9867 results found

1. Shift Click select for multiple files in Box App

   In an ordinary folder in Box, you are able to select one document using the 'cube' and hold shift on your keyboard and select another document down the list and it will auto select everything in-between.

   This functionality is not present in Box Apps. Adding this functionality would make it quicker and easier to edit metadata and download documents from a subset of an app view as well as unify behavior between Box Apps and the rest of the Box Web App.

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2. Regarding the file display when changing the BoxNotes URL from "note" to "file" BoxNotesのURLを"note"から"file"にした際のファイル表示について

   After sharing a Box Note, we want to set the shared URL to "file" instead of "note" to prevent editors from unintentionally modifying the content.
   However, the "file" view breaks the layout (the width becomes narrow), so currently, it cannot be used for sharing purposes.

   We request the ability to either select the display method after changing to "file" or to be able to expand it to full-width display.

   Our company uses Box Notes as a medium for sharing TIPS company-wide, but distributing the Box Note URL as "note" results in unintentional edits.
   Therefore, we request an improvement to the display state of the read-only function in Box Notes.

   ■An example of changing "note" to "file" in the URL.
   Legacy Box Note URL：
   https://example.app.box.com/"notes"/00000000000

   The URL when the URL is changed to "file"：
   https://example.app.box.com/"file"/00000000000

   [和訳]
   BoxNoteを公開後、編集者が意図せず内容を修正しないよう、公開URLを「note」ではなく「file」にしたい。
   しかし「file」表示ではレイアウトが崩れ（横幅が狭くなる）ため、現状では公開用途として使用できない。
   「file」に変更した後も表示方法を選択できる状態を維持する、または全幅表示で展開できるようにしてほしい。
   当社ではBox Notesを全社向けTIPS紹介の媒体として利用しているが、BoxNoteのURLを「note」のまま全社展開すると意図しない編集が発生してしまう。
   そのため、BoxNoteの読み取り専用機能における表示状態を改善してほしい。

   ■URL内の「note」を「file」に変更した際の例
   従来のBoxNoteのURL：
   https://example.app.box.com/"notes"/00000000000

   URLを「file」に変更した際のURL：
   https://example.app.box.com/"file"/00000000000

   After sharing a Box Note, we want to set the shared URL to "file" instead of "note" to prevent editors from unintentionally modifying the content.
   However, the "file" view breaks the layout (the width becomes narrow), so currently, it cannot be used for sharing purposes.

   We request the ability to either select the display method after changing to "file" or to be able to expand it to full-width display.

   Our company uses Box Notes as a medium for sharing TIPS company-wide, but distributing the Box Note URL as "note" results in unintentional edits.
   Therefore, we request an improvement to the… more

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3. I want to be able to change access permissions when inviting someone to a Box folder via Teams

   As per the current Box specifications, when you invite someone to a Box folder via Teams, they will be granted editor permissions and cannot be changed in advance.
   After inviting via Teams, it is possible to change the access permissions on the Box side, but it is very inconvenient to have to change the access permissions every time.
   By making it possible to set access permissions in advance, unnecessary permissions will not be granted, reducing the risk of incidents occurring.

   (日本語)
   件名：Teams経由でBoxフォルダへ招待する時、アクセス権限を変更できるようにしたい
   内容：
   現在のBoxの仕様として、Teams経由でBoxフォルダへ招待を行う場合、編集者として権限が付与され事前に変更する事はできません。
   Teams経由で招待後、Box側でアクセス権限の変更は可能ですが、都度アクセス権限の変更をする事とても不便です。
   事前に付与されるアクセス権限の設定が可能になる事により、必要のない権限を付与する事がなくなる為、インシデントが発生するリスクが減ります。

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4. Controlling Public Link Creation and Scope on a Per-Folder Basis

   In the folder settings for the top-level folder, shared link access is set to: "Only collaborators can access this folder via shared link" + "Folder only."
   While keeping this restriction on the top-level folder, we would like to be able to configure the following settings for its subfolders and the files within those subfolders:

   ・For each folder, configure whether public links can be created for the files in that folder
   ・For each folder, define which users are allowed to create public links for the files in that folder (e.g., managed users allowed, external users not allowed)

   Reason: As part of our security measures (to prevent information leaks), we want to finely control, on a per‑folder basis, any unnecessary creation of public links.

   ＜フォルダ単位での公開リンク作成可否・対象範囲の制御＞
   最上位フォルダのフォルダ設定で、共有リンクへのアクセス：「このフォルダに共有リンクからアクセスできるのはコラボレータのみに制限する」＋「フォルダのみ」としています。
   このような最上位フォルダの制限を維持したまま、配下フォルダやそのフォルダ内ファイルについて、以下の設定が行えるようにしたいです。

   ・フォルダ毎に、フォルダ内ファイルに対する公開リンク作成の可否を設定
   ・フォルダ毎に、フォルダ内ファイルに対して公開リンクを作成できるユーザー範囲を設定（例：管理対象ユーザーは可、外部ユーザーは不可）

   理由：セキュリティ対策（情報漏えい防止）の一環として、不用意な公開リンク作成をフォルダ単位で細かく制御したいため。

   In the folder settings for the top-level folder, shared link access is set to: "Only collaborators can access this folder via shared link" + "Folder only."
   While keeping this restriction on the top-level folder, we would like to be able to configure the following settings for its subfolders and the files within those subfolders:

   ・For each folder, configure whether public links can be created for the files in that folder
   ・For each folder, define which users are allowed to create public links for the files in that folder (e.g., managed users allowed, external users not allowed)

   Reason: As part of… more

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5. Box for Office and co-authoring

   Co-authoring and Box for Office each create "places" in Office applications, which is confusing to the end user. Per Box Support, files opened via the Box For Office integration cannot be co-authored.

   The Box for Office integration includes Office ribbon icons, more intuitive file open/save workflows, and has been part of the Box integration environment for years. Consider either improving the UI of the "Place" created by the co-authoring integration or allowing co-authoring on content opened via the Box for Office integration.

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6. Ability to disable all shared files & folders regardless of age. Either all at once, or selectively
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7. Filter unmanaged users who have not been collaborated in the user detail report.

   Content:
   Currently, the user detail report cannot filter unmanaged users who have not been collaborated,
   and it is necessary to check while cross-referencing with the user list on the Users and Groups screen.
   Additionally, the unmanaged user list on the Users and Groups screen can take up to 24 hours to reflect changes,
   which may cause discrepancies with the information at the time of report output, reducing operational efficiency.
   I request the implementation of a feature that can filter unmanaged users who have not been collaborated.

   (日本語)
   タイトル： ユーザー詳細レポートで、コラボレーションされていない管理されていないユーザーをフィルタリングする。
   内容：
   現在のユーザーの詳細レポートでは、コラボレーションされていない管理対象ユーザーをフィルタできず、
   ユーザーとグループ画面のユーザー一覧と照らし合わせながら確認する必要があります。
   また、ユーザーとグループ画面の管理対象外ユーザー一覧は反映までに最大24時間かかるため、
   レポート出力時の情報と差異が発生する可能性があり、業務効率が低下します。
   コラボレーションされていない管理対象外ユーザーをフィルタできる機能実装を希望します。

   3 votes

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8. this simply doesn't work.

   I've got 13GB of files to upload. I tried doing it in one go - and after a few hours I got an error saying "Some Uploads Failed". The "Resume All" button didn't work. I didn't know where this went wrong, deleted everything, tried uploading in chunks, same issue. Had to go down to granular 300-600MB folders, upload those, on a fast connection - super slow upload. Then - some folders display "0 Files", yet on opening have a ton of files. What gives? Who programmed this? ChatGPT? Could you give us FTP access or an app that would work better than a web interface? I'm shocked that anyone pays for this service.

   P.S. also, allow one to save a setting for a folder that sorts files by name and keeps them sorted by name for anyone who visits the folder. we have all files starting with a reverse date to make them easier to find (e.g. 2026.03.12 folder name), but due to the messed up uploading system - none of them upload sequentially.

   I've got 13GB of files to upload. I tried doing it in one go - and after a few hours I got an error saying "Some Uploads Failed". The "Resume All" button didn't work. I didn't know where this went wrong, deleted everything, tried uploading in chunks, same issue. Had to go down to granular 300-600MB folders, upload those, on a fast connection - super slow upload. Then - some folders display "0 Files", yet on opening have a ton of files. What gives? Who programmed this? ChatGPT? Could you give us FTP access or an app that would work… more

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9. The X in the top right for closing out of previewing a file is gone

   The X in the top right for closing out of previewing a file is gone. This is so painful to click the back button. Probably not the biggest thing in the world long term but short term soooo painful. I don't see why that couldn't just be kept, it wasn't bothering any feature or getting in the way.

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   0 comments  ·  New UI  ·  Delete…  ·  Admin →
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10. Taxonomy field in Box Forms should allow for a dropdown value at any level in the taxonomy instead of just a tree view.
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11. Flexible Billing Practices for Government Contracts

    I would like to provide feedback regarding your current payment policies. The Maryland Department of Health and other government entities operate under very strict procurement regulations. The current inability to provide alternative payment methods or pre-generated invoices for these types of accounts creates significant administrative challenges. I recommend that Box consider revising these policies for government contracts to ensure continued business and alignment with public sector procurement practices.

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12. Display Content Preview in Box Hubs Without Source File Access

    If you want the preview of content displayed on the Box Hubs page, it currently does not appear unless the user has access permission to the original file. We would like the functionality to be modified so that the preview can be displayed even without access to the original data.

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13. Enable Admins to Recover Deleted Users Without Submitting Support Tickets

    Occasionally, Admins can delete a user (or large group of users) for one reason or another (license re-allocation, deleting users based off of perceived inactivity, etc.). Sometimes these users need to be recovered quickly to give users access to their Box account once again if this was done by mistake. The ultimate goal would be to enable Admins who have the ability to manage users to recover deleted accounts on their own (whether through somewhere in the admin console and/or via the CLI or API) so that product support doesn't need to do so through a support ticket as a manual service request

    Occasionally, Admins can delete a user (or large group of users) for one reason or another (license re-allocation, deleting users based off of perceived inactivity, etc.). Sometimes these users need to be recovered quickly to give users access to their Box account once again if this was done by mistake. The ultimate goal would be to enable Admins who have the ability to manage users to recover deleted accounts on their own (whether through somewhere in the admin console and/or via the CLI or API) so that product support doesn't need to do so through a support ticket as a… more

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14. search filter on Admin Console File Requests page

    Add Creator to the Filter on the fileRequestDashboard on the Admin Console

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15. Add "Open in New Tab" toggle for Link URL for "Help Instructions and Footer Text" and "Support Contact Information"

    It would be helpful if there was a toggle that controlled the behavior when clicking on a Link URL for "Help Instructions and Footer Text" or "Support Contact Information" if you wanted to link to an Intranet Webpage. With this control, you could set these links to open in a new tab instead of the current tab.

    Neither of the Link URL allow HTML code and I understand why, but it would certainly avoid some headaches for users who can never remember to hold CTRL when clicking on a link (as well as IT who receive complaints about the page navigating away from Box).

    It would be helpful if there was a toggle that controlled the behavior when clicking on a Link URL for "Help Instructions and Footer Text" or "Support Contact Information" if you wanted to link to an Intranet Webpage. With this control, you could set these links to open in a new tab instead of the current tab.

    Neither of the Link URL allow HTML code and I understand why, but it would certainly avoid some headaches for users who can never remember to hold CTRL when clicking on a link (as well as IT who receive complaints about the page… more

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16. Admin Instant Login - Admins should be able to see the External Folder Names and collaborators

    There was similar idea marked as not planned from 2018, but I am hoping that is long enough ago so this improvement can be reconsidered. This makes it difficult for administrators to monitor activities on outbound collaborations.

    If you draw the line at being able to view file names/preview content, even just being able to see the folder name and collaborators would be helpful when trying to run down a reported issue or possible DLP concerns.

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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17. About the Box AI Agent in Copilot

    When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
    However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
    Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
    Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
    Nevertheless, from an administrator’s perspective, it is important to understand usage frequency. By providing a way to track this information, organizations would gain value by being able to report how extensively generative AI is being utilized.
    We strongly request that a mechanism be provided to monitor and understand the usage frequency of the Box AI Agent.

    <<<以下日本語訳>>>
    CopilotのBox AI Agentについて

    Box管理コンソールでBox AI Agentがどのファイルへいつアクセスしたかを把握する方法はある。
    が、どのユーザーがCopilotを介してBox AI Agentにどれだけプロンプトを投入したか、その回数を知る方法が無い。
    同様にシステム全体としてどれだけBox AI Agentへプロンプトが投入されているかを把握する方法もない。
    一般的な生成AIと異なり、使用回数(プロンプトを投入した回数)に対する費用は発生しないとの事。
    だが、管理者としてはその頻度を把握しておきたく、知る方法を設置してもらうことで、生成AIがどれだけ利用されているか報告することが組織としてメリットとなる。
    是非ともBox AI Agentの利用頻度を知る方法を設置してほしい。

    When using the Box Admin Console, it is possible to identify which files the Box AI Agent accessed and when.
    However, there is no way to determine how many prompts each user has submitted to the Box AI Agent via Copilot, nor the number of times they have done so.
    Similarly, there is no method to understand, at a system-wide level, how many prompts are being submitted to the Box AI Agent overall.
    Unlike general generative AI services, we understand that there is no cost incurred based on usage frequency (i.e., the number of prompts submitted).
    Nevertheless, from an administrator’s… more

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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18. We want to gain insights from images inserted in Notes using Box AI for Notes

    Currently, Box AI for Notes cannot get answers from images that you paste into Box Notes.
    It's great to have Box AI for Notes pull insights from both the text you write and the images you embed.

    Box AI for Notes でNotes内に挿入した画像からもインサイトを得たい

    現在、Box AI for NotesではBox Notesに貼り付けた画像からは回答を得ることができません。
    Box AI for Notesで、記載した文章と貼り付けた画像の両方からインサイトを取得できると便利です。

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    on roadmap  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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19. AI Redaction

    Redaction requirement for PII and Sensitive Information. Additional requirement for AI redaction to automate the process.

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    researching  ·  4 comments  ·  Box AI  ·  Delete…  ·  Admin →
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20. Multiple Metadata Template Search Views

    Allow Search Views to be built that search across more than one metadata template so that queries and conditions across metadata attributes from multiple templates can be used all in one view.

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    on roadmap  ·  0 comments  ·  Box Apps  ·  Delete…  ·  Admin →
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