Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • or

4214 results found

  1. Display error when entering unsupported characters when renaming folders and files

    When creating a new folder or file, if you include characters not supported by Box (other than Unicode Basic Multilingual Plane characters), receive an error.
    However, when renaming, I can name files and folders using characters other than BMP.
    (After renaming a folder or file, the character will automatically change to "_" after a while.)

    Please allow the same error to be displayed when an unsupported character is entered when renaming a folder or file,as when a new character is created.

    (日本語)
    <フォルダ名・ファイル名の変更時にサポートされていない文字を入力するとエラーを表示させる>

    現在、フォルダやファイル作成時にBoxでサポートされてるUnicodeの基本多言語面 (BMP)以外の文字を入力するとエラーが表示されます。
    しかし、名称変更時にはBMP以外の文字を使用したファイル名・フォルダ名を付けることができます。
    (変更後しばらくすると自動的に「_」変わります。)

    サポートされていない文字を入力したときに、新規作成と同じようにエラーを表示できるようにしてください。

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Ability to view date and accurate time of files created/Modified/Uploaded

    Please have my files created/Modified/Uploaded with date , time and user , all three at once

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Allow download of all search result content (files/folders) in one zip file

    Currently checkbox only allows selection of 20 results on screen for download

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Shared Link Lookup Tool

    Problem: Admins often need to do investigation of files stored in Box and all they have to go off of is the file/folder's shared link. Since admins can't search by shared link in the current Content Manager UI, a Shared Link Lookup tool would provide similar information.

    Key Features:
    -Provide ability to enter a shared link (standard or vanity URL)
    -Information returned after searching:
    -File/folder name
    -File/folder owner
    -File/folder location (Owner -> Folder hierarchy)
    -Status (whether the file/folder has been deleted or not)
    -Admin-level 'delete' (ability for the admin to delete the file on the spot)

    54 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

  5. I would like the restrictions on Box AI to be lifted or reduced.

    It's great that the Box AI query limit has been lifted.
    Next, we would like to see the following three limits lifted or reduced.
    ・Limited to 1,000 characters per question
    ・Text content size limit is 1MB, with larger files only processing the first 1MB of text
    ・Non-English languages may produce lower quality results

    Of course, we would also like to see the accuracy of the AI ​​improved. (Especially Bax AI for Hubs)

    82 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    on roadmap  ·  0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Smaller icons for Box Drive on windows

    The "status" icons on folders/files in Box Drive cover up 80% of the thumbnail for the file (or folder itself). This happens when explorer is set to list or details view.

    This makes scanning a folder with many documents for a particular file type extremely difficult, as there's not much visual distinction between excel, word, and ppt docs when they're all covered by one of the Box Drive syncing status icons. The PPT/Excel/Word logos are completely covered with just a vague hint of color peeking out.

    It would be ideal to figure out some way to make these icons…

    139 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    46 comments  ·  Box Drive  ·  Admin →
  7. "Shared links" - search functionality

    Currently "Shared links" do not have the search functionality or the search bar enabled. This is presenting an issue some someone that needs to share a ton of files and for one reason or another cannot add the users as collaborators.

    24 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Add additional file attribute filters when viewing files

    Currently there are only 3 file filter attributes. (Name, Updated, Size) Would like to add additional file details to the UI. For example, if a file is received via File Request and file description is enabled, have that available for view right on the screen instead of having it to hover the "i" icon to view the details

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  New UI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Mark file as safe across entire enterprise

    We have a file stored in multiple (hundreds of) locations across our Box enterprise and it regularly gets falsely flagged as malicious. We mark it as safe each time, for each location. It would be nice if there was a way to mark the file as safe for ALL locations in our Box enterprise at once. The file is identical name, size, and hash in each location so marking it as safe once instead of hundreds of times would be very much appreciated.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Shield  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. BOX Error when transferring files from Public to All other Folders

    The error message when transferring files from Public to All Other Folders is a little misleading. I would argue here that the system is asking for more of a confirmation before proceeding as opposed to reporting an error. The fact that this says “error occurred” and shows up in red doesn’t do a good job of conveying that you can do this if you click the Details button … just a question of whether you know what you are doing or not.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Login screen should appear when browser access Office files opened by Office Online from Box for Teams

    When i open Office files by Office Online from Box for Edit without logging in to my account on the browser , a error page which demand login appears. I demand improving this. it should move into login page.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. When building a hub, it would be beneficial to be able to add files and folders in which you have less than owner, co-owner or editor access

    Being able to add folders to view and upload files to a hub without higher (owner, co-owner, editor) access would allow much more functionality to the product.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Box Hubs  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Enhance Box for G Suite to Support Older Office Files (.doc, .xls)

    User would like to be able to utilize older Office Files (.doc or .xls) with the Box for G Suite integration.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Better visibility for file metadata

    We would like for metadata to be more visible next to the file on the preview screen instead of having to go to the metadata section and clicking on view.

    If metadata could be more easily accessible on the file, as well as when you copy/move the file within Box, it would be helpful if it went with the file too.

    35 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  1 comment  ·  Metadata  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Notification about Update of File

    If you share a link to a file or folder, is there a way for recipients on that file to be notified that the file has been updated or in the case of a folder that another file has been added?

    For example, when they receive the link, could there be a message that says, if you'd like to get updated about this file/folder enter your e-mail. Then Box has a way of sending them the updates.

    32 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Option to Restore an Item from Trash to a New Location (Other Than the Original Location)

    Users cannot view/preview the contents in their trash before determining if they want it to be restored.

    No clear way to recall exactly where each of the files were restored to (especially when you're dealing with dozen or more files)

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    not planned  ·  Brad Monroe responded

    We don’t currently have this slotted in as an update to the Trash page given limited asks for it. If customer demand persists, we will re-evaluate, though this change also requires an API update since https://developer.box.com/v2.0/reference#restore-a-trashed-item only allows choosing of a new target parent folder in the case where the original parent has been deleted or user lost access.

  18. I would really love to be able to see and use my PDF bookmarks from within the Box preview service

    I have large PDF files that are stored on Box. Rather than having to always download the files I would like to use the bookmarks within the PDF to navigate even if I am in the Box Preview function.

    Thank you for considering this enhancement

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Preview  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Box Drive Backups via Time Machine

    Allow Time Machine on a Mac to backup files stored on the Box Drive on my HD.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Your browser based video player is slow and doesn't always load files.

    video player is slow and at least 60% of the time I have to download a video because your website won't finish loading. It regularly gets hung up on the last 10% and will just sit there. This issue is destroying my productivity, and I am forced to download the files to my computer just so I can view them. My computer doesn't have infinite space, that's why we pay for your service.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Tasks  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base