Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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834 results found
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Enable ability to customize the notification that is triggered during a Box Relay workflow
Enable ability to customize the notification that is triggered during a Box Relay workflow.
E.g. if an approval task is approved, I want to notify whoever submitted the content for approval AND potentially other relevant parties that their submission was approved, but I also want to potentially customize the notification (e.g. it was approved for x, y, and z reasons).
E.g. if an approval task is denied, I want to notify whoever submitted the content for approval AND potentially other relevant parties that their submission was denied, but I also want to potentially customize the notification (e.g. it was denied…
2 votes -
Regarding Box Relay, we would like the ability to assign different roles to the same user, similar to how it works in Box Sign.
Regarding Box Relay, we would like the ability to assign different roles to the same user, similar to how it works in Box Sign.
1 vote -
Insights Total Storage File Types
Add more file types in insights. Because of the kind of files we work with, most of it says other.
1 vote -
Approval Notification Emails: Route to Document
When an approval process is completed, the notification email that goes out to the requester does not have a direct link to the document that was approved. Since there isn't a way to name template-based Sign requests so that they can be easily identified, it would be helpful to include a direct link to the document that was approved.
1 vote -
Feature: Selective Notification Controls Problem: Users managing multiple folders receive excessive automated alerts, particularly for colla
Feature: Selective Notification Controls
Problem: Users managing multiple folders receive excessive automated alerts, particularly for collaborator deletions. Currently forced to choose between all notifications or none.
Solution: Add granular notification toggles at folder level, allowing owners to:
• Choose which alerts they receive per folder
• Keep important notifications while disabling non-critical ones
• Control collaboration alerts independently
Value:
• Reduces notification fatigue
• Improves content management efficiency
• Maintains essential security alerts
• Better user experience for folder owners1 vote -
Provide Notification when user is removed as a collaborator
Right now, users do not get a notification when they are removed as a collaborator from a folder. This can cause confusion as this could be caused by a number reasons (ie deletions, inactive users), and results in admin assistance to dive in to what may have occurred. Users do get a notification when they are added to a folder, so they should also get one when they are removed from a folder as well
1 vote -
Notifications from Box Relay aren't very useful without linking back to the file or folder
Relay is a great tool - but the Notifications aren't very useful. There is no way to link to the actual file or folder that is involved, so the user gets a very nebulous notification that is basically meaningless. Instead of being helpful, it could actually cause confusion for the user, if there are multiple activities happening at the same time.
Please update this functionality! Thanks!
62 votes -
Send e-mail notification to uploader when virus scan detects uploaded file was malicious
Similar to below Box Pulse, but would like to request to have e-mail notification sent, especially if uploader is managed user within company.
https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/35984290-to-notify-users-who-upload-virus-files-via-box-web5 votes -
"Alert: Unsuccessful File Transfer Between Users Notification"
"Email notification if files transferred from one user to another did not successfully transfer"
2 votes -
Folder settings Notification mail
Currently, there are two ways to set up email notifications: from [Account Settings] and [Folder Settings].
The name "Folder Settings" may be misleading.
The reason for this is that the name [Folder Settings] seems to affect users who are invited to the folder as collaborators.
Therefore, please add a note to [Folder Settings] that the scope of the effect is only the user who made the setting, and that the effect is not reflected on users who are collaborating on the folder.
現在メールによる通知設定は、[アカウント設定]からと[フォルダ設定]があります。
この[フォルダ設定]ですが、とても誤解を受ける名称をしているかと存じます。
理由として、[フォルダ設定]とあるため、フォルダにコラボレーターとして招待されているユーザーに影響があるように見受けられるためです。
そのため、この[フォルダ設定]には影響範囲は設定を行ったユーザーのみであることと、フォルダにコラボレーションされているユーザーには反映されない旨を注釈として記載してください。5 votes -
Set a ‘notification email’ for a user during the SSO assertion
I know we can add email aliases, but we would like to be able to set the notification address as well.
2 votes -
Requesting that a blank line at the beginning of the notification message to be sent if there is.
Requesting that a blank line at the beginning of the notification message to be sent if there is.
A section of task,
"What are the task details?" message
If there is a blank line at the beginning of the notification message, it will be sent as a blank line.A section of "If the task is rejected:Send a notification>
“What are the notification details?>
message
If there is a blank line at the beginning of the notification message, the blank line will be canceled and sent.1 vote -
View notification activity for items in the item properties details
When viewing the properties of an item, there should be an option to view a history of notifications that were triggered for that item. This would allow people, such as an uploader, to verify that the intended collaborators are receiving the information about the upload, and take action if the notifications are not triggered.
Potentially having an item saying something like "notification suppressed" for those who have the options disabled or if the folder settings are defined to disable notifications would be useful as well.
2 votes -
Changed conditions for sending invitation deadline notification emails for external users
Currently, invitation deadline notification emails are sent to external users under the following conditions
- co-owner of the folder
- the user has been personally invited to the folder
- direct collaborators of the folder.
Please change the specification so that notification emails can be received even if the user is invited as a group rather than as an individual under condition 2.
1 vote -
Allowing Admins to Edit Multiple Users' Notification Settings at the Same Time
It would be great if we could change multiple External Users' email notification settings at the same time.
1 vote -
Requests regarding BoxRelay: If rejecting, please allow us to enter the "reason for rejection." Although we are substituting by entering it
Requests regarding BoxRelay:
If rejecting, please allow us to enter the "reason for rejection." Although we are substituting by entering it in the comments, comments can be deleted.
Please increase the space between the approval and rejection buttons a bit more. There are times when it causes accidental operations.1 vote -
Notification function when a conflict occurs when editing a file
Files are locked when edited from Box Drive by users who have co-authoring enabled.
However, it takes time for the lock to take effect, which can lead to file conflicts if another user edits the file first.BoxDrive and BoxEdit normally notify you when a file conflict occurs, but unfortunately users who have enabled the collaborative editing feature do not receive the notification that a conflict has occurred.
If you want to co-edit with a user whose co-editing function is disabled, you can co-edit with Office Online if you are editing Excel or Word, but the file you want to…
6 votes -
Email Notifications for Viewers
Users are able to set their email notification in the folder options. However, if you have "viewer" access, you are not able to select these notifications for uploads. You must have "editor" access to do so.
We have groups with "Viewer" access as they shouldn't need to edit files in the said directory, however they should be notified when a new file has been uploaded.
The only solution box support provided was to turn on the upload notification in the user settings for all of their files. This would be counterproductive as the clutter of notifications for all…
2 votes -
Notifications as a Relay workflow outcome
Add the ability to create a specific notification as an outcome/step in Relay.
I.E. "If step 2 of workflow is not complete after 5 days notify xyz person"
or
"once workflow is completed notify this group".
11 votes -
In region Metadata for Australia
Storage and processing to be brought in region, specifically for the Australian region. This is a regulatory requirement for certain Government and Financial Services institutions.
15 votesThis is still currently scheduled for release in 2026.
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