10127 results found

1. For the love of all that is holy. Please add the ability to pause and cancel specific offline items from syncing in the transfer window.

   On a slower wifi connection users need a way to control syncing. The ability to pause, or even cancel offline file from syncing is essential. Dropbox has this functionality. Please catch up.

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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2. Increase collaboration invitation limit for Hubs beyond 500

   Hubs owners/coowners can only invite 500 individual collaborators to a Hub. This poses a challenge for customers who have restrictive external collaboration settings that prevent the creation of public shared links, and need to provide access to external users via invitations to collaborate on files/folders. This limit needs to be increased (or eliminated) to support large enterprises with more restrictive security settings. Leveraging Groups is not a good alternative for users who primarily intend to use Hubs for external collaboration.

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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3. It would be useful to be able to exclude certain users (such as Admins) from the Notifications (specifically for downloads) so that the user

   It would be useful to be able to exclude certain users (such as Admins) from the Notifications (specifically for downloads) so that the user does not get a notice. Example use case is in a DLP investigation or tools used, triggers a notice which we may not want visible to that end user.

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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4. Addition of Hong Kong Region

   Some customers expanding their business in China or neighboring regions require a local data center for operational and compliance reasons. Adding a Hong Kong region would potentially broaden both customer usage and our proposal opportunities in these markets.

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   not planned  ·  0 comments  ·  Zones & Multizones  ·  Delete…  ·  Admin →
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5. BoxAI includes the contents of the shared link in the answer

   When asking a question on BoxAI, please include the contents of the file to which the shared link is directed in your answer.

   (in Japanese)
   BoxAIで質問するとき、共有リンク先のファイルの内容も含めて回答してほしい。

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   on roadmap  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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6. Create JSON file from Form

   It would be very helpful to have the option to create a JSON file from the fields in a form to be used in a Doc Gen template. This would save us much time and frustration vs. manually creating the JSON.

   2 votes

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   0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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   researching  ·  Adminbkumar (Admin, Box) responded

7. AI Agent Suggested Prompts Need Additional Detail Capability

   The ability to define the suggested prompts is very helpful. However, as we build very targeted agents we find the prompts, not custom instructions, need to be more detailed, which makes them long. It would be very helpful to customize the suggested prompt button with a short descriptions but have the actual prompt input in a separate text box and hidden from end-users. The hidden, long, prompt would run when the visible prompt is selected.

   Something like this would be a big win for us. Please let me know if this is not clear.

   2 votes

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   0 comments  ·  AI Studio  ·  Delete…  ·  Admin →
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8. Request to automate shared link generation upon file upload

   A customer regularly uploads files into multiple folders (with different locations and hierarchy levels) and then has to generate a shared link for each file. Currently, they need to create each link manually, which is quite time-consuming.

   It would be very helpful if features such as Relay could automate this process by automatically generating shared links for uploaded files and sending notifications with created links

   1 vote

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   0 comments  ·  Workflow  ·  Edit…  ·  Delete…  ·  Admin →
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9. Support streaming uploads or appendable upload sessions (unknown final size)

   I have a use case where data is generated continuously (sensor readings). I want to build a file in Box by streaming bytes over time and then finalizing the file when the session ends.

   Currently, Box’s chunked upload API requires specifying a file_size up front and mandates a fixed total in each Content-Range header. This prevents uploading content when the final size is not known at the start of the session.

   Request:
   Add support for a streaming or appendable upload workflow, where:

   1. A client can create an upload session without knowing the final file size
   2. Chunks can be uploaded incrementally as data is produced
   3. The file size is determined at commit time, not at session creation

   This would support scenarios such as live sensor feeds or any workflow where file contents are produced continuously.

   Is there an existing workaround or planned support for this capability?

   I have a use case where data is generated continuously (sensor readings). I want to build a file in Box by streaming bytes over time and then finalizing the file when the session ends.

   Currently, Box’s chunked upload API requires specifying a file_size up front and mandates a fixed total in each Content-Range header. This prevents uploading content when the final size is not known at the start of the session.

   Request:
   Add support for a streaming or appendable upload workflow, where:

   1. A client can create an upload session without knowing the final file size
   2. Chunks can be uploaded incrementally… more
   1 vote

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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10. Improvement of search within the Hub

    We would like to search for information within texts in the Hub, not only from files and folders in the Hub.
    Currently, to enable information search within the Hub, we compile all information in Box Notes and add it to the Hub. However, this results in longer access times for users. We would like to improve the issue where supplementary texts written within pages are not searchable.

    2 votes

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    1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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11. Add Section Divider Lines and Blank Fields for Cleaner Forms

    I would recommend adding divider lines to allow cleaner grouping or sectioning of fields in a form. It would also be helpful to have "blank" field for better organizing when adding fields in two columns but the number of fields for a particular topic is an odd number. Having a blank filler field would allow starting the next topic on the next row rather than beside a field that isn't related. This would make the form look cleaner and be easier for end-users to follow.

    2 votes

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    0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    We've released the static text field that should resolve the blank field request and we've decided to prioritize multi page forms which could serve as a workaround for Divider lines.

12. Copilot support in Office Online/Office desktop applications for files on Box

    Currently, Copilot (Copilot in Word/Excel/PowerPoint) is not supported for Office files in Box.

    The following must be supported for files in Box

    (1) Copilot in Office Online

    (2) Copilot in Office desktop applications (with or without co-authoring)

    Appendix.

    https://support.microsoft.com/en-us/office/i-am-getting-license-validation-errors-with-copilot-375cf342-8559-48c3-8436-7564d5de3fc6#:~:text=Check%20that%20your%20file%20is%20in%20the%20right%20location%C2%A0

    50 votes

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    beta  ·  2 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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13. Add new formats to formatting text tags (年月日, yyyy/mm/dd)

    Please make the text tags specified in DocGen templates compatible with the date formats commonly used by Japanese customers.

    These are formats that are very commonly used in contracts and invoices.
    1. yyyy/mm/dd → 2025/06/06
    2. yyyy/m/d → 2025/6/6
    3. yyyy年mm月dd日　→　2025年06月06日
    4. yyyy年m月d日　→　2025年6月6日

    ーーーーーーーーーーーー
    DocGenテンプレートで指定するテキストタグで、日本のお客さまがよく使う日付書式に対応してほしい。

    これらは契約書や請求書でとてもよく使う書式です。
    1．yyyy/mm/dd　→　2025/06/06
    2．yyyy/m/d　→　2025/6/6
    3．yyyy年mm月dd日　→　2025年06月06日
    4．yyyy年m月d日　→　2025年6月6日

    5 votes

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    0 comments  ·  Box Doc Gen  ·  Delete…  ·  Admin →
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14. Display by name, Alphabetical as a Default. Necessary for our business!

    It is 100% Necessary for our file Storage and Sharing needs for files to show up alphabetically BY DEFAULT. We just transferred over from Dropbox, and this is really annoying and a waste of time to have to set viewing each time we log in, and when we share files to have to explain to customers how to set their display. Display by name alphabetical should not only be an option, but a Default. Please make this available immediately. Our business model and client sharing workflow success depends on this. Thank you for implementing right away

    1 vote

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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15. Display sidebar icons anywhere/サイドバーアイコンを任意の場所に表示

    We want to move the icon in the sidebar that appears when previewing a Box file freely and fix it where I want it.
    When BoxAI is activated, the BoxAI icon appears at the top of the sidebar.
    However, since the BoxAI icon is displayed at the top of the sidebar and comments (tasks) are not displayed immediately below it, they are overlooked.
    Therefore, it is a hassle to switch to the Activity column that appears below BoxAI.

    (日本語訳)
    Boxファイルのプレビュー時に表示されるサイドバーのアイコンを自由に移動して、好きな場所に固定したい。
    BoxAIを起動すると、サイドバーの上部にBoxAIのアイコンが表示される。
    しかし、BoxAIのアイコンがサイドバーの上部に表示され、そのすぐ下にコメント（タスク）が表示されないため、見落としてしまう。
    そのため、BoxAIの下に表示されるアクティビティ欄に切り替えるのが面倒だ。

    8 votes

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    1 comment  ·  Preview  ·  Delete…  ·  Admin →
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16. Customizing Sender in Ready Sign Link

    When Box Sign is initiated via Ready Sign Link, the Template Creator currently becomes the Sender of the sign request.

    However, depending on the document or process, we may want the user who initiates the Ready Sign Link to be the Sender. To address this, it would be helpful if the Sender could be customizable when generating the Ready Sign Link (e.g., choose either the Template Creator or the Ready Sign Link Initiator as the Sender).

    As a workaround, we are currently using a Service Account user to create the template, so the Sender appears as something like "ACME Sign Admin."

    When Box Sign is initiated via Ready Sign Link, the Template Creator currently becomes the Sender of the sign request.

    However, depending on the document or process, we may want the user who initiates the Ready Sign Link to be the Sender. To address this, it would be helpful if the Sender could be customizable when generating the Ready Sign Link (e.g., choose either the Template Creator or the Ready Sign Link Initiator as the Sender).

    As a workaround, we are currently using a Service Account user to create the template, so the Sender appears as something like "ACME Sign… more

    26 votes

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    1 comment  ·  Box Sign  ·  Delete…  ·  Admin →
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17. Ability to Customize Styling of Box Sign Email Notifications

    Hi Box Support,

    I’d like to submit a feature request for Box Sign regarding the email notifications that are sent to recipients when requesting signatures.

    Currently, these emails appear to use a standard layout and font, with limited ability to customize the visual presentation. It would be extremely helpful to have the option to customize the email’s styling, including:

    Font size and font family

    Line spacing and paragraph formatting

    Branding options (e.g., header image, color accents)

    HTML support for enhanced formatting

    This would allow users to create a more professional, brand-consistent, and user-friendly experience for signers. Even limited template or styling options would be a big improvement.

    If this is something being considered or available via an enterprise or API-based solution, I’d love to learn more. Otherwise, I hope this request can be considered for a future update to Box Sign.

    Thank you for your time and for the great product.

    Best regards, haej

    Hi Box Support,

    I’d like to submit a feature request for Box Sign regarding the email notifications that are sent to recipients when requesting signatures.

    Currently, these emails appear to use a standard layout and font, with limited ability to customize the visual presentation. It would be extremely helpful to have the option to customize the email’s styling, including:

    Font size and font family

    Line spacing and paragraph formatting

    Branding options (e.g., header image, color accents)

    HTML support for enhanced formatting

    This would allow users to create a more professional, brand-consistent, and user-friendly experience for signers. Even limited template or… more

    5 votes

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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18. Share multiple files at once

    Currently, you can only share one folder/file at a time. Not a smooth process.

    1 vote

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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19. Ability to create private subfolders in Parent folders, and limit Parent-level collaborators from accessing the private subfolder.

    Ability to create private subfolders in Parent folders, and limit Parent-level collaborators from accessing the private subfolder. Only added collaborators should be able to work in that subfolder.

    6 votes

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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20. Expand number of folders displayed in folder hierarchy

    Our team works in incredibly deep folder structures and would appreciate the opportunity to view all subfolders in the folder hierarchy to more easily navigate through our folder structure. For example, if someone shares a file with me and it's in the "trailers" folder, it's very difficult for me to tell which project this is associated with unless I navigate many levels up in the folder structure to see a folder with the project name. Ideally, we would be able to see as many folders as can fit in the window space. Our team uses the Box web app and is not interested in leveraging Box Drive.

    Our team works in incredibly deep folder structures and would appreciate the opportunity to view all subfolders in the folder hierarchy to more easily navigate through our folder structure. For example, if someone shares a file with me and it's in the "trailers" folder, it's very difficult for me to tell which project this is associated with unless I navigate many levels up in the folder structure to see a folder with the project name. Ideally, we would be able to see as many folders as can fit in the window space. Our team uses the Box web app and… more

    4 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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