4234 results found

1. Default Collaboration Role, Allow all Seven options at Admin level that are available to users

   Please allow the ability to set Default Collaboration Role in Admin console to any of the seven options that are currently available at the user level.

   Currently the only options are Editor or Viewer. Thats not enough flexibility for Box Admins.

   5 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Export all Collaborators on an item from Web UI

   As an editor - when I go to a folder, I can see everyone collaborated into that folder.
   On the right hand side, I can click on a user or on an icon that shows + x number people.

   When I do that it opens a page showing a table of users collaborated in.
   Name/ Email address/ Permission / Date Added/ Added To

   I would love a button to click which would simply export a .csv of that table.

   Seems simple as that table is presented on the web page.

   15 votes

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   1 comment  ·  Web App  ·  Delete…  ·  Admin →
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   not planned  ·  Brad Monroe responded

   Thanks for the suggestion! While I definitely see the usefulness of being able to export a report of collaborators on an item, we don’t plan to launch this feature in the near term as we’re focused on other various collaboration improvements.

   -Brad
   Product Manager, Web & Collaboration

3. Grid View - Bring Back The Slider (adjusts the image size previews in Grid View)

   Recent changes to the Grid View noted here, https://support.box.com/hc/en-us/articles/10117683547539-List-view-and-grid-view-enhancements, have removed a key feature that had become part of my companies workflows.

   Prior to this update, the Grid View had an slider next to the button we use to toggle between the Grid and List views. Today, that slider is gone.

   Now the ONLY way to view the Grid is as thumbnails. My company of 500+ uses Box daily and a BIG part of our workflows relies on this feature. We never imagined this would be removed and it is causing us to discuss alternative options. We are an enterprise client with an unhealthy dependency for the feature at this point.

   I keep asking myself, "why was this changed" trying to understand the underlying libraries that may have changed, and I cannot thing up a solid explanation other than this was a design mistake.

   After reaching out to the support team on Twitter they suggested I write about our use-case here. They said this change was made to make the Web App more responsive between different screen types, and that images will change size based on the screen size.

   I can confirm the image sizes DO NOT CHANGE based on the screen size. What does change are how many items are included on each row in the Grid based on the screen size.

   From a front-end design perspective there was NO need to remove the slider...Because if you are wanting the images to change size based on the screen you can simply tell React or w/e front end library you are using to default to the users preference for the slider. If the slider is changed from the Box standard, and the selection is NOT full size, respond. Otherwise the responsiveness isn't even needed.

   From a user POV I can tell you straight away that this design "Update" is not making Box better and in our case if this doesn't revert back to how it was previously we are going to have to look into other platforms. (Never imagined I would be writing that last line because WE LOVE BOX!).

   Recent changes to the Grid View noted here, https://support.box.com/hc/en-us/articles/10117683547539-List-view-and-grid-view-enhancements, have removed a key feature that had become part of my companies workflows.

   Prior to this update, the Grid View had an slider next to the button we use to toggle between the Grid and List views. Today, that slider is gone.

   Now the ONLY way to view the Grid is as thumbnails. My company of 500+ uses Box daily and a BIG part of our workflows relies on this feature. We never imagined this would be removed and it is causing us to discuss alternative options. We are an… more

   67 votes

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   28 comments  ·  Web App  ·  Delete…  ·  Admin →
   delivered  ·  AdminAnonymous (Admin, Box) responded

   The grid view slider has been released on April 24. Please make sure to leave feedback if you have any pain points or problems you would like for Box to solve.

4. Want to display to users the number of times BoxAI can be used for free.

   Want to display to users the number of times BoxAI can be used for free.

   Each user can use Box AI up to 20 times without incurring additional charges, but it is not possible to know how much they are currently using it.
   Therefore, we would like to request that the number of times the service can be used for free be displayed on the usage screen.

   BoxAIの無償利用可能回数を利用者へ表示させたい

   Box AIは各ユーザー20回までは追加料金が発生せずに利用出来ますが、自分が今どれぐらい利用しているかを把握することができません。
   そのため、無償で後何回利用できるかを利用画面に表示するように要望します。

   9 votes

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   researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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5. Swipe between previews on mobile (outside of webapp)

   Currently, users would need to click on a picture to preview it, then close the preview in order to preview something else. This is not an acceptable user experience.

   Dropbox does provide this functionality. Would it be possible to add the "swipe" option to navigate between previews?

   10 votes

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   0 comments  ·  Mobile  ·  Delete…  ·  Admin →
   existing feature  ·  Adminmnorgan (Admin, Box) responded

   This feature is currently available in our iOS app when previewing images. When on an image preview, swipe left or right to view other images in the folder.

   To see all images in a folder at once, you can also take advantage of gallery view. From an image preview, tap on the icon in the top right corner that looks like four squares. This will launch you into gallery mode, allowing you to see all images in a folder and select between them.

6. Ability to select a Box folder by dragging and dropping in Box for Slack

   With the current design of Box for Slack, user cannot select a Box file without clicking on the upload button. User wants to select a Box folder by dragging and dropping.

   7 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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7. Enable 2FA renewal requirement options for external collaborators

   Background:
   2FA for external collaborators does not require a re-2FA. The only way an external person will have to re-2FA is if they switch browsers or clear cache/history. I have an external user that set up 2FA in November of 2021 that hasn’t had to re-2FA to our box environment since. It has been so long that she didn’t even remember setting it up (it is Aug ’22 now). The current box 2FA implementation effectively moves the security away from box and on to the end user’s device / environment. Being external partners, we have no insight into how secure this is.

   The request:
   Within the 2-Step Login Verification Edit menu, add an expiration option. Some obvious choices being Daily, Weekly, Monthly. Ideally, I’d be able to set it by specific domains or users but even a global setting would be better than today’s configuration of never for everyone.

   Background:
   2FA for external collaborators does not require a re-2FA. The only way an external person will have to re-2FA is if they switch browsers or clear cache/history. I have an external user that set up 2FA in November of 2021 that hasn’t had to re-2FA to our box environment since. It has been so long that she didn’t even remember setting it up (it is Aug ’22 now). The current box 2FA implementation effectively moves the security away from box and on to the end user’s device / environment. Being external partners, we have no insight into how… more

   22 votes

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   1 comment  ·  Security  ·  Delete…  ·  Admin →
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8. Box Hubs for CANVIEWPATH users

   Users with CANVIEWPATH want the capability to specify folders/files by their IDs when adding contents to Box Hubs. Currently, folders and files under the CANVIEWPATH folder are grayed out and cannot be narrowed down from the top folders.
   The only way to identify them is by searching its folder name, which contains the risk of mistaking it with the folders with similar names.
   Therefore we request to use folder ID to accuratrely identify and select the appropriate folders.

   （日本語）
   CANVIEWPATHを利用しているユーザーが、Hubにフォルダ/ファイルを掲載する際に、フォルダIDやファイルIDで指定したい。
   現在は、CANVIEWPATHフォルダ配下のフォルダやファイルはグレーアウトして上位フォルダから絞り込むことができません。
   特定するには、フォルダ名で検索しかありませんが、名称が似ているフォルダと間違う危険もあるので、フォルダＩＤを利用できるようにしてほしい。

   13 votes

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   1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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9. Box Drive: Change cache location

   It would be really awesome to allow the box drive cache location to be placed somewhere other than C:\Users<USERNAME>\AppData\Local\Box\Box\cache, say on on a separate volume that doesn't consume space on C: (boot / application drive). Ideally I would like to place it on my second ssd D:

   376 votes

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   140 comments  ·  Box Drive  ·  Delete…  ·  Admin →
   delivered  ·  AdminAnonymous (Admin, Box) responded

   Box Drive beta is complete, and this capability is now available in the latest public release. To install the Windows version, visit https://www.box.com/resources/downloads. For release details, see https://support.box.com/hc/en-us/articles/43804162052627-Box-Drive-v2-47-for-Windows-Release-Notes.

10. A function that allows users to check classification labels at the folder level from the mobile app.

    When storing highly confidential information in Box, it is necessary for each end user to recognize that the folder as a whole contains confidential information.
    While BoxWeb can recognize folders that confidential information by using classification labels, the mobile app (Box for EMM) cannot.
    Since users need to be aware that the folder as a whole handles confidential information, please implement a function that allows users to check classification labels at the folder level from the mobile app.

    <モバイルアプリからフォルダレベルの分類ラベルを確認できる機能>
    Boxへ機密性の高い情報を格納するにあたり、エンドユーザーそれぞれがフォルダ全体として機密情報が格納されていることを認識する必要があると考えます。
    BoxWebからは分類ラベルを利用することで機密情報保管フォルダを認識可能ですが、モバイルアプリ(Box for EMM)からでは確認できません。
    フォルダ全体として機微情報を扱うフォルダであることをユーザーに認識づける必要があるため、モバイルアプリからフォルダレベルで分類ラベルを確認できる機能を実装してください。

    11 votes

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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11. Include SSO Authentication as "Login" in User Statistics Report

    SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

    2 votes

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    0 comments  ·  Delete…  ·  Admin →
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12. Moved to trash report

    We would like to run a report for a user and understand who deleted their content. Currently you will need to run this for the whole enterprise with the option moved to trash, and the results will only show who deleted the content and not who owns that content.

    The only work around at moment is to pivot table with files and folders report of the owner they are looking to run the report on.

    15 votes

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    not planned  ·  2 comments  ·  Governance  ·  Delete…  ·  Admin →
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13. Users who have permission to output reports should be able to select "target folders and files" within the scope of their access rights

    Under the current specification, only administrators or authorized co-administrators can select the "target folders and files" when outputting the User Activity Report.
    For the sake of business efficiency, I would like to see users who have permission to output reports be able to select "target folders and files" within the scope of their access rights.

    現在の仕様では、ユーザーアクティビティレポートを出力の際管理者または、権限の付与された共同管理者のみ「対象のフォルダとファイル」が選択可能です。
    これをレポート出力権限を持っているユーザーは、業務効率上、自分のアクセス権がある範囲の中で「対象のフォルダとファイル」を選択できるようにしてほしい。

    11 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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14. Email invitation notifications sent to users who do not have a Box account

    Please display the "system email signature" text in the invitation email sent when inviting a user who does not have a Box account.

    The existing behavior is that if you enter the text specified in [Management Console > Enterprise Settings > System Email Signature], the
    The specified text is not displayed in the content of invitation e-mails to users who do not have a Box account.
    This feature will make it easier for users who receive the e-mail to know that it is not a spam e-mail.
    Also, by specifying company-specific text, users of business partners can be assured when they receive an invitation.

    (Japanese)
    「Boxアカウントを持っていないユーザへ送る招待メール通知について」

    Boxアカウントを持っていないユーザを招待した際に送信される招待メールに「システムのメール署名」のテキストを表示してください。

    既存の動作は【管理コンソール＞Enterprise設定＞システムのメール署名】に指定したテキストを入力しても
    Boxアカウントを持っていないユーザに招待メールの内容に指定したテキストが表示されません。
    この機能を実現すると、メールを受け取るユーザがスパムメーメールではないと分かりやすくなります。
    また、会社特有のテキストを指定する事で取引先のユーザーが招待を受けた時に安心できます。

    Please display the "system email signature" text in the invitation email sent when inviting a user who does not have a Box account.

    The existing behavior is that if you enter the text specified in [Management Console > Enterprise Settings > System Email Signature], the
    The specified text is not displayed in the content of invitation e-mails to users who do not have a Box account.
    This feature will make it easier for users who receive the e-mail to know that it is not a spam e-mail.
    Also, by specifying company-specific text, users of business partners can… more

    4 votes

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    2 comments  ·  Notifications  ·  Delete…  ·  Admin →
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15. Tags

    I'd like to see Box further realize and exploit the power of tags. From what I have seen, Box has only utilized the tip of the iceberg when it comes to tags. Below is a list of capabilities that would be amazing to use!

    • Tag Viewer: a place to manage, rename, delete tags, and more.
    • Tags appear and clickable in search results
    • Ability to tag document in editor

    I’ve been a devout Evernote user for years and they have a strong tag game. Evernote has been the backbone of my business for 10 years, and tags are the backbone of Evernote in my experience.

    I'd like to see Box further realize and exploit the power of tags. From what I have seen, Box has only utilized the tip of the iceberg when it comes to tags. Below is a list of capabilities that would be amazing to use!

    • Tag Viewer: a place to manage, rename, delete tags, and more.
    • Tags appear and clickable in search results
    • Ability to tag document in editor

    I’ve been a devout Evernote user for years and they have a strong tag game. Evernote has been the backbone of my business for 10 years, and tags are the backbone of… more

    21 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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16. Allow for users to create custom colors for their folders.

    We would like to be able to custom color code their folders.

    26 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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    not planned  ·  vlarco responded

    We will not be supporting custom colors for folders. We’re investigating having visual indicators for certain classifications.

17. Warn users that annotations will not be added to a Word document as comments

    Since Annotations do not get added to Word documents as comments, a warning should be presented to users stating this to avoid any confusion by the user who may be expecting this to happen.

    4 votes

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    0 comments  ·  Annotations  ·  Delete…  ·  Admin →
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18. Relay：Users who have already been invited in a group will not be invited with "Invite assignees as Viewers/Editors"

    [Background]
    A new feature has been added to Relay called "Invite assignees as Virwers/Editors".
    "Invite assignees as Virwers/Editors" are sent to users who have already been invited in the group.
    This is confusing because additional invitations are carried out to users who have already been invited.
    Furthermore, operationally, this requires the collaboration to be removed from the relevant file each time.
    *As a company rule, we are not allowed to collaborate with individuals individually, except in groups to which they have been previously invited by Admin.

    [Request]
    Users who have already been invited to a group should not be invited.

    Relayの新機能によるタスク割り当て者(ユーザー)に招待を送る機能について、
    グループですでに招待されているユーザーにファイルへの個別招待が届いてしまいます。
    すでに招待されているユーザーに追加で招待が実施されることから混乱を招きます。

    さらに、運用上、毎回該当のファイルからコラボレーションの解除を必要とするため、
    すでにグループで招待されているユーザーについては、招待しないようにしてほしい。

    ※会社の運用上、予め定められたグループ以外を個別に招待することは望ましくありません。

    [Background]
    A new feature has been added to Relay called "Invite assignees as Virwers/Editors".
    "Invite assignees as Virwers/Editors" are sent to users who have already been invited in the group.
    This is confusing because additional invitations are carried out to users who have already been invited.
    Furthermore, operationally, this requires the collaboration to be removed from the relevant file each time.
    *As a company rule, we are not allowed to collaborate with individuals individually, except in groups to which they have been previously invited by Admin.

    [Request]
    Users who have already been invited to a group should… more

    24 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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19. Alphabetizing collaborators list for a folder

    User would like to be able to have the option to see an alphabetized list of all collaborators in a folder.

    9 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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20. Allow Excel's Shared Workbook feature to work on Box.

    Microsoft Excel has a feature called Shared Workbook that allows multiple users to edit Excel file simultaneously and still migrate each modifications into each others' Excel files.

    https://support.office.com/en-us/article/about-the-shared-workbook-feature-49b833c0-873b-48d8-8bf2-c1c59a628534

    Box doesn't support this type of feature, but Google and Dropbox supports to notify users on (Office) file modification status to provide similar feature / user experience.

    Google:
    https://gsuiteupdates.googleblog.com/2018/07/avoid-microsoft-version-conflicts-with-google-drive.html

    Dropbox:
    https://blogs.dropbox.com/dropbox/2015/10/dropbox-badge-now-available/

    17 votes

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    1 comment  ·  Desktop  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    While we won’t be building in support for the Shared Workbook feature as requested, we will be providing capabilities in the near-future that will provide more visibility when you open a file that is locked in order to prevent file editing conflicts.