Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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824 results found
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Allow Admins to Monitor for Sync Errors
Currently if there are any sync errors in Box Drive the only way to identify them is for the user to notice the toast notification or click on the Box Drive systray icon. Relying on the end user to report errors is not reliable and almost caused us to lose data going back several years.
The only way errors are logged is in the Box Drive log files but no one from Box or Box Support is willing to share how those are logged for admins to monitor.
Box Drive needs to better log any errors encountered so admins can…
2 votes -
Logging in to Box from a shared link should not redirect to home
With the current iteration of Box, when you follow a shared link while not logged in, the only way to log in is to click "Go to My Account" which directs you to your home page on your Box Account. This requires re-following the link again to get to the shared item as a logged in user. This adds several additional clicks to the simple task of following a shared link from an internal email regarding new comments on an item, for example.
This was not the case in the past, where there was a "Log In to My Account"…
1 vote -
Deletion confirmation prompt on Amsterdam
In the Legacy Webapp, when a user deletes content, they get a pop-up to confirm the deletion.
However in Amsterdam, they're only getting a black pop-up notification for the deletion with the 'Undo' Button.
The enterprise would like to see the pop-up confirmation in Amsterdam too!
0 votesThis functionality exists in the new Web app today.
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Ability to search files by SHA1 value
Currently, the Box File APIs can give data about the SHA1 values, and these present in Shield Alerts also. It would be very beneficial to be able to also search by SHA1 values.
Key use cases:
1. Detection of duplicate content within Box to save storage space, consolidate data and reduce version management.
2. File correlation across systems (i.e. using SHA1 to correlate Box files with external security tools / malware scans)
3. Better compliance and chain-of-custody (ensuring files are unchanged)SHA1 values are referenced here:
https://developer.box.com/reference/resources/file/2 votes -
There's no need for the "Launching Application" popup... I know its opening, I just clicked for it to open...
When selecting “Open With” and opening a file this notification pops up:
Launching Application
... is opening in Adobe Acrobat. Saving your file will save changes directly back to
Box.Lock file to prevent others from editing it
This is not necessary. It adds no functionality. I KNOW its opening, I just asked it to open by clicking OPEN. Then I have to click CLOSE to move on to the next step?
I understand the "Lock file to prevent others from editing it" might be useful to someone who is opening their own file and forgot to lock it, but…
1 vote -
More specific link in "XXXX's download activity is unusual" email.
When a "XXXX's download activity is unusual" email is generated, there is a link in the email.
The link directs just to the admin console where you then have to input the search criteria yourself. Ideally, the notification link would be specific to the user and the download activity.
0 votes -
Ability to clear notifications
User would like to be able to clear all notifications in their notifications window
1 voteThis is solved in the new Web App UI – the messages page defaults to unread only, and you can easily mark messages as read.
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I want to receive alerts / notifications when a shared file is not accessed for a certain period of time by other users.
I want to receive alerts / notifications when a shared file is not accessed for a certain period of time by other users.
1 vote -
Ability to disable "user added another user to your folder as a collaborator" email notifications.
We've built an app that centers around adding users to folders owned by a service account. We had over 150k notifications in a single day, accounting for 80% of their email traffic to a single inbox for a brief period. We've have added a rule to block these incoming emails, but we are not satisfied with this solution and urgently request the ability to turn these off.
3 votes -
"What's New?" Button in a the Box Web Application - Can we include release notes notifications there as well?
Would it be possible to include release notes in the under the "What's New" button inside Box's Web App? Besides receiving sales notifications, it would be nice to have our users in the know about changes that might be impact them right there in the Box Web App, and not under the release notes' external page.
1 vote -
Add Optional Security Notifications for Admins, Reports for Public Links, and Customize the Insights Dashboard
We'd like to be able to receive notifications when a user creates a shared like that is "public" or available to anyone externally. With recent security concerns, we're not able to easily see how many public links are being created. The reports time out and we have to reach out to Box Support every time we want that data. In addition to better abilities to report and customize reports as many people have mentioned, it would be nice to customize the Insights dashboard to see the pertinent data to our organization.
2 votes -
0 votes
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Support for MacOS Smart Folders with Box Drive
We need a better mechanism to identify files that have been updated within a given time period at a user level.
Currently, we rely upon email notifications, but Box email notifications are currently getting filtered on our network. The Smart Folders ability would address this problem.
3 votes -
Reports/Notifications on Instant Login use
Generate reports and/or notify others when admins use Instant Login. Admins could potentially view sensitive content when logged on as another user.
1 vote -
1 vote
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In App Alert that user's password is expired
We would like an in app alert or some email notification that the password has to be reset in order to continue using the app (Box Capture).
Our users lose work or have all the items queued when offline, and when the password is enforced to be reset, they lose all their work.
0 votes -
Ability to see notifications for Deleted comments in the Notifications tab
We would like to be able to know which comments have been deleted by users in the Notifications tab. Currently, Notifications appear only when comments are added.
0 votesThis request addresses a relatively narrow use case, so we will not be prioritizing it. Most often, users delete comments since they do not want others to view them.
What use cases would this feature serve?
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IP Whitelisting
Please find our use case below for your better understanding and let us know how Box can support our requirements.
We are working with multiple clients, and our primary focus is data handling, especially PII data. Currently, we have a centralized storage system (File Server) to store client data files and folders, which are accessible by both internal users and clients, based on the access permissions we provide.
We are now planning to create Box accounts for each client, store the data there, and grant access to files/folders for our internal users as external collaborators. In this setup, the Box…
1 vote -
Ability for a folder owner to opt-out of email notifications when a collaborator shares or accepts an invitation
An Admin owns all folders for the enterprise and she receives an email every time a collaborator invites another user to the folder, and then again when it's accepted.
It caused a lot of noise in her inbox. Short of setting up an Outlook rule, the Admin would like to opt-out of these notifications.
This would be helpful for enterprises whose admin's own the content, or at least root level folders for their users.
3 votes -
Separate Allow and Block Lists for both Inbound and Outbound Collaboration
With regards to external collaboration, one can either enable external collaboration with any external domain (for both inbound and outbound collaboration), or one can specify an allow list of external domains for both inbound and outbound collaboration. We have different requirements with regards to inbound and outbound collaboration.
As such, we would like fine-grained control over both inbound and outbound collaboration domains. We may want a block list of inbound collaboration while having an allow list for outbound collaboration (or vice versa.)
Definitions:
Inbound collaboration: an collaboration invite from one's own Box tenant to an external, unmanaged account
Outbound collaboration:…2 votes
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