Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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4063 results found
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Reset all existing Open Shared links to "People in the Folder" or "People in the company" via the Box UI
We would like to have a way to set all existing links on our accounts to either "people in the folder" or "people in the company" even when allowing shared links.
At present, we would have to use the API calls below or do it manually:
https://docs.box.com/reference#create-a-shared-link-for-a-file
https://docs.box.com/reference#create-a-shared-link-for-a-folder
This is rather time consuming or impossible for companies who do not know how to use the API
0 votesThank you for your submission. However, this does not have enough demand in order to be prioritized.
We will reconsider with additional use cases.
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Allow users to set Sort Preferences
Users should be able to save default sort preferences.
Currently I see "Least Recently Updated" documents first, which is never helpful.
I have to manually re-set the sort preference in every folder I work in.13 votes -
Add new options for "file event" when creating a relay workflow
Please add the option "New version or Updated" when creating a workflow for a "file event". The new upload option doesn't work if we're simply making an update/edit to an existing document.
5 votes -
Actions to make documents and folders (box drive, 'Make Available Offline' ) appear in reports as Downloads - same as normal downloads
When identifying anomolous downloads (ie potential data leakage), we utilise both Box Shield alerts and User Activity reports to establish details.
However, User Activity reports (csv, column E 'Action') do not differentiate between those documents and folders downloaded, and those that are 'Made Available Offline'. When attempting to avoid data leakage, the difference is important. Making content available offline is a legitimate task for users. However, large quantities of normal downloads may indicate fraudulent theft of data.
We need to be able to differentiate between the two types, as soon as possible
Because User Activity Reports record items as…
10 votes -
API endpoint to return ALL objects (recursively) but simplified to create browser tree
I am using the jstree library in my application to create a full browser tree of a user's BOX resources. Please create an endpoint to return ALL objects (recursive) available to an authenticated user inside one root folder . These objects would only require the object ID, TYPE, NAME, VERSION and PARENT(parent-id as string instead of parent object). The jstree lib can take this data and create an entire file browsing tree and then users would call up more information when they click on an object. This would greatly reduce the number of API calls to your server…
26 votes -
When outputting a report from the Admin Console, the user interface for searching folders cannot uniquely identify folders with the same fol
When narrowing down the user activity report to activities under a specific folder, a search is performed by folder name, but if there are many identical folder names, it is not possible to uniquely specify the folder.
I would like to be able to display the folder path from the root or specify by folder ID.(Japanese)
管理コンソールでレポートを出力する際にフォルダを検索するユーザーインターフェースで同一フォルダ名が存在すると一意に特定が出来ないユーザーアクティビティレポートで特定のフォルダ配下のアクティビティに絞るときにフォルダ名で検索を実施するが同一フォルダ名が多くあると、どれが出力したいフォルダなのかが判別が出来ないのでルートからのフォルダパスを表示したりフォルダIDでの指定が出来るようにして欲しい。
4 votes -
File request custom theme transparent logo suggestion tooltip
When putting themes for file request, using logos with existing color backgrounds does not look as clean. It would be great to add a tooltip suggestion to use a transparent logo for the user designing the theme.
1 vote -
Ability to send Confirmation Link to managed user
Admin would like the ability back to send a confirmation link to managed users. Not reset password like this feature was changed to.
It is inconvenient to have to contact User Services in order to have this email sent to users.
0 votes -
Show appropriate message when user does not have permission
When I try to access a Box link for which I don't have access, it displays a message that
"We can't seem to find the page you are looking for"Instead, it would be great to display a message directly stating that you don't have permission to view the page and also provide an option to request permission directly from the screen. Also, it would be great to provide a list of users who can provide access to that folder.
2 votes -
Language selection setting on user creation step.
Because some users are English-speaking, so they can't read Japanese and operation at the first login to Box is difficult.
However, since most users are Japanese-speaking, they don't want to change the "default language" setting from Japanese to English.3 votes -
Direct from link directly to desktop application
To open a file from a link that is currently a shared link or a link in the URL of a Box storage location, the following steps must be taken
1.Click on the link
2.Login to Box
3.Display the preview
4.Click "Open
5.Launch the desktop applicationOffice files are often edited in the desktop application,
and launching Box ⇒ showing preview ⇒ launching the desktop application is a laborious process with many steps to open the file.Please add a new feature so that after clicking on the share link and logging in, the screen allows the user to select…
17 votes -
Display Shield classification labels by default beside the name of each item in a folder
When viewing the contents of a folder, it would be beneficial to the user experience to see which items are classified and how without needing to select the item or attempt to preview it.
13 votes -
More detailed error handling with sync errors
We have a user who is on Box Drive that has had several sync errors come up on his Box Drive client over the last week, but when he clicks on the info icon next to the s"9 items with sync errors message" it just gives them a generic error message with no details about which files can't be synced or how long they haven't been synced. I don't know if there's an existing solution for this, but thought I'd mention it here.
4 votes -
Add Support for Surrogate Pair Characters (e.g. Emojis, Supplementary Kanji)
Currently, Box has limitations in handling surrogate pair characters (such as certain emojis or supplementary Kanji) in file names and metadata.
Other major services like Microsoft 365 already support these characters, and we would like to request similar support in Box.
Enabling surrogate character support would significantly improve internationalization and user experience for customers working with multilingual or symbol-rich content.17 votes -
A snapshot of contents within a Box drive folder
Have you ever looked at a top-level Box folder and felt overwhelmed by the prospect of having to dig through and drill down to every sub-folder just to know what the contents are?
Do you get discouraged at the thought of looking for a single file that could possibly exist way down the rabbit hole of Box folders and sub-folders?
Would you rather have the ability to glance at a snapshot of an entire Box folder and all the sub-folders and files that exist within it?
A simple yet effective solution is a "tree directory" view. This is a feature…
93 votesThanks for the thoughtful suggestion (and mock-up!). At this time, it’s not planned, but we’ll keep this in mind for future enhancements to the product!
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Behavior when searching for and specifying a user name by using the suggestion function in Japanese
If a user wants to email the user with a shared link URL or folder sharing when using Box, and then tries to search using the name of the Box account in Japanese, the cursor must be moved to another location after the first one has been specified. I would like you to eliminate this unnecessary cursor movement and make it possible to search by user name continuously.
corresponding operation in the box
① Click the "Send Shared Link" icon.
② Enter "山田" in Japanese ⇒ Several candidates appear.
③ Candidate confirmed.
④ Next, for example, enter "佐藤" ⇒ no…2 votes -
EMM Logins Not Counted in User Statistics Report; Require Fix
Count Box for EMM login as login in User Report
Box for EMM login is not counted as "Login" in User Statistics report since Box for EMM keep login information. It should be counted every time users login on Box for EMM.2 votes -
Fix file/folder size, counts, dates and storage
I'd like to preface this by saying that this is a bug that needs to be fixed, not an idea. Even so, Box suggested we post this here to get others to chime in and say that this should be fixed.
This is a problem that's been around for at least 1.5 years.
Often, when an account's folders and files are transferred to someone else, the account from which the data was transferred still shows something greater than 0 bytes owned. This becomes a problem for deleting that user, because we can't be sure if the transfer worked, and…
143 votesWe are on track towards fixing this. We have made significant improvements in our Files, and Folder counts and their related sizes. They now happen in a near realtime speed and we also have a redundant process that runs and fixes these counts nightly. The current improvements are visible in most of your folders browsing experience and the enterprise level counts. We are in process of fixing counts that you can see for a given user, this will release in Calendar year 2024'Q3. There are also few minor improvements planned for the last quarter of the year.
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Change Unique Identifier to Something other than Email Address
This is the grouping for the common request for Box to use a unique identifier other than email address for managed users.
Key pain point with the fact that Box uses email address as the unique identifier: Email addresses change often in large companies, thus requiring these companies to use custom API scripting to keep emails in Box updated based on changes in AD.
This unique identifier (whether a mapped value from the customer's user store, aka AD, or the Box unique user ID) should also be the identifier used when users authenticate to Box using SSO (via…
20 votesThis feature request isn’t currently planned on the roadmap, but we are considering the notion of user attributes that can be placed on a user and then used for better context while sharing / collaborating and searching in the Admin Console.
Please provide more use cases in the comments to help us understand the problem better.
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It would be useful to be able to exclude certain users (such as Admins) from the Notifications (specifically for downloads) so that the user
It would be useful to be able to exclude certain users (such as Admins) from the Notifications (specifically for downloads) so that the user does not get a notice. Example use case is in a DLP investigation or tools used, triggers a notice which we may not want visible to that end user.
1 vote
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