4234 results found

1. Control User Names

   Prevent users to enter in their own custom usernames

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   not planned  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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2. Add option for users to customize the location of their "Box" folder
   82 votes

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   10 comments  ·  Box Drive  ·  Delete…  ·  Admin →
   delivered  ·  Anonymous responded

   This was delivered in Box Drive v2.3! You can view more details on this feature here: https://community.box.com/t5/Deploying-Managing-Box-Drive/Configuring-the-Default-Box-Drive-Folder-Location/ta-p/66248

3. When inviting users, the permissions window is missing.

   When inviting users to collaborate in Box, a window appears to select the permissions that should be granted.
   However, this window protrudes from the screen and cannot be resized, and the uploader's permissions are missing.
   This is handled by reducing the browser's magnification, but depending on the monitor being used, the magnification may have to be reduced to 67%-80%, which is inconvenient. Please make it possible to scroll through the authority windows to see all the cases.

   In Japanese：
   Boxでユーザーをコラボレーション招待する際、付与する権限を選択するウィンドウが表示されます。
   しかし、このウィンドウは画面からはみ出していて、サイズを変更することもできないため、アップローダーの権限が見切れてしまいます。
   ブラウザの倍率を下げることで対応していますが、使用しているモニターによっては倍率を67％～80％まで下げなければならず不便です。
   権限ウィンドウをスクロールして全件確認できるようにしてください。

   16 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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4. More detailed error handling with sync errors

   We have a user who is on Box Drive that has had several sync errors come up on his Box Drive client over the last week, but when he clicks on the info icon next to the s"9 items with sync errors message" it just gives them a generic error message with no details about which files can't be synced or how long they haven't been synced. I don't know if there's an existing solution for this, but thought I'd mention it here.

   4 votes

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   1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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5. About recycle bin settings for Enterprise

   The Recycle Bin settings for Enterprise can be customized, but only users below the specified role can completely delete the contents in the Recycle Bin.

   All users (including automation and policies)
   None (content cannot be deleted by user or policy)
   Policy only (users cannot delete content)
   Admin only
   Administrators and co-admins only
   selected user

   Items that meet the retention policy are set to be permanently deleted.
   However, there may be cases where a managed user accidentally uploads unnecessary files to Box. At that time, the administrator would like to delete the subject item completely.

   Therefore, in addition to the above, we would like to see an improvement to allow full deletion by "administrator or policy".

   ■日本語
   件名：ごみ箱の完全に削除できるユーザの設定について
   内容：
   Enterprise用のごみ箱の設定をカスタマイズできるが、ごみ箱内のコンテンツを完全に削除できるのは指定したロールの以下ユーザーだけとなっている。

   すべてのユーザー (自動化とポリシーを含む)
   なし (ユーザー、ポリシーによるコンテンツ削除不可)
   ポリシーのみ (ユーザーによるコンテンツ削除不可)
   管理者のみ
   管理者および共同管理者のみ
   選択したユーザー

   リテンションポリシーに合致したアイテムが完全削除されるよう設定をしてしようしています。
   しかし、管理対象ユーザが誤ってBoxに不要なファイルをアップロードするケースが考えられる。
   その際に管理者にて対象アイテムの完全削除を行いたいです。

   そのため、上記に加えて、”管理者もしくはポリシー”による完全削除ができるように改善してほしい。

   The Recycle Bin settings for Enterprise can be customized, but only users below the specified role can completely delete the contents in the Recycle Bin.

   All users (including automation and policies)
   None (content cannot be deleted by user or policy)
   Policy only (users cannot delete content)
   Admin only
   Administrators and co-admins only
   selected user

   Items that meet the retention policy are set to be permanently deleted.
   However, there may be cases where a managed user accidentally uploads unnecessary files to Box. At that time, the administrator would like to delete the subject item completely.

   Therefore, in… more

   20 votes

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   0 comments  ·  Other  ·  Delete…  ·  Admin →
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6. Make multiple users inactive in Bulk Edit

   Make multiple users inactive in Bulk Edit

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   1 comment  ·  Admin Console  ·  Delete…  ·  Admin →
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7. Selective Bulk Trash Restoration

   Enable the ability to further filter trash folders by folder path and date deleted and perform a bulk operation to restore affected files. Alternatively allow a view to see a full list of all deleted items, rather than the smaller pages.

   The current bulk method is to restore all deleted items in trash. In organizations where the trash retention is set to never auto-delete, trashed files are maintained indefinitely which can create a very large trash folder for users. We do not want to restore files and folders for all time, just a select period.

   Example:
   Files below a specific folder structure Main>Tier>* (folder or file) were deleted by a user inadvertently. There were 70+ pages of files in that user's trash folder out of 164 that needed to be fully restored. The only method to do so was to highlight each page and restore page by page. Instead, filtering by the relevant criteria including deleting user, date, and folder structure affected, then bulk restoring all files identified would save significant time.

   Enable the ability to further filter trash folders by folder path and date deleted and perform a bulk operation to restore affected files. Alternatively allow a view to see a full list of all deleted items, rather than the smaller pages.

   The current bulk method is to restore all deleted items in trash. In organizations where the trash retention is set to never auto-delete, trashed files are maintained indefinitely which can create a very large trash folder for users. We do not want to restore files and folders for all time, just a select period.

   Example:
   Files below a… more

   17 votes

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   3 comments  ·  Web App  ·  Delete…  ·  Admin →
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8. Notify me when a file is unlocked by another collaborator

   When a file is locked for editing by another user, on a case-by-case basis, I would like to be notified via email when that file is unlocked.

   Either:

   1. a file-setting that always notifies me after a user unlocks a specific file or
   2. a one-off subscription to a file when it is locked that I can set that notifies me via email when that file is unlocked. After this one-off notice occurs, the subscription would be deleted.
   10 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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9. We would like the usage standards for Box Connector for Microsoft Graph to be relaxed.

   Currently, the Box Connector for Microsoft Graph requires fewer than 10,000 Box users, but the improved interoperability between Box and Microsoft products is more beneficial for larger tenants.
   I would like the user limit to be increased or eliminated.

   Additionally, We can currently search and display Box content (up to 20,000 recent items) across the Microsoft ecosystem, but this amount of content is not very searchable, so we'd like to see as many as possible.

   https://support.box.com/hc/en-us/articles/4403605037587-Box-Graph-Connector

   Box Connector for Microsoft Graphの利用基準を緩和してほしい

   現在、Box Connector for Microsoft Graphを利用するにはBoxユーザーが10,000人未満であることが条件ですが、Box製品とMicrosoft製品間の相互運用性の向上は、大人数のテナントでより効果的です。
   ユーザー数の上限を引き上げるか、なくしてほしいです。

   また現在は、Microsoftのエコシステム全体でBoxのコンテンツ (最大20,000の最新項目) を検索して表示できますが、このコンテンツ数では検索性が低いため、可能な限り多くしてほしいです。

   https://support.box.com/hc/ja/articles/4403605037587-Box-Graph-Connector

   60 votes

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   1 comment  ·  Partner Integrations  ·  Delete…  ·  Admin →
   delivered  ·  AdminAnonymous (Admin, Box) responded

   User limit has been increased to 50K and File limit is now 200K

10. AI-Powered Confirmation Before Adding Collaborators/Sending Links

    I’d like Box to add an AI-powered confirmation step when users invite collaborators to a file or folder or send shared links to other users. The AI would quickly scan the content, detect PII or sensitive information, understand the context, and check whether the invited collaborator seems appropriate (e.g., external domain, personal email, unrelated teammate). If something looks unusual, Box would display a confirmation prompt asking the user to verify the invitation. This would help prevent accidental oversharing and reduce security risks caused by human error, while still keeping the collaboration workflow smooth.

    16 votes

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    researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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11. box drive metadata

    With some of the new updates coming to Metadata, I'd like to request that Box Drive be able to support updates to Metadata on a folder/file.
    
    As a start, a context menu option that would take a user directly to the metadata page.

    13 votes

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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    not planned  ·  Adminrmashintchian (Product Manager, Box) responded

    Thanks for the feedback! This isn’t currently planned, but please keep the use cases coming to help us prioritize it.

12. Private comments

    Ability to create a private comment. Right now, all comments are public (all collaborators can see). We would like to have a feature to make the comment private so that only user who posted it can see.

    14 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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13. Include SSO Authentication as "Login" in User Stats Report

    SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

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    0 comments  ·  Delete…  ·  Admin →
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14. Improve annotations for Box Previewer UI element

    One of the main feature of our proof-of-concept utilizes Box’s concept of collaborations. We want to demonstrate beyond the capability of the basic file/folder sharing by utilizing the Box Previewer UI element and enabling the annotation feature. The annotation is such a great feature to enhance business and client relationship in the digital space. We implemented this feature however we found there are some challenges and we are hoping Box can help us find a solution to create a better experience.

    1. We were able to activate the annotation but only within app users. Both our employee entities and customer entities are able to share and view these annotation. When it requires a non-app user to see these annotation (e.g. customer sharing an annotation with a managed-user created from Box.com) those annotation are not viewable by managed users and they cannot make further annotation to the same document. We are really hoping that the annotation feature in the previewer will come out of beta and be implemented in the public Box.com domain for all to use. This would complete the full user experience that we are hoping for.

    2. The highlighter, pen and comment bubble is a great start in annotation tools, however, we think that these tools can evolve a bit more with some more choices. Having control on color, pen style and perhaps dropping larger “sticky” notes to help readers to see these annotation more vividly and the ability to have finer control on how users annotate would enhance the experience to digitally markup a document with ease. You can also see with only one choice in color, it conflicts with the stardard black colored text of the document.

    One of the main feature of our proof-of-concept utilizes Box’s concept of collaborations. We want to demonstrate beyond the capability of the basic file/folder sharing by utilizing the Box Previewer UI element and enabling the annotation feature. The annotation is such a great feature to enhance business and client relationship in the digital space. We implemented this feature however we found there are some challenges and we are hoping Box can help us find a solution to create a better experience.

    1. We were able to activate the annotation but only within app users. Both our employee entities and customer… more

    19 votes

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    1 comment  ·  Preview  ·  Delete…  ·  Admin →
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15. Count SSO Authentication as "Login" in User Statistics Report

    SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

    2 votes

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    0 comments  ·  Delete…  ·  Admin →
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16. Counting SSO Authentication as "Login" in User Statistics Reports

    SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

    2 votes

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    0 comments  ·  Delete…  ·  Admin →
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17. File request custom theme transparent logo suggestion tooltip

    When putting themes for file request, using logos with existing color backgrounds does not look as clean. It would be great to add a tooltip suggestion to use a transparent logo for the user designing the theme.

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    1 comment  ·  Web App  ·  Delete…  ·  Admin →
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18. Add User Email Address to 'Account Creation Notification' Emails

    PROBLEM: Admins in Box have the ability to receive emails when new accounts are created (via the Account Creation Notification setting in Enterprise Settings -> Security). However, this email only includes the NAME of the user, not the user's email address.

    REQUEST: Add the email address for the user to the email (next to the name) since names are not unique within a company (but emails typically are).

    1 vote

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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    not planned  ·  kwarudkar responded

    This is a reasonable request. Thank you for filing it! We will reconsider this with additional customer demand.

19. Box Events API Collaboration Events don't show the same details as the user activity report

    When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:

    From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234

    When using Box Events via API we also see events for COLLABORATION_ROLE_CHANGE and COLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.

    As part of our company policy for managing collaborations, I need to be able to fetch the previous roles of users so we can automatically revert these changes (in specific cases).

    I see that the information is being captured, but not passed through to the API for some reason. Generating reports manually each time is not a viable solution, so I'm looking to get these additional details added into the event's additional details dictionary.

    When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:

    From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234

    When using Box Events via API we also see events for COLLABORATION_ROLE_CHANGE and COLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.

    As part of our company policy for managing collaborations, I need to be able to fetch the previous… more

    1 vote

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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20. Create dormant to inactive/disabled user workflow

    Provide a report/feature in the admin console where admin can set a max duration a user can be without logging in to Box and then the account is set to inactive/disabled in the enterprise. This is something that is causing issue with cyber security when users have not logged in for a long time but account is still active/available.

    1 vote

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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