643 results found

1. Web interface improvements - New Folder creation

   Two things:
   1) Within the Box Web App, allow for the creation of a New Folder and other features when you "right-click" within the view area. Google Drive already has this.

   2) After clicking the "New" > "Folder", to create a new folder, a pop-up window appears. Please have the cursor automatically highlight the "Folder Name" field, so that you don't have to click within the text field first to type a name.

   These UI improvements will help with the overall experience. Thanks!

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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2. Notify users when a folder-path download will exceed 256 characters

   When a user downloads a folder-path that exceeds the Windows 256 character limit, alongside the standard folder structure, Box creates a “_” folder and to hold the files with a Box shortened folder paths, so it can work-around the over-long file-paths. Since Box doesn’t tell the user what to expect, they think that the download is missing files and isn’t functioning correctly.

   To address user confusion, we want Box to add alerts about the folder and file path name limits in three places:

   1. When a user creates a folder name for the first time,
   2. When a user downloads an affected folder and
   3. As a text note within an affected downloaded folder itself (so someone receiving the zip file understands what they’re looking at)

   When a user downloads a folder-path that exceeds the Windows 256 character limit, alongside the standard folder structure, Box creates a “_” folder and to hold the files with a Box shortened folder paths, so it can work-around the over-long file-paths. Since Box doesn’t tell the user what to expect, they think that the download is missing files and isn’t functioning correctly.

   To address user confusion, we want Box to add alerts about the folder and file path name limits in three places:

   1. When a user creates a folder name for the first time,
   2. When a user downloads an affected… more
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3. We would like to search by the entered email address from the selected user in the drop-down list.

   Recently, a new feature has been added to the Admin Console, allowing users to filter by selecting 'External Users' and 'Unmanaged Users' from the drop-down list in the 'Users & Groups' tab. This is a fantastic improvement.

   We would like to request the following three additional enhancements:

   1) When 'External Users' is selected from the drop-down list, it should be possible to search by email address in the top search field, and the results should display only 'External Users'.

   2) When 'Unmanaged Users' is selected from the drop-down list, it should be possible to search by email address in the top search field, and the results should display only 'Unmanaged Users'.

   3) The search results should indicate whether they are for 'External Users' or 'Unmanaged Users'.

   Recently, a new feature has been added to the Admin Console, allowing users to filter by selecting 'External Users' and 'Unmanaged Users' from the drop-down list in the 'Users & Groups' tab. This is a fantastic improvement.

   We would like to request the following three additional enhancements:

   1) When 'External Users' is selected from the drop-down list, it should be possible to search by email address in the top search field, and the results should display only 'External Users'.

   2) When 'Unmanaged Users' is selected from the drop-down list, it should be possible to search by email address in the… more

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   0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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4. Show a warning message when users attempt to upload folders in a File Request

   Frequently we have users attempt to upload folders to use using the file request drag & drop zone feature.

   Box does not support the uploading of folders, however it allows users to drag folders into the drag/drop zone.

   This gives the appearance that folders are supported, even though they are not. Then when users hit upload they must wait a long time before encountering an error that their upload failed, and it does not tell them why.

   Solution: when a user drags a folder into the file request drop zone, immediately show a message that says "Warning: Uploading folders is not supported."

   Here is a screenshot of what I'm referring to:
   https://hexanyaudio.box.com/s/qtteyt8hl3qmrknrfi2fj7a1qmttqfql

   Frequently we have users attempt to upload folders to use using the file request drag & drop zone feature.

   Box does not support the uploading of folders, however it allows users to drag folders into the drag/drop zone.

   This gives the appearance that folders are supported, even though they are not. Then when users hit upload they must wait a long time before encountering an error that their upload failed, and it does not tell them why.

   Solution: when a user drags a folder into the file request drop zone, immediately show a message that says "Warning: Uploading folders is… more

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   0 comments  ·  Uploads  ·  Delete…  ·  Admin →
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5. version tracking between multiple files

   It often happens that multiple files relate to the same product and therefore need to have the same version tracking. In this case if a version is created by mistake (the version number is incremented on a file) this can offset the version tracking between all the files related to the same product. Some solutions include:

   1 - Give more flexibility around version numbering (be able to do a hard reset of the version number - i.e. reset version number from number 30 to number 25 and delete all versions in-between)
   2 - Allow version tracking between multiple files - i.e. have a single version numbering system for multiple files and the version number is only incremented if all the files have been modified.

   It often happens that multiple files relate to the same product and therefore need to have the same version tracking. In this case if a version is created by mistake (the version number is incremented on a file) this can offset the version tracking between all the files related to the same product. Some solutions include:

   1 - Give more flexibility around version numbering (be able to do a hard reset of the version number - i.e. reset version number from number 30 to number 25 and delete all versions in-between)
   2 - Allow version tracking between multiple files -… more

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   0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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6. Report on NetSuite Transaction Box Content Folder URL to get the Box Item ID to map NetSuite Transaction to the Box Content Folder

   How to map or extract NetSuite Transaction Box Content Folder URL to get the Box Item ID for mapping the NetSuite Transaction to the Box Content files?

   Example:

   NetSuite Transaction: Sales Order#: USA-1362
   Box Content Folder Name (in NetSuite Sales Order Transaction window, under "Box Content" tab: All Files > Netsuite V2 4038051 > Sales Orders > USA-1362

   I would like to report or extract the following URL that contains the Box Item ID for the
   above Folder:
   https://compuware.app.box.com/embed/folder/61420059871?partner_id=187#

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   0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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7. a better way to handle people wanting to collaborate with you - scams

   Once scammers have your email address you receive a TON of "user x added you to collaborate with" communications and it is very tedious to remove (decline) them, as you have to do it one by one, each taking multiple clicks. make a way for me to "select all" those who want to collaborate with me and decline them ALL at once. I'm so close to just deleting my box account as I get 2-3 notifications of people (scammers) wanting to collaborate with me and takes me a long time to decline them all.

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8. Need API to download files from Trashed folders

   As of now we can able to download files from Trash, but when we try to download files from the folder that is trashed by user under legalhold, we can't do it. This is a gap in edisocvery process. Can you please publish the API endpoint to download the files from trashed folders as well? We can't tamper the user data.

   Same kind of request available in these 2 places well.
   https://support.box.com/hc/en-us/community/posts/4406335563667-API-get-files-from-trashed-folder?input_string=Need%20API%20to%20download%20files%20from%20Trashed%20folders

   https://support.box.com/hc/en-us/community/posts/5698773522707-Download-files-in-trashed-directory-using-API?input_string=Need%20API%20to%20download%20files%20from%20Trashed%20folders

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   0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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9. Events API - Add Policy Name to CONTENT_WORKFLOW_UPLOAD_POLICY_VIOLATION

   Currently, when an Upload Policy violation occurs, Box reports on that violation in 3 ways:
   1. Email notification
   2. Admin Console -> Reports tab
   3. Events API

   In the email notification and admin console->reports, Box provides the policy name for which the violation is occurring. However, Box does NOT include the policy name in the Events API entry, which causes a problem when we are pulling logs (via the Events API) into external reporting/SIEM tools like ArcSight/Splunk.

   Request: Add 'Policy Name' to the CONTENTWORKFLOWUPLOADPOLICYVIOLATION entry in the Events API (to reach parity with the native Admin Console reports).

   Currently, when an Upload Policy violation occurs, Box reports on that violation in 3 ways:
   1. Email notification
   2. Admin Console -> Reports tab
   3. Events API

   In the email notification and admin console->reports, Box provides the policy name for which the violation is occurring. However, Box does NOT include the policy name in the Events API entry, which causes a problem when we are pulling logs (via the Events API) into external reporting/SIEM tools like ArcSight/Splunk.

   Request: Add 'Policy Name' to the CONTENTWORKFLOWUPLOADPOLICYVIOLATION entry in the Events API (to reach parity with the native Admin… more

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   not planned  ·  1 comment  ·  Shield  ·  Delete…  ·  Admin →
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10. Support streaming uploads or appendable upload sessions (unknown final size)

    I have a use case where data is generated continuously (sensor readings). I want to build a file in Box by streaming bytes over time and then finalizing the file when the session ends.

    Currently, Box’s chunked upload API requires specifying a file_size up front and mandates a fixed total in each Content-Range header. This prevents uploading content when the final size is not known at the start of the session.

    Request:
    Add support for a streaming or appendable upload workflow, where:

    1. A client can create an upload session without knowing the final file size
    2. Chunks can be uploaded incrementally as data is produced
    3. The file size is determined at commit time, not at session creation

    This would support scenarios such as live sensor feeds or any workflow where file contents are produced continuously.

    Is there an existing workaround or planned support for this capability?

    I have a use case where data is generated continuously (sensor readings). I want to build a file in Box by streaming bytes over time and then finalizing the file when the session ends.

    Currently, Box’s chunked upload API requires specifying a file_size up front and mandates a fixed total in each Content-Range header. This prevents uploading content when the final size is not known at the start of the session.

    Request:
    Add support for a streaming or appendable upload workflow, where:

    1. A client can create an upload session without knowing the final file size
    2. Chunks can be uploaded incrementally… more
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11. Working with Procurement in Box may get easier!

    With the File Request function we are now able to request supplier to upload their proposal directly in Box without having to create accounts. But we need to make things more easier, if I have 50 suppliers, it´s very time consuming to click in each folder, generate the link, change the settings of each link to request at least "email".
    So, here is the idea:
    1. My account should have a Standard Settings for "File Request" settings that I should be able to choose.
    2. When selecting multiple Folders, we should be able to generate multiple links, with each folder generating its own link. The clipboard would be filled with a list containing the following - "the Folder Name " - "the Link"

    Seriously, we need to improve Box´s ability to handle Procurement tasks.

    With the File Request function we are now able to request supplier to upload their proposal directly in Box without having to create accounts. But we need to make things more easier, if I have 50 suppliers, it´s very time consuming to click in each folder, generate the link, change the settings of each link to request at least "email".
    So, here is the idea:
    1. My account should have a Standard Settings for "File Request" settings that I should be able to choose.
    2. When selecting multiple Folders, we should be able to generate multiple links, with each folder… more

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    0 comments  ·  Box Skills  ·  Delete…  ·  Admin →
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12. Password reset is so laborioius

    You need to vastly improve the password reset experience. It takes me several minutes to set up a new password and I have to do this on multiple computers. For one thing, DON'T expire passwords. It doesn't improve security at all. Second, if you have to expire them, send me a warning a few days ahead of time. Don't just shut down my Box drive app. Third, I should be able to log in with my old PW and just reset there, maybe with a 2nd factor authentication, like a text message. Finally, the PW rules are too narrow. If I want a really long PW, that should be allowed. Please fix these things. It's REALLY annoying and I dread having to do this every 3 months. Thank you.

    You need to vastly improve the password reset experience. It takes me several minutes to set up a new password and I have to do this on multiple computers. For one thing, DON'T expire passwords. It doesn't improve security at all. Second, if you have to expire them, send me a warning a few days ahead of time. Don't just shut down my Box drive app. Third, I should be able to log in with my old PW and just reset there, maybe with a 2nd factor authentication, like a text message. Finally, the PW rules are too narrow. If… more

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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13. Project Management type templates : Prince2, PMP

    We would like standard project management templates which might be used across various LoBs.

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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14. brandfolder alternative - publish large files from creative team without involving a web developer to update the page

    Brandfolder helps your brand easily give access to journalists wanting to write about your brand, a good example https://brandfolder.com/finisswim. On the front page of their website https://www.finisswim.com/ it shows a brandfolder icon to direct them to this link.

    I want box to be able to make a folder public and let journalists have access to all the files we put in this folder. Box has this functionality - it's just not so elegant.

    1) it doesn't display just the photos in GRID view. It shows the filenames, when it was uploaded, and my graphic designer's name, and the file size. All info that doesn't need to be there - we want to show the full graphic instead of some chopped version of the photo that currently displays.

    2) the detail info on the right is not necessary - we just want to show pretty pictures and if they click on the pictures, it can be downloaded.

    Brandfolder helps your brand easily give access to journalists wanting to write about your brand, a good example https://brandfolder.com/finisswim. On the front page of their website https://www.finisswim.com/ it shows a brandfolder icon to direct them to this link.

    I want box to be able to make a folder public and let journalists have access to all the files we put in this folder. Box has this functionality - it's just not so elegant.

    1) it doesn't display just the photos in GRID view. It shows the filenames, when it was uploaded, and my graphic designer's name, and the file… more

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    0 comments  ·  Box Skills  ·  Delete…  ·  Admin →
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15. Collaborators Page - Add 'Common Folders' Column Back to Page

    In Legacy, the Collaborators page had a column called "Common Folders" that told me (as a user) which folders I was collaborating in with the given user.

    In Amsterdam, this column was removed, meaning the page only tells me WHO I'm collaborating with, but not WHERE I'm collaborating with them (aka in which folders)...which makes the page FAR less useful.

    REQUEST: Add the 'Common Folders' (or something similar) column back to the Collaborators page so that the page can tell me both
    1. Who I'm collaborating with across my entire account
    AND
    2. Where I'm collaborating with each user (aka in which folders)

    In Legacy, the Collaborators page had a column called "Common Folders" that told me (as a user) which folders I was collaborating in with the given user.

    In Amsterdam, this column was removed, meaning the page only tells me WHO I'm collaborating with, but not WHERE I'm collaborating with them (aka in which folders)...which makes the page FAR less useful.

    REQUEST: Add the 'Common Folders' (or something similar) column back to the Collaborators page so that the page can tell me both
    1. Who I'm collaborating with across my entire account
    AND
    2. Where I'm collaborating with each user (aka… more

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    1 comment  ·  Web App  ·  Delete…  ·  Admin →
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    not planned  ·  Stephanie Zhang responded

    Interesting feature request! However, we’re not able to prioritize it at this time due to competing priorities.

16. Provide Sort and Filters in Box Admin Content Search and results - should be standard

    Box Admin / Content - Search: 1) should have filter option to choose search 'only by file or foldername' (ie exclude results where search string only in Updated by;

    2) Content - Search results have column headings that disappear when scrolling down - the column headings should be fixed to always display

    3) Content - Search results have column headings Name, number of collaborators, Updated By, Date and Size - users should be able to sort ALL or ANY of the columns by clicking/reclicking on the column heading

    4) Content - Search results - users should be able to add further filters, by clicking on each column heading (similar to Excel column functionality)

    5) Content - Search results - enable export to csv option, containing all the content as viewed on screen (and include folder paths IN FULL)

    Box Admin / Content - Search: 1) should have filter option to choose search 'only by file or foldername' (ie exclude results where search string only in Updated by;

    2) Content - Search results have column headings that disappear when scrolling down - the column headings should be fixed to always display

    3) Content - Search results have column headings Name, number of collaborators, Updated By, Date and Size - users should be able to sort ALL or ANY of the columns by clicking/reclicking on the column heading

    4) Content - Search results - users should be able to add… more

    •  

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    1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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17. Box passwords user experience

    Two issues I'd like to highlight that is significantly making the Box user experience for my users (and me) extremely frustrating.

    1) Box Drive sign in experience
    When my users try to sign into Box Drive and input incorrect passwords multiple times and keep trying, they get a captcha response requirement to continue trying. It's simply broken. It requires images to be selected but this process always gets stuck in an endless loop. I can confirm this from dealing with this on multiple systems running Box Drive and 100% of the time it got stuck in a loop. This captcha experience works reliably via the web gui.

    2) End-user password reset option is broken
    When a user tries to reset their password (either via the web gui sign in screen, or via box.com/reset), they never get an email with the pasword reset link. When I send them the link via the admin console, it works. Please fix this as it's wasting my time.

    Two issues I'd like to highlight that is significantly making the Box user experience for my users (and me) extremely frustrating.

    1) Box Drive sign in experience
    When my users try to sign into Box Drive and input incorrect passwords multiple times and keep trying, they get a captcha response requirement to continue trying. It's simply broken. It requires images to be selected but this process always gets stuck in an endless loop. I can confirm this from dealing with this on multiple systems running Box Drive and 100% of the time it got stuck in a loop. This captcha… more

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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18. When a folder is moved to another folder, user would like to receive a notification when the folder is moved from the folder settings.

    I would like to receive notifications in the following three cases.

    1. Notification when a user is moved to another folder. (Reason: Because there are many cases where other users are moved by mistake and there is no way to immediately confirm the move.)

    2. Notification when an error occurs while moving an item. (Reason: To be able to determine the situation in which the move failed so that the next action can be taken more easily.)

    3.Notification after the move is completed. (Reason: To be able to confirm that the move is complete, so that it can be judged that the move operation has not stopped.
    　
    I think 3 is possible with Relay, but I think it would be difficult to work with it because Relay needs to be applied to each folder one by one.

    I would like to see the above features implemented.

    以下3パターンのケースで通知を受け取るようにしたいです。

    1.別フォルダへ移動実施時の通知。（理由：誤って他ユーザーが移動されてしまうケースが多く直ぐに確認が取れる手段がないため。）

    2.アイテム移動中にエラーが発生した場合の通知。（理由：移動に失敗した状況が判断できることで次のアクションに移りやすいため。）

    3.移動完了後の通知。（理由：移動完了したことが確認取れることで、移動作業が止まっていないことが判断できるため。
    　
    3はRelayで可能かと存じますが、1つ1つのフォルダに対してRelayを適用する必要があることから作業が困難かと存じます。

    以上の機能実装を希望します。

    I would like to receive notifications in the following three cases.

    1. Notification when a user is moved to another folder. (Reason: Because there are many cases where other users are moved by mistake and there is no way to immediately confirm the move.)

    2. Notification when an error occurs while moving an item. (Reason: To be able to determine the situation in which the move failed so that the next action can be taken more easily.)

    3.Notification after the move is completed. (Reason: To be able to confirm that the move is complete, so that it can be judged that the… more

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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19. Box Sign able to collaborates with the common Box Folder approval.

    We would like to request to enabled the Box Sign to collaborates with the common Box Folder approval. So the BOX Sign can add a General Task or Approval Task to a document. And also including following important items :

    1. The Approver/Signer able to give some feedback or comment along the way of approval process before taking action (Accepted/Declined).
    2. If any issues during the approval process, the Requester able to modify or amend the document and then upload new version.
    3. If the request is Declined by the Approver/Signer, Requester able to continue the approval once document has been revised or amended. (No need to start from the very beginning)
    4. The signature able to fit perfectly to the BOX sign template.

    Simply saying, we would like to request to add on all the functions in the common BOX Folder into BOX Sign.

    We would like to request to enabled the Box Sign to collaborates with the common Box Folder approval. So the BOX Sign can add a General Task or Approval Task to a document. And also including following important items :

    1. The Approver/Signer able to give some feedback or comment along the way of approval process before taking action (Accepted/Declined).
    2. If any issues during the approval process, the Requester able to modify or amend the document and then upload new version.
    3. If the request is Declined by the Approver/Signer, Requester able to continue the approval once document has been revised or… more
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    0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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20. Auto-redirect to Box account after logging in once and typing in Box.com in the address bar

    One of our users does not like the fact that Box auto re-directs to his Box account after logging in to his browser once, then opening up a new tab and typing in Box.com.

    Example:

    1. Login to Corporate account
    2. Open new tab/window and type http://www.box.com and hit enter
    3. Page loads to corporate Box account and does not allow me to go to box.com public website

    It could be addressed by an intermediary page that offers both options, or it could be addressed by identifying that the user is logged in, still navigating to the path requested (e.g. Box.com) and then adding a Tab (due to logged in state) of My Box (or some equivalent name) that when selected takes the user to their Box account.

    The point is to provide functionality, not take it away because a specific group has other needs.

    One of our users does not like the fact that Box auto re-directs to his Box account after logging in to his browser once, then opening up a new tab and typing in Box.com.

    Example:

    1. Login to Corporate account
    2. Open new tab/window and type http://www.box.com and hit enter
    3. Page loads to corporate Box account and does not allow me to go to box.com public website

    It could be addressed by an intermediary page that offers both options, or it could be addressed by identifying that the user is logged in, still navigating to the path requested (e.g. Box.com) and then… more

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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    not planned  ·  vlarco responded

    This is a rare use case where a logged in Box user wants to see the public website.

    Given the relatively minor affected population, we will not introduce friction for our product to solve for this use case.