Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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841 results found
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show automation creator as the sender of automation task assignment email
Currently, automation task email notifications show the sender as the primary email regardless of who created the automation
In a large company, users might not even know who the admin is and discard the emails as spam or unnecessary.
4 votesAvailable in Relay
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I'm a sole proprietor and need your Business Plus features
Hello, I'm coming back to our exchange on Twitter from earlier today.
I was a Box user between 2013-18 when my business started to grow and my Box plan became too limited. Also the branding of my file exchange service became a must.
Back then I wanted to switch to Business Plus but the minimum of 3 payed users made this way too expensive and also simply unreasonable for me as a one-man show. I exchanged various emails with your support and spoke with your office in Munich about whether it was possible to offer a One User Business Plus…
2 votes -
Direct transfer tool on macOS from connected NAS to Box online, bypassing the local drive cache
Our scenario is a NAS with 80TB worth of data on it. Mac-only environment.
I know about the standalone transfer tool available on Windows, but this is no option for our macOS environment.
Box Shuttle (cloud) is not an option to get this data onto Box, either as it can't connect to our NAS direclty (and it being in offline network segment).
Uploading in 1 go from the web portal fails miserably.
Drag'n'drop from NAS to connected Box Drive client fills up disk space beyond capacity.
Copying files from my NAS to Box Drive requires a tedious, manual process due…
1 vote -
Setting tags for each folder
For example, I would like to see the setting inherited by a specific folder and its subfolders, similar to the "Override default settings for this folder and all subfolders" in the email notification in the folder settings.
In a tenant with many end users, tags can be disorganized.
For example, if you try to create a tag for December, some users may find that there are many ways to describe the month, and when they try to search for a tag, they may not be able to find the desired tag.
For this reason, many tenants restrict the creation of…4 votes -
I am struggling with basic functionality of box i.e. sharing a folder with external users.
I followed simple steps to use box application to share some business information with external stakeholder.
1. Created a folder
2. Uploaded my files
3. Clicked on share button at the top right corner and added the email addresses of folks I want to share with
4. Gave them viewer accessResult:
1. I can see in sharing panel these new users have pending requests
2. The users get email notification to access the folder but when they click they get an error 403.It has happened multiple times, for some users the process is smooth, others it always throws…
1 vote -
improve the incorrect display of the screen after setting up to prohibit uploading with a free account within our company using BVE settings
Using BVE settings, we set up our company to prohibit uploading with free accounts and verified it.
We would like to ask you any questions or requests regarding the verification results.
The contents are summarized in the attached documents, so please check them.I would like to provide only a summary of the questions and requests.
I was able to verify the environment where uploading is not possible, but the screen display during operation is
・Incorrect display
(Display of "Some parts could not be uploaded" even though not all could be uploaded)
・It is a terrible display of expression.
(Oops!…1 vote -
Problem with workbook link in Excel
we have a problem with some excel files with embedded workbook links pointing to a BOX folder.
Today, after enabling BOX for Microsoft Office (desktop) some of these links changed from:C:\users\username\BOX\Boxdrivername\Boxfoldername
To
api.box.com\userName\BOX\Boxdrivername\Boxfoldername
thus giving a file not found error when we reopen the "master" excel file.
How can we solve this problem?
Below is the procedure for reproducing the error.
Starting Configuration:
BOX drive installed: YES
Enabled Box for Microsoft Office Coauthoring: NO
In this example, the original file (test.xlsx) contains a link to a second file (linkedworkbook.xlsx) . As you can see the path is C:\users\svacchini\BOX\CIT.......…4 votes -
Not delete data flagged as "make available offline" when Box Drive is closed/logged out
Currently if data is generated and saved locally on a machine into the Box Drive folder, exiting or logging out of the Box Drive application will delete the local data on the machine, even if the folder it is saved into is marked to "make available offline".
We are a small physics research laboratory currently trying to migrate our data collection and storage from Dropbox to Box. We were disheartened to discover that if data is generated on a local machine, by collecting and saving it directly into the Box Drive folder, say, and Box Drive is logged out (by…
1 vote -
Combine Feed with Notifications and Recents to make one seamless experience
If you could combine feed with notifications + recents into one screen. Our users find that they’re often switching back in forth between the screens; if you could have a screen with three columns including all of these items and have a way to sort them, scroll them – that would be one experience and save time flipping between pages.
3 votes -
When using Box Relay as a trigger for a "file request" file that requested login
Send an email notification to the "user who started the workflow", but that email address cannot be used on any other relay, but if you change the file name from then on, that email address will be used to send the file to the person who submitted it. I would like to rename my email address.
「ワークフローを開始したユーザー」にメールで通知を送れが、そのメールアドレスは、それ以外のRelayでは使えないが、それ以降のファイル名を変更するで、そのメールアドレスが使って、ファイルを提出者のメールアドレスにリネームしたいです。
1 vote -
Ability to unfollow Box Note when no longer needed to collaborate
We get access to many Box Notes on a daily basis to collaborate. When the Box notes get edited, we get an update on our Box Note page with a little blue circle + an additional number on our box notes app. I'd like to stop following those Box Notes I am no longer collaborating on, so I don't receive those 'updated' notifications.
3 votes -
Allow Admins to Monitor for Sync Errors
Currently if there are any sync errors in Box Drive the only way to identify them is for the user to notice the toast notification or click on the Box Drive systray icon. Relying on the end user to report errors is not reliable and almost caused us to lose data going back several years.
The only way errors are logged is in the Box Drive log files but no one from Box or Box Support is willing to share how those are logged for admins to monitor.
Box Drive needs to better log any errors encountered so admins can…
2 votes -
Allow users to REPLY TO folder invitations
When I invite a user to a folder, they receive an email.
Today the email subject is:
My Name has invited you to work together in "Folder Name"
The From in the email is:
My email address on behalf of My name noreply@box.comIt would be extremely helpful for users to be able to reply directly to the invitation back to me. Instead, the users get an NDR.
We work with several other providers, and their notifications have the reply to: set as the user sending it.
3 votes -
Moving shared folders should be simple and not involve changing ownership
Many people in my organization share folders with me. EVERY SINGLE ONE OF THEM ends up in my top-level directory. But some should be in one folder and some in another. I should be able to move any shared folder, even ones I am not a collaborator on, to ANY place in my directory structure without changing the physical storage space and without worrying about ownership. Why should the sharer have a right to clutter up my top-level directory with so many folders? It's pages and pages of stuff on the web interface. Since the real data is physically stored…
1 vote -
More specific link in "XXXX's download activity is unusual" email.
When a "XXXX's download activity is unusual" email is generated, there is a link in the email.
The link directs just to the admin console where you then have to input the search criteria yourself. Ideally, the notification link would be specific to the user and the download activity.
0 votes -
In App Alert that user's password is expired
We would like an in app alert or some email notification that the password has to be reset in order to continue using the app (Box Capture).
Our users lose work or have all the items queued when offline, and when the password is enforced to be reset, they lose all their work.
0 votes -
There's no need for the "Launching Application" popup... I know its opening, I just clicked for it to open...
When selecting “Open With” and opening a file this notification pops up:
Launching Application
... is opening in Adobe Acrobat. Saving your file will save changes directly back to
Box.Lock file to prevent others from editing it
This is not necessary. It adds no functionality. I KNOW its opening, I just asked it to open by clicking OPEN. Then I have to click CLOSE to move on to the next step?
I understand the "Lock file to prevent others from editing it" might be useful to someone who is opening their own file and forgot to lock it, but…
1 vote -
Display by name, Alphabetical as a Default. Necessary for our business!
It is 100% Necessary for our file Storage and Sharing needs for files to show up alphabetically BY DEFAULT. We just transferred over from Dropbox, and this is really annoying and a waste of time to have to set viewing each time we log in, and when we share files to have to explain to customers how to set their display. Display by name alphabetical should not only be an option, but a Default. Please make this available immediately. Our business model and client sharing workflow success depends on this. Thank you for implementing right away
1 vote -
Ability to clear notifications
User would like to be able to clear all notifications in their notifications window
1 voteThis is solved in the new Web App UI – the messages page defaults to unread only, and you can easily mark messages as read.
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Deletion confirmation prompt on Amsterdam
In the Legacy Webapp, when a user deletes content, they get a pop-up to confirm the deletion.
However in Amsterdam, they're only getting a black pop-up notification for the deletion with the 'Undo' Button.
The enterprise would like to see the pop-up confirmation in Amsterdam too!
0 votesThis functionality exists in the new Web app today.
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