643 results found

1. Force external collaborators to sign in using 2-step verification or dual authentication for access to specified shares.

   Force external collaborators to sign in using 2-step verification or dual authentication for access to specified shares.

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   1 comment  ·  Security  ·  Delete…  ·  Admin →
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2. Make it more obvious that there are multiple pages of documents

   Lists of files and folders may continue onto more than one page. Make the "2 of 2" at the bottom of the list very large and explicitly add a "See more" label next to the pagination. It is far too easy to not notice that there is more than one page of files, which leads to quality isssues.

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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3. File uploads are extremely slow.

   File uploads are extremely slow. For example, a group of 3 x 20Mb files might take an entire day to upload on a 5mb.s connection. This has happened in the past 3-4 weeks.
   I found the root cause of it. I am in New Zealand and redirected to the Tokyo server, which is very very slow. I verified that this upload path is an issue thus:
   Tried to upload a 20Mb file using browser (via Tokyo) - 2 hrs later the file was at 20% upload. Cancelled the upload.
   Connected a VPN onto Los Angeles. Uploaded the same file (and others). Uploads completed in less than a minute.
   This performance issue forces me to use a VPN each time I use Box to upload which is burdensome.

   Thanks for your attention on this.

   File uploads are extremely slow. For example, a group of 3 x 20Mb files might take an entire day to upload on a 5mb.s connection. This has happened in the past 3-4 weeks.
   I found the root cause of it. I am in New Zealand and redirected to the Tokyo server, which is very very slow. I verified that this upload path is an issue thus:
   Tried to upload a 20Mb file using browser (via Tokyo) - 2 hrs later the file was at 20% upload. Cancelled the upload.
   Connected a VPN onto Los Angeles. Uploaded the same file (and… more

   5 votes

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   0 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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4. 2 Factor Authentication

   When a user is setting up 2 factor authentication, the message says it will replace your login settings. It needs to say explicity "Box settings", as it now leads you to believe it is replacing your authenticator app settings that is used for the employee's company login.

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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5. Create a new workflow, after the folder creation.

   We want to create a new workflow, after the folder creation.

   We are planning to have two types of flows, "Project folder creation flow" & "Approval flow(under the newly created folder)".
   The "Project folder creation" is fine, but for "Approval flow" we need to create it each time after new project folder has created.
   So it would be great if we can create the "Approval flow" after the project folder has created.

   Project folder creation
   Trigger: Folder creation
   Outcome: Copy the prepared folders underneath the folder which triggered the relay.
   the prepared folders include "Review" and "Approved" folders.

   Approval flow
   Trigger: File upload to "Review folder"
   Outcome1: Assign task to Project Owner
   Outcome2: Move approved files to "Approved folder"

   We want to create a new workflow, after the folder creation.

   We are planning to have two types of flows, "Project folder creation flow" & "Approval flow(under the newly created folder)".
   The "Project folder creation" is fine, but for "Approval flow" we need to create it each time after new project folder has created.
   So it would be great if we can create the "Approval flow" after the project folder has created.

   Project folder creation
   Trigger: Folder creation
   Outcome: Copy the prepared folders underneath the folder which triggered the relay.
   the prepared folders include "Review" and "Approved" folders.

   Approval flow… more

   5 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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6. Please add a customizable setting for the [administrator email address] section.

   If a user tries to use an application that is not allowed by the tenant, the following error screen will appear.

   ---

   Disabled by Administrator
   This application cannot be used because it is not allowed by your Box administrator.
   If you have questions, please contact your administrator at [administrator email address].

   ---

   Typically, he/she is expected to contact the email address provided on this screen.
   However, due to company operations, we do not accept inquiries at the email address listed on this screen.
   This creates confusion because he/she sends an email and does not receive a response from the administrator.

   Therefore, we would like to list [email address for the support team] in the [admin email address] section.

   ■Proposal 1
   Please add a customizable setting for the [administrator email address] section.

   ■Proposal 2
   In addition to [administrator email address] , we want to include something like "Please contact here: [email address for the support team]".
   Please add the ability to freely write a description and contact information on this screen.

   ■Proposal 3
   Do not include [administrator email address] on this screen.
   　For example:
   　"If you have questions, please contact your administrator" only should be listed.
   　(No email address will be provided at this time)

   ユーザーがテナントで許可されていないアプリケーションを利用しようとすると下記エラー画面が表示されます。

   ---

   管理者により無効化されました
   このアプリケーションは、Box管理者に許可されていないため使用できません。
   ご質問がある場合は、[管理者メールアドレス]で管理者にお問い合わせください。

   ---

   一般的に、ユーザーはこの画面に記載されたメールアドレスへ連絡することが予想されます。
   しかし、会社の運用上、この画面に記載されているメールアドレスでは問い合わせを受け付けていません。
   ユーザーがメールを送信しても、管理者からの返事は届かないため、混乱を生みます。

   そのため、[問い合わせ窓口用のメールアドレス]を[管理者メールアドレス]の部分に記載したいと考えています。

   ■提案1
   [管理者メールアドレス]の箇所をカスタムできる設定を追加してください。

   ■提案2
   [管理者メールアドレス]の他に、「こちらへご連絡ください：[問い合わせ窓口用のメールアドレス]」のような内容を併記したいと考えています。
   この画面に説明や問い合わせ先を自由記述できる機能を追加してください。

   ■提案3
   この画面に[管理者メールアドレス]を記載しないでください。
   　例：
   　「ご質問がある場合は、管理者にお問い合わせください。」のみが記載されているのが望ましいです。
   　(このとき、メールアドレスの記載はありません)

   If a user tries to use an application that is not allowed by the tenant, the following error screen will appear.

   ---

   Disabled by Administrator
   This application cannot be used because it is not allowed by your Box administrator.
   If you have questions, please contact your administrator at [administrator email address].

   ---

   Typically, he/she is expected to contact the email address provided on this screen.
   However, due to company operations, we do not accept inquiries at the email address listed on this screen.
   This creates confusion because he/she sends an email and does not receive a response from the administrator.

   Therefore, we… more

   5 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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7. Larger capacity and limit for exporting legal hold content

   Larger capacity and limit for exporting legal hold content

   Currently, only two legal hold contents can be exported at a time, and the maximum export size is 4TB.
   When there are many legal hold targets, the export setting needs to be repeated many times to download them, which takes a large amount of time.
   Therefore, we would like you to revise the maximum number of targets and capacity.

   現在、リーガルホールドコンテンツのエクスポートは1度に２つまでしか対象を指定出来ず、かつ容量が4TBまでとなっております。
   リーガルホールド対象が多いとダウンロードするために何度もエクスポート設定を繰り返す必要があり、時間が大量にかかります。
   そのため、対象と容量の上限を見直しして欲しい。

   5 votes

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   0 comments  ·  Governance  ·  Delete…  ·  Admin →
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8. Document ID on Documents

   We would love to be able to have the document ID either added to the document itself, say in the footer, or be added to the name of the document when opening.

   That is pretty standard for most document management systems these days.

   You will see documents named "12345 v2 Settlement Case" (where the v2 normally indicates the version of the document). It would be nice to be able to have this set at the user level so the user can decide if the doc ID and version are necessary for them.

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   1 comment  ·  Other  ·  Delete…  ·  Admin →
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9. Cleanup and Enhance the file/folder webhook events to cover all the happy paths (new file, new file version, restore previous version)

   As a Box Application Developer I want to be able to receive a unique, webhook events for the following scenarios:

   1. User uploads new file (brand new binary object placed into a Box Folder) - Folder based event (exists: FILE.UPLOADED)
   2. User uploads a new file version - File AND Folder based event (e.g. FILE_NEW.VERSION)
   3. User restores a previous file version - File AND Folder based event (e.g. FILE_RESTORE.VERSION)

   As the owner of an enterprise application that has deep integration in the BOX platform, it is surprising that I have no way to use the Webhooks to monitor files for new versions and restoring of previous version while only having new file versions tied to the folder.

   The existing event of File.Upload is not connected to the file event, which is an issue. In addition it covers more than one event, a new file in the folder and a new file version to a file in that folder.

   t is not a good practice to have different application actions covered by the same event as it adds complexity to application developers when trying to build unique actions / functions based on the discrete events.

   By having separate file events this would allow a better programmatic experience.

   As a Box Application Developer I want to be able to receive a unique, webhook events for the following scenarios:

   1. User uploads new file (brand new binary object placed into a Box Folder) - Folder based event (exists: FILE.UPLOADED)
   2. User uploads a new file version - File AND Folder based event (e.g. FILE_NEW.VERSION)
   3. User restores a previous file version - File AND Folder based event (e.g. FILE_RESTORE.VERSION)

   As the owner of an enterprise application that has deep integration in the BOX platform, it is surprising that I have no way to use the Webhooks to monitor files for new versions… more

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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10. Sync Selected Items

    Sync scans everything even when only adding 1 or 2 files. Include an option to only update Box Sync with the recently chosen files to prevent an extended scanning process

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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11. Add ability to get a user's collaborations via API

    Since there is a function to get a list of invitations to the group, I want to provide the same to the users.
    Like,
    https://api.box.com/2.0/users/:user_id/collaborations

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    2 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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    not planned  ·  AdminDan Dennhardt (Product Manager, Box) responded

    We don’t currently plan to provide such an API, however please leave a comment if you have more information about how this would be used. In the interim, you can identify all of a user’s collaborations by requesting items in the user’s root folder (id = 0) and filtering out those where the owned_by user is the current user. This would require an additional API call for each item to get the collaboration id, but if you are only interested in knowing which items re collaborated versus owned by the user, it may be sufficient for your purposes.

12. Unable to Retrieve Collaborator Email Address for a non-Registered Collaborator

    From the Developer:

    Steps to reproduce:
    1) Create a collaboration to a folder with email, that not already registered in Box.com.
    2) Create a request via Java SDK to get collaborations from this folder. Response like this will be returned:
    {"totalcount":1,"entries":[
    {"type":"collaboration",
    "id":"987654321",
    "createdby":{"type":"user","id":"23421234","name":"xxx","login":"xxx@xxx.xxx"},
    "createdat":"2016-09-05T07:18:42-07:00",
    "modifiedat":"2016-09-05T07:18:42-07:00",
    "expiresat":null,
    "status":"pending",
    "accessibleby":null,
    "role":"editor",
    "acknowledgedat":null,
    "item":{"type":"folder","id":"123456","sequenceid":"0","etag":"0","name":"FolderToCollaborate"}}
    ]}
    'AccessibleBy' is null. So we don't receive an information about collaboration, for example email. But if user with this email registered in box, we receive information about it, like this:
    ...
    "status":"accepted",
    "accessible_by":{"type":"user","id":"1233445678","name":"Yyy .","login":"yyy@yyy.yyy"},
    "role":"viewer",
    ...
    If we need to create a collaboration, we need at least to know a login of collaborated user even it not registered in box.
    Our system (cloudally.com) creates a backups of all chosen box.com account files and folders. So, when we backup folders, we collect information about collaborations too. Then we restore it via java sdk. And due to the above we can't restore collaborations with users that not already registered.

    From the Developer:

    Steps to reproduce:
    1) Create a collaboration to a folder with email, that not already registered in Box.com.
    2) Create a request via Java SDK to get collaborations from this folder. Response like this will be returned:
    {"totalcount":1,"entries":[
    {"type":"collaboration",
    "id":"987654321",
    "createdby":{"type":"user","id":"23421234","name":"xxx","login":"xxx@xxx.xxx"},
    "createdat":"2016-09-05T07:18:42-07:00",
    "modifiedat":"2016-09-05T07:18:42-07:00",
    "expiresat":null,
    "status":"pending",
    "accessibleby":null,
    "role":"editor",
    "acknowledgedat":null,
    "item":{"type":"folder","id":"123456","sequenceid":"0","etag":"0","name":"FolderToCollaborate"}}
    ]}
    'AccessibleBy' is null. So we don't receive an information about collaboration, for example email. But if user with this email registered in box, we receive information about it, like this:
    ...
    "status":"accepted",
    "accessible_by":{"type":"user","id":"1233445678","name":"Yyy .","login":"yyy@yyy.yyy"},
    "role":"viewer", … more

    8 votes

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    1 comment  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
    delivered  ·  AdminJack Hirsch (Product Director, or Executive, Box) responded

    The accessible_by field now returns email addresses of unregistered collaborators.

13. Enhanced Locking User Experience / Show 'Would you like to lock?' Pop-Up After Clicking 'Open'

    When I go to open a file from the webapp, I want Box to help me be a good collaborator, meaning prompt me with "would you like to lock this file while editing?" before the file actually opens (via Box Edit).

    This isn't a request for a different lock/unlock flow with Box Edit -- it's a request for an enhanced experience between when a user clicks the 'open' button in the web app and when Box Edit actually kicks in.

    ISSUE: Box's lock/unlock UX is very 'soft' right now, compared to SharePoint's and a traditional Windows file server. As such, Box users are more likely to run into version conflicts and overwrites when editing in collaborated folders given that Box doesn't proactively help the user (force the user) to decide if they want to lock a file or not; it's very passive right now.

    GOAL: Help users avoid version conflicts in collaborated folders.

    REQUEST: Add a 'Would you like to lock this file?' pop-up after a user clicks the 'Open' button but BEFORE Box Edit kicks in to open the file.

    Specifics for the 'would you like to lock? pop-up:
    --It should only appear in folders that have collaborators in them
    --It should provide the user the option of 'remember my setting' to allow the user to 1) bypass this pop-up in the future and 2) ultimately bring us an 'auto-lock'-type UX, without auto-lock/unlock actually needing to be supported by Box Edit.

    When I go to open a file from the webapp, I want Box to help me be a good collaborator, meaning prompt me with "would you like to lock this file while editing?" before the file actually opens (via Box Edit).

    This isn't a request for a different lock/unlock flow with Box Edit -- it's a request for an enhanced experience between when a user clicks the 'open' button in the web app and when Box Edit actually kicks in.

    ISSUE: Box's lock/unlock UX is very 'soft' right now, compared to SharePoint's and a traditional Windows file server. As such,… more

    5 votes

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    1 comment  ·  Partner Integrations  ·  Delete…  ·  Admin →
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    not planned  ·  lwang responded

    Locking file has its own drawbacks about causing files to be inaccessible. We encourage users to use Office Online as a solution to avoid conflicts.

14. Publish a changelog of Box Drive updates

    The blog is nothing close to release notes and version history. I’m looking for something more industry standard. Please put that in as a feature request. Knowing, for example when 2.0.70 and 2.1.105 were officially released (date) and the changelog (massaged for general consumption, if not raw) si what these are for and these press releases on the blog are not a replacement for technical info.

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    1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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15. Box Drive with FIDO 2

    I need the possibility to connect to Box Drive with FIDO 2

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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16. Automatic deletion of Teams linked folders

    I would like to see a specification that when Teams V2 linkage is done, the folders are automatically deleted along with the team deletion, or all access rights are removed, except for certain accounts.

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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17. Regarding the display correction of "Inbox" in Box Notes

    In Box Notes' "Inbox," the title, timestamp/last editor, and storage folder name are displayed for each item, but once the timestamp/last editor reaches the second line, the storage folder is hidden.
    It is possible to access the destination folder by searching for the file name, but if there are multiple files with the same name, it may be difficult to distinguish them, which could result in lost time.
    If the title is long, it will be displayed as "….." and you can check the full name by hovering the cursor over it, so I would like the timestamp/last editor to be changed to the same specifications.
    By changing the specifications for displaying timestamps/last editors, the names of the storage folders will no longer be hidden, making it easier to access the folders.

    (Japan)
    Box Notesの「Inbox」では1項目につきタイトル・タイムスタンプ/最終編集者・格納フォルダ名が表示されますが、タイムスタンプ/最終編集者が2行目まで到達すると格納先フォルダが非表示になります。
    ファイル名を検索する事で格納先フォルダへアクセスする事も可能ですが、同じファイル名が混在している場合、見分けがつかずタイムロスに繋がる可能性があります。
    タイトルは文字が長いと「.....」と表示され、カーソルを合わせる事でフルネームを確認ができる為、タイムスタンプ/最終編集者も同様の仕様へ変更する事を希望します。
    タイムスタンプ/最終編集者の表示の仕様を変更する事で、格納フォルダ名が非表示になる事はなくなり、フォルダへアクセスがしやすくなります。

    In Box Notes' "Inbox," the title, timestamp/last editor, and storage folder name are displayed for each item, but once the timestamp/last editor reaches the second line, the storage folder is hidden.
    It is possible to access the destination folder by searching for the file name, but if there are multiple files with the same name, it may be difficult to distinguish them, which could result in lost time.
    If the title is long, it will be displayed as "….." and you can check the full name by hovering the cursor over it, so I would like the timestamp/last editor to… more

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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18. NetSuite v2 - Ability to hide the integration folder from user in Box website like v1

    In NetSuite Box bundle v1 there was an option to hide the NetSuite folder from users when they log into Box website. It would be good to have this same ability in v2 so files can only be accessed through NetSuite and not inside Box website just like v1.

    2 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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19. Select multiple folders as the location filter for Views in Box Apps

    I would like the ability to select multiple folders as the location filter for Views in Box Apps. For example, I may have a project folder with a metadata template cascading to all subfolders, but I only want to see content from 2 out of the 3 subfolders in the View.

    5 votes

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    0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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20. Cross-platform Box Drive with multiple accounts needed

    I realize this has been asked for in the past, but dismissed without much explanation of why it is "not planned." I'm the admin of a Box enterprise account. Co-admins in our enterprise org require user-level file access to perform their job duties. While our corporate policy does permit employees to use their Box accounts for personal data, there are numerous issues with this:

    1) I travel frequently, and need offline file access, from my computer and devices; can't do that if I have to log out and back in.
    2) Box Drive on mobile devices is not particularly useful if I have to keep logging out and back in, nor easy to do with two factor auth using hardware token.
    3) We'd have policy conflicts. First, I don't want every personal collaboration showing up as an external collaborator in our Box enterprise account, as those require routine audit. Second, our enterprise settings restrict certain types of collaboration I may want to use for personal collaborators. Third, we have retention policies and governance policies that may conflict with my personal files.
    4) Obviously, if I were to end my employment, then it's a big nightmare to extract my data to a personal account.
    5) I don't want our co-admins having access to my personal files, even if they aren't supposed to be looking at them.

    I realize this has been asked for in the past, but dismissed without much explanation of why it is "not planned." I'm the admin of a Box enterprise account. Co-admins in our enterprise org require user-level file access to perform their job duties. While our corporate policy does permit employees to use their Box accounts for personal data, there are numerous issues with this:

    1) I travel frequently, and need offline file access, from my computer and devices; can't do that if I have to log out and back in.
    2) Box Drive on mobile devices is not particularly useful… more

    6 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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