9683 results found

1. Change the word of the Reauthorize button for custom apps

   After changing the scope of a custom app that was created in the past from the Developer Console, the admin must re-authorize the app.
   After sending the authorization request, if you open the app details page from [Admin Console > Integrations > Platform Apps Manager > Target App], the scope before the change is displayed.
   We can check the scope after the change by clicking the Reauthorize button in the upper right corner of the screen and displaying the popup.
   After that, app approval is completed by clicking the Reauthorize button in the pop-up.

   However, the button on the app's details page says "Reauthorize," which leads admin to mistakenly believe that clicking the button will complete the app's authorize.
   Please change the display to something like "Confirm Details" instead of "Reauthorize" to avoid misunderstandings.

   <カスタムアプリの再承認のボタンの文言を変更>
   開発者コンソールから過去に作成したカスタムアプリのスコープを変更後、管理者がアプリを再承認する必要があります。
   承認リクエスト送信後、[管理コンソール＞統合＞Platformアプリマネージャ＞対象のアプリ]からアプリの詳細ページを開いただけでは変更前のスコープが表示されています。
   画面右上にある再承認ボタンをクリックし、ポップアップを表示させることで初めて変更後のスコープを確認できます。
   その後ポップアップ内にある再承認ボタンをクリックすることでアプリの承認が完了します。

   しかし、アプリの詳細ページのボタンに『再承認』と書かれていることで、管理者はボタンをクリックするとアプリの承認が完了すると勘違いしてしまいます。
   誤解を招かないよう『再承認』ではなく『詳細を確認』といった表示に変更してください。

   After changing the scope of a custom app that was created in the past from the Developer Console, the admin must re-authorize the app.
   After sending the authorization request, if you open the app details page from [Admin Console > Integrations > Platform Apps Manager > Target App], the scope before the change is displayed.
   We can check the scope after the change by clicking the Reauthorize button in the upper right corner of the screen and displaying the popup.
   After that, app approval is completed by clicking the Reauthorize button in the pop-up.

   However, the button on the app's… more

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. I want to be able to change access permissions when inviting someone to a Box folder via Teams

   As per the current Box specifications, when you invite someone to a Box folder via Teams, they will be granted editor permissions and cannot be changed in advance.
   After inviting via Teams, it is possible to change the access permissions on the Box side, but it is very inconvenient to have to change the access permissions every time.
   By making it possible to set access permissions in advance, unnecessary permissions will not be granted, reducing the risk of incidents occurring.

   (日本語)
   件名：Teams経由でBoxフォルダへ招待する時、アクセス権限を変更できるようにしたい
   内容：
   現在のBoxの仕様として、Teams経由でBoxフォルダへ招待を行う場合、編集者として権限が付与され事前に変更する事はできません。
   Teams経由で招待後、Box側でアクセス権限の変更は可能ですが、都度アクセス権限の変更をする事とても不便です。
   事前に付与されるアクセス権限の設定が可能になる事により、必要のない権限を付与する事がなくなる為、インシデントが発生するリスクが減ります。

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3. Quota Storage reporting

   We have implemented Storage Quotas for our users and need a way to view if users are reaching their quotas. The only current way we have of doing this is doing a Users Details report and comparing the Storage Used and Storage Allocated fields. Have a dedicated Storage Quota report that shows percentage used and even projected dates for running out of space would be nice.

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4. Create shared link to a nested page in a Box Hub

   Our Box Hubs audience consists of mostly external partners, so we design our Box folder structure and Box Hubs with a novice user in mind. For a critical marketing campaign, I have created a nested page in our main partner shared Hub, but I don't have the ability to create a shared link for just that page that I can post in a call out on our separate partner-specific "sub Hubs." My callout includes instructions to look for the page on the left nav, but it would be nice to be able to link directly to the nested page.

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   0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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5. Box AI Describe Changes in File Versions

   It would be useful if Box AI was able to tell me what has changes between different versions of documents.

   For example, if my coworkers were updating a report or presentation while I was out of the office, it would be great if I could ask Box AI what changes have happened in the past x-number of days to the document to quickly bring me up to speed.

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   0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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6. Tansfer Form Ownership

   I would like the ability to transfer forms to other users. Reasons below:

   1. If employees are going on extended leave or parental leave and someone else is in charge of managing these forms.

   2. If initial set up is completed by an admin but then continually managed by another team.

   I am told form ownership transferring will be available only on deletion of a user account in a future release but would like it to not be reliant on the deletion of a user.

   9 votes

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   0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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7. box for slack:Image preview is not displayed in Slack Canvas

   When using the Box+Slack integration, if I paste an image into Slack Canvas, no preview is displayed, only the file name is displayed. This is different from Slack messages.
   Request:A preview of the image is displayed in Slack Canvas as well.

   •  

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   1 comment  ·  Partner Integrations  ·  Delete…  ·  Admin →
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8. Strikethrough check boxes!!

   PLEASE bring back strikethrough checkboxes for Box Note!! New change makes it more difficult to see which items have been completed -- especially for anyone with vision problems or those using computers/monitors with lower contrast

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   1 comment  ·  Box Notes  ·  Delete…  ·  Admin →
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9. Cannot move files within Box when the file version is large

   We hope to resolve the issue where files cannot be moved once the file version reaches a certain number.
   ＝＝＝
   ファイルバージョンが一定数に達するとファイルの移動が行なえなくなる問題について解消を希望します。

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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10. Cannot select text in Box preview screen

    When previewing a file, attempting to select text within the file results in a state where a yellow frame is being specified instead, making it impossible to select the text. I would like this to be fixed so that text selection is possible.
    ＝＝＝
    ファイルをプレビューした際、ファイル内のテキストを選択しようとしても黄色の枠を指定する状態となりテキストの選択が行なえないので、選択できるよう改修を希望します。

    2 votes

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11. Regarding Preview of msg Files Stored on Box

    I would like to request a fix for the issue where, when an msg file is stored, the preview continues to display the initially uploaded content even after the file's content has been updated.
    ＝＝＝
    msgファイルを格納した際、その後ファイルの内容がアップデートされても最初にアップロードされた内容でプレビューが表示されてしまう問題について改修を希望します。

    2 votes

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12. Improved LFO operation stability

    There was a case where the upload process failed due to an error in LFO internal processing. We request the implementation of measures to improve the stability of LFO processing.
    ＝＝＝
    LFO内部処理のエラーによりアップロード処理が失敗したケースがありました。LFO処理の安定性向上施策の実施を希望します。

    2 votes

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13. Expired Shared Link lookup for Admins

    Problem: Admins often need to do investigation of files stored in Box and all they have to go off of is the file/folder's shared link.

    Many times, users are reaching out to Technical Support because a Shared Link is Expired.

    Key Features:
    -Provide ability to enter an Expired shared link (standard or vanity URL)
    -Information returned after searching:
    -File/folder name
    -File/folder owner
    -File/folder location (Owner -> Folder hierarchy)
    -Status (whether the file/folder has been deleted or not)
    -Admin-level 'delete' (ability for the admin to delete the file on the spot)

    CSM filing on behalf of customer

    13 votes

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14. Update Box AI Studio configuration

    Update AI Studio configuration in the admin console to be consistent with other AI features and features in Box to have the option for Enable for all, Disable for all, Enable for specific users, and disable for specific users

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    0 comments  ·  AI Studio  ·  Delete…  ·  Admin →
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15. Box Forms - Ability to add pictures to the checkbox options

    Please add the ability to add an image to the checkbox options. See attached image of MS Forms feature for reference.

    •  

    4 votes

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    0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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16. Enhanced Granular Access Controls for External Collaborators

    Current Limitation:
    - Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
    - No ability to create differentiated access rules for trusted partners or affiliated organizations

    Proposed Feature:
    Implement a multi-tier external collaboration access control system that allows:
    1. Configurable access duration and permissions based on organizational relationship
    2. Ability to create exception groups with extended or permanent access
    3. Granular control to distinguish between:
    - Completely external users (standard 30-day restriction)
    - Trusted partners/affiliated organizations (customizable access duration)
    - Specific trusted domains with distinct access rules

    Use Case Example:
    An organization wants to:
    - Maintain strict 30-day access for unknown external collaborators
    - Provide longer/permanent access for trusted partners like subsidiary companies or closely affiliated academic/research institutions

    Business Value:
    - Increases flexibility in collaboration management
    - Reduces administrative overhead of manually managing access
    - Provides more nuanced security controls

    Current Limitation:
    - Existing shared link and external collaborator settings apply a uniform 30-day restriction across all external users
    - No ability to create differentiated access rules for trusted partners or affiliated organizations

    Proposed Feature:
    Implement a multi-tier external collaboration access control system that allows:
    1. Configurable access duration and permissions based on organizational relationship
    2. Ability to create exception groups with extended or permanent access
    3. Granular control to distinguish between:
    - Completely external users (standard 30-day restriction)
    - Trusted partners/affiliated organizations (customizable access duration)
    - Specific trusted domains with distinct access rules

    Use Case Example:
    An organization wants… more

    2 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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17. counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub

    "Wanted to flag an additional item as a requested enhancement from our team - for the widget to select files / folders to ultimately create a hub; it would be nice to have a counter for number of files selected so that users get warned / prevented from selecting over 20k files for a hub"

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    0 comments  ·  Box Hubs  ·  Delete…  ·  Admin →
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18. AI Redaction

    Redaction requirement for PII and Sensitive Information. Additional requirement for AI redaction to automate the process.

    17 votes

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    3 comments  ·  Box AI  ·  Delete…  ·  Admin →
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19. Visualizing Template Usage and Deletion within the Tenant

    In Box Relay, users can publish the workflows they create as templates, allowing other users within the tenant to use them.

    However, when we want to delete templates that haven’t been used within the organization for a long time, we have to ask the original creator to unpublish or delete them, which is cumbersome.
    If unnecessary workflows remain, the interface becomes cluttered and administration becomes difficult.

    These issues can be resolved by surfacing templates that haven’t been used for an extended period within the tenant and allowing administrators to unpublish or delete them.
    We request a feature in the Admin Console’s Relay Templates list view to display the “Last Used” date and enable selecting older templates for bulk deletion.

    〈テナント内テンプレートの利用状況可視化と削除機能の実装〉
    Box Relayでは、ユーザーが作成したワークフローをテンプレートとして公開することでテナント内の他のユーザーも利用することができます。
    しかし、社内で長い間利用されていないテンプレートを削除したいとき、そのワークフローを作成したユーザーに公開取り消し/削除を依頼しなければならず、手間がかかります。社内に不要なワークフローが残り続けてしまうと、画面が煩雑になり管理も大変になります。

    テナントで長期間利用されていないテンプレートを可視化し、管理者が公開取り消しや削除を実施できれば上記問題は解決します。
    管理コンソールのRelayテンプレートの一覧画面で、テンプレートの最終利用日を表示し、古いものを選択して一括で削除をできるような機能実装をお願いします。

    In Box Relay, users can publish the workflows they create as templates, allowing other users within the tenant to use them.

    However, when we want to delete templates that haven’t been used within the organization for a long time, we have to ask the original creator to unpublish or delete them, which is cumbersome.
    If unnecessary workflows remain, the interface becomes cluttered and administration becomes difficult.

    These issues can be resolved by surfacing templates that haven’t been used for an extended period within the tenant and allowing administrators to unpublish or delete them.
    We request a feature in the Admin… more

    3 votes

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    0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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20. Flexible IP Restrictions: Require Strong IdP Auth Rather Than Immediate Block

    ■Request
    We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.

    ■Specific example (use case):
    When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
    When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met, explicitly deny access.

    ■Background
    Currently, Box’s IP address restriction immediately blocks access from non-allowed IPs at the front end, which prevents us from directing users to stronger authentication at the IdP (e.g., client certificates).

    There are cases where access from non-allowed IPs is needed when using Box, but requests related to IP address restrictions take several days to process, so it is not practical to submit allow/remove requests for the target IP each time. Therefore, we would like to allow the use of Box from non-allowed IPs if additional conditions (strong authentication) are satisfied.

    ■要望
    IPアドレス制限を有効化している環境で、アクセス元IPに応じてIdP（例：HENNGE）の認証方式を切り替えられるよう、Boxの条件付きアクセス機能を強化してほしい。

    ■具体例（ユースケース）：
    ・許可IPからのアクセス時：
    　通常のSSO（例：ID/パスワード）でログイン。
    ・許可外IPからのアクセス時：
    　IdPでクライアント証明書などの強固な認証を必須化することでログイン。
    　例：
    　Boxは対応する強度（AuthnContext）を要求・検証し、要求を満たした場合のみログインを許可。
    　要求が満たせない場合は明示的に拒否。

    ■背景
    現状、BoxのIPアドレス制限は、許可外IPからのアクセスをフロントで即時ブロックするため、IdPでの強固な認証（例：クライアント証明書）に誘導することができません。

    Boxの利用において、許可外IPからのアクセスが必要となるケースが存在するが、IPアドレス制限に関する申請には数日かかるため、都度、対象のIPアドレスを許可申請/削除申請することが現実的ではないと感じている。
    そこで、許可外IPからのアクセスであっても、追加の条件(強固な認証)を満たす場合にはBoxの利用を可能としたい。

    ■Request
    We would like Box’s conditional access capability to be enhanced so that, in environments where IP address restrictions are enabled, the IdP’s (e.g., HENNGE) authentication method can be switched based on the source IP.

    ■Specific example (use case):
    When accessing from an allowed IP: Log in with standard SSO (e.g., ID/password).
    When accessing from a non-allowed IP: Require strong authentication at the IdP, such as a client certificate, in order to log in. Example: Box requests and validates the corresponding assurance level (AuthnContext) and permits login only when the requirement is met. If the requirement cannot be met, explicitly… more

    5 votes

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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