Skip to content

Help shape the future of Box

Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!

See user guide here.

  • or

938 results found

  1. 4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Box Shield - enable download details to be exported to csv

    Box Shield reports should have a button to trigger a User Activity report for the activities associated with the period of the Box Shield Alert - ALL actions (not just downloads).

    This will assist in the investigation of downloads, and enable us to identify 'FALSE' shield reports - where downloads are in fact folders being copied or moved in Box Drive

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Ability to Select the AI Processing Region

    We would like to request the ability to select the region where AI processing is performed.
    Some customers in Japan — especially in regulated industries — require that AI processing be executed within the Japan region as a prerequisite for using AI features.

    To drive broader AI adoption among financial institutions and other highly regulated customers, this capability is essential.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box AI  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. "Box Problem Items" error dialog is useless

    I received "file path is invalid on this system" errors from Box Drive through a "Box Problem Items" dialog. This window is useless! All it lists is the problem folder names. I can't simply rename the problem folder from this window; I can't click the folder icon and navigate to the problem folder in my file structure; I can't even swipe the file name and copy it into the search bar so I can find the problem folder on my own. Such a garbage error report! Please make this dialog actually useful

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Support Document Tabs in Google Docs.

    I am a heavy user of Document Tabs [1] to help with my productivity and organization when using Google Docs.

    However, if I create a Google Doc from Box or if I save my Google Doc from Google Drive into Box, the document tabs that I use are removed and the document tab feature is disabled. Because I don't have this feature, I am avoiding the creation of my Google Docs and storing my Google Docs in Box because it is causing a major disruption to my productivity.

    [1] https://support.google.com/docs/answer/15499791?hl=en&co=GENIE.Platform%3DDesktop

    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Folders inside of Box folder should respect global folder view settings (e.g. icon size, etc.)

    This is a known limitation of Box Drive (as documented here: https://community.box.com/t5/Box-Drive-Known-Issues-and/Windows-Specific-Known-Issues-nbsp-for-Box-Drive/ta-p/37355, issue #3).

    We have all of our users experiencing issues with finding content & adopting Box as a result of this issue.

    Please prioritize this as it affects 100% of our employees. Thank you!

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  1 comment  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Allow Importing of slides templates to google slides

    Want to be able to import slide templates/themes to Google Slides created from Box.

    This feature is available in google slides that are created from Google Drive but somehow not an option in BOX. (https://support.google.com/a/users/answer/9308838?hl=en)

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Update copies

    In Google Drive exists a functionality to copy a file and when the root file is updated, the whole copies are also updated.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. My Mac will not show JPG or PDF thumbnails

    I am using Box Drive instead of Box Sync. Now I cannot see thumbnails of JPG's and PDF's and it is very frustrating for my work.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. show files uploading/downloading and file progress

    when a new file gets added to box drive (either on the users machine or via the cloud) the box drive console should show the files being transferred and their progress percentage...

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. File name for Box Drive files is NOT displayed fully in File Explorer

    In order to expose the full file name the user must manually extend the file explorer in width.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 0 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Native Finder-search (MacOS) is mandatory

    from your own web-page:
    https://support.box.com/hc/en-us/articles/360043695774-Mac-Specific-Known-Issues-for-Box-Drive

    "Mac search tools, such as Spotlight, Finder search, tags , do not return search results from Box Drive. Use Box Drive's search functionality instead."

    Box Drive is not fit for purpose, since it forces every single file-search in the user's home directory to be executed twice:

    • once in the home directory
    • then again using Box spotlight search
    • then put the 2 Finder windows side by side and do a manual inventory - unbelievable

    I frequently search my home directory. The poor search functionality is a major miss, affects my work badly

    Please look to…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →

    With the rollout Box Drive v2.53 (https://support.box.com/hc/en-us/articles/53361463306515-Box-Drive-v2-53-Release-Notes), Spotlight Search is now supported for macOS clients. Users can scope a search in Spotlight to Box Drive, from which [relevant] Box content, in relation to their query, will be returned.


    Finder search is still limited in scope, while tags should return tagged Box Drive items. If there's any issues noticed, or if any lacking functionality is still an issue, please let us know.

  16. Box Drive 'locked file' icon on Windows PC is gray, while the icon is red on Mac OS X

    The gray icon is hard to see on PCs due to the size and color. It would be great to improve parity between environments, and have the lock icon be red on both Mac and PCs.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Different Reference method to the Box location

    I need to be able to refer to a Box Drive location independent of a drive letter - Six users. Five users have box configured to sync to c: The sixth user has to have the location on his D: drive, due to space limitations (and big "Box" size).

    we need some way to refer to these files in some other more universal method (LIKE a UNC path... or \127.0.0.1\BOX\ or YOU NAME IT ) so that the SAME reference will work, whether someone's Box drive is on C: or D:

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Box Drive  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    not planned  ·  0 comments  ·  Desktop  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Folder tree order up side down when move/copy

    In folder view on Web Application, upper folder tree view is shown when working with deep folders.(left corner)
    The display order of this tree view and the tree view displayed when you "move/copy" a file are up side down.
    (where[...]mouse hober over)
    (Folder hierarchy ascending/descending order)
    So, when moving files, there is a possibility of causing a mistake in the destination.

    Normal folder view: 1st>2nd>3rd>4th>5th

    View on Move/Copy: 5th>4th>3rd>2nd>1st

    It's happy to be if it is a same display order.

    Most of users remain on Box Drive/explorer, for a transformation, we would like to recommend Box web application for users.…

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Web App  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Re-implement Windows shell icon overlays - Fix it permanently

    This is an age old problem that is getting more and more common and you even have it covered here - https://support.box.com/hc/en-us/articles/360044195513-Icons-Do-Not-Appear-In-Box-Drive-or-Box-Sync-Folder-on-Windows
    Now in Windows 10, if we rename the registry keys, the moment the computer restarts OneDrive changes the keys again so that the box icons are not showing.

    According to Microsoft this should be attacked in a more modern way

    https://devblogs.microsoft.com/oldnewthing/20190313-00/?p=101094
    https://docs.microsoft.com/en-us/windows/win32/cfapi/build-a-cloud-file-sync-engine

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Box Drive  ·  Admin →
  • Don't see your idea?