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4294 results found

  1. Improve Move operation to offer choices when destination folder already has file of same name

    Currently, if a number of files are selected to move to another location, if the destination location already has filename(s), Box simply advises that the moves for those files has 'Failed', and lists then 'already exists in the folder '....'

    Box should instead, like other products, offer a pop-up window, indicating the filenames, locations, dates last modified, (and additionally, if any files are signed), with the option for user to select/unselect file(s) to overwrite or ignore. Filenames selected/ticked would then be moved, together with other files where no match was found.

    To simply offer no choice, leaves the user knowing…

    4 votes

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    0 comments  ·  Web App  ·  Admin →
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  2. Dragging files or folders out of BOX makes a copy

    With the recent update to BOX Drive, when you move something from BOX to your computer it removes it from BOX. It used to make a copy by default. We use BOX as a shared file server and this change allows for accidental deletion.

    Can you please add the ability to make this copy rather than move the file, only when moving out of BOX onto the computer or an outside volume?

    5 votes

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    1 comment  ·  Box Drive  ·  Admin →
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  3. preview .txt file

    We can preview files such as dwg or other heaving file but can't have a simple txt file preview ?!
    Please allow this kind of file.

    3 votes

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    1 comment  ·  Box Tools  ·  Admin →
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  4. Aspect ratio of files imported by Box Sign

    Aspect ratio of files imported by Box Sign
    When loading PowerPoint or Word into Box Sign, the aspect ratio may be changed and converted to PDF.
    I would like it to be converted to PDF with the aspect ratio of the original file.

    <Box Signで読み込んだファイルの縦横比について>
    Box Signで、PowerPointやWordを読み込んだ際に、縦横比が変更された状態でPDFに変換されることがある。
    元ファイルの縦横比を保ったままPDF化されるようにしてほしい。

    1 vote

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    0 comments  ·  Box Sign  ·  Admin →
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  5. Box Drive Sync Delay Indicator

    Box Drive is supposed to mirror the files on the server. But we experience delays of five minutes to over an hour between when we complete an upload to Box and when other users can see the file in Box Drive. We end up having to use the web portal more frequently to download files rather than waiting for them to appear, which creates version issues and nullifies the most attractive feature of Box Drive. The old Box Sync software used red or green dots to indicate if a file had synced. Is there a way to add such an…

    46 votes

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    4 comments  ·  Box Drive  ·  Admin →
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    Thanks for the suggestion. Typically updates between box.com and Box Drive should happen very quickly. If they are not, we’d recommend filing a support ticket in case there is an issue.

  6. Have a Sync Now option for files

    Box Sync on Windows 10 consistently fails to sync, but claims to be up to date. I can see the actual current version on the website, by my local persistently stays several versions back. Fixing that would be great, but also just giving a way to say, "I know you think you're up to date, but sync anyway" would make this less frustrating.

    4 votes

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    0 comments  ·  Box Sync  ·  Admin →
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  7. Apply classification labels with move/copy operations to folders as well.

    ■Apply classification labels with move/copy operations to folders as well.

    The current classification label assignment is checked against the events for the files in the Box.

    When there are multiple files that need to be moved/copied, it is time-consuming to specify each file individually, and the folders to move/copy to become cumbersome.
    Therefore, we would like to apply the current behavior to folders as well.

    ■移動/コピー操作を伴う分類ラベルの付与をフォルダにも適用する

    現在の分類ラベルの付与は、 Box 内のファイルに対するイベントに対してチェックがなされます。

    移動/コピー操作が必要なファイルが複数存在する場合、個別に指定して操作する手間が生じたり、
    移動/コピー先のフォルダが煩雑になってしまい業務効率の低下が生じます。
    そのため、現在の動作をフォルダにも適用することを希望します。

    23 votes

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    0 comments  ·  Web App  ·  Admin →
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  8. We want users to be able to output a "folder and file" report for each folder.

    (Japanese follows English)
    Currently, only administrators can output the "Folders and Files" report.
    We would like users with editor permissions for the target folder to be able to output a "Folder and File" report for each folder.
    At that time, We would like to be able to select whether the report will be output to that folder or the output destination.

    現在、「フォルダとファイル」レポートは管理者しか出力できません。
    対象のフォルダに対し編集者権限を持つユーザーが、フォルダ単位で「フォルダとファイル」レポートを
    出力できるようにしてほしいです。
    その際レポートの出力先はそのフォルダ内か、出力先を選択できると望ましいです。

    49 votes

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    delivered  ·  0 comments  ·  Admin Reports  ·  Admin →
  9. Support 1 crowdstrike x multiple box tenants

    Support 1 crowdstrike x multiple box tenants

    2 votes

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    0 comments  ·  Shield  ·  Admin →
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  10. Add the following function in Box Drive

    • Function to set the Box Drive log rotate period manually.
    • Function to Enable/Disable Box Drive log files.
    18 votes

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    0 comments  ·  Box Drive  ·  Admin →
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  11. iOS Files app "waiting to upload" problem/getting stuck

    Awhile back I could not get the iOS Files to work with Box documents. They would get stuck in the "waiting to upload." While they were helpful, I spent several emails with Box assistants and we couldn't find a solution and gave up. It seems obvious, but I finally figured out what happened. The Microsoft Office applications in iOS require an Office 365 account to edit documents. My Office 365 is through my work, and I am in education, so of course we get a terrible email at first and immediately start using the email alias. When Office required the…

    1 vote

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    0 comments  ·  Mobile  ·  Admin →
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  12. Ability to sync folders across multiple users

    My corporation has several regionally-controlled folders containing information that should be the same. Right now, that information has to be manually copied and/or reconciled to ensure the data is the same. I would like the ability to connect multiple folders from different users to ensure that the data is always synchronized across the regionally-controlled folders.

    1 vote

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    0 comments  ·  Box Sync  ·  Admin →
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  13. Box sync won't sync files on my computer with box.com unless I log out and log back in. Rebooting the computer didn't help. I have to log ou

    Box sync won't sync files on my computer with box.com unless I log out and log back in. Rebooting the computer didn't help. I have to log out of the app and log back in.

    3 votes

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    0 comments  ·  Box Sync  ·  Admin →
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  14. The view of files and folders in the Web UI should load dynamically, not be paginated.

    Currently, the default experience in the web UI is to paginate the view of files and folders, showing just 20 at a time. That's a pretty antiquated way of displaying a long list--most modern websites, including Box's competitors, just dynamically load more items as you scroll to the bottom of the page. I just finished helping one of our users who was very confused by this: he didn't notice the pagination buttons, and didn't understand where his file had disappeared to.

    2 votes

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    1 comment  ·  Web App  ·  Admin →
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  15. For files, folders and users name, we need to use U+10000 - U+10FFFF in Unicode characters.

    Today, we can only use BMP in Unicode characters on Box.

    However, Windows OS supports many Unicode characters(eg, emoji), besides BMP, so this can be a problem in data migration from a file servers to Box.

    Also, in CJK, Unicode characters other than BMP are used in personal name, so we consider this to be a big issue.

    We hope to have many Unicode characters available everywhere on Box.

    11 votes

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    1 comment  ·  Web App  ·  Admin →
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  16. If I drag folder directly from my PC to Box, some files in the folder cannot be uploaded

    If I drag folder directly from my PC to Box (webpage), some files in the folder cannot be uploaded. I find this problem persist and happen more than once. Why?

    This is annoying because after I upload a folder, I need to check manually whether all files in that folder has been correctly uploaded. "Upload folder" function become useless.

    1 vote

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    0 comments  ·  Uploads  ·  Admin →
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  17. Support for Pasting Multiple Email Addresses in Box Hubs and Box AI Features

    When selecting “Enable for selected users and groups,” I noticed that the text area for entering email addresses does not support pasting multiple email addresses at once. Currently, it requires entering each address individually, either by typing or pasting one by one, which is time-consuming when enabling the feature for multiple users.

    Would it be possible to enhance this functionality to allow pasting multiple email addresses at once, similar to how collaborators can be invited to folders?

    1 vote

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    0 comments  ·  Box AI  ·  Admin →
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  18. Combine Executed Signed Docs and Signature Log

    Currently, when you send a document to be signed, the signed executed document and signature log are saved as separate files. It would be nice if the signed doc and signature log were one document and saved as an updated version of the original document. Currently, it turns 1 document into 3 documents, and clutters up the folders.

    172 votes

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    on roadmap  ·  46 comments  ·  Box Sign  ·  Admin →
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  19. Allowing Admins to Edit Multiple Users' Notification Settings at the Same Time

    It would be great if we could change multiple External Users' email notification settings at the same time.

    1 vote

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  20. Fix file/folder size, counts, dates and storage

    I'd like to preface this by saying that this is a bug that needs to be fixed, not an idea. Even so, Box suggested we post this here to get others to chime in and say that this should be fixed.

    This is a problem that's been around for at least 1.5 years.

    Often, when an account's folders and files are transferred to someone else, the account from which the data was transferred still shows something greater than 0 bytes owned. This becomes a problem for deleting that user, because we can't be sure if the transfer worked, and we…

    143 votes

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    We are on track towards fixing this. We have made significant improvements in our Files, and Folder counts and their related sizes. They now happen in a near realtime speed and we also have a redundant process that runs and fixes these counts nightly. The current improvements are visible in most of your folders browsing experience and the enterprise level counts. We are in process of fixing counts that you can see for a given user, this will release in Calendar year 2024'Q3. There are also few minor improvements planned for the last quarter of the year.

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