3886 results found

1. Add warning/prompt when moving your files to shared directory

   It is possible to lose ownership of your own files by inadvertently moving them to a folder owned by a collaborator. This issue can be prevented by adding a warning or prompt before moving the file if the ownership of the file will be affected by the move.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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2. I want you to be able to add folders that are not owned or co-owned to Box Hubs

   Many of the folders I use have editor permissions, and the current specifications do not allow me to use Hubs
   I want you to be able to add editor permissions folders to Hubs as well.

   タイトル：
   所有者・共同所有者ではないフォルダーもBox Hubsに追加できるようにしてほしい
   本文：

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Admin, Box) responded

   Unfortunately, we won't implement this as this contradicts Hubs security policy.

3. List View of Marked For Offline Files

   It is imperative that we have a view of which folders we have Make Available Offline. We can't hunt and peck through hundreds of folders with a Green Checkmark on it to Make Available Online Only when we're finished with a big "sync". This is already a hoop we're jumping through because we can't "sync" to an external drive so we have to manually manage internal Hard Drive space. A user should be able to see what they have marked for offline at a glance so they can easily reverse the storage affect on local hard drives.

   26 votes

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   researching  ·  8 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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4. Expand Column for Files and Folders Report

   Sometimes I have users who ask for a files and folder report on a particular folder. After I receive the report I have to create an additional column for a link to the file/folder. I just use the existing information in the report, replace all F with f in the Item Type Column, and concatenate function in excel to create this. Would just like this to be a native addition for the report.

   Excel function: =CONCAT("https://box.com/",[@[Item Type]],"/",[@[Item ID]])

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   0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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5. Auto Expiration Collaborations - allowing for Editors to extend

   Similar to how an editor can extend a shared link's expiration, it would be great if that functionality worked with extending the expiration for collaborations.

   11 votes

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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6. Enhance description of "Shared Contacts" setting for User Permissions

   Area of product: Admin Console > choose admin/co-admin user > Edit user details > Edit User Access Permissions > Shared Contacts > description bubble

   Currently this describes "Allow this user to see all managed users. If enabled, this user will be able to access other managed users in their contacts when inviting collaborators. External users will not show up in their contacts unless they are already collaborating with each other."

   However, if this is unchecked it also prohibits Admins/Co-Admins from searching for managed users in Reporting and other areas of the Admin Console. Which is not mentioned or hinted at in the description of the setting.

   Area of product: Admin Console > choose admin/co-admin user > Edit user details > Edit User Access Permissions > Shared Contacts > description bubble

   Currently this describes "Allow this user to see all managed users. If enabled, this user will be able to access other managed users in their contacts when inviting collaborators. External users will not show up in their contacts unless they are already collaborating with each other."

   However, if this is unchecked it also prohibits Admins/Co-Admins from searching for managed users in Reporting and other areas of the Admin Console. Which is not mentioned or hinted at… more

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   delivered  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →

7. Single API call to delete user and transfer folders for that user

   Before deleting a user from box system we can transfer the root folder from one user account to
   another.
   Once the root folder is transferred only then delete API must be triggered.
   So in all, the delete operation will have to call two API one to transfer and another to delete.

   But as the transfer API call will return synchronously.
   For users with a large number of files and folders, this means the call could take minutes or hours to return.

   So the delete operation will be in pending state until we receive the transfer API response.

   Does box now have single API call to delete box user and also transfer the folder?

   Lets consider the use-case below;
   1. We are deleting box user - User1.
   2. We have to trigger API call to transfer files for User1.
   3. If the size of the files is too big we have to wait until the files are transferred or root folder gets empty for that user.
   4. We have to wait till the time all files gets transferred or root folder gets empty.
   5. Trigger API call to delete user once root folder is empty.

   Here we have to wait till the root folder gets empty which might hamper the performance if the file size is large.

   Before deleting a user from box system we can transfer the root folder from one user account to
   another.
   Once the root folder is transferred only then delete API must be triggered.
   So in all, the delete operation will have to call two API one to transfer and another to delete.

   But as the transfer API call will return synchronously.
   For users with a large number of files and folders, this means the call could take minutes or hours to return.

   So the delete operation will be in pending state until we receive the transfer API response.

   Does box… more

   2 votes

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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8. Improvement plans about privacy settings of folders

   Are there any improvement plans below?

   BoxNote is not available when a folder is set privacy - "Hide collaborators and their activities from non-owners" - active.

   OfficeOnline is not available when you set folder privacy - "Hide collaborators and their activities from non-owners" - active.

   I often want to refer to Boxnote and MS Office documents for the purpose of reference much data and information with our business partners.

   3 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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9. New 'Limited' Content Manager Permission - No ability to preview or download files/folders

   A new co-admin option that's more even more restrictive than the current 'View users' content' Content Manager role with the following abilities:

   --View users (like currently possible)
   --Browse user folder trees (like currently possible)
   --View file properties (uploaded, version #, modified, name, description, etc.)
   --View collaborators on folders and add new collaborators to folders
   --NO ability to preview or download files or folders (this is the critical item that's missing currently for Coke as even the 'view' Content Manager role currently allows the co-admin to preview and download files/folders)

   This could possibly also be solved by breaking up the Content Manager co-admin roles into a series of checkboxes that allow/disallow certain actions by that Co-Admin in Content Manager.

   A new co-admin option that's more even more restrictive than the current 'View users' content' Content Manager role with the following abilities:

   --View users (like currently possible)
   --Browse user folder trees (like currently possible)
   --View file properties (uploaded, version #, modified, name, description, etc.)
   --View collaborators on folders and add new collaborators to folders
   --NO ability to preview or download files or folders (this is the critical item that's missing currently for Coke as even the 'view' Content Manager role currently allows the co-admin to preview and download files/folders)

   This could possibly also be solved by breaking up… more

   4 votes

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   0 comments  ·  Governance  ·  Delete…  ·  Admin →
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   not planned  ·  AdminAnonymous (Product Director, or Executive, Box) responded

   We may tackle this as we look at a broader re-work of Content Manager.

10. Empty (not delete) folder by Box Relay folder action

    It would be great to have a relay folder action which empties a folder. Currently folder and files can only be deleted.
    We use Box folders for mail-2-box actions, and very ofter users simply forget to remove a file from the folder. I want to achive a time-controlled trigger which empties the respective folders ever night. Many thanks.

    2 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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11. Nesting Box Notes into Sub Folders

    This seems very simple. Just one level of subfolder nesting would help out tremendously!

    3 votes

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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12. Ability to block external invitations for collaboration

    We don't want users accepting any external invites to external company shares but we want them to be able to share folders with any company. Basically, we only ever want to be the folder owner.

    We have a rule that only we can create the folders and share them out but this sometimes is accidentally overlooked. In addition, Box does not have an option to "block outside collaborator invitations" only an option to completely turn off inbound/outbound sharing or white list domains.

    6 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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13. Box Hubs for CANVIEWPATH users

    Users with CANVIEWPATH want the capability to specify folders/files by their IDs when adding contents to Box Hubs. Currently, folders and files under the CANVIEWPATH folder are grayed out and cannot be narrowed down from the top folders.
    The only way to identify them is by searching its folder name, which contains the risk of mistaking it with the folders with similar names.
    Therefore we request to use folder ID to accuratrely identify and select the appropriate folders.

    （日本語）
    CANVIEWPATHを利用しているユーザーが、Hubにフォルダ/ファイルを掲載する際に、フォルダIDやファイルIDで指定したい。
    現在は、CANVIEWPATHフォルダ配下のフォルダやファイルはグレーアウトして上位フォルダから絞り込むことができません。
    特定するには、フォルダ名で検索しかありませんが、名称が似ているフォルダと間違う危険もあるので、フォルダＩＤを利用できるようにしてほしい。

    13 votes

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    1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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14. Groups - Customizable Permission Settings

    None of the 3 permissions options - Company, Group Members, Admins Only - are ideal. Would love to have more options or perhaps a customizable setting where we can select which options to allow.

    For example, as the primary admin, I apply groups to root folders and I want anyone shared to that folder to be able to view the group members for any group collaborating on that folder. Only way to do that now would be to set the groups' permissions to "Company". However, I do not want everyone to be able to invite any group to folders, and I particularly do not want them removing groups from folders!

    That latter issue is also a problem with the Group Members permission as a group member with Editor permissions can remove the group from the folder, thereby removing access for their entire team (this happened a few times already). So I'd like to create a new permission that allows anyone to view members but does not allow anyone but Admins to add/remove the groups from folders.

    None of the 3 permissions options - Company, Group Members, Admins Only - are ideal. Would love to have more options or perhaps a customizable setting where we can select which options to allow.

    For example, as the primary admin, I apply groups to root folders and I want anyone shared to that folder to be able to view the group members for any group collaborating on that folder. Only way to do that now would be to set the groups' permissions to "Company". However, I do not want everyone to be able to invite any group to folders,… more

    3 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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15. Folders accessed via Box for Salesforce do not appear in Box Drive until re-login

    We’re finding that when a user visits a folder from Box for Salesforce, they then have access to the client folder from Box.com but it does not appear in Box Drive until they log out of Box Drive and back in.

    Please fix this

    8 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
    delivered  ·  Adminkkung (Admin, Box) responded

    Salesforce folders appear in the latest version of Box Drive without requiring log out/in. If you're seeing this issue, please file a ticket with our Box Support team.

16. Box Drive Accidental Deletion

    Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

    The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and collaborations.

    When this happens, it literally deletes all of the files and folders from Box.  For the user that made the deletion, it will also remove them as a collaborator from those files and folders the user didn't own.

    This causes a number of issues and use cases:

    1. The user realizes the mistake, stops the deletion and restores all of the data from the Trash via the Box UI. -Since the user was removed as a Collaborator, it is physically impossible to restore the shared folders and files because those physically sit in the Owner's Trash.  The Owner or an Admin has to manually restore the data.  -Depending on the timing if the restore is done versus the deletion, the user may or may not still be a collaborator on the Parent/Child folders, thus causing Orphaned Folders and Files during the restore.  In this case, all of the Orphaned Files and Folders will be restored to the user that is restoring the data without any of the previous Collaborators

    2.  The user creates a ticket with the Admin and the Admin manually restores the data; however, this can still have all of the same issues as #1 unless the data is all restored without breaking the Parent/Child relationships

    Current Admin recommended steps for resolution:
    1.  Run the Collaboration Report EVERY day
    2.  As soon as the issue is reported, run the User Activity Report for the user for the last 30 days (this will help when checking the unique ID's of deleted versus restored in Step #10), specifically selecting the "Moved to trash" (under File Management) and "Removed collaborator" (under collaboration)
    3.  Filter through the report to see what folders the user has been removed from as well as how many items were deleted and from where (specifically looking for the parent folders to not cause orphaning when restoring)
    4.  Based on that list, take the Collaboration report from #1 and filter it based off of the user that made the deletions email in column I named Collaborator Login.  This provides the list of folders and folder Owners that once the data is restored could still possibly have data in their trash
    5.  Login to the user's account or have the user that deleted the data, change the Files and Folders Per Page to 100 in Account Settings
    6.  Go to the Trash and select the "Items I Deleted Drop" down and either select the items to restore or select "Restore All" (this could restore files that truly should be deleted)
    7.  If there were no errors restoring, then run the Activity report again with the same settings from step #2 and also include "Restored from trash" (Under File Management), if there were errors skip to Step #11 otherwise go to step #8
    8.  Filter the report for "Trash" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in a new sheet
    9.  Filter the report for "Undelete" and take all of the Unique ID's for the "Affected ID" Column G and de-dupe that in another new sheet
    10.  Compare those ID's, if they data sets are the same then all data has been restored.  Please note that if a "Restore all" was done on the trash this could include data deleted before that date and may have restore id  since the reports include 30 days
    11.  If the data sets don't match, then take the Collaboration report from #4 and as an Admin, log into each individual account and restore the deleted file from the Trash just like in #6 or reach out to the user's and have them do this (if files were orphaned, please check the root level for the user that restored the data)
    12.  To be 100%, the same activity report from #7 will need to be ran for every user that data was restored from but in this case only for the respective day and then compare the same way as step #10 with the existing ID's gathered in step #10
    13.  Finally, if still this doesn't line up log back into the account that deleted the data and check the root level for the possibly Orphaned files/folders

    This is the only way to be certain 100% everything has been restored

    Since the introduction of Box Drive end users that haven't read the documentation and skip through the walkthrough aren't used to seeing all of the files and folders.

    The user without realizing, then believes that all of these files and folders either aren't needed or are taking up physical space on their hard drive.  The user then either randomly deletes select files and folder or just deletes everything within Box Drive.  A solution is needed to either further alert or prevent this.  One other possible solution is to create a process to fully restore all of the deletions and… more

    16 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Allow users to save column width settings in folder view (Box Web and Box Drive)

    Description:
    Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
    This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
    Feature Request:

    Enable users to save their preferred column widths in folder views.
    Apply saved settings persistently across sessions and folders.
    Optionally allow administrators to set default column widths for their organization.

    This feature would greatly improve usability and efficiency for many Box users.

    Description:
    Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
    This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
    Feature Request:

    Enable users to save their preferred column widths in folder views.
    Apply saved settings persistently across sessions and folders.
    Optionally allow… more

    5 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. Would like the ability to restrict certain folders from Sync'ing

    For PCI content that is not suitable to be on multiple PCs, we'd like to restrict the ability for Owners and Editors to choose to Sync these folders.

    0 votes

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    not planned  ·  0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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19. Folder Lock from Web UI

    Currently, Folder Lock can be configured only through API. We would like to be able to configure it on Web UI, e.g. Folder Settings.
    Folder Lock function is very useful, but not used widely. Probably it's because API is not very friendly for some users.

    86 votes

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    2 comments  ·  Web App  ·  Delete…  ·  Admin →
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    not planned  ·  AdminAnonymous (Admin, Box) responded

    Because of the downstream impacts, we will not be solving this problem as requested. We will be looking at a more holistic approach to prevent unintended consequences of file operations.

20. "Feature Request: Sort Folders by Upload Date Instead of Last Modified"

    would like a way to sort folders by the date they were actually uploaded instead of when the file was last modified

    2 votes

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    0 comments  ·  Delete…  ·  Admin →
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