Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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4165 results found
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We need Box enablement to all the App user to "see" the refreshes of documents periodically
We want app user functionality to crawl a given Box folder and refresh every 24 hrs so we always have the latest document ingested into Watson Discovery.
1 vote -
Count Box for EMM in User Stats as Login
Count Box for EMM login as login in User Report
Box for EMM login is not counted as "Login" in User Statistics report since Box for EMM keep login information. It should be counted every time users login on Box for EMM.2 votes -
Easy access the original file from the user interface after signing is completed
We use Box Sign frequently in our work.
In the current specifications, after signing is completed, the "Sign Completed Screen" or the "Box Sign List Screen" is displayed.After a file has been signed, there are many cases where additional work needs to be done in the location where the original file is stored.
However, we find it very inconvenient that we cannot reach the folder where the original signature file is saved unless we trace it back from the top folder.Please prepare a link to access the original file (or the folder where the original file is saved)…
4 votes -
Box for Outlook - Seamless login with SSO
The Box app in Outlook is currently not a great user experience requiring users to login daily. It should pass existing SSO credentials across and login at least after the first set-up. Look at Asana as an example of how this should work
1 vote -
User Interface Experience in Reporting.
- When generating a report through Admin Console, you have to manually search for the folder list and often get too many queries and takes too long. It would be a better experience to be prompted with the root directory that you can just drill down to which folder you want to report on in addition to the search functionality.
- When creating a scheduled report, the interface is a bit confusing because you have to hit Schedule Report, then hit schedule again, this should be a once step process and is confusing to most users, additionally the schedule button have…
1 vote -
Show appropriate message when user does not have permission
When I try to access a Box link for which I don't have access, it displays a message that
"We can't seem to find the page you are looking for"Instead, it would be great to display a message directly stating that you don't have permission to view the page and also provide an option to request permission directly from the screen. Also, it would be great to provide a list of users who can provide access to that folder.
2 votes -
2 votes
Thanks for the suggestion. Unfortunately, due to competing priorities, this is not currently on our roadmap.
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User management very slow at scale
Overall the Admin Console is slow especially with searching for/updating a user profile. In some cases it can take about 2-3 minutes to find, update and confirm a user's account was changed.
Individually this hasn't created a problem, but over time it does add up. If it takes 30 seconds to look up a user, another minute to update a user's account and then 30 more seconds to confirm the change, and you have to do this 50+ times a day that quickly adds up. I would like to see updating and confirming a user's account…
0 votesWe have rebuilt the Managed Users & External Users product areas in Admin Console. Let us know if your issues are resolved.
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Create shared link to a nested page in a Box Hub
Our Box Hubs audience consists of mostly external partners, so we design our Box folder structure and Box Hubs with a novice user in mind. For a critical marketing campaign, I have created a nested page in our main partner shared Hub, but I don't have the ability to create a shared link for just that page that I can post in a call out on our separate partner-specific "sub Hubs." My callout includes instructions to look for the page on the left nav, but it would be nice to be able to link directly to the nested page.
33 votesHi! We are looking into this idea to define the priority
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Include the ability to add additional information to a user creation event or new collaboration event
User creation and collaboration often includes a number of details that should be recorded and auditable by Box Admins. When a user is created, there is often a sponsor, a ticket or request ID, and potentially a rationale, project name, or dozens of other information that needs to be remembered by the organization. Likewise, when collaborations are created, there is often additional context that should be auditable after the fact - what is the reason for the collaboration, what is the project or ticket ID that led to the request, who is the sponsor - this is especially important for…
1 vote -
Color annotations available when Offline on Mobile
For use of Box document management functionality on mobile and tablet, we would like Box mobile to provide offline functionality, IE when the device goes offline, we would like a user to have the following capability
- be able to view the document offline INCLUDING all the annotations that existed on it.
- be able to create more annotations on the document WHILE offline
- those annotations merged back to the online version when the device comes back online.Use Case: For field engineers that work in shifts in areas with limited and patchy internet access, they need to access…
25 votes -
3 votes
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Real time alert if user accesses Box from a new location/device
Currently we get a Daily Login Activity report. This is a daily report and most important piece of information on it is report of new logins with information like user, device, time, and IP address..
Unfortunately this is daily and can only be on or off.
Requesting the ability to enable real time notification instead of the daily.
As it relates to security, immediate notification is critical for unauthorized access.1 vote -
As an admin I like to be able to search on a folder ID in the admin console
I just had a user with only a path to a folder with an id (https://company.app.box.com/folder/123456789) for example.
I didn't have access to it, so I was wondering which folder it actually was.
I couldn't find a way to search for the ID in the admin console, so I could find the real name and owner.
My suggestion is to have a search field in the admin console where you can put the Folder ID and it returns the full path and owner.
26 votes -
Allow Searching by Last Name - Invite Collaborators / Email Shared Link / Comment @Mentions
In the Invite Collaborators modal (and other locations such as the Comment composer), Box's autocomplete feature only allows the user to search by either email address and/or first AND last name.
Meaning for user John Doe with email jdoe@box.com, a search for...
--"John D" will populate correctly
--"jdoe" will populate correctly
--"Doe" will NOT populate correctlyREQUEST: Allow searching by last name (without having to enter first name before).
22 votesThank you for submitting this request. We’re pleased to announce that we have added support for searching by last name and email address when sharing from the Box web application. We hope to expand this functionality to our comments support in a future release.
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Editor permissions without delete function
Recently, we had a user delete a very important and large folder that housed 1.4 TB of client data. We have looked into changing permissions for all users to Viewer Uploader from Editor to prevent this from happening again, but this also takes away the ability to MOVE files/folders as well. We would like there to be an option for a role to be introduced that would allow users to have all functions of Editor just WITHOUT the ability to delete.
18 votes -
Relay admin should allow editing of relay flows
Users are confused when going into relay on the Admin dashboard vs. relay on the main toolbar in the user experience. Users should be able to edit relay flows when in the admin dashboard, or there should be clearer messages to users why they can't edit a relay flow in the admin. It leads users to create new workflows because they don't know where to edit the files.
16 votes -
Preventing all users with an email address in a managed domain from creating accounts
We noticed that a box.com account was used to create a Box user in our managed domain. Box mentioned that we can turn off auto enrollment which makes all users with a domain email address managed, but we really want to prevent users for which we have not automatically created Box accounts for from making a managed or unmanaged account.
I would like to suggest an additional admin control that could prevent users from signing up at box.com using their domain email address.
7 votes -
Enable True/False Metadata Mapping for Checkboxes and Radio Buttons in Box Forms
Description:
Today in Box Forms, checkbox and radio button inputs are not natively mapped to Boolean metadata fields (true/false or yes/no), which limits the ability to trigger workflows or create metadata-driven views based on user responses.Feature Request:
Allow checkboxes and radio buttons in Box Forms to map directly to Boolean metadata fields:If a checkbox is checked, metadata should reflect “true”; if unchecked, “false.”
For yes/no radio button questions, allow mapping directly to true/false metadata fields.
Impact & Value:
Streamlines workflow automation with Box Relay (e.g., trigger based on form input).
Enables metadata-driven views (e.g., show only records where…
60 votes -
Sort search results according to Name
User wants the ability to sort Search results by Name, and not just filter.
11 votes
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