669 results found

1. Search for Users Currently on Legal Hold

   Currently we are dealing with a matter that has spiraled into a huge undertaking because of the way Legal Holds are implemented. Our client has enabled over 25 Legal Hold policies, each one has an average of 50 users. We have a list of over 20 custodians that we need to know which Legal Hold they are currently on, if any.

   There are two ways to implement this:
   1 - Allow Admins to see whether the custodian (or any of their data) is currently on a Legal Hold policy, which Legal Hold Policy it is currently on, and why it is on that Legal Hold Policy. Other users can interact with the file which places it on Legal Hold.

   2 - Provide a better Search function within the Legal Hold section of the Governance platform so that we can search for users who may be on multiple Legal Holds.

   Currently we are dealing with a matter that has spiraled into a huge undertaking because of the way Legal Holds are implemented. Our client has enabled over 25 Legal Hold policies, each one has an average of 50 users. We have a list of over 20 custodians that we need to know which Legal Hold they are currently on, if any.

   There are two ways to implement this:
   1 - Allow Admins to see whether the custodian (or any of their data) is currently on a Legal Hold policy, which Legal Hold Policy it is currently on, and why it… more

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   0 comments  ·  Governance  ·  Delete…  ·  Admin →
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2. Password protected folders - systems allows setting password not meeting log-in criteria

   When I set shared link with customer, I generate password for him and send it to him so he can access the folder. System allows me to create password which is not accepted by the system when the customer wants to sign in! That is very embarrasing.
   For example today I created shared folder, made a password (long enough, but containg only one number) and sent it to the customer to cooperate. System allowed me to set the password, but when the customer wanted to access the folder, he had to use the password but it was not accepted because system told him that the password must contain at least 2 number. So I had to change the password adding another number.
   It would be great if the system would check the password criteria also during setting one.

   When I set shared link with customer, I generate password for him and send it to him so he can access the folder. System allows me to create password which is not accepted by the system when the customer wants to sign in! That is very embarrasing.
   For example today I created shared folder, made a password (long enough, but containg only one number) and sent it to the customer to cooperate. System allowed me to set the password, but when the customer wanted to access the folder, he had to use the password but it was not accepted because… more

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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3. Make all notifications visible at-a-glance again. This functionality was just removed.

   As of today, employees in our company are noticing that the full Notifications page is no longer available in Box Web, and notifications have been moved to a small drop-down menu in the corner. A chat with a member of Box support confirmed that this is a product-wide change.

   The problem with this drop-down menu is that comments cannot be read in full anymore, as they are being truncated to fit in the small pane.

   Can either 1) the full Notifications page be made available again for users/organizations who wish to keep it, or 2) the new drop-down menu have a control to expand it and show notifications in full?

   As of today, employees in our company are noticing that the full Notifications page is no longer available in Box Web, and notifications have been moved to a small drop-down menu in the corner. A chat with a member of Box support confirmed that this is a product-wide change.

   The problem with this drop-down menu is that comments cannot be read in full anymore, as they are being truncated to fit in the small pane.

   Can either 1) the full Notifications page be made available again for users/organizations who wish to keep it, or 2) the new drop-down menu have… more

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   2 comments  ·  Notifications  ·  Delete…  ·  Admin →
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4. More granular setting options for users set to "Inactive" in the Admin Console

   We would like two sub options for accounts set to "Inactive" status in the Edit User Profile details (in addition to the existing Inactive setting behavior):

   Inactive sub-option 1: Enable a warning for all existing shares and collaborations that the Inactive user owns. If another user is accessing a folder owned by the Inactive user, they should be informed that the content could be deleted with the deletion of the account, and that a copy should be taken quickly.

   Inactive sub-option 2: Enable a warning AND make content read-only for all existing shares and collaborations that the Inactive user owns. This is the same as in (1.) above, but also, the content will only be read only for other users, forcing them to make copies before they can edit or make changes.

   We would like two sub options for accounts set to "Inactive" status in the Edit User Profile details (in addition to the existing Inactive setting behavior):

   Inactive sub-option 1: Enable a warning for all existing shares and collaborations that the Inactive user owns. If another user is accessing a folder owned by the Inactive user, they should be informed that the content could be deleted with the deletion of the account, and that a copy should be taken quickly.

   Inactive sub-option 2: Enable a warning AND make content read-only for all existing shares and collaborations that the Inactive user owns.… more

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   1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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   not planned  ·  kwarudkar responded

   This is a good use case, but other user statuses might partially solve some of these needs. Let us know in the comments if it does not.

5. About the Delete All Button in the Recycle Bin.

   About the Delete All Button in the Recycle Bin.

   When pressing the Delete All button in the Recycle Bin, the deletion process fails and an error occurs.

   It was an answer to the problem that occurred in the following procedure from Box Support (ticket number: 2694308),

   1. Among the folders in the parent-child relationship, the child folder is deleted first.
   2. Delete parent folder after.
   3. Folders of parent-child relationship are displayed separately in the trash box as different folders.
   4. In this state, if [Delete All] is pressed, an error occurs.

   The Delete All button is not available until you delete the parent-child folders separately.

   However, it is easy to delete parent-child content at different timing
   To prevent an error from [Delete All], deleting content is difficult.
   Therefore, we would like you to change this specification.

   About the Delete All Button in the Recycle Bin.

   When pressing the Delete All button in the Recycle Bin, the deletion process fails and an error occurs.

   It was an answer to the problem that occurred in the following procedure from Box Support (ticket number: 2694308),

   1. Among the folders in the parent-child relationship, the child folder is deleted first.
   2. Delete parent folder after.
   3. Folders of parent-child relationship are displayed separately in the trash box as different folders.
   4. In this state, if [Delete All] is pressed, an error occurs.

   The Delete All button is not available until you delete the parent-child… more

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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6. Support Custom Domain Authentication for Box Sign (DKIM / DMARC Alignment)

   Problem:
   Currently, Box Sign notification emails are sent strictly using noreply@box.com. Because Box Sign does not support custom DKIM or return-path alignment for customer domains, recipient mail servers (especially enterprise security gateways for local enterprisess which doesn't uses world wide system such as ms outlook, gmail server system) frequently flag or block these emails as spam/phishing due to strict DMARC policies.

   Requested Feature:
   Please support Custom Domain Authentication (such as providing SendGrid Automated Security CNAME records) for Box Sign, allowing customers to align DKIM/SPF/DMARC with their own corporate domain (e.g., @company.com).

   Impact:
   This is critical for enterprise customers who rely on Box Sign for external B2B contracts without missing important signature request notifications.

   Problem:
   Currently, Box Sign notification emails are sent strictly using noreply@box.com. Because Box Sign does not support custom DKIM or return-path alignment for customer domains, recipient mail servers (especially enterprise security gateways for local enterprisess which doesn't uses world wide system such as ms outlook, gmail server system) frequently flag or block these emails as spam/phishing due to strict DMARC policies.

   Requested Feature:
   Please support Custom Domain Authentication (such as providing SendGrid Automated Security CNAME records) for Box Sign, allowing customers to align DKIM/SPF/DMARC with their own corporate domain (e.g., @company.com).

   Impact:
   This is critical for enterprise customers who… more

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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7. Import data already on Box into DICOM viewer

   The only way to import images into the DICOM viewer right now is to upload directly using the import tool. This is problematic for two reasons: 1. large sets of data are handled better through Drive or Sync than a web interface and 2. data already in Box need to be downloaded and then imported (uploaded) again using the import tool, which is not practical when working with 10s-100s of GB of DICOM data. There should be a mechanism to import data already stored on Box into the DICOM viewer.

   This may be similar to a different issue: https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/36114310-direct-dicom-upload-endpoint-desired

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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8. File size upload limit - Option to choose any file size from 1MB - 150GB

   I am suggesting a file size upload limitation setting to be lower than the existing 2GB.

   The reason why is because some companies who are hyper sensitive to malware and virus issues want the ability to deep scan EVERY file uploaded into Box. Currently, deep scan is only able to scan files that are less than 200MB in size. This is a gap that can be solved by reducing the maximum file upload size into Box to 200MB.

   While this greatly restricts the size of files being uploaded into Box, it gives the customer an option to choose one over the other. Reputation scan works for files of any size but for those customers wanting to leverage deep scan, restricting the upload limit of 200MB assures all files will be scanned.

   I am suggesting a file size upload limitation setting to be lower than the existing 2GB.

   The reason why is because some companies who are hyper sensitive to malware and virus issues want the ability to deep scan EVERY file uploaded into Box. Currently, deep scan is only able to scan files that are less than 200MB in size. This is a gap that can be solved by reducing the maximum file upload size into Box to 200MB.

   While this greatly restricts the size of files being uploaded into Box, it gives the customer an option to choose one over… more

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   0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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9. Shield Requests

   Currently Box sheild has the capability to Scan only newly updated/created files or only if the existing file is modified. In simple terms the scan happens only for the newly created version of the files and not any existing files before Box shield is being implemented.

   Feature request:

   1. We need to have the option of Scanning all the files at rest & transit in Box irrespective of when it was created/ modified, etc so that it can detect any malware on already available files as well.

   2. Currently Box only encrypts the file with a red banner on top if malware is detected however we wanted to have an option to Block or quarantine the file in real time if a malware is detected while uploading/downloading a file or if its detected on already available files in Box.

   Currently Box sheild has the capability to Scan only newly updated/created files or only if the existing file is modified. In simple terms the scan happens only for the newly created version of the files and not any existing files before Box shield is being implemented.

   Feature request:

   1. We need to have the option of Scanning all the files at rest & transit in Box irrespective of when it was created/ modified, etc so that it can detect any malware on already available files as well.

   2. Currently Box only encrypts the file with a red banner on top if malware… more

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   0 comments  ·  Shield  ·  Delete…  ·  Admin →
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10. Add a "View All Tasks" button to the left menu

    To view all tasks, you need to press the clipboard icon and then select "View All Tasks."
    It takes two clicks each time, which is very time-consuming.
    I would like you to add it to the left menu so that I can check all tasks with a single click.
    -in Japanese-
    すべてのタスクを確認するにはクリップボードアイコンを押してから“View All Tasks”を押す必要があります。毎回２クリック必要となるので非常に手間がかかっています。１回のクリックですべてのタスクを確認できるよう左メニューに追加してほしい。

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    0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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11. I want to make it so that access statistics for operations by administrators are not left behind (stealth).

    【Current Specifications】

    1. Log in to the target user as a proxy and access the site.
       → The operation by the administrator is recorded as the access statistics of the proxy-logged user.

    2. Access from the "Contents" function of the management console.
       → The operation by the administrator is recorded as the access statistics of the administrator.

    【background】

    When a user deviates from the organization's rules (service rules, security rules, etc.) in the use of Box, a case is envisioned in which the administrator wants to view or download files owned by the user concerned as evidence of the deviation.
    If access statistics information is left, the user concerned will notice that the administrator has performed some operation, and there is a possibility of destruction of evidence of fraud, so we want to prevent this.

    (日本語)

    管理者による操作のアクセス統計情報を残さない（ステルス化）ようにしたい

    【現在の仕様】

    １．対象ユーザーに代理ログインしてアクセスする。
    → 管理者による操作は、代理ログインしたユーザーのアクセス統計情報として記録される。

    ２．管理コンソールの「コンテンツ」機能からアクセスする。
    → 管理者による操作は、管理者のアクセス統計情報として記録される。

    【背景】

    ユーザーがBoxの利用において組織のルール（サービスルール、セキュリティルールなど）を逸脱した場合、管理者が逸脱の証拠として当該ユーザーが所有するファイルを閲覧・ダウンロードしたいケースが想定されます。
    アクセス統計情報が残っていると、管理者が何らかの操作をしたことに当該ユーザーが気づくことになり、不正の証拠を隠滅する可能性があるので、これを防止したい。

    【Current Specifications】

    1. Log in to the target user as a proxy and access the site.
       → The operation by the administrator is recorded as the access statistics of the proxy-logged user.

    2. Access from the "Contents" function of the management console.
       → The operation by the administrator is recorded as the access statistics of the administrator.

    【background】

    When a user deviates from the organization's rules (service rules, security rules, etc.) in the use of Box, a case is envisioned in which the administrator wants to view or download files owned by the user concerned as evidence of the deviation.
    If access… more

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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12. How to Replace SharePoint with Hubs

    🙏 Please help us deprecate Microsoft SharePoint by providing the following five features in Hubs:

    1. Pages within a Hub, preferably navigable in a horizontal structure at the top of the Hub (I believe this is already in the works - yay!)
    2. A no-code way to access/interact with a Viva Engage community that we have built to facilitate company-wide communication around many specific topics.
    3. Ability to place images directly on the Hub page and scale as desired, more like current capability in a Box Note (carousel view option)
    4. Ability to embed a video for viewing within the Hub
    5. Ability to assemble upcoming suggested events like webinars, meetings, conferences, etc. (carousel view option)

    Bonus Feature: some type of progress tracker visualization bar/ tool that provides at-a-glance project status awareness. Even if the object requires manual editing to instigate visual advancement, that's still very useful!

    🙏 Please help us deprecate Microsoft SharePoint by providing the following five features in Hubs:

    1. Pages within a Hub, preferably navigable in a horizontal structure at the top of the Hub (I believe this is already in the works - yay!)
    2. A no-code way to access/interact with a Viva Engage community that we have built to facilitate company-wide communication around many specific topics.
    3. Ability to place images directly on the Hub page and scale as desired, more like current capability in a Box Note (carousel view option)
    4. Ability to embed a video for viewing within the Hub
    5. Ability to assemble… more
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    1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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13. Native Finder-search (MacOS) is mandatory

    from your own web-page:
    https://support.box.com/hc/en-us/articles/360043695774-Mac-Specific-Known-Issues-for-Box-Drive

    "Mac search tools, such as Spotlight, Finder search, tags , do not return search results from Box Drive. Use Box Drive's search functionality instead."

    Box Drive is not fit for purpose, since it forces every single file-search in the user's home directory to be executed twice:

    • once in the home directory
    • then again using Box spotlight search
    • then put the 2 Finder windows side by side and do a manual inventory - unbelievable

    I frequently search my home directory. The poor search functionality is a major miss, affects my work badly

    Please look to Google Drive functionality which is far superior in every way that I can see

    If there's a fix on the cards within the next quarter I can overlook it. With immediate effect, I will be using Box as little as possible, and that might expand to never using Box other than when I absolutely have no option other than to browse, navigate, drag/drop a folder

    from your own web-page:
    https://support.box.com/hc/en-us/articles/360043695774-Mac-Specific-Known-Issues-for-Box-Drive

    "Mac search tools, such as Spotlight, Finder search, tags , do not return search results from Box Drive. Use Box Drive's search functionality instead."

    Box Drive is not fit for purpose, since it forces every single file-search in the user's home directory to be executed twice:

    • once in the home directory
    • then again using Box spotlight search
    • then put the 2 Finder windows side by side and do a manual inventory - unbelievable

    I frequently search my home directory. The poor search functionality is a major miss, affects my work badly

    Please look to… more

    2 votes

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
    delivered  ·  AdminJack (Admin, Box) responded

    With the rollout Box Drive v2.53 (https://support.box.com/hc/en-us/articles/53361463306515-Box-Drive-v2-53-Release-Notes), Spotlight Search is now supported for macOS clients. Users can scope a search in Spotlight to Box Drive, from which [relevant] Box content, in relation to their query, will be returned.

    
    

    Finder search is still limited in scope, while tags should return tagged Box Drive items. If there's any issues noticed, or if any lacking functionality is still an issue, please let us know.

14. Please improve the tasks upper limit 20,000.

    The following page says "Maximum number of Tasks per user: 20,000" and we know that if the number exceeds 20,000 tasks will no longer appear in the Tasks Inbox as an example.
    https://support.box.com/hc/en-us/articles/360043695954-Adding-Comments-and-Tasks

    Please remove the upper limit or change it so that users can continue to use the Task after 20,000 without loss of convenience.

    (Japanese)
    下記のページに「ユーザーごとのタスクの最大数は20,000です。」とあり、20,000件を超えるとタスクの受信トレイにタスクが表示されなくなることを私たちは知っています。
    https://support.box.com/hc/ja/articles/360043695954-コメントとタスクの追加

    上限を失くす等、2万件を超えてもユーザーの利便性が損なわれずにタスクを利用できるように変更をお願いします。

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    0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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15. Document metadata processing and visualization for decision making in large organizations

    Example: Financial organization such as a bank, needs to process a new loan. They will need to process income verification, identity verification, and other documents. The bank representative receiving this information must validate these documents, so the metadata pulled from these documents should be easily exported into a friendly format, such as excel.

    This will allow bank representative to easily approve or deny the loan, and can be automated using Box Relay.

    This is a killer application, because it will increase the efficiency of document processing, and will speed up and automate the work of many employees. This will shift Box from a core business of file storage and file sharing, to a more meaningful business of data analytics and business processes. This will greatly increase the value proposition of the Box product, especially to larger organizations and banks that handle large amounts of paperwork and documents. As Aaron Levie has mentioned, Box strives to become a platform for enterprise business, like Salesforce, on which 3rd party developers can build applications and processes. This has the potential to massively increase the revenue and growth of Box.

    In fact, a young company has developed a similar product: Instabase
    https://www.youtube.com/watch?v=Y2YvQTAFmnQ&ab_channel=InstabaseInc.

    In addition, this can extend far beyond financial applications. Organizations with a large amount of paperwork and forms, such as apartment rental agreements, job applications, hand-written feedback forms, driver license verification, etc...

    Example: Financial organization such as a bank, needs to process a new loan. They will need to process income verification, identity verification, and other documents. The bank representative receiving this information must validate these documents, so the metadata pulled from these documents should be easily exported into a friendly format, such as excel.

    This will allow bank representative to easily approve or deny the loan, and can be automated using Box Relay.

    This is a killer application, because it will increase the efficiency of document processing, and will speed up and automate the work of many employees. This will shift… more

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    0 comments  ·  Box Skills  ·  Delete…  ·  Admin →
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16. Accurate File Count - Script Automation or Access

    As I've discussed with the BOX support team, BOX web interface does not display an accurate count of files. We upload thousands of files per day and when the count of files displayed by BOX is not accurate, we assume there was a network glitch and attempt to re-upload the thousands of files which results in unnecessary network bandwidth and computational resources.

    The BOX support team has access to a script they run to fix errors in the file count. Until the file count is accurately displayed in the web interface, it would be nice if BOX would automatically run this script or provide the script for Users to be able to run after they performed an upload. The automated execution of the script could be run as a last step of a folder upload or it could be scheduled to run 1 or 2 times per day as in a cron job. Ultimately the file count must be accurate for us to prevent unnecessary work to identify if all files were successfully received by BOX.

    We also have API access to our BOX account, so as a last resort, giving us the ability to run the script once we finished uploading thousands of files would be an acceptable solution until the problem is fixed by BOX.

    As I've discussed with the BOX support team, BOX web interface does not display an accurate count of files. We upload thousands of files per day and when the count of files displayed by BOX is not accurate, we assume there was a network glitch and attempt to re-upload the thousands of files which results in unnecessary network bandwidth and computational resources.

    The BOX support team has access to a script they run to fix errors in the file count. Until the file count is accurately displayed in the web interface, it would be nice if BOX would automatically run… more

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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17. Preview support for PST and MBOX

    AS A Box User who accesses pst and mbox files in Box
    I WANT to be able to view those files in the Box Preview window
    SO THAT I do not have to download the files from Box and open them with another application.

    BACKGROUND:
    1. ATB Financial has completely migrated off of Microsoft Office to GSuite, using Box as our ECM solution.
    2. We support our Corporate Investigations, People and Culture, and Legal Services teams with e-discovery requests - specifically gmail and Google Chat exports from Google Vault.
    3. Google Vault exports gmail and Google Chat messages in either pst or mbox format (user choice).
    4. We share Google Vault exports with our stakeholders using Box. Stakeholders currently have to download the exports from Box and open them with other applications.
    5. We have migrated our customer records from Documentum to Box. Migrated customer records include pst files of email interactions with customers. These files must be downloaded from Box to be opened with another application - which is not a desirable user experience.

    AS A Box User who accesses pst and mbox files in Box
    I WANT to be able to view those files in the Box Preview window
    SO THAT I do not have to download the files from Box and open them with another application.

    BACKGROUND:
    1. ATB Financial has completely migrated off of Microsoft Office to GSuite, using Box as our ECM solution.
    2. We support our Corporate Investigations, People and Culture, and Legal Services teams with e-discovery requests - specifically gmail and Google Chat exports from Google Vault.
    3. Google Vault exports gmail and Google Chat messages in either… more

    2 votes

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    11 comments  ·  Preview  ·  Delete…  ·  Admin →
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18. Single API call to delete user and transfer folders for that user

    Before deleting a user from box system we can transfer the root folder from one user account to
    another.
    Once the root folder is transferred only then delete API must be triggered.
    So in all, the delete operation will have to call two API one to transfer and another to delete.

    But as the transfer API call will return synchronously.
    For users with a large number of files and folders, this means the call could take minutes or hours to return.

    So the delete operation will be in pending state until we receive the transfer API response.

    Does box now have single API call to delete box user and also transfer the folder?

    Lets consider the use-case below;
    1. We are deleting box user - User1.
    2. We have to trigger API call to transfer files for User1.
    3. If the size of the files is too big we have to wait until the files are transferred or root folder gets empty for that user.
    4. We have to wait till the time all files gets transferred or root folder gets empty.
    5. Trigger API call to delete user once root folder is empty.

    Here we have to wait till the root folder gets empty which might hamper the performance if the file size is large.

    Before deleting a user from box system we can transfer the root folder from one user account to
    another.
    Once the root folder is transferred only then delete API must be triggered.
    So in all, the delete operation will have to call two API one to transfer and another to delete.

    But as the transfer API call will return synchronously.
    For users with a large number of files and folders, this means the call could take minutes or hours to return.

    So the delete operation will be in pending state until we receive the transfer API response.

    Does box now… more

    2 votes

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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19. Have an enterprise-facing/admin notice that external collaborators have certain single-file upload limits (250 mb, 2 GB, 5 GB, etc.)

    Currently, the responsibility lies on the external collaborator (they receive a message to upgrade their account), but admin would like a way to know if external collaborators have these limits

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    not planned  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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20. Need Permission level between Viewer/Uploader and Editor

    Viewer/Uploader is good, but, not good enough for all use cases; and Editor is too much--especially for external collaborators.

    External collaborators need to be able to fix problems they accidentally create (e.g. uploading the wrong file) or wanting to change the name of a folder when they realize that the current name may be confusing (who hasn't done that?).

    I agree with others' comments that there needs to be a permissions level between Viewer/Uploader and Editor. I can see at least four possible solutions:

    1) Allow collaborators to rename a folder/file. This could help with the accidental upload as well since they could add some text to the file/folder name to reflect that it needs to be discarded (e.g., _DISCARD) to make it obvious for clean up later. This adds more maintenance on the editor, but, would be better than nothing.

    2) Allow the ability to 'Move' (not delete) a file/folder (say, into an Archived or Discarded folder where external collaborators can move folders/files they created in error.

    3) Allow them to mark something as 'discard' (maybe a toggle) that automatically sorts them to the top or bottom for maintenance; or, could automatically put these files/folders into a secondary folder, called DISCARDED (similar to DELETE, but, the editor would have to actually delete them from the DISCARDED folder (or they can auto delete at some timeframe). At least they'd be out of the way and the editor can easily look in there to see what is there. It would prevent accidental deletions as external collaborators should be able to recover items from the DISCARDED folder.

    4) Give the admins the ability to create a customized role where they can add capabilities beginning with some permission level. For example, I can start with Viewer/Uploader and create Viewer/Uploader Plus, which has all the Viewer/Uploader permissions PLUS what you want to add, in my case, Move and/or Rename files/folders.

    Basically, Viewer/Uploader is good, but, not enough for all use cases. And, Editor is WAY too much--especially for external collaborators.

    Thank you for considering!

    Viewer/Uploader is good, but, not good enough for all use cases; and Editor is too much--especially for external collaborators.

    External collaborators need to be able to fix problems they accidentally create (e.g. uploading the wrong file) or wanting to change the name of a folder when they realize that the current name may be confusing (who hasn't done that?).

    I agree with others' comments that there needs to be a permissions level between Viewer/Uploader and Editor. I can see at least four possible solutions:

    1) Allow collaborators to rename a folder/file. This could help with the accidental upload as well… more

    2 votes

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    0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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