Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
See user guide here.
- or
669 results found
-
Show a warning message when users attempt to upload folders in a File Request
Frequently we have users attempt to upload folders to use using the file request drag & drop zone feature.
Box does not support the uploading of folders, however it allows users to drag folders into the drag/drop zone.
This gives the appearance that folders are supported, even though they are not. Then when users hit upload they must wait a long time before encountering an error that their upload failed, and it does not tell them why.
Solution: when a user drags a folder into the file request drop zone, immediately show a message that says "Warning: Uploading folders is…
1 vote -
Box drains my iphone 7 battery, even though it shouldn't be open or running in the background
Each morning I use a "Numbers" app file which is saved to Box on my iphone so that I can use it on my MacBook pro. The problem is whilst I haven't directly opened the Box app to do this save, it opens and continues to run in the background and drain the battery (60% in an hour is typical). Eventhough in the app settings "Background app refresh" is off as is "Notifications", I can only stop this drain if I turn the phone off and back on again. I am running ios 14.2 and I keep all apps up-to-date.…
1 vote -
The date format "YYYY/MM/DD" in a CSV file changes to "MM/DD/YYYY" when saved via Box for Office.
If there is date data in the "YYYY/MM/DD" format in a CSV file created in Excel, saving it via Box For Office forcibly converts it to the "MM/DD/YYYY" format.
The reproduction steps are as follows:
(1) Launch Excel and create a blank workbook.
(2) Enter a date in the "YYYY/MM/DD" format in a cell.
(3) Click "File" → "Save As."
(4) Click "Browse Box" when saving.
(5) Select any Box folder as the save destination, choose "CSV (Comma delimited)" as the "Save as type," and click the "Save" button.- Even if you open the saved CSV file in Notepad, it…
1 vote -
Additional Sorting Options for Managed Users in Users & Groups
I would like to request the addition of more sorting options for Managed Users in the Users & Groups console.
Currently, sorting is limited to Name, Email, and Storage Used.
It would be extremely helpful to include the following:
Sort by Last Activity
Enables identification of users who have never accessed Box or who are inactive.
Helps admins determine which accounts can potentially be cleaned up or require follow‑up.Sort by Status
Allows quick visibility into which users are disabled in Box.
Supports faster lifecycle management and removal of stale or unused accounts.
While this information is available through reports,…
1 vote -
brandfolder alternative - publish large files from creative team without involving a web developer to update the page
Brandfolder helps your brand easily give access to journalists wanting to write about your brand, a good example https://brandfolder.com/finisswim. On the front page of their website https://www.finisswim.com/ it shows a brandfolder icon to direct them to this link.
I want box to be able to make a folder public and let journalists have access to all the files we put in this folder. Box has this functionality - it's just not so elegant.
1) it doesn't display just the photos in GRID view. It shows the filenames, when it was uploaded, and my graphic designer's name, and the file…
1 vote -
Project Management type templates : Prince2, PMP
We would like standard project management templates which might be used across various LoBs.
1 vote -
Support streaming uploads or appendable upload sessions (unknown final size)
I have a use case where data is generated continuously (sensor readings). I want to build a file in Box by streaming bytes over time and then finalizing the file when the session ends.
Currently, Box’s chunked upload API requires specifying a file_size up front and mandates a fixed total in each Content-Range header. This prevents uploading content when the final size is not known at the start of the session.
Request:
Add support for a streaming or appendable upload workflow, where:- A client can create an upload session without knowing the final file size
- Chunks can be uploaded incrementally…
1 vote -
Issues with Filename Corruption and Large File Download Failures on Box
I am reaching out regarding two issues I am experiencing when using Box.
1. Filename corruption when downloading files on Windows
Files uploaded to Box from macOS are showing corrupted or unreadable filenames when I download them on a Windows PC. The file contents themselves are fine, but the filenames become garbled, making it difficult to identify or manage them.
This appears to be related to differences in filename encoding between macOS and Windows during the upload/download process.
2. Large files cannot be downloaded
Additionally, I am unable to download large files stored in Box.
When attempting to download files…1 vote -
version tracking between multiple files
It often happens that multiple files relate to the same product and therefore need to have the same version tracking. In this case if a version is created by mistake (the version number is incremented on a file) this can offset the version tracking between all the files related to the same product. Some solutions include:
1 - Give more flexibility around version numbering (be able to do a hard reset of the version number - i.e. reset version number from number 30 to number 25 and delete all versions in-between)
2 - Allow version tracking between multiple files -…1 vote -
Add file and folder move operations to the Box integration for ChatGPT/OpenAI
Subject: Add file and folder move operations to the Box integration for ChatGPT/OpenAI
Hello Box Support,
I am using the official Box integration within ChatGPT. The integration can currently list my files, create folders, upload files, rename items, and inspect permissions. However, it does not provide an action for moving an existing file or folder to another Box folder.
For example, I asked ChatGPT to:
- Create a folder named
! - Move the files and folders in my Box root directory into that folder
ChatGPT successfully created the folder, but it could not move the existing items because the Box integration…
1 voteAlready supported: https://docs.box.com/en/box-mcp/tools#write
- Create a folder named
-
Password reset is so laborioius
You need to vastly improve the password reset experience. It takes me several minutes to set up a new password and I have to do this on multiple computers. For one thing, DON'T expire passwords. It doesn't improve security at all. Second, if you have to expire them, send me a warning a few days ahead of time. Don't just shut down my Box drive app. Third, I should be able to log in with my old PW and just reset there, maybe with a 2nd factor authentication, like a text message. Finally, the PW rules are too narrow. If…
1 vote -
When a folder is moved to another folder, user would like to receive a notification when the folder is moved from the folder settings.
I would like to receive notifications in the following three cases.
Notification when a user is moved to another folder. (Reason: Because there are many cases where other users are moved by mistake and there is no way to immediately confirm the move.)
Notification when an error occurs while moving an item. (Reason: To be able to determine the situation in which the move failed so that the next action can be taken more easily.)
3.Notification after the move is completed. (Reason: To be able to confirm that the move is complete, so that it can be judged that the…
1 vote -
Avoid signed document shared link expiration notifications on internal-only sign requests
Whenever a document sent via Box Sign is completed, all recipients receive an email containing a shared link to the document. This shared link expires 2 weeks later, generating a "this link is about to expire" for all of the same recipients. These notifications can be annoying, and moreover don't clearly state that it is a signed document link that is expiring (it is just a generic notification).
Our company often sends documents for signature between internal recipients only, who can always access their documents by logging into Box and finding them in the My Requests section (or in their…
1 vote -
Box Sign able to collaborates with the common Box Folder approval.
We would like to request to enabled the Box Sign to collaborates with the common Box Folder approval. So the BOX Sign can add a General Task or Approval Task to a document. And also including following important items :
- The Approver/Signer able to give some feedback or comment along the way of approval process before taking action (Accepted/Declined).
- If any issues during the approval process, the Requester able to modify or amend the document and then upload new version.
- If the request is Declined by the Approver/Signer, Requester able to continue the approval once document has been revised or…
1 vote -
Working with Procurement in Box may get easier!
With the File Request function we are now able to request supplier to upload their proposal directly in Box without having to create accounts. But we need to make things more easier, if I have 50 suppliers, it´s very time consuming to click in each folder, generate the link, change the settings of each link to request at least "email".
So, here is the idea:
1. My account should have a Standard Settings for "File Request" settings that I should be able to choose.
2. When selecting multiple Folders, we should be able to generate multiple links, with each folder…1 vote -
Auto-Generated/System Generated Folder Creation via API
Currently, if your enterprise settings have the 'Restrict Content Creation' setting as enabled, it also stops any root level folders appearing that are generated by Box, such as the "My Sign Requests folder"
My understanding is that this folder's existence makes it so a user doesn't have to specify a folder for the sign request to go into. However, the lack of this folder existing makes it so that you do need to specify a folder for each request. We have many users who would prefer that all of their sign requests are present in the same folder, that leaves…
1 vote -
Render InDesign files previews with high quality
When Box creates a preview of Indesign .indd files, placed images are shown in low quality only. This prevents to run correction and approval processes with customers as some image formats aren't rendered at all (white images area), especially images with transparencies and vector images like .ai, .eps, but also .psd.
We are an ad agency and we depend on properly rendered previews.
Is there a way to render the previews in correct quality and resolution without beeing forced to create a PDF instead for approval?i can see two options:
1) create the preview with InDesign server. In this…1 vote -
Box passwords user experience
Two issues I'd like to highlight that is significantly making the Box user experience for my users (and me) extremely frustrating.
1) Box Drive sign in experience
When my users try to sign into Box Drive and input incorrect passwords multiple times and keep trying, they get a captcha response requirement to continue trying. It's simply broken. It requires images to be selected but this process always gets stuck in an endless loop. I can confirm this from dealing with this on multiple systems running Box Drive and 100% of the time it got stuck in a loop. This captcha…1 vote -
Auto-redirect to Box account after logging in once and typing in Box.com in the address bar
One of our users does not like the fact that Box auto re-directs to his Box account after logging in to his browser once, then opening up a new tab and typing in Box.com.
Example:
- Login to Corporate account
- Open new tab/window and type http://www.box.com and hit enter
- Page loads to corporate Box account and does not allow me to go to box.com public website
It could be addressed by an intermediary page that offers both options, or it could be addressed by identifying that the user is logged in, still navigating to the path requested (e.g. Box.com) and then…
1 voteThis is a rare use case where a logged in Box user wants to see the public website.
Given the relatively minor affected population, we will not introduce friction for our product to solve for this use case.
-
About BoxDrive upload error notification messages
<BoxDrive upload error notification off function added>
Regarding the desktop notification method when a BoxDrive upload error occurs,
From version 2.41 onwards, a message similar to a Windows notification may be displayed.
I would like each user to be able to set whether or not to display the message.supplement:
Since it was not displayed until now, past errors are accumulated,
Since the accumulated amount is displayed as a message, some users may have more than 200 messages displayed, and the messages will be displayed periodically until they are resolved.
Since it will take time to resolve the error, I…1 vote
.png){kind=link}
- Don't see your idea?