. Allow admins to restrict or disable comment editing (globally or by user or group)
   2. Subject comments to retention requirements the underlying file is subject to
   3. Allow reporting on file comments to include the content of comments and if edited or deleted, running audit trail of changes or deletions. (ie if you delete a comment, the report will still show the content of the comment and indicate that the comment was deleted by which user, date and time stamped.

   We are using the Activity section on each file to keep a running list of processing notes for each documents - ie invoice approvals, marketing and advertising review, etc. More granular control of comment governance would be very helpful.

   For instance, including comments in permission settings to prevent a user from deleting comments, or include in Governance Admin Panel an option to disable comment editing. Comments should also be subject to the same retention requirements imposed on the file itself - ie if the file has a 5 year retention period.

   Also, while there is a User Activity report that… more

   11 votes

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   1 comment  ·  Governance  ·  Delete…  ·  Admin →
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8. Removed Collaborator Report That Show Affected Folder Path, Folder Owner, & Link To Affected Folder

   Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

   If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

   So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service account that was use for Okta and Box, to see which user account and folder was affected. Sadly the report only show just the affected folder name and the affected user. This is an problem, since we ran into the following issues:

   1. There are multiple folders with the same name. Without the folder path or folder owner, it hard to confirm which folder was the right one.
   2. If the service account does not have permission to the folder, we can't search for the folder.
   3. We have no way of knowing if the folder was internal or external.
   4. We have no folder owner name, so we can't reach out to the folder owner to request for assistance with re-granting the permission.

   So our second attempt to reach out to Box support was to request for a report that can provide us with the affected folder path and folder owner, but we were told there is not a way to pull that information.

   This really ***** us over, as we have no mean to actively assist user with getting their permission restore. What we need in this case is a undo button to restore all the permission in the past 24 hours. But that asking for too much, so I just like to get a updated report for Removed Collaborator that show the following information:

   -Date & Time
   -Affected User Name
   -Affected User Email
   -Affected Folder Name
   -Affected Folder Path
   -If the affected folder is internal or external to the company
   -Details (Permission that was removed)
   -Affected Folder Owner
   -Affected Folder Owner Email
   -Link To The Affected Folder (so I don't have to spend day searching for it)

   I am sure my company is not the first or the last to run into 3rd part integration issue that could result in mass folder permission lost. Any new method for mass permission restore or new report that can assist in restoring user permission would be greatly appreciated.

   Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

   If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

   So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service… more

   10 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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9. box sync ignore files

   Are you kindly considering adding a feature to skip / ignore certain paths (directories, files) stored on local machine from syncing? Some examples of situations where inability to exclude files from backup causes undesired issues: 1) There are programs which store temporary files among synced folders. These temporary files frequently change and are deleted on program exit, which results into frequent unnecessary synchronization and deletion of files in cloud, therefore waste of computing resources and bandwidth. 2) Specific program creates empty file "running" to indicate it's in running state. Box Sync does not sync empty file but warns user each time such program starts that it's unable to sync "running" file. In some cases I am getting multiple notification each hour. 3) Some games tend to store their data into "My Documents" folder. Those data do not need to be uploaded to cloud or to be accessible from other devices. Also, when the game is running, their frequent updates results into waste of computing power and bandwith again. 4) Some large files unable to be synced could be skipped, resulting into quicker sync time. Users should be able to choose what to sync and what not, and the possibility to exclude files or folders from syncing would greatly improve Box Sync experience!

   Are you kindly considering adding a feature to skip / ignore certain paths (directories, files) stored on local machine from syncing? Some examples of situations where inability to exclude files from backup causes undesired issues: 1) There are programs which store temporary files among synced folders. These temporary files frequently change and are deleted on program exit, which results into frequent unnecessary synchronization and deletion of files in cloud, therefore waste of computing resources and bandwidth. 2) Specific program creates empty file "running" to indicate it's in running state. Box Sync does not sync empty file but warns user each… more

   9 votes

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   3 comments  ·  Box Sync  ·  Delete…  ·  Admin →
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10. Add avility to highlight differences between any 2 versions of BoxNotes.

    At this time, highlight is available but it is just once and never appear again.

    This idea makes it possible to view differences between the current version and the version one generation ago by showing hilights permanentily . Sure, any 2 versions of BoxNotes are better.

    3 votes

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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11. 2-Factor Authentication for Drive

    If a client has MFA/2-Factor Authentication required for all users, it would be great if Drive required similar additional protection to safeguard user content.

    Community article on MFA: https://community.box.com/t5/How-to-Guides-for-Account/What-is-2-step-Verification/ta-p/50

    3 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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12. Enhance sorting (alphabetical order)

    We use box for our law firm. We often have hundreds of exhibits in a folder. For example: "Exhibit 1 - XYZ Transcript." The exhibits should be listed in alphabetical order, so that Exhibit 1 is first, Exhibit 2 second, so on. But when there is an "Exhibit 11" that becomes the second exhibit listed, "Exhibit 12" the third exhibit. Please build an option to fix this so that they are put in the correct alphabetical order.

    Using lettering rather than numeration doesn't help because there usually more than 26 exhibits.

    8 votes

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    2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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13. Ability to save alphabetical sorting

    Dennis Bartch
    1 year ago
    Platform: Windows 10 Enterprise v. 20H2

    Browser: Chrome v. 94.0.4606.71 (Official Build) (64-bit)

    Does anyone know if there a a way to save my "Files and Folders" sorting preference? I want to retain sort by "Name, ascending" as the default, but cannot find anywhere to save it, so every time I navigate away from a folder and return to it, I have to re-sort by name again. The default seems to be "Updated, descending."

    8 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Easier way to create a bookmark in Box from shared link generation

    Bookmark takes too many steps even when saving a Box's shared link. It should be easier to create a bookmark of a shared Link from adoption perspective.

    As-Is: 1. Generate a shared link 2. Copy the link 3. Move to folder where I want to save a bookmark 4. Create Bookmark and paste&name the link

    To-Be: 1. Generate a shared link 2. Prepare a prompt (probably in the shared Link generation popup) and select "Create Bookmark" and user can select folder they would like to save the link in within the same prompt 3. Save the bookmark (without actually moving to the folder)

    Bookmark takes too many steps even when saving a Box's shared link. It should be easier to create a bookmark of a shared Link from adoption perspective.

    As-Is: 1. Generate a shared link 2. Copy the link 3. Move to folder where I want to save a bookmark 4. Create Bookmark and paste&name the link

    To-Be: 1. Generate a shared link 2. Prepare a prompt (probably in the shared Link generation popup) and select "Create Bookmark" and user can select folder they would like to save the link in within the same prompt 3. Save the bookmark (without actually moving… more

    7 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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15. Show the storage used AND the storage capacity of each user (i.e. 1.5GB / 2.0GB)

    Since users do not get messages letting them know when their storage is almost full, admins can see at a glance and give manual warnings

    5 votes

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    existing feature  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →

16. A Custom Collection Portal Page

    Business goal: The ability to share a visual customized page (like a web page) with various Box artifacts and other modules (described below) with peers, customers, team members, etc. Use cases:

    1. A project collaboration page
    2. Policies and procedures page
    3. Manuals and instruction page
    4. Product information site
    5. Business Development collaboration site
    6. Various

    Major Feature
    The ability to create a blank page and drop multiple "favorites" on the page. In essence, it is similar to sharing a "collection" of Box favorites, but a more visually appealing view. Other features of this custom portal page:

    1. Ability to filter the contents of the favorites added to the page
    2. Ability to add modules with varying use cases (box note, free html, header titles, navigation if sub pages exist, search bar, rich text, Slack channel, hyperlinks to other favorites, RSS feeds, etc.)
    3. Ability to share the page with customers, partners, team members
    4. Ability to drag and drop modules to different parts of page
    5. Tracking of hits to the page

    Benefits
    1. Could be a true personal landing application for employees
    2. Various

    Business goal: The ability to share a visual customized page (like a web page) with various Box artifacts and other modules (described below) with peers, customers, team members, etc. Use cases:

    1. A project collaboration page
    2. Policies and procedures page
    3. Manuals and instruction page
    4. Product information site
    5. Business Development collaboration site
    6. Various

    Major Feature
    The ability to create a blank page and drop multiple "favorites" on the page. In essence, it is similar to sharing a "collection" of Box favorites, but a more visually appealing view. Other features of this custom portal page:

    1. Ability to filter the contents of the favorites… more
    7 votes

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    0 comments  ·  Collections  ·  Delete…  ·  Admin →
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17. Tighter integration with Box Notes and Outlook

    Box Notes should better integrate with Outlook similar to how OneNote does. From an Outlook event on your calendar, users can easily create a OneNote meeting note file, as well as assign tasks and include emails/contacts on the OneNote file as well.

    Video of OneNote + Outlook integration here: https://www.youtube.com/watch?v=gkf36RSjGig

    Microsoft support articles:

    OneNote & Outlook meeting notes: https://support.office.com/en-US/article/Take-notes-in-a-meeting-AD35C845-F9FF-46F7-BBE2-7BCC70F4C99E

    Tasks in OneNote: https://support.office.com/en-us/article/Create-Outlook-tasks-in-OneNote-19725ff3-0234-495d-9838-fb1f511e924f

    9 votes

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    not planned  ·  1 comment  ·  Box Notes  ·  Delete…  ·  Admin →
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18. Extend 21 CFR Part 11 Compliance to Box Sign APIs to enable Part 11 Box Sign requests via Box Drive

    As of Box Drive v2.43, Box Drive now integrates with Box Sign. However, this integration does not support Part 11 compliant signatures. Since Part 11 compliance is enabled and enforced for all users in our organization, this presents a risk, as users could inadvertently bypass this requirement when using the integrated Box Sign feature via Box Drive.

    From Box Support "...when a user clicks on the "Send to Box Sign" option from Box Drive, Box Drive sends a "Signature Request" to Box Sign API. When the request is successfully processed, Box Sign API replies with “prepare_url” in response. We then open that url in the default browser. In further conversation with our Sign Engineers, they have let us know support for Part 11 is not compliant via the Box Sign APIs, as outlined in 21 CFR Part 11 Compliance Support. "

    As of Box Drive v2.43, Box Drive now integrates with Box Sign. However, this integration does not support Part 11 compliant signatures. Since Part 11 compliance is enabled and enforced for all users in our organization, this presents a risk, as users could inadvertently bypass this requirement when using the integrated Box Sign feature via Box Drive.

    From Box Support "...when a user clicks on the "Send to Box Sign" option from Box Drive, Box Drive sends a "Signature Request" to Box Sign API. When the request is successfully processed, Box Sign API replies with “prepare_url” in response. We then… more

    10 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Display more tags in new UI

    I want to see the detail of all my tags. The new user interface shows the detail of the first tag and then "2 others", etc. I job share and we each want to see each tag, especially if we widen that column to do so

    7 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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20. PDF Bookmarks

    Please add back the ability to use built in PDF Bookmarks to the Box IOS App. This ability was present up until about 2 months ago now when apparently a library used to render PDF's was upgraded causing this ability to be lost.

    This has been an important feature for us as our users access large 50+ page PDF documents on a regular basis. During a meeting when directed to access a specific page within the document and bookmarks still worked, a user could simply select the bookmark which would send them to the exact page needed. Now users must fumble with sliding pages repeatedly going from the agenda on page 1 to trying to find the exact page needed. This is cumbersome and a downgrade to what was possible before.

    Please add back the ability to use built in PDF Bookmarks to the Box IOS App. This ability was present up until about 2 months ago now when apparently a library used to render PDF's was upgraded causing this ability to be lost.

    This has been an important feature for us as our users access large 50+ page PDF documents on a regular basis. During a meeting when directed to access a specific page within the document and bookmarks still worked, a user could simply select the bookmark which would send them to the exact page needed. Now users must… more

    8 votes

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    on roadmap  ·  1 comment  ·  Mobile  ·  Delete…  ·  Admin →
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