529 results found

1. Notify me when a file is unlocked by another collaborator

   When a file is locked for editing by another user, on a case-by-case basis, I would like to be notified via email when that file is unlocked.

   Either:

   1. a file-setting that always notifies me after a user unlocks a specific file or
   2. a one-off subscription to a file when it is locked that I can set that notifies me via email when that file is unlocked. After this one-off notice occurs, the subscription would be deleted.
   10 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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2. Separate Move / Copy buttons

   Please consider improving this within Amsterdam

   There are a number of use cases that can be supported by separating the Move / Copy button into unique buttons:

   1) Folder or file templates: Users with Viewer access (can download) should be able to COPY a file or folder elsewhere. Currently this is not supported -- the user must download, which loses BoxNotes and Bookmarks.

   2) Separating "records" from reference material -- If Retention is set on a file, the user may want to copy a version elsewhere that is not subject to Retention

   18 votes

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   2 comments  ·  Web App  ·  Delete…  ·  Admin →
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   not planned  ·  Stephanie Zhang responded

   Interesting suggestion, but we won’t be focusing on this ask for the time being due to competing priorities.

3. Secure open link - Domain white list for open shared link

   This request is an idea that will become possible after the following requests are realized.
   Secure open link① - Require email address verification with one-time password
   https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/43755942-secure-open-link-require-email-address-verifica

   【Summary】
   Please add "Allow only email addresses from specific domains to receive one-time passwords" to the Open Link settings.
   This will make it possible to prevent secondary distribution and miscommunication, which is a huge issue for Open Link.

   【Issues to be solved】
   Current Open Link is not secure enough as an alternative to attachments.
   Compared to attachments, the ability to determine the information of the access source and the ability to block access after transmission are powerful.
   However, it is impossible to prevent information leaks due to secondary distribution or misdirection, and a means to do so is needed.
   In such cases, we know that invitations are the best option, but in many cases, due to the requirements of the business partners, the users cannot ask them to obtain Box accounts.

   Current open-link passwords do not protect against misdirection and route eavesdropping, as they are mostly sent to the same destination via the same route as the link.
   Also, since the password is fixed, it is not a countermeasure against secondary distribution.

   【Idea Details】
   First, when issuing an open link, allow the user to select "Require email address verification via one-time password".
   (Request here:)
   Then, add "Allow only email addresses from specific domains to receive one-time passwords" to the settings section.

   If this setting is enabled, the following actions will be taken even if the accessing user is not logged in to Box.
   (1) The user will be asked to enter your email address.
   However, email addresses from domains other than the specified one cannot be entered.
   (2) If the user enter the address of the specified domain, he/she will receive a one-time password.
   (3) The user will be asked to enter his/her one-time password.
   (4) When the correct one-time password is entered, the open link will be opened.
   (5)The email address entered here will be displayed in the file access history.

   This request is an idea that will become possible after the following requests are realized.
   Secure open link① - Require email address verification with one-time password
   https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/43755942-secure-open-link-require-email-address-verifica

   【Summary】
   Please add "Allow only email addresses from specific domains to receive one-time passwords" to the Open Link settings.
   This will make it possible to prevent secondary distribution and miscommunication, which is a huge issue for Open Link.

   【Issues to be solved】
   Current Open Link is not secure enough as an alternative to attachments.
   Compared to attachments, the ability to determine the information of the access source and the ability to block access… more

   13 votes

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   1 comment  ·  Security  ·  Delete…  ·  Admin →
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4. Add support for Integrated Windows Authentication for Box Drive login flow

   Integrated Windows Authentication (IWA) allows for the following login flow for the webapp:

   1. User logs into Windows
   2. User goes to Box and selects to use SSO to login
   3. When the user is redirected to their Identity Provider, the browser sends the user's OS credentials and the user does not need to enter credentials again
   4. User is logged into Box

   This would provide a more seamless experience for users. In our computer labs, users would sign into Windows, click one button in the Box Drive login window, and have access to their Box content natively in the OS.

   13 votes

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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5. Download all versions of a single file at once

   If a file has multiple versions, it would be great to be able to download all these versions at once in a single Zip file.

   For exemple, if I have a Word file named "test.docx" with 247 versions of it, you would be able to download a single file named "test.zip" containing 247 Word files, named "test(1).docx", "test(2).docx", …, "test(247).docx".

   9 votes

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6. Option to Remove Expiration of a Collaborator after Auto-Expiration is disabled

   Admin request option when disabling Auto-Expiration feature for collaborators within Enterprise:

   1. Allow option to choose extension date for pre-existing collaborators who's access is going to expire.
   2. Allow option to disable/remove auto expiration for collaborators by Admin or Owner.

   This will affect multiple user across our enterprise where they will have to be re-invited to folders since expiration cannot be removed.

   9 votes

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   1 comment  ·  Security  ·  Delete…  ·  Admin →
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   not planned  ·  dfisher responded

   Thank you for your note! We will consider this request with additional demand.

7. AWS AppStream integration

   We really, really want to deploy AWS AppStream 2.0. Please work with AWS on adding the Box platform to AppStream 2.0

   9 votes

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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8. Removed Collaborator Report That Show Affected Folder Path, Folder Owner, & Link To Affected Folder

   Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

   If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

   So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service account that was use for Okta and Box, to see which user account and folder was affected. Sadly the report only show just the affected folder name and the affected user. This is an problem, since we ran into the following issues:

   1. There are multiple folders with the same name. Without the folder path or folder owner, it hard to confirm which folder was the right one.
   2. If the service account does not have permission to the folder, we can't search for the folder.
   3. We have no way of knowing if the folder was internal or external.
   4. We have no folder owner name, so we can't reach out to the folder owner to request for assistance with re-granting the permission.

   So our second attempt to reach out to Box support was to request for a report that can provide us with the affected folder path and folder owner, but we were told there is not a way to pull that information.

   This really ***** us over, as we have no mean to actively assist user with getting their permission restore. What we need in this case is a undo button to restore all the permission in the past 24 hours. But that asking for too much, so I just like to get a updated report for Removed Collaborator that show the following information:

   -Date & Time
   -Affected User Name
   -Affected User Email
   -Affected Folder Name
   -Affected Folder Path
   -If the affected folder is internal or external to the company
   -Details (Permission that was removed)
   -Affected Folder Owner
   -Affected Folder Owner Email
   -Link To The Affected Folder (so I don't have to spend day searching for it)

   I am sure my company is not the first or the last to run into 3rd part integration issue that could result in mass folder permission lost. Any new method for mass permission restore or new report that can assist in restoring user permission would be greatly appreciated.

   Recently, my company ran into an integration bug between Okta and Box, which result in a mass deprovisioning of users account. We were able to reprovision user account fairly quick but there as a mass folder permission lost.

   If the user permission was granted via a group, all permission was successfully restored. However, if the permission was granted individually, that permission was lost. Ticket was open with Box support to request for assistance with folder permission restore but they could not help.

   So the next best thing was try to run "User Activity" report on "Removed Collaborator" on the service… more

   10 votes

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9. 2-Factor Authentication for Drive

   If a client has MFA/2-Factor Authentication required for all users, it would be great if Drive required similar additional protection to safeguard user content.

   Community article on MFA: https://community.box.com/t5/How-to-Guides-for-Account/What-is-2-step-Verification/ta-p/50

   3 votes

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   not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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10. Manage collections folder through sub-collections

    I have too many Box folders shared with me and they all show up under "All Files". Collections is a good way to organize but I need to have a hierarchy/folder structure for Collections. Currently this can only be achieved through faking a folder structure through naming.

    example
    Project1
    Project1-subproject1
    Project1-subproject 2

    Being able to create sub collections would solve this.
    
    Currently my Box account is a huge mess of shared folders.

    Cheers,
    Matt

    9 votes

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11. Restore Box Drive behavior on MacOS when it mounted as an external hard drive with on-demand file streaming

    Product: Box Drive Version 2.24.193 installed 2021-10-12 on MacOS 11.6

    Newest release 2021-10-12 has removed the "external hard drive behavior" and on-demand file streaming feature (as illustrated in first 2 minutes of https://youtu.be/t7tPs1naUtY), which was THE reason I use Box. Now it behaves like OneDrive: (1) viewing Box file requires full download, (2) downloaded file remains on computer until manual removal, (3) dragging and dropping into Box folder literally moves file rather than copying file. These behaviors make life miserable and are the reasons I do not use OneDrive. Now Box has removed the sole reason I want to use Box.

    Box Product Support could not address my concern and told me to report it to Box Pulse.

    When Box Drive mounted like an external hard drive, any Box file (actively edited/viewed or idle) would not ever take up local hard drive space (unlike new version 2.24.193, which forces the file to be downloaded onto local hard drive before it can be edited/viewed, then remains on the local hard drive even after quitting Box app - the local copy must remain until it is manually removed by choosing "Remove Download"); permissions of original file would be fully preserved when original file was copied onto Box drive (unlike new version 2.24.193, which forces all files to be executable by the user); original file would NOT be removed from its original local when drag-and-dropped onto Box folder (unlike new version 2.24.193 which removes the original file from its original location) - this is exactly like OneDrive and a main reason I cannot work with OneDrive.

    Product: Box Drive Version 2.24.193 installed 2021-10-12 on MacOS 11.6

    Newest release 2021-10-12 has removed the "external hard drive behavior" and on-demand file streaming feature (as illustrated in first 2 minutes of https://youtu.be/t7tPs1naUtY), which was THE reason I use Box. Now it behaves like OneDrive: (1) viewing Box file requires full download, (2) downloaded file remains on computer until manual removal, (3) dragging and dropping into Box folder literally moves file rather than copying file. These behaviors make life miserable and are the reasons I do not use OneDrive. Now Box has removed the sole reason I want to… more

    8 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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12. Compliance & Retention of File Activity Comments

    We are using the Activity section on each file to keep a running list of processing notes for each documents - ie invoice approvals, marketing and advertising review, etc. More granular control of comment governance would be very helpful.

    For instance, including comments in permission settings to prevent a user from deleting comments, or include in Governance Admin Panel an option to disable comment editing. Comments should also be subject to the same retention requirements imposed on the file itself - ie if the file has a 5 year retention period.

    Also, while there is a User Activity report that shows which uses made comments on a file, the report does not display the contents of each comment. This could be an alternative to user level controls or in addition to user level controls of comments for SEC 17(a)-4 retention requirements.

    Summary:

    1. Allow admins to restrict or disable comment editing (globally or by user or group)
    2. Subject comments to retention requirements the underlying file is subject to
    3. Allow reporting on file comments to include the content of comments and if edited or deleted, running audit trail of changes or deletions. (ie if you delete a comment, the report will still show the content of the comment and indicate that the comment was deleted by which user, date and time stamped.

    We are using the Activity section on each file to keep a running list of processing notes for each documents - ie invoice approvals, marketing and advertising review, etc. More granular control of comment governance would be very helpful.

    For instance, including comments in permission settings to prevent a user from deleting comments, or include in Governance Admin Panel an option to disable comment editing. Comments should also be subject to the same retention requirements imposed on the file itself - ie if the file has a 5 year retention period.

    Also, while there is a User Activity report that… more

    10 votes

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    1 comment  ·  Governance  ·  Delete…  ·  Admin →
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13. Show the storage used AND the storage capacity of each user (i.e. 1.5GB / 2.0GB)

    Since users do not get messages letting them know when their storage is almost full, admins can see at a glance and give manual warnings

    5 votes

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    existing feature  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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14. Default sort order to updated descending

    1. Trash default sort is Name Ascending – Can we get this changed to Updated descending
    2. In any view, when clicking the Updated column, can we get the first click to be Descending instead of Ascending.
    7 votes

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15. MFA option to be TOTP or SMS or Email

    When the MFA option is released currently the option is:
    1. TOTP
    2. TOTP or SMS or Email.

    Can you make it a check list so we can enable the one we want?
    For example, I only want TOTP and SMS.

    7 votes

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    4 comments  ·  Security  ·  Delete…  ·  Admin →
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16. PDF Bookmarks

    Please add back the ability to use built in PDF Bookmarks to the Box IOS App. This ability was present up until about 2 months ago now when apparently a library used to render PDF's was upgraded causing this ability to be lost.

    This has been an important feature for us as our users access large 50+ page PDF documents on a regular basis. During a meeting when directed to access a specific page within the document and bookmarks still worked, a user could simply select the bookmark which would send them to the exact page needed. Now users must fumble with sliding pages repeatedly going from the agenda on page 1 to trying to find the exact page needed. This is cumbersome and a downgrade to what was possible before.

    Please add back the ability to use built in PDF Bookmarks to the Box IOS App. This ability was present up until about 2 months ago now when apparently a library used to render PDF's was upgraded causing this ability to be lost.

    This has been an important feature for us as our users access large 50+ page PDF documents on a regular basis. During a meeting when directed to access a specific page within the document and bookmarks still worked, a user could simply select the bookmark which would send them to the exact page needed. Now users must… more

    8 votes

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    on roadmap  ·  1 comment  ·  Mobile  ·  Delete…  ·  Admin →
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17. Display more tags in new UI

    I want to see the detail of all my tags. The new user interface shows the detail of the first tag and then "2 others", etc. I job share and we each want to see each tag, especially if we widen that column to do so

    7 votes

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    0 comments  ·  Box for Office  ·  Delete…  ·  Admin →
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18. Ability to print PDF documents without downloading

    In order to make it easier for the end user to print PDFs it'd be nice to have a print option directly in the context menu (both in the document preview and on document list).

    As PDFs tend to contain forms to fill in either interactively or manually it might be consiedered as useful to print them directly from the browser. Currently it's not possible as after user hits 'command + P' there's only 1 blank page to be printed.

    The current user path for printing a PDF is:
    1. Open a PDF in box webapp
    2. download it to desktop
    3. Open in another PDF viewer (chrome, adobe reader etc)
    4. Print

    The desired user path could be:
    1. Open a PDF document in the document list
    2. Print

    OR
    1. Print selected PDF document straight from the documents list(or folder).

    In order to make it easier for the end user to print PDFs it'd be nice to have a print option directly in the context menu (both in the document preview and on document list).

    As PDFs tend to contain forms to fill in either interactively or manually it might be consiedered as useful to print them directly from the browser. Currently it's not possible as after user hits 'command + P' there's only 1 blank page to be printed.

    The current user path for printing a PDF is:
    1. Open a PDF in box webapp
    2. download it to… more

    7 votes

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19. Tag and Metadata support still missing on Mobile?

    Hello, new user here evaluating Box.com for several cloud integrations within our company. I am searching the community for info on searching/filtering by tags and/or metadata via the Box mobile apps. I am confused... I am seeing replies back from Box support dating all the way back to 2017 saying that tag/metadata support on mobile is one of the most requested features. Yet neither seem to have been implemented as of Q2 2020? Am I missing something? What is the justification for lack of attention to such fundamental (and highly requested) features for your mobile apps? Whatever the case, it doesn't bode well for my company's evaluation of Box's product or its product development pipeline. We're fare more likely to pick a product that doesn't neglect its mobile apps the way Box seemingly has in this regard.

    https://community.box.com/t5/Business-Apps-Forums/Metadata-Support-in-Mobile-Apps/m-p/46858/highlight/true#M4365

    https://community.box.com/t5/Archive-Forum/No-tags-in-iOS/m-p/56217/highlight/true#M26014

    Hello, new user here evaluating Box.com for several cloud integrations within our company. I am searching the community for info on searching/filtering by tags and/or metadata via the Box mobile apps. I am confused... I am seeing replies back from Box support dating all the way back to 2017 saying that tag/metadata support on mobile is one of the most requested features. Yet neither seem to have been implemented as of Q2 2020? Am I missing something? What is the justification for lack of attention to such fundamental (and highly requested) features for your mobile apps? Whatever the case, it… more

    8 votes

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20. need unlimited storage for individual plan

    100G is not enough for individual users. Please add add-on storage capacity for UNLIMITED STORAGE or at least 1T/2T

    6 votes

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    3 comments  ·  Other  ·  Delete…  ·  Admin →
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    not planned  ·  AdminModerator (@ Box, Box) responded

    We’ve shared this feedback with our marketing and sales team. Thank you!