Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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897 results found
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Improve the de-provisioning process in Box
Improve the de-provisioning process in Box so that old content isn't stored when it's not needed, and if it is needed, the right people are taking over ownership of the content. Workflow should look something like this: -User leaves company and is removed from AD group or marked somehow as "removed" -Collaborators on their shared folders are notified that they should take ownership of the folders, if the content is still needed. For example "you have 30 days to take ownership of X folder." -When they click to take ownership, the folder/file is now owned by them and other collaborators…
6 votes -
0 votes
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Document metadata processing and visualization for decision making in large organizations
Example: Financial organization such as a bank, needs to process a new loan. They will need to process income verification, identity verification, and other documents. The bank representative receiving this information must validate these documents, so the metadata pulled from these documents should be easily exported into a friendly format, such as excel.
This will allow bank representative to easily approve or deny the loan, and can be automated using Box Relay.
This is a killer application, because it will increase the efficiency of document processing, and will speed up and automate the work of many employees. This will shift…
2 votes -
Add in-app notifications to Relay
In-app is better than email
4 votes -
Shared links auto-expiration exception for specific folders
Currently, the auto-expiration policy for shared links applies to all folders and files. For shared links on folders, it would be great if we could prevent specific folders from expiring (similar to custom notifications settings on specific folders).
We have a couple of folders that are synced and shared using public links and shouldn't expire.4 votes -
UX - Not clear when a note name is taken
When a user insert a note name and the name is already taken, there is a small notification at the end of the line.
It is not visible enough, and when focusing out the name reverts to the previous option.It took me 2-3 times to understand what the issue is because the notice wasn't clear enough.
Possible solutions :
1. add a suffix to the name
2. make a red bold notice on the name so the user can't miss it1 vote -
Send out expiration notifications to folder co-owners
We currently only send out expiration notifications to the folder owner and not the co-owner
1 vote -
Option to Designate Which Email Address (Primary vs. Alias) is Used for Box Email Notifications
Admin is SSO required and is unable to receive email notifications on their primary email address used for SSO.
Email notification in Box currently are not sent out to aliases.
However, when testing with the other email aliases for their company, the emails went through correctly.
The issue is that changing the Box primary email address requires changing the SSO primary email attribute which would break the login flow for other applications and programs.
We would like to have email notifications be able to be sent to these aliases.
We do not want to do the workaround of…
0 votesThis is not a priority at the moment given our roadmap commitments. We will reconsider with additional demand.
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Password Resets by Administrator
This weekend, our organization had an internet outage that stopped email from delivering for four days. I had a user whose password expired and due to the password reset process being wholly dependent on email, the user was unable to work in Box, which is where all their files are, so they couldn't work. I setup a call back and was told that the process needed email in order to manually reset the user's password.
There needs to be a way where administrators can reset a user's password in the admin console. There are times when email is not a…
6 votes -
Additional info in Anomalous Download Shield e-mail notifications
It would be very helpful to see "Previous weekly download amount", "anomalous download amount" and the "delta" on Anomalous download e-mail notifications. We use these to identify notifications that require further investigation, but these are only available by clicking into the reports which make this kind of detection difficult to scale and manage.
1 vote -
Turn off Notifications that links are expiring.
Add ability to turn off Notifications that links are expiring. My IN BOX is flooded with these and it's annoying to have to delete them dail
1 vote -
Usage Logs and Admin Events don't report version reversion
ITEMMAKECURRENT_VERSION is a Standard User Event in the API but doesn't show up in Usage Logs or Admin Events.
When a previous version of a file is promoted as the latest version, we do not receive an enterprise notification for that.
If we quarantine a file (create tombstone as say version 2) and the user makes the v1 version as latest (v3), then the event received is of type user event and not an enterprise event, which makes us not be able to process such a change.
1 vote -
Audit Log for Outbound Email Status
Feature request to allow an audit log for outbound emails sent from Box (noreply@box.com).
The problem: An external collaborator says they did not receive an email notification for an uploaded/edited file. The external collaborator has the proper Box email notification settings but did not receive an email from Box.
Currently, there is no way for us to know with certainty that the email left Box's email server OR if there was an issue trying to send to the external collaborator (e.g. collaborator email is blacklisted due to previous bounces).We can't help clients with issues on receipt of…
1 vote -
Problem with workbook link in Excel
we have a problem with some excel files with embedded workbook links pointing to a BOX folder.
Today, after enabling BOX for Microsoft Office (desktop) some of these links changed from:C:\users\username\BOX\Boxdrivername\Boxfoldername
To
api.box.com\userName\BOX\Boxdrivername\Boxfoldername
thus giving a file not found error when we reopen the "master" excel file.
How can we solve this problem?
Below is the procedure for reproducing the error.
Starting Configuration:
BOX drive installed: YES
Enabled Box for Microsoft Office Coauthoring: NO
In this example, the original file (test.xlsx) contains a link to a second file (linkedworkbook.xlsx) . As you can see the path is C:\users\svacchini\BOX\CIT.......…5 votes -
Lock a file being accessed with Office Online
Enforce a notification or a dialog that the file is currently lock by another user. Currently, even though the file is locked it is still editable online.
0 votes -
Improvements to opt-in promotional content Admin settings
With regard to the administrator setting for opt-in promotion content, which is scheduled to be discontinued in December 2023, we are concerned that if the setting item is completely removed, promotions for features not enabled in the Admin Console will be displayed and users will be confused.
Therefore, we would like to see the addition of a function to customize the display of promotions according to the Admin Console settings, such as not displaying promotions for features not allowed in the Admin Console.4 votes -
@mention notifications are sometimes unreceivable
Collaborated users can't receive notifications in some cases when they are mentioned in comments.
Although the article linked to the URL below says this problem is already know, it doesn't tell in what cases this would happen.
We would appriciate if you could tell us when this problem happens.
And, we hope this problem will be solved as soon as possible.<Referance>
https://support.box.com/hc/ja/articles/44177696363711 vote -
Multilingual support for BoxStatus
Hello Box Team,
I would like to suggest an improvement for the Box Status page.
As Box is a global service, it would be ideal if the Status page itself could support multiple languages and provide a more localized experience for customers around the world.
However, even if full localization is not currently planned, I would greatly appreciate an improvement to the way timestamps are displayed.
At present, incident updates and maintenance notifications are shown only in PDT/PST. For customers outside North America, this requires manual time conversion every time we review a status update. For example, users in…
5 votes -
Update removed the ability to view notifications on a single page. You have to scroll through them from the top tool bar. Please add back!
The newest update removed the ability to view notifications (@mentions, etc) on a single page. You have to scroll through them from the top tool bar. This makes these difficult to managed properly. This needs to be added back ASAP!
2 votes -
Notify users of product updates in-app
Use in-line notifications in the web app to update end users when a feature is “coming soon” vs. waiting until it’s already launched. It would be great also if you could toggle this on and off on the admin side.
This is something that more and more apps are doing, like a pop up window to let end users know about new features, especially for features not controlled by the admin.7 votes
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