643 results found

1. Please improve the tasks upper limit 20,000.

   The following page says "Maximum number of Tasks per user: 20,000" and we know that if the number exceeds 20,000 tasks will no longer appear in the Tasks Inbox as an example.
   https://support.box.com/hc/en-us/articles/360043695954-Adding-Comments-and-Tasks

   Please remove the upper limit or change it so that users can continue to use the Task after 20,000 without loss of convenience.

   (Japanese)
   下記のページに「ユーザーごとのタスクの最大数は20,000です。」とあり、20,000件を超えるとタスクの受信トレイにタスクが表示されなくなることを私たちは知っています。
   https://support.box.com/hc/ja/articles/360043695954-コメントとタスクの追加

   上限を失くす等、2万件を超えてもユーザーの利便性が損なわれずにタスクを利用できるように変更をお願いします。

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   0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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2. Accurate File Count - Script Automation or Access

   As I've discussed with the BOX support team, BOX web interface does not display an accurate count of files. We upload thousands of files per day and when the count of files displayed by BOX is not accurate, we assume there was a network glitch and attempt to re-upload the thousands of files which results in unnecessary network bandwidth and computational resources.

   The BOX support team has access to a script they run to fix errors in the file count. Until the file count is accurately displayed in the web interface, it would be nice if BOX would automatically run this script or provide the script for Users to be able to run after they performed an upload. The automated execution of the script could be run as a last step of a folder upload or it could be scheduled to run 1 or 2 times per day as in a cron job. Ultimately the file count must be accurate for us to prevent unnecessary work to identify if all files were successfully received by BOX.

   We also have API access to our BOX account, so as a last resort, giving us the ability to run the script once we finished uploading thousands of files would be an acceptable solution until the problem is fixed by BOX.

   As I've discussed with the BOX support team, BOX web interface does not display an accurate count of files. We upload thousands of files per day and when the count of files displayed by BOX is not accurate, we assume there was a network glitch and attempt to re-upload the thousands of files which results in unnecessary network bandwidth and computational resources.

   The BOX support team has access to a script they run to fix errors in the file count. Until the file count is accurately displayed in the web interface, it would be nice if BOX would automatically run… more

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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3. Document metadata processing and visualization for decision making in large organizations

   Example: Financial organization such as a bank, needs to process a new loan. They will need to process income verification, identity verification, and other documents. The bank representative receiving this information must validate these documents, so the metadata pulled from these documents should be easily exported into a friendly format, such as excel.

   This will allow bank representative to easily approve or deny the loan, and can be automated using Box Relay.

   This is a killer application, because it will increase the efficiency of document processing, and will speed up and automate the work of many employees. This will shift Box from a core business of file storage and file sharing, to a more meaningful business of data analytics and business processes. This will greatly increase the value proposition of the Box product, especially to larger organizations and banks that handle large amounts of paperwork and documents. As Aaron Levie has mentioned, Box strives to become a platform for enterprise business, like Salesforce, on which 3rd party developers can build applications and processes. This has the potential to massively increase the revenue and growth of Box.

   In fact, a young company has developed a similar product: Instabase
   https://www.youtube.com/watch?v=Y2YvQTAFmnQ&ab_channel=InstabaseInc.

   In addition, this can extend far beyond financial applications. Organizations with a large amount of paperwork and forms, such as apartment rental agreements, job applications, hand-written feedback forms, driver license verification, etc...

   Example: Financial organization such as a bank, needs to process a new loan. They will need to process income verification, identity verification, and other documents. The bank representative receiving this information must validate these documents, so the metadata pulled from these documents should be easily exported into a friendly format, such as excel.

   This will allow bank representative to easily approve or deny the loan, and can be automated using Box Relay.

   This is a killer application, because it will increase the efficiency of document processing, and will speed up and automate the work of many employees. This will shift… more

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   0 comments  ·  Box Skills  ·  Delete…  ·  Admin →
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4. Need Permission level between Viewer/Uploader and Editor

   Viewer/Uploader is good, but, not good enough for all use cases; and Editor is too much--especially for external collaborators.

   External collaborators need to be able to fix problems they accidentally create (e.g. uploading the wrong file) or wanting to change the name of a folder when they realize that the current name may be confusing (who hasn't done that?).

   I agree with others' comments that there needs to be a permissions level between Viewer/Uploader and Editor. I can see at least four possible solutions:

   1) Allow collaborators to rename a folder/file. This could help with the accidental upload as well since they could add some text to the file/folder name to reflect that it needs to be discarded (e.g., _DISCARD) to make it obvious for clean up later. This adds more maintenance on the editor, but, would be better than nothing.

   2) Allow the ability to 'Move' (not delete) a file/folder (say, into an Archived or Discarded folder where external collaborators can move folders/files they created in error.

   3) Allow them to mark something as 'discard' (maybe a toggle) that automatically sorts them to the top or bottom for maintenance; or, could automatically put these files/folders into a secondary folder, called DISCARDED (similar to DELETE, but, the editor would have to actually delete them from the DISCARDED folder (or they can auto delete at some timeframe). At least they'd be out of the way and the editor can easily look in there to see what is there. It would prevent accidental deletions as external collaborators should be able to recover items from the DISCARDED folder.

   4) Give the admins the ability to create a customized role where they can add capabilities beginning with some permission level. For example, I can start with Viewer/Uploader and create Viewer/Uploader Plus, which has all the Viewer/Uploader permissions PLUS what you want to add, in my case, Move and/or Rename files/folders.

   Basically, Viewer/Uploader is good, but, not enough for all use cases. And, Editor is WAY too much--especially for external collaborators.

   Thank you for considering!

   Viewer/Uploader is good, but, not good enough for all use cases; and Editor is too much--especially for external collaborators.

   External collaborators need to be able to fix problems they accidentally create (e.g. uploading the wrong file) or wanting to change the name of a folder when they realize that the current name may be confusing (who hasn't done that?).

   I agree with others' comments that there needs to be a permissions level between Viewer/Uploader and Editor. I can see at least four possible solutions:

   1) Allow collaborators to rename a folder/file. This could help with the accidental upload as well… more

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   0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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5. Stop or modify instant suspension of new user email addresses on account setup, or give admins access to your blocklist

   When a new user account is set up, a confirmation email is automatically sent to the login address for the account. Currently, if this message is bounced, the user's email address is immediately placed on your block list.

   So - I create a new staff email account in 365, then use that email address to set up a Box account. Box immediately sends a confirmation email message - but 365 is having a slow day and the gateway hasn't yet caught up with accepting messages for that address. The confirmation message is bounced, and the user's email address is immediately placed on your block list.

   The problem is that I (as the Box and 365 admin) have no way of knowing this. Box does not inform me that it has happened - it simply offers me the option to resend the confirmation email, and does not tell me that this option can never work because the address is being blocked behind the scenes. So I waste many hours trying to trace the messages in 365, and to find out why they haven't arrived. I resend from Box several times, with the same result.

   This is stupid, in three different ways:
   1: When sending email messages of any kind, all sensible systems wait and retry at least once before deciding that the message has failed. Why doesn't Box do this before placing an address on a hidden blocklist?

   2: As admin/co-admin I really need to know when one of my user account login addresses is being blocked by Box - but I have no way of finding this out.

   3: As the Box account creator, I really need to know when the confirmation email message has bounced back, because it means that the account creation has failed and the user will not be able obtain a password, even if I try (apparently successfully) to resend the confirmation. Your system does not notify me when it blocks an account signup email address.

   Please implement at least one of the following:

   A: When a confirmation message for a new account is bounced, send a notification to the admin/co-admin who tried to create the account that this has happened, and how to resolve it.

   B: When an email address is being blocked, it makes no sense to present admins/co-admins with a link to send any kind of message to it. Please stop doing this.

   C: When a new account confirmation email is bounced, please wait 15 minutes and retry before blocking the address.

   D: Give admins/co-admins access to the list of emails in their domains which are on your blocklist - even if this access is read-only. At least then they can see what the problem is, and contact support to have an address removed.

   When a new user account is set up, a confirmation email is automatically sent to the login address for the account. Currently, if this message is bounced, the user's email address is immediately placed on your block list.

   So - I create a new staff email account in 365, then use that email address to set up a Box account. Box immediately sends a confirmation email message - but 365 is having a slow day and the gateway hasn't yet caught up with accepting messages for that address. The confirmation message is bounced, and the user's email address is immediately… more

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   0 comments  ·  Users and Groups  ·  Delete…  ·  Admin →
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6. Have an enterprise-facing/admin notice that external collaborators have certain single-file upload limits (250 mb, 2 GB, 5 GB, etc.)

   Currently, the responsibility lies on the external collaborator (they receive a message to upgrade their account), but admin would like a way to know if external collaborators have these limits

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   not planned  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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7. 2 Factor authentication customizable at the user level

   Allow admins to exempt individual users from 2 factor authentication similar to what we do for Device Pinning

   2 votes

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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   not planned  ·  jfan responded

   Unlikely to implement in the near-term.

8. We are looking for an API where we can have all the basic information about the task available with only one API. Currently, it takes 2-3
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   0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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9. Box Sign: enable ability to delete auto-populated results from previous text inputs.

   Box Sign: enable ability to delete auto-populated results from previous text inputs.

   https://cloud.box.com/s/cgx5kfyubrodku2zsxtwjn0r36n2lxwv
   https://cloud.box.com/s/kbt11c7pa95d8jyc2g40h07kayjmlxny

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   0 comments  ·  Box Sign  ·  Edit…  ·  Delete…  ·  Admin →
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10. Sort files by real number in filename

    In the file view of the web app, files and folders should be sorted by real number, not alphabetically by first digit. In Windows and Mac a files will be listed like

    1.
    2.
    10.

    On Box web files are listed incorrectly like

    1.
    10.
    2.

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11. Adapt Annotations to achieve Accessibility guidelines

    Box View does not conformance with W3C Web Content Accessibility Guidelines, version 2.0 (WCAG 2.0) at conformance levels A and AA - specifically, annotations can only be viewed around mouseover. This is a blocker for us as we work with public universities who have to meet those guidelines.

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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    not planned  ·  Adminvmaker (Product Manager, Box) responded

    Thank you for the feedback. It’s on our backlog and we’ll do our best to get to it as soon as we can.

12. Ability to return all files and folders from a specific folder name

    Currently , using the Folder API call with 0 for folder_id at the Root Level will return all the files/folders that the user is permissioned for.

                 GET https://api.box.com/2.0/folders/:0
    

    Request to do the same, but for a specific folder’s scope:

                 GET https://api.box.com/2.0/folders/SPECIFICFOLDERNAME/:0
    

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13. Provide a Datastore to store Developer App Variables and Configuration

    Following the same pattern as Slack's Platform 2.0 Datastore support:
    https://api.slack.com/automation/datastores

    This would remove one barrier to entry for managing app-specific data for Developers.

    1 vote

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    0 comments  ·  Developer Platform  ·  Edit…  ·  Delete…  ·  Admin →
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14. More possibilities regarding session timeout

    We find that the session timeout possibilities are somewhat limited. The jump from 2 days to 14 days is quite big - 2 days would log everyone out during each weekend, and would result in support tickets and 14 days are quite many. Something like 4 days inbetween would be great.

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15. Dicom

    Large folder has 2000 image files and 2 are corrupt. Currently the importer stalls and errors out due to the 2 corrupt files. Would it be possible to have a way to bypass this and tell the importer to go ahead and render the final study.boxdicom file WITHOUT all the files (2) being uploaded? A simply error catching sub that says – if you wait more than 30 seconds and you can’t get the last files, just go ahead and call the sub to build the final study.boxdicom file, and pop up a warning telling the user that – we finished but you are missing a few files

    Large folder has 2000 image files and 2 are corrupt. Currently the importer stalls and errors out due to the 2 corrupt files. Would it be possible to have a way to bypass this and tell the importer to go ahead and render the final study.boxdicom file WITHOUT all the files (2) being uploaded? A simply error catching sub that says – if you wait more than 30 seconds and you can’t get the last files, just go ahead and call the sub to build the final study.boxdicom file, and pop up a warning telling the user that – we… more

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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16. Changed conditions for sending invitation deadline notification emails for external users

    Currently, invitation deadline notification emails are sent to external users under the following conditions

    1. co-owner of the folder
    2. the user has been personally invited to the folder
    3. direct collaborators of the folder.

    Please change the specification so that notification emails can be received even if the user is invited as a group rather than as an individual under condition 2.

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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17. Ability to adjust the reminder intervals for tasks

    should be possible to adjust the reminder intervals for tasks (making it possible to customize reminders, such as 2 weeks, 1 week, etc.)

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    0 comments  ·  Tasks  ·  Delete…  ·  Admin →
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18. Firefox ESR support

    Firefox ESR support should be supported for at least 1 year without being included in the last 2 release major versions.

    3 votes

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    1 comment  ·  Web App  ·  Delete…  ·  Admin →
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19. Salesforce Box Sign - Custom Objects

    Currently, only the Contact object records can be linked as Signer for Box Sign docs. Can you please consider having this feature for custom objects.

    Here's the document for reference:

    https://support.box.com/hc/en-us/articles/19555153787411-Setting-Up-Advanced-Sign-Settings#:~:text=To%20send%20the%20signature%20request%20to%20a%20pre%2Dpopulated%20recipient%2C%20the%20field%20must%20be%20populated%20with%20a%20Contact%2C%20and%20the%20Contact%20must%20be%20populated%20with%20a%20valid%20email.

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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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20. Metadata key values of type {number, date} only searchable by range (gt, lt) and not equality

    Assume I have a metadata template "Template" with a key - value of type Number. In both the web app and API, it is not possible to do an equality search:

    templateKey = template
    filters = {"value": 2}

    Instead, the search requires specifying both lower and upper bounds. If you're searching for a single value, you then have to approximate it with a gt = 2, lt = 2 combo.

    a) Most importantly, the API documentation implies that the range parameters are not required when searching by number or date.

    b) I think both the webapp UI and the API should allow equality searching for number and date; i.e., ID = 2815

    Assume I have a metadata template "Template" with a key - value of type Number. In both the web app and API, it is not possible to do an equality search:

    templateKey = template
    filters = {"value": 2}

    Instead, the search requires specifying both lower and upper bounds. If you're searching for a single value, you then have to approximate it with a gt = 2, lt = 2 combo.

    a) Most importantly, the API documentation implies that the range parameters are not required when searching by number or date.

    b) I think both the webapp UI and the API… more

    1 vote

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    gathering feedback  ·  1 comment  ·  Search  ·  Delete…  ·  Admin →
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