643 results found

1. Request for improvement of the UI for granting permissions displayed on the content card in Box for Teams

   If you try to grant permission before sending a message, you will see the error message "Return to the main window to perform this action"
   We are aware that this behavior is documented in a support article.
   However, the permission prompts on the content cards are confusing because they seem to require immediate action to grant permissions.
   We would like to see the UI improved so that it is clear that permissions can only be granted after the message has been sent.

   　suggestion1：Display a message that lets users know that they cannot grant permission until after they send a message.
   　suggestion2：Display permission grant message in permission prompt on content card after sending message

   ＊Using Box for Teams：https://support.box.com/hc/en-us/articles/360044681474

   　「To Post a shared link from Box in a Teams Channel or Chat:」
   　4.You need to send the message before you can grant permissions. If you try to grant permissions before sending the message, an error message Return to the main window to perform this action appears.

   ＜Box for Teamsの、コンテンツカードに表示される権限付与のUI改善依頼＞

   メッセージ送信前に、権限を付与しようとすると、「メインウィンドウに戻って、この操作を実行してください。」というエラーメッセージが表示されます。
   この動作について、サポート記事に記載されていることは承知しております。
   しかし、コンテンツカードの権限のプロンプトでは、その場で権限付与の対応を求めているような表示であり、混乱します。
   メッセージの送信後でないと、権限付与ができないことが分かるように、UIの修正を希望します。

   　案1：メッセージ送信後でないと、権限付与ができないことが分かるようなメッセージを表示にする
   　案2：メッセージ送信後に、コンテンツカードの権限のプロンプトで権限付与のメッセージを表示する

   ＊Box for Teamsの使用：https://support.box.com/hc/ja/articles/360044681474

   　「TeamsチャネルまたはチャットでBoxの共有リンクを投稿する」
   　4.権限を付与する前に、メッセージを送信する必要があります。 メッセージの送信前に権限を付与しようとすると、メインウィンドウに戻って、この操作を実行してください。 というエラーメッセージが表示されます。

   If you try to grant permission before sending a message, you will see the error message "Return to the main window to perform this action"
   We are aware that this behavior is documented in a support article.
   However, the permission prompts on the content cards are confusing because they seem to require immediate action to grant permissions.
   We would like to see the UI improved so that it is clear that permissions can only be granted after the message has been sent.

   　suggestion1：Display a message that lets users know that they cannot grant permission until after they send a message.… more

   12 votes

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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2. Enable SSO through OAuth2 and not only SAML 2.0

   We use an in-house IdP. This IdP leverages OAuth2 OpenID. It does not use SAML 2.0

   Therefore we need Box to have the capability to enable SSO through OAuth2 and not only SAML 2.0

   6 votes

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   not planned  ·  0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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3. Add support for Integrated Windows Authentication for Box Drive login flow

   Integrated Windows Authentication (IWA) allows for the following login flow for the webapp:

   1. User logs into Windows
   2. User goes to Box and selects to use SSO to login
   3. When the user is redirected to their Identity Provider, the browser sends the user's OS credentials and the user does not need to enter credentials again
   4. User is logged into Box

   This would provide a more seamless experience for users. In our computer labs, users would sign into Windows, click one button in the Box Drive login window, and have access to their Box content natively in the OS.

   13 votes

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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4. AWS AppStream integration

   We really, really want to deploy AWS AppStream 2.0. Please work with AWS on adding the Box platform to AppStream 2.0

   9 votes

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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5. Enhance sorting (alphabetical order)

   We use box for our law firm. We often have hundreds of exhibits in a folder. For example: "Exhibit 1 - XYZ Transcript." The exhibits should be listed in alphabetical order, so that Exhibit 1 is first, Exhibit 2 second, so on. But when there is an "Exhibit 11" that becomes the second exhibit listed, "Exhibit 12" the third exhibit. Please build an option to fix this so that they are put in the correct alphabetical order.

   Using lettering rather than numeration doesn't help because there usually more than 26 exhibits.

   10 votes

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   2 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Restore Box Drive behavior on MacOS when it mounted as an external hard drive with on-demand file streaming

   Product: Box Drive Version 2.24.193 installed 2021-10-12 on MacOS 11.6

   Newest release 2021-10-12 has removed the "external hard drive behavior" and on-demand file streaming feature (as illustrated in first 2 minutes of https://youtu.be/t7tPs1naUtY), which was THE reason I use Box. Now it behaves like OneDrive: (1) viewing Box file requires full download, (2) downloaded file remains on computer until manual removal, (3) dragging and dropping into Box folder literally moves file rather than copying file. These behaviors make life miserable and are the reasons I do not use OneDrive. Now Box has removed the sole reason I want to use Box.

   Box Product Support could not address my concern and told me to report it to Box Pulse.

   When Box Drive mounted like an external hard drive, any Box file (actively edited/viewed or idle) would not ever take up local hard drive space (unlike new version 2.24.193, which forces the file to be downloaded onto local hard drive before it can be edited/viewed, then remains on the local hard drive even after quitting Box app - the local copy must remain until it is manually removed by choosing "Remove Download"); permissions of original file would be fully preserved when original file was copied onto Box drive (unlike new version 2.24.193, which forces all files to be executable by the user); original file would NOT be removed from its original local when drag-and-dropped onto Box folder (unlike new version 2.24.193 which removes the original file from its original location) - this is exactly like OneDrive and a main reason I cannot work with OneDrive.

   Product: Box Drive Version 2.24.193 installed 2021-10-12 on MacOS 11.6

   Newest release 2021-10-12 has removed the "external hard drive behavior" and on-demand file streaming feature (as illustrated in first 2 minutes of https://youtu.be/t7tPs1naUtY), which was THE reason I use Box. Now it behaves like OneDrive: (1) viewing Box file requires full download, (2) downloaded file remains on computer until manual removal, (3) dragging and dropping into Box folder literally moves file rather than copying file. These behaviors make life miserable and are the reasons I do not use OneDrive. Now Box has removed the sole reason I want to… more

   9 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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7. MFA option to be TOTP or SMS or Email

   When the MFA option is released currently the option is:
   1. TOTP
   2. TOTP or SMS or Email.

   Can you make it a check list so we can enable the one we want?
   For example, I only want TOTP and SMS.

   9 votes

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   4 comments  ·  Security  ·  Delete…  ·  Admin →
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8. Option to Remove Expiration of a Collaborator after Auto-Expiration is disabled

   Admin request option when disabling Auto-Expiration feature for collaborators within Enterprise:

   1. Allow option to choose extension date for pre-existing collaborators who's access is going to expire.
   2. Allow option to disable/remove auto expiration for collaborators by Admin or Owner.

   This will affect multiple user across our enterprise where they will have to be re-invited to folders since expiration cannot be removed.

   9 votes

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   1 comment  ·  Security  ·  Delete…  ·  Admin →
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   not planned  ·  dfisher responded

   Thank you for your note! We will consider this request with additional demand.

9. Default sort order to updated descending

   1. Trash default sort is Name Ascending – Can we get this changed to Updated descending
   2. In any view, when clicking the Updated column, can we get the first click to be Descending instead of Ascending.
   8 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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10. box sync ignore files

    Are you kindly considering adding a feature to skip / ignore certain paths (directories, files) stored on local machine from syncing? Some examples of situations where inability to exclude files from backup causes undesired issues: 1) There are programs which store temporary files among synced folders. These temporary files frequently change and are deleted on program exit, which results into frequent unnecessary synchronization and deletion of files in cloud, therefore waste of computing resources and bandwidth. 2) Specific program creates empty file "running" to indicate it's in running state. Box Sync does not sync empty file but warns user each time such program starts that it's unable to sync "running" file. In some cases I am getting multiple notification each hour. 3) Some games tend to store their data into "My Documents" folder. Those data do not need to be uploaded to cloud or to be accessible from other devices. Also, when the game is running, their frequent updates results into waste of computing power and bandwith again. 4) Some large files unable to be synced could be skipped, resulting into quicker sync time. Users should be able to choose what to sync and what not, and the possibility to exclude files or folders from syncing would greatly improve Box Sync experience!

    Are you kindly considering adding a feature to skip / ignore certain paths (directories, files) stored on local machine from syncing? Some examples of situations where inability to exclude files from backup causes undesired issues: 1) There are programs which store temporary files among synced folders. These temporary files frequently change and are deleted on program exit, which results into frequent unnecessary synchronization and deletion of files in cloud, therefore waste of computing resources and bandwidth. 2) Specific program creates empty file "running" to indicate it's in running state. Box Sync does not sync empty file but warns user each… more

    10 votes

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    4 comments  ·  Box Sync  ·  Delete…  ·  Admin →
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11. Easier way to create a bookmark in Box from shared link generation

    Bookmark takes too many steps even when saving a Box's shared link. It should be easier to create a bookmark of a shared Link from adoption perspective.

    As-Is: 1. Generate a shared link 2. Copy the link 3. Move to folder where I want to save a bookmark 4. Create Bookmark and paste&name the link

    To-Be: 1. Generate a shared link 2. Prepare a prompt (probably in the shared Link generation popup) and select "Create Bookmark" and user can select folder they would like to save the link in within the same prompt 3. Save the bookmark (without actually moving to the folder)

    Bookmark takes too many steps even when saving a Box's shared link. It should be easier to create a bookmark of a shared Link from adoption perspective.

    As-Is: 1. Generate a shared link 2. Copy the link 3. Move to folder where I want to save a bookmark 4. Create Bookmark and paste&name the link

    To-Be: 1. Generate a shared link 2. Prepare a prompt (probably in the shared Link generation popup) and select "Create Bookmark" and user can select folder they would like to save the link in within the same prompt 3. Save the bookmark (without actually moving… more

    8 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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12. Compliance & Retention of File Activity Comments

    We are using the Activity section on each file to keep a running list of processing notes for each documents - ie invoice approvals, marketing and advertising review, etc. More granular control of comment governance would be very helpful.

    For instance, including comments in permission settings to prevent a user from deleting comments, or include in Governance Admin Panel an option to disable comment editing. Comments should also be subject to the same retention requirements imposed on the file itself - ie if the file has a 5 year retention period.

    Also, while there is a User Activity report that shows which uses made comments on a file, the report does not display the contents of each comment. This could be an alternative to user level controls or in addition to user level controls of comments for SEC 17(a)-4 retention requirements.

    Summary:

    1. Allow admins to restrict or disable comment editing (globally or by user or group)
    2. Subject comments to retention requirements the underlying file is subject to
    3. Allow reporting on file comments to include the content of comments and if edited or deleted, running audit trail of changes or deletions. (ie if you delete a comment, the report will still show the content of the comment and indicate that the comment was deleted by which user, date and time stamped.

    We are using the Activity section on each file to keep a running list of processing notes for each documents - ie invoice approvals, marketing and advertising review, etc. More granular control of comment governance would be very helpful.

    For instance, including comments in permission settings to prevent a user from deleting comments, or include in Governance Admin Panel an option to disable comment editing. Comments should also be subject to the same retention requirements imposed on the file itself - ie if the file has a 5 year retention period.

    Also, while there is a User Activity report that… more

    11 votes

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    1 comment  ·  Governance  ·  Delete…  ·  Admin →
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13. Ability to print PDF documents without downloading

    In order to make it easier for the end user to print PDFs it'd be nice to have a print option directly in the context menu (both in the document preview and on document list).

    As PDFs tend to contain forms to fill in either interactively or manually it might be consiedered as useful to print them directly from the browser. Currently it's not possible as after user hits 'command + P' there's only 1 blank page to be printed.

    The current user path for printing a PDF is:
    1. Open a PDF in box webapp
    2. download it to desktop
    3. Open in another PDF viewer (chrome, adobe reader etc)
    4. Print

    The desired user path could be:
    1. Open a PDF document in the document list
    2. Print

    OR
    1. Print selected PDF document straight from the documents list(or folder).

    In order to make it easier for the end user to print PDFs it'd be nice to have a print option directly in the context menu (both in the document preview and on document list).

    As PDFs tend to contain forms to fill in either interactively or manually it might be consiedered as useful to print them directly from the browser. Currently it's not possible as after user hits 'command + P' there's only 1 blank page to be printed.

    The current user path for printing a PDF is:
    1. Open a PDF in box webapp
    2. download it to… more

    8 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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14. 2-Factor Authentication for Drive

    If a client has MFA/2-Factor Authentication required for all users, it would be great if Drive required similar additional protection to safeguard user content.

    Community article on MFA: https://community.box.com/t5/How-to-Guides-for-Account/What-is-2-step-Verification/ta-p/50

    3 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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15. Automating Document Creation via Dynamic Table Generation with Forms & Doc Gen

    [Request]
    Enable Dynamic Table Generation When Creating Documents with Forms + Doc Gen

    [Customer Use Case]
    The headquarters IT department wants to automate the monthly task of issuing invoices for system usage fees to the group’s local subsidiaries.

    [Customer Needs]
    They want to implement the following workflow as a web-based solution without custom development.

    1. Enter invoice data per subsidiary via Forms
    2. Generate the invoice with Doc Gen
    3. Send a signature request to the manager via Box Sign
    4. After the manager signs, move the document to the shared folder with the local subsidiary

    At present, this could be achieved by using the Doc Gen API, but that would require application development, which is a significant hurdle for the customer.

    If the above can be done on the web without custom development, they believe it could be reused in other scenarios and accelerate broader business process automation.

    =====================================================
    [要望]
    Forms + Doc Gen でドキュメント生成する際に動的なテーブルを生成できるようにしてほしい。

    ［顧客のユースケース］
    本社 IT 部門が、グループ内の現地法人に対してシステム利用料の請求書を毎月発行する作業を自動化したい。

    ［顧客のニーズ］
    以下の業務プロセスをカスタム開発なしの Web ベースのワークフローとして実現したい。

    1. Forms で法人ごとに請求書データを入力
    2. Doc Gen で請求書を生成
    3. Box Sign で上司に署名リクエストを送信
    4. 上司の署名完了後、現地法人との共有フォルダにドキュメントを移動

    現状、Doc Gen API を使えば実現可能だが、アプリケーション開発が必要になり、顧客にとってハードルが高い。
    上記が Web ベースで実現できれば、他の業務シーンにも横展開でき、顧客の業務自動化を加速できると考えている。

    [Request]
    Enable Dynamic Table Generation When Creating Documents with Forms + Doc Gen

    [Customer Use Case]
    The headquarters IT department wants to automate the monthly task of issuing invoices for system usage fees to the group’s local subsidiaries.

    [Customer Needs]
    They want to implement the following workflow as a web-based solution without custom development.

    1. Enter invoice data per subsidiary via Forms
    2. Generate the invoice with Doc Gen
    3. Send a signature request to the manager via Box Sign
    4. After the manager signs, move the document to the shared folder with the local subsidiary

    At present, this could be achieved by using… more

    9 votes

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    0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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16. Removed Collaborator Report That Show Affected Folder Path, Folder Owner, & Link To Affected Folder

    Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

    If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

    So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service account that was use for Okta and Box, to see which user account and folder was affected. Sadly the report only show just the affected folder name and the affected user. This is an problem, since we ran into the following issues:

    1. There are multiple folders with the same name. Without the folder path or folder owner, it hard to confirm which folder was the right one.
    2. If the service account does not have permission to the folder, we can't search for the folder.
    3. We have no way of knowing if the folder was internal or external.
    4. We have no folder owner name, so we can't reach out to the folder owner to request for assistance with re-granting the permission.

    So our second attempt to reach out to Box support was to request for a report that can provide us with the affected folder path and folder owner, but we were told there is not a way to pull that information.

    This really ***** us over, as we have no mean to actively assist user with getting their permission restore. What we need in this case is a undo button to restore all the permission in the past 24 hours. But that asking for too much, so I just like to get a updated report for Removed Collaborator that show the following information:

    -Date & Time
    -Affected User Name
    -Affected User Email
    -Affected Folder Name
    -Affected Folder Path
    -If the affected folder is internal or external to the company
    -Details (Permission that was removed)
    -Affected Folder Owner
    -Affected Folder Owner Email
    -Link To The Affected Folder (so I don't have to spend day searching for it)

    I am sure my company is not the first or the last to run into 3rd part integration issue that could result in mass folder permission lost. Any new method for mass permission restore or new report that can assist in restoring user permission would be greatly appreciated.

    Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

    If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

    So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service… more

    10 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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17. Add avility to highlight differences between any 2 versions of BoxNotes.

    At this time, highlight is available but it is just once and never appear again.

    This idea makes it possible to view differences between the current version and the version one generation ago by showing hilights permanentily . Sure, any 2 versions of BoxNotes are better.

    3 votes

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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18. Alias in Box drive for MacOS and Bookmark in BOX.com

    1/ Creating a Bookmark in BOX.com should create an alias in Box drive for MacOS
    2/ Creating an alias in Box drive for MacOS should create a Bookmark in BOX.com

    7 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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19. Show the storage used AND the storage capacity of each user (i.e. 1.5GB / 2.0GB)

    Since users do not get messages letting them know when their storage is almost full, admins can see at a glance and give manual warnings

    5 votes

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    existing feature  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →

20. Tighter integration with Box Notes and Outlook

    Box Notes should better integrate with Outlook similar to how OneNote does. From an Outlook event on your calendar, users can easily create a OneNote meeting note file, as well as assign tasks and include emails/contacts on the OneNote file as well.

    Video of OneNote + Outlook integration here: https://www.youtube.com/watch?v=gkf36RSjGig

    Microsoft support articles:

    OneNote & Outlook meeting notes: https://support.office.com/en-US/article/Take-notes-in-a-meeting-AD35C845-F9FF-46F7-BBE2-7BCC70F4C99E

    Tasks in OneNote: https://support.office.com/en-us/article/Create-Outlook-tasks-in-OneNote-19725ff3-0234-495d-9838-fb1f511e924f

    9 votes

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    not planned  ·  1 comment  ·  Box Notes  ·  Delete…  ·  Admin →
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