Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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888 results found
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Option to Designate Which Email Address (Primary vs. Alias) is Used for Box Email Notifications
Admin is SSO required and is unable to receive email notifications on their primary email address used for SSO.
Email notification in Box currently are not sent out to aliases.
However, when testing with the other email aliases for their company, the emails went through correctly.
The issue is that changing the Box primary email address requires changing the SSO primary email attribute which would break the login flow for other applications and programs.
We would like to have email notifications be able to be sent to these aliases.
We do not want to do the workaround of…
0 votesThis is not a priority at the moment given our roadmap commitments. We will reconsider with additional demand.
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Usage Logs and Admin Events don't report version reversion
ITEMMAKECURRENT_VERSION is a Standard User Event in the API but doesn't show up in Usage Logs or Admin Events.
When a previous version of a file is promoted as the latest version, we do not receive an enterprise notification for that.
If we quarantine a file (create tombstone as say version 2) and the user makes the v1 version as latest (v3), then the event received is of type user event and not an enterprise event, which makes us not be able to process such a change.
1 vote -
Password Resets by Administrator
This weekend, our organization had an internet outage that stopped email from delivering for four days. I had a user whose password expired and due to the password reset process being wholly dependent on email, the user was unable to work in Box, which is where all their files are, so they couldn't work. I setup a call back and was told that the process needed email in order to manually reset the user's password.
There needs to be a way where administrators can reset a user's password in the admin console. There are times when email is not a…
6 votes -
Additional info in Anomalous Download Shield e-mail notifications
It would be very helpful to see "Previous weekly download amount", "anomalous download amount" and the "delta" on Anomalous download e-mail notifications. We use these to identify notifications that require further investigation, but these are only available by clicking into the reports which make this kind of detection difficult to scale and manage.
1 vote -
Lock a file being accessed with Office Online
Enforce a notification or a dialog that the file is currently lock by another user. Currently, even though the file is locked it is still editable online.
0 votes -
Improvements to opt-in promotional content Admin settings
With regard to the administrator setting for opt-in promotion content, which is scheduled to be discontinued in December 2023, we are concerned that if the setting item is completely removed, promotions for features not enabled in the Admin Console will be displayed and users will be confused.
Therefore, we would like to see the addition of a function to customize the display of promotions according to the Admin Console settings, such as not displaying promotions for features not allowed in the Admin Console.4 votes -
Audit Log for Outbound Email Status
Feature request to allow an audit log for outbound emails sent from Box (noreply@box.com).
The problem: An external collaborator says they did not receive an email notification for an uploaded/edited file. The external collaborator has the proper Box email notification settings but did not receive an email from Box.
Currently, there is no way for us to know with certainty that the email left Box's email server OR if there was an issue trying to send to the external collaborator (e.g. collaborator email is blacklisted due to previous bounces).We can't help clients with issues on receipt of…
1 vote -
@mention notifications are sometimes unreceivable
Collaborated users can't receive notifications in some cases when they are mentioned in comments.
Although the article linked to the URL below says this problem is already know, it doesn't tell in what cases this would happen.
We would appriciate if you could tell us when this problem happens.
And, we hope this problem will be solved as soon as possible.<Referance>
https://support.box.com/hc/ja/articles/44177696363711 vote -
Update removed the ability to view notifications on a single page. You have to scroll through them from the top tool bar. Please add back!
The newest update removed the ability to view notifications (@mentions, etc) on a single page. You have to scroll through them from the top tool bar. This makes these difficult to managed properly. This needs to be added back ASAP!
2 votes -
Notify users of product updates in-app
Use in-line notifications in the web app to update end users when a feature is “coming soon” vs. waiting until it’s already launched. It would be great also if you could toggle this on and off on the admin side.
This is something that more and more apps are doing, like a pop up window to let end users know about new features, especially for features not controlled by the admin.7 votes -
Problem with workbook link in Excel
we have a problem with some excel files with embedded workbook links pointing to a BOX folder.
Today, after enabling BOX for Microsoft Office (desktop) some of these links changed from:C:\users\username\BOX\Boxdrivername\Boxfoldername
To
api.box.com\userName\BOX\Boxdrivername\Boxfoldername
thus giving a file not found error when we reopen the "master" excel file.
How can we solve this problem?
Below is the procedure for reproducing the error.
Starting Configuration:
BOX drive installed: YES
Enabled Box for Microsoft Office Coauthoring: NO
In this example, the original file (test.xlsx) contains a link to a second file (linkedworkbook.xlsx) . As you can see the path is C:\users\svacchini\BOX\CIT.......…5 votes -
Ability to manage pop-up messages
Integrate a switch to turn off pop-up notifications (those which pop up for every single step or process).
Maybe have different levels of notifications, like for debugging ("none" to "confirm every step")
There are way too many pop-ups in Box worsening the "user-experience".
See what can happen, if you have daily several hundreds or thousands of clicks too much to do for unnecessary things like clicking away pop-up windows which notify you about things you already know you have done (like another user put it so aptly into Box community):
https://en.wikipedia.org/wiki/Carpal_tunnel_syndrome
https://theboar.org/2014/08/point-click-dangers-carpal-tunnel-syndrome/Let everyone choose individual Box-feedback levels…
6 votes -
Multiple Pages for Filtered Notifications
In the Web App under Notifications the filtered views (anything other than All Messages) is limited to 50 items, and you do not have the option to go to the next page.
For example our HR department set Tasks for each employee to review their Job Description. They were hoping to be able to do away with using a spreadsheet to track emails by seeing who was left under their Sent Tasks. But they are still using the spreadsheet and manual reminders since they weren't able to access more than 50 assigned tasks to send reminder emails.
1 vote -
Send an alert email to co-owners for folders below the second tier as well.
https://support.box.com/hc/en-us/articles/4404822772755
According to the URL above,
"Box sends email notifications to the owner and any co-owners of the corresponding folder. Box only notifies co-owners who are directly collaborating on items with a pending expiration. Box does not notify co-owners who are collaborating via inherited permissions."We would like Box to send alert emails to co-owners for folders (files) in the second tier and below.
4 votes -
Airtable
Security, sustainability, traceability and file management headaches would be significantly reduced if a file existed in one place, under a single corporate entity, with a single set of permissions and shared across integrations.
It would be awesome if a file in Box could be published into an Airtable attachment field in an airtable record without copying it into the Airtable tenant and consuming storage.
If a Box link were dragged into an Airtable attachment field and dropped, could Airtable interrogate the file permissions in Box to see if it is allowed? If so, present the thumbnail provided by Box…
1 vote -
Box automate email notifications to non box emails
Box Automate should allow emails to be sent to addresses outside the company, especially when those addresses are pulled from a form field and used as a trigger value — allowing these workflows to reach external users
2 votes -
Ability to receive notifications when classifications are altered/added/removed.
We would like to see notifications sent to admins when Classifications are added/edited/removed.
2 votes -
Notifications
Need to be able to make sub groups on folders that notifies the group when things are uploaded
1 vote -
Need All User Events stream API like admin_logs_streaming
Currently Box has an API for collecting individual user events, but there is no API for collecting administrative user events for an entire tenant at once.
This makes it difficult to develop an application that collects all tenant user events in one place and then links them to other services, such as internal system notifications or Box-slack DM.It would be a great improvement if there was an API to collect user events equivalent to adminlogsstreaming.
As for user notifications, it seems that email and Zapier have been used to achieve this, but each of these…
1 vote -
Allow Admins to STOP Email Uploads Success/Failure Notifications
We have a requirement for some groups to email reports into Box folders. When using the Email Upload functionality, Box will send the uploading user an email to confirm whether their upload completed successfully or failed. Employees receive excessive emails since we cannot stop Box from sending these confirmations.
Just make it an option in the admin console to shut off these confirmation emails.2 votes
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