4234 results found

1. Count SSO Authentications as Logins in User Statistics Report

   SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

   2 votes

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   0 comments  ·  Delete…  ·  Admin →
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2. I would like to see functionality added to the terminate_sessions API to delete cache information.

   When an administrator deletes BoxDrive session information, the cache remains.
   Even if an administrator deletes BoxDrive session information using the terminatesessions API, the cache will remain on the user side because this API is different from normal logoff.
   In this situation, even if the user loses the authority to handle the data, the data remains at hand, which may cause a security incident by a malicious user.
   Therefore, we would like to add a function to delete cache information when the terminatesessions API is executed.
   In the above difficult case (because deleting the client's cache seems difficult due to the nature of the API)
   If the above is not possible (due to the nature of the API, it would be difficult to delete the client cache), please consider adding a function that allows the user to select whether or not to leave the cache in BoxDrive.
   (In the case of deleting the cache, it would be like deleting the cache when closing a file opened from BoxDrive.)

   (Japanese)
   管理者がBoxDriveのセッション情報を削除した際、キャッシュが残る件について。
   terminate_sessions APIを用いて管理者がBoxDriveのセッション情報を削除しても、本APIは通常のログオフとは異なるため、ユーザ側にキャッシュが残ってしまいます。

   このままの状態だと、ユーザが当該データを取り扱う権限を失っても手元にデータが残るため、悪意のあるユーザによってセキュリティ事故が起きてしまう可能性があります。

   そのため、terminate_sessions API実行時にキャッシュ情報の削除を機能追加いただけないでしょうか。
   上記難しい場合（APIの性質上クライアントのキャッシュ削除は難しいと思われるため）
   BoxDriveにキャッシュを残すか否か選択できる機能追加も併せてご検討いただきたく（キャッシュを削除する場合はBoxDriveから開いたファイルをClose時にキャッシュ削除するイメージです）

   When an administrator deletes BoxDrive session information, the cache remains.
   Even if an administrator deletes BoxDrive session information using the terminatesessions API, the cache will remain on the user side because this API is different from normal logoff.
   In this situation, even if the user loses the authority to handle the data, the data remains at hand, which may cause a security incident by a malicious user.
   Therefore, we would like to add a function to delete cache information when the terminatesessions API is executed.
   In the above difficult case (because deleting the client's cache seems difficult… more

   19 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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3. I want to enable or disable offline use by folder or user in Box for iOS and Android.

   I would like to be able to enable or disable offline use for Box for iOS and Android on a per-folder or per-user basis.
   I want to be able to disable specific folders or enable or disable offline use on a per-user basis, because the large number of downloads that occur due to offline use can cause congestion in the network.

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   0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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4. excel online previewer for Box Platform

   We want to user the Excel online previewer for Box Platform as well.
   We are able to open excel files with Excel online previewer when we access from Box.com.
   However when we open the file from platform, we cannot.

   11 votes

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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5. Ability to print PDF documents without downloading

   In order to make it easier for the end user to print PDFs it'd be nice to have a print option directly in the context menu (both in the document preview and on document list).

   As PDFs tend to contain forms to fill in either interactively or manually it might be consiedered as useful to print them directly from the browser. Currently it's not possible as after user hits 'command + P' there's only 1 blank page to be printed.

   The current user path for printing a PDF is:
   1. Open a PDF in box webapp
   2. download it to desktop
   3. Open in another PDF viewer (chrome, adobe reader etc)
   4. Print

   The desired user path could be:
   1. Open a PDF document in the document list
   2. Print

   OR
   1. Print selected PDF document straight from the documents list(or folder).

   In order to make it easier for the end user to print PDFs it'd be nice to have a print option directly in the context menu (both in the document preview and on document list).

   As PDFs tend to contain forms to fill in either interactively or manually it might be consiedered as useful to print them directly from the browser. Currently it's not possible as after user hits 'command + P' there's only 1 blank page to be printed.

   The current user path for printing a PDF is:
   1. Open a PDF in box webapp
   2. download it to… more

   8 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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6. We want to make it easier to change the owner of a workflow in Box Relay.

   In Japan, organizational changes and personnel transfers occur frequently, which necessitates changing the owner of workflows in Box Relay.
   Currently, to change the owner, users have to transfer the workflow to another user and disable the original workflow.

   This process is not intuitive and is cumbersome for users. Additionally, there are too many steps involved. As a result, even though Relay is a good feature, it feels difficult to use and does not gain user adoption.

   We would like to see improvements that allow for a one-click transfer of ownership.
   For example, adding an option to change the owner in the same menu as "Transfer to User" for each workflow, where users can simply input the name of the new owner to make the change.

   (In Japanese)
   〈Box Relayでワークフローの所有者変更をもっと簡単にしたい〉

   日本では組織変更や人事異動が頻繁に発生するため、それに伴いBox Relayのワークフローの所有者の変更が求められます。
   現状、所有者を変更する時は、ワークフローを他のユーザーに転送し元のワークフローは無効化することで実現していますが、これはユーザーにとって直観性がなく使いにくいです。また、実施手順も多すぎます。
   そのため、Relay自体が良い機能なのに使いづらく感じてしまい、ユーザーに定着しません。
   簡単にワンクリックで所有者を移管できるように機能改善をしてほしいです。
   （例えば、ワークフローごとのメニューにある「ユーザーに転送」と同じ場所に所有者変更の項目を作り、新たに所有者にしたいユーザー名を入力すれば変更できるような機能の追加）

   In Japan, organizational changes and personnel transfers occur frequently, which necessitates changing the owner of workflows in Box Relay.
   Currently, to change the owner, users have to transfer the workflow to another user and disable the original workflow.

   This process is not intuitive and is cumbersome for users. Additionally, there are too many steps involved. As a result, even though Relay is a good feature, it feels difficult to use and does not gain user adoption.

   We would like to see improvements that allow for a one-click transfer of ownership.
   For example, adding an option to change the… more

   19 votes

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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7. Add ability for users to open a folder in Box Drive from the Web App

   Add some kind of "open in Box Drive" option for a folder. Clicking this would cause Box Drive to open the appropriate folder locally.

   32 votes

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   7 comments  ·  Web App  ·  Delete…  ·  Admin →
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   not planned  ·  dfisher responded

   This seems like it would be better solved with a search improvement to Box Drive. If not, let us know in the comments.

8. More flexible permission settings: control external Sign sending

   When Box Sign is enabled for a user, he/she can send sign requests, check the contents of requests shared with them, and view their inbox.
   However, there are users for whom I do not want to allow sending sign requests, but I do want them to be able to check their inbox.

   For example, our executives who frequently approve or sign documents in Box Sign but do not need to send signature requests by themselves.
   I believe it is a potential security risk to give users the authority to send signature requests even though they do not need it.

   Currently, Box Sign does not have a function to control external Sign sending. It would be great if we could have more granular control, such as allowing users to view the Sign inbox but not send requests.

   After signing, users can download and review the signed document and signature log via the sign completion email.
   But searching through the email inbox for them is inconvenient, so I would like to be able to complete everything within Box. So want to allow users to check the past signed document in Box via inbox of Box sign.

   I understand that with Shield access policies it is possible to restrict Box Sign request sending both internally and externally. However, since Box Sign may also be used for internal approval processes, I think making it completely impossible to send is too much.

   When Box Sign is enabled for a user, he/she can send sign requests, check the contents of requests shared with them, and view their inbox.
   However, there are users for whom I do not want to allow sending sign requests, but I do want them to be able to check their inbox.

   For example, our executives who frequently approve or sign documents in Box Sign but do not need to send signature requests by themselves.
   I believe it is a potential security risk to give users the authority to send signature requests even though they do not… more

   30 votes

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   not planned  ·  1 comment  ·  Box Sign  ·  Delete…  ·  Admin →
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9. Requesting functionality to recognize an existing file name (upon upload of a new file) and option to override or save with a new name.

   Issue: End users may have documents coming in via email / etc. about a deal or a client that have the same name. When saving to Box from email, if the file has the same name as an existing file it is currently saved as a new version of that file. In reality, the document may be completely different. On Windows file server, they are used to having a prompt warning them that a file already exists with that name, with an option to either save & override the file or change the file name. They'd like to have an alert with this option in Box as well.

   Issue: End users may have documents coming in via email / etc. about a deal or a client that have the same name. When saving to Box from email, if the file has the same name as an existing file it is currently saved as a new version of that file. In reality, the document may be completely different. On Windows file server, they are used to having a prompt warning them that a file already exists with that name, with an option to either save & override the file or change the file name. They'd like to have… more

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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10. Groups exportable Report needed

    I think every organization's admin could use a quick User Groups report. Essentially it would look like the Groups page, with the addition of Shared Folders and names of members.

    Columns:
    Group Name
    Created Date
    Number of Members
    Group's Admins
    Group Members (Names)
    Group Description
    Shared Group Folders

    12 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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11. The ability to add an auto-expiration on specific external collaborators access to a specified file or folder.

    I would like an Expiration option date picker to be added to the Collaboration Invite window. This will allow our company to let a user privilege expire without us being forced to expire by auto-deleting a folder, or sharing a link that expires but can also be shared with others in the meantime.

    18 votes

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    1 comment  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAiko (Admin, Box) responded

    Unfortunately this is not planned in the near-term, but please do keep adding use cases so we can consider this request for the future.

12. Folder Sync Prioritization from User

    Box Sync Prioritization**

    I know my coworker has been working in Folder A, and has uploaded or updated new documents.

    We are handing off the project, and so I know I need to access them as soon as I can...

    I should be able to hit prioritize Folder A so that that is the first set of files that need to be synced to my system. Folder A gets pushed to the front of the queue and all other files get put on hold until I get what I need synced. This could save me hours.

    1 vote

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    0 comments  ·  Box Sync  ·  Delete…  ·  Admin →
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13. Ability to map Box Groups to Information Barrier Segments

    The current requirement for uniqueness in Information Barrier segments only allows Box Admins to add individual users to segments, not user groups. This process can increase the long-term maintenance.

    Ideally, customers should be able to use attributes from Active Directory that are then synced to Box Groups. Ultimately, the Box Groups would be used to update Information Barrier segment membership automatically. If the group update breaks the requirement that a user can only belong to one segment, Box could produce an error message.

    10 votes

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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14. Request to Add Overwrite/Version Functionality to File Copy Operations via API

    Currently the only way to add a version to a file is to download it and upload the new version with the If-Match header.

    We are archiving files when a new file version is uploaded to a "main" folder, and to do that we have to download the existing version to our server and then generate a separate request to upload the file.

    Ideally, we would be able to combine the requests into one - a COPY (https://box-content.readme.io/reference#copy-a-file) that can overwrite an existing file in the destination folder if the appropriate etag is supplied during the copy request.

    5 votes

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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    not planned  ·  Aaron Verstraete responded

    This is not something we will build due to other roadmap commitments.

    Alternatively, you could always upload latest version to “backup folder,” delete file from “current version” folder, then copy “backup folder” version to “current version” folder.

    This will get you 100% version history in backup folder and avoid the need to download & upload the file a second time.

15. Request improvement so that users who do not have output permission do not display the download button for Content Insight activities

    For users who cannot create a folder in the root folder in a closed environment, pressing the "Download" button on the Content Insights activity will result in the error message "Sorry, the report could not be generated. Please try again." .
    If the download button is displayed, users who do not have the output authority will mistakenly think that they can download the report, and error messages will appear and the number of inquiries to the administrator will increase.
    Therefore, we would like to see improvements.

    ＜出力権限のないユーザーにコンテンツインサイトのアクティビティのダウンロードボタンを表示させないよう改善を希望＞
    クローズド環境でルートフォルダにフォルダを作成できないユーザーの場合、コンテンツインサイトのアクティビティの「ダウンロード」ボタンを押すと、「レポートを生成できませんでした。後でもう一度やり直してください。」というエラーが表示されます。
    ダウンロードボタンが存在することで、出力権限がないユーザーもダウンロードできると勘違いしてしまい、エラーが表示され管理者への問い合わせが増えるため、出力権限がないユーザーにはコンテンツインサイトのアクティビティのダウンロードボタンを表示させないように改善を希望します。

    26 votes

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    0 comments  ·  Content Insights  ·  Delete…  ·  Admin →
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16. Change a specification of the PST time given when conflicting item's name on Box Relay.

    Currently, no matter what timezone users/enterprise set in its settings, the PST timestamp will be added to the item's name when conflicting name on Relay.

    The specification will be changed to add the date and time depending on the user/enterprise settings.

    11 votes

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    1 comment  ·  Workflow  ·  Delete…  ·  Admin →
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17. Please include the Box Sync app to use Windows 10's Metered connection setting. Disabling box sync on metered connection (Cell Hot Spots)

    Give the user the option to enable or disable syncing on a metered connection. A lot of the time I want to sync while at home or the office. But I dont need to download 500mb of co-worker changes while I just needed to check my email.

    12 votes

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    not planned  ·  1 comment  ·  Box Sync  ·  Delete…  ·  Admin →
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18. Remove multiple collaborators from folders

    Box currently does not have a way to remove multiple collaborators at bulk.
    Currently, admin needs to manually remove multiple users by opening the appropriate folder and removing users one at a time.

    Suggestion can also apply to removing collaborators from multiple folders.

    104 votes

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    23 comments  ·  Web App  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    Due to other higher priority items, this has been deprioritized.

19. Grid View - Bring Back The Slider (adjusts the image size previews in Grid View)

    Recent changes to the Grid View noted here, https://support.box.com/hc/en-us/articles/10117683547539-List-view-and-grid-view-enhancements, have removed a key feature that had become part of my companies workflows.

    Prior to this update, the Grid View had an slider next to the button we use to toggle between the Grid and List views. Today, that slider is gone.

    Now the ONLY way to view the Grid is as thumbnails. My company of 500+ uses Box daily and a BIG part of our workflows relies on this feature. We never imagined this would be removed and it is causing us to discuss alternative options. We are an enterprise client with an unhealthy dependency for the feature at this point.

    I keep asking myself, "why was this changed" trying to understand the underlying libraries that may have changed, and I cannot thing up a solid explanation other than this was a design mistake.

    After reaching out to the support team on Twitter they suggested I write about our use-case here. They said this change was made to make the Web App more responsive between different screen types, and that images will change size based on the screen size.

    I can confirm the image sizes DO NOT CHANGE based on the screen size. What does change are how many items are included on each row in the Grid based on the screen size.

    From a front-end design perspective there was NO need to remove the slider...Because if you are wanting the images to change size based on the screen you can simply tell React or w/e front end library you are using to default to the users preference for the slider. If the slider is changed from the Box standard, and the selection is NOT full size, respond. Otherwise the responsiveness isn't even needed.

    From a user POV I can tell you straight away that this design "Update" is not making Box better and in our case if this doesn't revert back to how it was previously we are going to have to look into other platforms. (Never imagined I would be writing that last line because WE LOVE BOX!).

    Recent changes to the Grid View noted here, https://support.box.com/hc/en-us/articles/10117683547539-List-view-and-grid-view-enhancements, have removed a key feature that had become part of my companies workflows.

    Prior to this update, the Grid View had an slider next to the button we use to toggle between the Grid and List views. Today, that slider is gone.

    Now the ONLY way to view the Grid is as thumbnails. My company of 500+ uses Box daily and a BIG part of our workflows relies on this feature. We never imagined this would be removed and it is causing us to discuss alternative options. We are an… more

    67 votes

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    28 comments  ·  Web App  ·  Delete…  ·  Admin →
    delivered  ·  AdminAnonymous (Admin, Box) responded

    The grid view slider has been released on April 24. Please make sure to leave feedback if you have any pain points or problems you would like for Box to solve.

20. Swipe between previews on mobile (outside of webapp)

    Currently, users would need to click on a picture to preview it, then close the preview in order to preview something else. This is not an acceptable user experience.

    Dropbox does provide this functionality. Would it be possible to add the "swipe" option to navigate between previews?

    10 votes

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
    existing feature  ·  Adminmnorgan (Admin, Box) responded

    This feature is currently available in our iOS app when previewing images. When on an image preview, swipe left or right to view other images in the folder.

    To see all images in a folder at once, you can also take advantage of gallery view. From an image preview, tap on the icon in the top right corner that looks like four squares. This will launch you into gallery mode, allowing you to see all images in a folder and select between them.