9720 results found

1. Large Folder Operations dashboard with status, ETA, rollback, and reporting

   Requesting a centralized Large Folder Operations Dashboard in the Box Admin Console or via API to improve visibility and control over major content transfers.

   During a large folder ownership change, an unexpected behavior occurred where ownership polling and job sequencing did not reflect the actual state of completion. This led to a move propagating recursively from an empty child folder to an inherited, multi-million-object parent folder.

   A built-in dashboard would provide transparency into large operations and prevent this class of issue from occurring silently.

   Proposed Capabilities

   -Status Tracking — show all active or queued large folder transfers (ownership, move, or copy) across the enterprise.

   -Estimated Time Remaining (ETA) — progress percentage and item counts to completion.

   -Rollback / Reverse Option — controlled, reversible transfer to restore ownership or hierarchy state if initiated in error.

   -Reporting & Audit — exportable logs of who initiated the transfer, when, and what content was affected (including item counts and folder IDs).

   -Workaround report - For parent folders with lots of subfolders and objects at the transferred level, a Google Sheet or CSV export with the Box file name, Box path (and recursive level), as well as the Box URL would be helpful to send to stakeholders to utilize to maintain business as usual by navigating to the Box link directly.

   -Workaround permissions - A temporary Box Group can add the users at the parent level and be added to the destination owner's folder during the transfer to maintain permissions as an option before the transfer.

   Value

   -Prevents cascading, unintended ownership changes on large hierarchies.

   -Gives admins real-time insight into progress and impact of long-running operations.

   -Enables proactive response in case of accidental or malicious large-scale content moves.

   -Reduces reliance on Support escalation for backend job status checks.

   Example Use Case

   A content move initiated on a single folder propagated recursively to millions of objects due to inherited permissions and ownership promotion. A dashboard with visibility and rollback would have allowed early detection and controlled recovery without requiring Support intervention.

   Requesting a centralized Large Folder Operations Dashboard in the Box Admin Console or via API to improve visibility and control over major content transfers.

   During a large folder ownership change, an unexpected behavior occurred where ownership polling and job sequencing did not reflect the actual state of completion. This led to a move propagating recursively from an empty child folder to an inherited, multi-million-object parent folder.

   A built-in dashboard would provide transparency into large operations and prevent this class of issue from occurring silently.

   Proposed Capabilities

   -Status Tracking — show all active or queued large folder transfers (ownership, move, or… more

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Add description field to defaul group view

   I would like an more user friendly way to determine the identity of a synced group from Entra. I am wary of renaming them, as my guess is they are being matched with the Entra directory using the value in name field. I have no easy way of choosing a group to work on without opening them from the top until I see the added info in the description column. It would be nice to see that on the default list view.

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   0 comments  ·  Box Sync  ·  Delete…  ·  Admin →
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3. Box Sign change Current Date timezone to PT upon conversion vs. UTC timezone for signatures

   Hi,
   we use macro fields (current date) in some of our word files.
   If we want to have this signed, it can happen that the date in the document changes under box sign. The reason is that the conversion of the file happens on servers that use PT as a time zone (we have MEZ) .
   The signatures themselves receive UTC as the time zone.
   Can this be standardized and perhaps ideally adapted to the transmitter's box zone?

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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4. after creation

   Hello After creation of New file
   1.its asking to reload the user manually(Why user need to reload manually?)

   2.after reloading finding that file is very difficult
   such as searching again in the search box(headache)

   why cant creation of new file will give a new tab for file
   
   for Hassele Free Experience to work on that New file

   Thanks!!

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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5. Please remove the feature that hiding files/folders in Box Drive.

   I work at Box's help desk. Since most users aren't fully proficient with Box, hiding files/folders　causes confusion.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Please make it possible to choose both .msi and .exe installers for Box Drive.

   The reason is that administrator privileges are required during uninstallation, and end users cannot reinstall Box Drive when issues occur.

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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7. For the love of all that is holy. Please add the ability to pause and cancel specific offline items from syncing in the transfer window.

   On a slower wifi connection users need a way to control syncing. The ability to pause, or even cancel offline file from syncing is essential. Dropbox has this functionality. Please catch up.

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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8. We would like to customize and set the default values for digital watermarks.

   Currently, in the admin console, you can only choose to enable or disable the digital watermark feature, and customization has to be done by users for each file or folder.
   If we could set a predetermined digital watermark for the organization, it would be convenient as users wouldn't have to spend time on it, and administrators wouldn't need to check for compliance with the rules.
   We would like to request the implementation of a feature that allows administrators to customize the default values for digital watermarks.

   〈電子すかしのデフォルト値をカスタマイズして設定したい〉

   現在、管理コンソールでは電子すかしの機能を有効にするか無効にするかの選択のみで、電子すかしのカスタマイズ機能はファイルやフォルダごとにそれぞれユーザーが設定する必要があります。
   組織として決まった電子すかしを設定できたら、ユーザーが手間をかけることなく、管理者もルールに準拠しているか確認する必要がないので便利です。
   管理者が電子すかしのデフォルト値をカスタマイズできる機能を実装してほしいです。

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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9. Move recent files back

   The new UI hiding “Recent Files” is not so great. Having to hover over "Files" to see activity is clunky, please bring back a proper recent files view!

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   0 comments  ·  New UI  ·  Delete…  ·  Admin →
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10. File Status now showing in Windows File Explorer

    The problem shows up after installing the box app on my Windows pc. In my Windows file explorer, I cannot see the status of my files. I cannot know if the document is already available or needs to be downloaded first before use. And I cannot clear local downloaded file caches to release some space. How can I know the file status?

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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11. Make Banner Icon Editable within Box Hubs

    There is a small square icon that appears in the banner at the top of Box Hubs, this is the same icon shown on the list view before entering the Hub itself. The customer would like to be able to edit this icon, and remove it. Visually, its redundant and takes up space, and they don't have a good image to input into that space, for each specific hub. They use the banner for this purpose.

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    0 comments  ·  Box Hubs  ·  Edit…  ·  Delete…  ·  Admin →
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12. BoxAI includes the contents of the shared link in the answer

    When asking a question on BoxAI, please include the contents of the file to which the shared link is directed in your answer.

    (in Japanese)
    BoxAIで質問するとき、共有リンク先のファイルの内容も含めて回答してほしい。

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    0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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13. Restricted export of content insight reports by non-administrative users.

    There is a function to export Content Insights access statistics, but if you restrict content creation and prohibit the creation of first-level folders, you will not be able to export it.
    https://support.box.com/hc/en-us/articles/360043696594
    However, anyone who owns a folder called "Box Reports" can export Content Insights Reports, even if they don't have admin permissions.

    ＜request＞
    As stated in the article, restrict non-admin users from exporting Content Insights reports.
    *Do not make an exception for the owner of the "Box Reports" folder
    We do not want users without administrative privileges to be able to export this report, as this would reduce the chances of a malicious user maliciously exporting the report to near zero.

    日本語：
    Content Insights のアクセス統計をエクスポートする機能がありますが、コンテンツ作成を制限し、第 1 階層のフォルダーの作成を禁止している場合はエクスポートできません。
    https://support.box.com/hc/ja/articles/360043696594
    ただし、「Box Reports」というフォルダーを所有しているユーザーは、管理者権限がなくても、コンテンツ インサイト レポートをエクスポートできます。

    ＜要望＞
    記事に記載されているように、管理者以外のユーザーがコンテンツ インサイト レポートをエクスポートすることを制限してください。
    ※「Box Reports」フォルダの所有者に例外を設けないでください

    管理者権限を持たないユーザーがこのレポートをエクスポートできないようにすることで、悪意のあるユーザーが悪意を持ってレポートをエクスポートする可能性をほぼゼロに減らすことができます。

    There is a function to export Content Insights access statistics, but if you restrict content creation and prohibit the creation of first-level folders, you will not be able to export it.
    https://support.box.com/hc/en-us/articles/360043696594
    However, anyone who owns a folder called "Box Reports" can export Content Insights Reports, even if they don't have admin permissions.

    ＜request＞
    As stated in the article, restrict non-admin users from exporting Content Insights reports.
    *Do not make an exception for the owner of the "Box Reports" folder
    We do not want users without administrative privileges to be able to export this report, as this would reduce the… more

    15 votes

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    0 comments  ·  Content Insights  ·  Delete…  ·  Admin →
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14. Add Integration by App ID/Client ID for Shield Access Policy Integration Restriction

    When creating a Security Rule for a Shield Access Policy, when setting an Integration Restriction, you can only add the integration by name, and not by client ID or app ID. We have many apps with similar names, so using the client ID or app ID would help us restrict the correct app.

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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15. Open Microsoft Office in embedded Office app by default

    If I have, say, an Excel file in my Box account, I can right-click on it, choose Open with..., then choose Excel Online, and it'll open up in the embedded version of Excel. That's wonderful! However, since I almost always want to open my Excel files that way, I'd really like an option to have that happen automatically when I open the file without right-clicking on it. This would save me a bunch of clicks over time.

    (Closely related, I'd also like to get rid of the "will open in Microsoft Excel Online in a new browser window" alert, but there's a separate request for that for which I've already voted.)

    If I have, say, an Excel file in my Box account, I can right-click on it, choose Open with..., then choose Excel Online, and it'll open up in the embedded version of Excel. That's wonderful! However, since I almost always want to open my Excel files that way, I'd really like an option to have that happen automatically when I open the file without right-clicking on it. This would save me a bunch of clicks over time.

    (Closely related, I'd also like to get rid of the "will open in Microsoft Excel Online in a new browser window" alert, but… more

    2 votes

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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16. Improve visibility and speed of LFOs within Box

    I’d like to share some feedback about the lack of visibility and the slow speed of Large File Operations (LFOs) in Box, particularly when moving large folders or performing ownership changes.

    These actions cause unavoidable downtime, but there’s no clear timeframe provided, and all items under the affected folders become inaccessible until the process finishes. This is creating significant headaches for our IT operations, especially as we’re working through major corporate restructuring. We’re forced to schedule these migrations on weekends to minimize disruption and open support tickets as a safety net in case the operations extend into the workweek and require follow-up.

    It feels like much of this pain could be avoided with improvements to how Box handles backend database updates and by providing better progress tracking and time estimates for LFOs. More transparency and predictability would make a huge difference for teams managing large-scale changes.

    Thanks for considering this feedback.

    I’d like to share some feedback about the lack of visibility and the slow speed of Large File Operations (LFOs) in Box, particularly when moving large folders or performing ownership changes.

    These actions cause unavoidable downtime, but there’s no clear timeframe provided, and all items under the affected folders become inaccessible until the process finishes. This is creating significant headaches for our IT operations, especially as we’re working through major corporate restructuring. We’re forced to schedule these migrations on weekends to minimize disruption and open support tickets as a safety net in case the operations extend into the workweek and… more

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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17. In the Enterprise settings for device protection, add the global IP address used during client connection to the device trust requirements.

    I would like to add the global IP address that the client connects to as a target in the device trust requirements of the policies that can be set in the Enterprise settings for device protection. Currently, it is possible to apply for allowed IP addresses individually on a tenant basis, but it is not feasible to respond appropriately each time. By making it possible to set this as an item in this function, it will be possible to respond quickly and control the target in a limited manner, thereby improving operational management convenience and enhancing security. Please consider this.

    Enterprise設定のデバイス保護のデバイストラストにて設定できるポリシーのデバイストラスト要件に、クライアントが接続する際のグローバルIPアドレスを対象に追加してもらいたい。

    現在、テナント単位で個別申請によって許可対象IPを申請可能だが、都度申請では適宜対応できないため、本機能の項目として設定可能とすることにより、迅速な対応や、対象を限定した制御が可能となるため、運用管理の利便性とともにセキュリティの向上を実施可能となる。ぜひご検討いただきたい。

    I would like to add the global IP address that the client connects to as a target in the device trust requirements of the policies that can be set in the Enterprise settings for device protection. Currently, it is possible to apply for allowed IP addresses individually on a tenant basis, but it is not feasible to respond appropriately each time. By making it possible to set this as an item in this function, it will be possible to respond quickly and control the target in a limited manner, thereby improving operational management convenience and enhancing security. Please consider this.

    … more

    9 votes

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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18. Improvement of search within the Hub

    We would like to search for information within texts in the Hub, not only from files and folders in the Hub.
    Currently, to enable information search within the Hub, we compile all information in Box Notes and add it to the Hub. However, this results in longer access times for users. We would like to improve the issue where supplementary texts written within pages are not searchable.

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    1 comment  ·  Box Hubs  ·  Delete…  ·  Admin →
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19. Folders and Files Report Filtering Settings

    Request:
    In the folders and files reports, we want to output the results filtered by the content's "Creation Date (range specified)" or "Upload Date (range specified)".

    　example:
    　Output a list of content that was newly uploaded (or created) within a specific time range (MM/DD to MM/DD) stored in Box

    merit:
    By carefully selecting only the minimum amount of information required to be output in a report, you can reduce the time it takes to output the report.
    In addition, since there is no need to process the output reports, work efficiency can be improved.

    要望：
    フォルダとファイルのレポートにおいて、コンテンツの「作成日(範囲指定)」や「アップロード日(範囲指定)」でフィルタした結果を出力したい。

    　例：
    　Box内に保存されている特定の時間範囲(〇月〇日～△月△日)に新規アップロード(もしくは、作成)されたコンテンツの一覧を出力する

    メリット：
    レポートで出力される対象の情報を必要最小限に厳選することで、レポート出力までの時間の削減になります。
    また、出力されたレポートを加工する必要がないため、業務の効率化が見込めます。

    Request:
    In the folders and files reports, we want to output the results filtered by the content's "Creation Date (range specified)" or "Upload Date (range specified)".

    　example:
    　Output a list of content that was newly uploaded (or created) within a specific time range (MM/DD to MM/DD) stored in Box

    merit:
    By carefully selecting only the minimum amount of information required to be output in a report, you can reduce the time it takes to output the report.
    In addition, since there is no need to process the output reports, work efficiency can be improved.

    要望：
    フォルダとファイルのレポートにおいて、コンテンツの「作成日(範囲指定)」や「アップロード日(範囲指定)」でフィルタした結果を出力したい。

    　例：
    　Box内に保存されている特定の時間範囲(〇月〇日～△月△日)に新規アップロード(もしくは、作成)されたコンテンツの一覧を出力する

    メリット：
    レポートで出力される対象の情報を必要最小限に厳選することで、レポート出力までの時間の削減になります。… more

    4 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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20. I would love if we could Embed AI Agents, and assign specific AI Agents to specific Hubs.

    Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.

    I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
    1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
    2. Unlock the blue/white Box Cloud image (see: "RC HR Screenshot 0 - Embedded into Sharepoint.png")
    3. Read my instructions on the hub, ignore the folders in the hub, and click the Box AI button (see: "RC HR Screenshot 1 - user reads instructions.png")
    4. Change the Default AI Agent (see: "RC HR Screenshot 2 - default AI Agent.png")
    5. The user has to somehow know that they're using the default AI agent, and they need to use the dropdown to the proper HR Agent "HeberBot" (see: RC HR Screenshot 3 - Dropdown to proper Agent.png)
    6. then finally type their question.

    I would love for this to be simplified somehow. Can you suggest other ways, or let me know if there's something that box has planned to simplify this? The best outcome would be: I would love for my user to go to the HR site, and type questions to the correct AI Agent.

    So I guess this request can be broken down to 2 technical asks:
    1. Embed Box AI Agents/chatboxes directly into sharepoint.
    2. Allow admins to assign specific AI Agents to specific Box Hubs. ( For example, my HR agent to my HR document hub. And inherantly disallow the default Box AI agent, or other AI Agents)

    Hi there! I'm trying to make the power of Box AI accessible to my users. Right now the best thing would be to give them a chatbot to read HR documents, on our Intranet in Sharepoint.

    I would love to be able to embed ONLY the Agent into Sharepoint, but so far we can only embed the Box Hub. Therefore if my user wants to ask about their HR benifits, my user has to:
    1. Go to the HR Sharepoint Site (where they normally find info on employee benefits, etc.)
    2. Unlock the blue/white Box Cloud image (see: "RC HR… more

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