4288 results found

1. Add repeatable sections to forms

   Would be great to see repeatable sections in the forms.

   So for example you have a set of fields related to some entity, and the user can add multiple entries of this entity by hitting to add additional sections with the same fields in it.

   13 votes

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   on roadmap  ·  0 comments  ·  Box Forms & Doc Gen  ·  Delete…  ·  Admin →
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2. Custom-Branded Email Alias for End User Notifications
   2 votes

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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   not planned  ·  Adminmwang (Product Manager, Box) responded

   Thanks for the suggestion. Unfortunately, due to competing priorities, this is not currently on our roadmap.

3. AI-Powered Confirmation Before Adding Collaborators/Sending Links

   I’d like Box to add an AI-powered confirmation step when users invite collaborators to a file or folder or send shared links to other users. The AI would quickly scan the content, detect PII or sensitive information, understand the context, and check whether the invited collaborator seems appropriate (e.g., external domain, personal email, unrelated teammate). If something looks unusual, Box would display a confirmation prompt asking the user to verify the invitation. This would help prevent accidental oversharing and reduce security risks caused by human error, while still keeping the collaboration workflow smooth.

   17 votes

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   researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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4. Secure open link - Domain white list for open shared link

   This request is an idea that will become possible after the following requests are realized.
   Secure open link① - Require email address verification with one-time password
   https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/43755942-secure-open-link-require-email-address-verifica

   【Summary】
   Please add "Allow only email addresses from specific domains to receive one-time passwords" to the Open Link settings.
   This will make it possible to prevent secondary distribution and miscommunication, which is a huge issue for Open Link.

   【Issues to be solved】
   Current Open Link is not secure enough as an alternative to attachments.
   Compared to attachments, the ability to determine the information of the access source and the ability to block access after transmission are powerful.
   However, it is impossible to prevent information leaks due to secondary distribution or misdirection, and a means to do so is needed.
   In such cases, we know that invitations are the best option, but in many cases, due to the requirements of the business partners, the users cannot ask them to obtain Box accounts.

   Current open-link passwords do not protect against misdirection and route eavesdropping, as they are mostly sent to the same destination via the same route as the link.
   Also, since the password is fixed, it is not a countermeasure against secondary distribution.

   【Idea Details】
   First, when issuing an open link, allow the user to select "Require email address verification via one-time password".
   (Request here:)
   Then, add "Allow only email addresses from specific domains to receive one-time passwords" to the settings section.

   If this setting is enabled, the following actions will be taken even if the accessing user is not logged in to Box.
   (1) The user will be asked to enter your email address.
   However, email addresses from domains other than the specified one cannot be entered.
   (2) If the user enter the address of the specified domain, he/she will receive a one-time password.
   (3) The user will be asked to enter his/her one-time password.
   (4) When the correct one-time password is entered, the open link will be opened.
   (5)The email address entered here will be displayed in the file access history.

   This request is an idea that will become possible after the following requests are realized.
   Secure open link① - Require email address verification with one-time password
   https://pulse.box.com/forums/909778-help-shape-the-future-of-box/suggestions/43755942-secure-open-link-require-email-address-verifica

   【Summary】
   Please add "Allow only email addresses from specific domains to receive one-time passwords" to the Open Link settings.
   This will make it possible to prevent secondary distribution and miscommunication, which is a huge issue for Open Link.

   【Issues to be solved】
   Current Open Link is not secure enough as an alternative to attachments.
   Compared to attachments, the ability to determine the information of the access source and the ability to block access… more

   15 votes

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   1 comment  ·  Security  ·  Delete…  ·  Admin →
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5. Set default branding experience for File Request Links

   In an effort to become "Enterprise Grade" and set certain UI preferences as the default, it would be nice if there was a way to have the enterprise UI settings (logo, color, etc) set as the default user experience when creating a new File Request link rather than having to set that manually. This would also help with consistency across the user created links when making them for external facing entities, reducing confusion for third parties.

   11 votes

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   2 comments  ·  Web App  ·  Delete…  ·  Admin →
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6. Real time alert if user accesses Box from a new location/device

   Currently we get a Daily Login Activity report. This is a daily report and most important piece of information on it is report of new logins with information like user, device, time, and IP address..

   Unfortunately this is daily and can only be on or off.

   Requesting the ability to enable real time notification instead of the daily.
   As it relates to security, immediate notification is critical for unauthorized access.

   1 vote

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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7. Improve annotations for Box Previewer UI element

   One of the main feature of our proof-of-concept utilizes Box’s concept of collaborations. We want to demonstrate beyond the capability of the basic file/folder sharing by utilizing the Box Previewer UI element and enabling the annotation feature. The annotation is such a great feature to enhance business and client relationship in the digital space. We implemented this feature however we found there are some challenges and we are hoping Box can help us find a solution to create a better experience.

   1. We were able to activate the annotation but only within app users. Both our employee entities and customer entities are able to share and view these annotation. When it requires a non-app user to see these annotation (e.g. customer sharing an annotation with a managed-user created from Box.com) those annotation are not viewable by managed users and they cannot make further annotation to the same document. We are really hoping that the annotation feature in the previewer will come out of beta and be implemented in the public Box.com domain for all to use. This would complete the full user experience that we are hoping for.

   2. The highlighter, pen and comment bubble is a great start in annotation tools, however, we think that these tools can evolve a bit more with some more choices. Having control on color, pen style and perhaps dropping larger “sticky” notes to help readers to see these annotation more vividly and the ability to have finer control on how users annotate would enhance the experience to digitally markup a document with ease. You can also see with only one choice in color, it conflicts with the stardard black colored text of the document.

   One of the main feature of our proof-of-concept utilizes Box’s concept of collaborations. We want to demonstrate beyond the capability of the basic file/folder sharing by utilizing the Box Previewer UI element and enabling the annotation feature. The annotation is such a great feature to enhance business and client relationship in the digital space. We implemented this feature however we found there are some challenges and we are hoping Box can help us find a solution to create a better experience.

   1. We were able to activate the annotation but only within app users. Both our employee entities and customer… more

   19 votes

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   1 comment  ·  Preview  ·  Delete…  ·  Admin →
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8. I want to enable or disable offline use by folder or user in Box for iOS and Android.

   I would like to be able to enable or disable offline use for Box for iOS and Android on a per-folder or per-user basis.
   I want to be able to disable specific folders or enable or disable offline use on a per-user basis, because the large number of downloads that occur due to offline use can cause congestion in the network.

   1 vote

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   0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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9. Allow reorganization of received collaborated folders

   I would like to request that all users are allowed, as non-folder owners, to place shared folders inside non-shared folders. This allows for better organization for users and therefore an overall better user experience. All other cloud services that I am a part of allow this.

   Example:
   I own the folders "fruit" and "orange." Someone else owns the folder "apple" and shares it with me. Currently, I cannot place the folder "apple" inside of my "fruit" folder. I would like to request this is changed.

   Currently, Box permissions (and as it was explained to me, security) does not allow it. However, my master folder organization is all messed up in this scenario, both because I have to have two folders related to the concept of fruit, and because sometimes instead of naming a folder "apple" a colleague might name it "Sam's apple" and further take apart sense making about how folders are organized.

   I would like to request that all users are allowed, as non-folder owners, to place shared folders inside non-shared folders. This allows for better organization for users and therefore an overall better user experience. All other cloud services that I am a part of allow this.

   Example:
   I own the folders "fruit" and "orange." Someone else owns the folder "apple" and shares it with me. Currently, I cannot place the folder "apple" inside of my "fruit" folder. I would like to request this is changed.

   Currently, Box permissions (and as it was explained to me, security) does not… more

   26 votes

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   not planned  ·  4 comments  ·  Core & Technical Infrastructure  ·  Delete…  ·  Admin →
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10. Ability to send Confirmation Link to managed user

    Admin would like the ability back to send a confirmation link to managed users. Not reset password like this feature was changed to.

    It is inconvenient to have to contact User Services in order to have this email sent to users.

    0 votes

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    not planned  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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11. Allow End Users to run a Collaborations Report for Content they Own

    As organizations scale, IT Admins may want to enable end users to manage their own content and who has access to this content. Users being able to run a collaborations report and/or a folder and files report on content that they own is important for enabling users to manage their own content collabs so that these responsibilities can be distributed, and don't necessarily fall solely on the admin and security teams who manage Box to audit content and associated collaborations. End users that own content should be empowered with all the tools necessary to manage who has access to content they own at scale, and reporting is a crucial aspect of this.

    As organizations scale, IT Admins may want to enable end users to manage their own content and who has access to this content. Users being able to run a collaborations report and/or a folder and files report on content that they own is important for enabling users to manage their own content collabs so that these responsibilities can be distributed, and don't necessarily fall solely on the admin and security teams who manage Box to audit content and associated collaborations. End users that own content should be empowered with all the tools necessary to manage who… more

    16 votes

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    0 comments  ·  Admin Reports  ·  Delete…  ·  Admin →
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12. Language selection setting on user creation step.

    Because some users are English-speaking, so they can't read Japanese and operation at the first login to Box is difficult.
    However, since most users are Japanese-speaking, they don't want to change the "default language" setting from Japanese to English.

    3 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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13. Box Events API Collaboration Events don't show the same details as the user activity report

    When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:

    From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234

    When using Box Events via API we also see events for COLLABORATION_ROLE_CHANGE and COLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.

    As part of our company policy for managing collaborations, I need to be able to fetch the previous roles of users so we can automatically revert these changes (in specific cases).

    I see that the information is being captured, but not passed through to the API for some reason. Generating reports manually each time is not a viable solution, so I'm looking to get these additional details added into the event's additional details dictionary.

    When a User Activity report is generated, we can show events for 'Change user or group role' and 'Removed collaborator'. As part of these records there are additional details provided showing:

    From: ROLE, To: ROLE, Folder ID: 1234
Was: ROLE, Folder ID: 1234

    When using Box Events via API we also see events for COLLABORATION_ROLE_CHANGE and COLLABORATION_REMOVE. These line up to the records in the User Details report however they are missing the details about the previous states of the collaboration.

    As part of our company policy for managing collaborations, I need to be able to fetch the previous… more

    1 vote

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    0 comments  ·  Developer Platform  ·  Delete…  ·  Admin →
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14. A function that allows users to check classification labels at the folder level from the mobile app.

    When storing highly confidential information in Box, it is necessary for each end user to recognize that the folder as a whole contains confidential information.
    While BoxWeb can recognize folders that confidential information by using classification labels, the mobile app (Box for EMM) cannot.
    Since users need to be aware that the folder as a whole handles confidential information, please implement a function that allows users to check classification labels at the folder level from the mobile app.

    <モバイルアプリからフォルダレベルの分類ラベルを確認できる機能>
    Boxへ機密性の高い情報を格納するにあたり、エンドユーザーそれぞれがフォルダ全体として機密情報が格納されていることを認識する必要があると考えます。
    BoxWebからは分類ラベルを利用することで機密情報保管フォルダを認識可能ですが、モバイルアプリ(Box for EMM)からでは確認できません。
    フォルダ全体として機微情報を扱うフォルダであることをユーザーに認識づける必要があるため、モバイルアプリからフォルダレベルで分類ラベルを確認できる機能を実装してください。

    12 votes

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    0 comments  ·  Mobile  ·  Delete…  ·  Admin →
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15. Folder Sync Prioritization from User

    Box Sync Prioritization**

    I know my coworker has been working in Folder A, and has uploaded or updated new documents.

    We are handing off the project, and so I know I need to access them as soon as I can...

    I should be able to hit prioritize Folder A so that that is the first set of files that need to be synced to my system. Folder A gets pushed to the front of the queue and all other files get put on hold until I get what I need synced. This could save me hours.

    1 vote

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    0 comments  ·  Box Sync  ·  Delete…  ·  Admin →
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16. Ability to invite external unmanaged users into Box Apps

    We are requesting a new feature that allows external (unmanaged) users to be invited into Box Apps.

    Use Case Example:
    A law firm wants to share categorized legal documents with their clients through Box. Currently, Box Apps enable internal users to view and manage files with rich metadata, making it easy to organize and automate workflows. However, clients cannot access these metadata views directly. Customers should have the ability to view this structure and even work with it to launch automations and processes, as well as search their documents more easily.

    24 votes

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    under consideration  ·  1 comment  ·  Box Apps  ·  Delete…  ·  Admin →
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17. Behavior when searching for and specifying a user name by using the suggestion function in Japanese

    If a user wants to email the user with a shared link URL or folder sharing when using Box, and then tries to search using the name of the Box account in Japanese, the cursor must be moved to another location after the first one has been specified. I would like you to eliminate this unnecessary cursor movement and make it possible to search by user name continuously.

    corresponding operation in the box
    ① Click the "Send Shared Link" icon.
    ② Enter "山田" in Japanese ⇒ Several candidates appear.
    ③ Candidate confirmed.
    ④ Next, for example, enter "佐藤" ⇒ no response
    ⑤ move the cursor to a field other than the address entry field, and then return to the address entry field.
    Enter address ⇒ Several candidates appear.

    ④ I would like to ask you to improve the function so that I can select candidates by Japanese names.

    If a user wants to email the user with a shared link URL or folder sharing when using Box, and then tries to search using the name of the Box account in Japanese, the cursor must be moved to another location after the first one has been specified. I would like you to eliminate this unnecessary cursor movement and make it possible to search by user name continuously.

    corresponding operation in the box
    ① Click the "Send Shared Link" icon.
    ② Enter "山田" in Japanese ⇒ Several candidates appear.
    ③ Candidate confirmed.
    ④ Next, for example, enter "佐藤" ⇒ no… more

    2 votes

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    0 comments  ·  Web App  ·  Delete…  ·  Admin →
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18. About recycle bin settings for Enterprise

    The Recycle Bin settings for Enterprise can be customized, but only users below the specified role can completely delete the contents in the Recycle Bin.

    All users (including automation and policies)
    None (content cannot be deleted by user or policy)
    Policy only (users cannot delete content)
    Admin only
    Administrators and co-admins only
    selected user

    Items that meet the retention policy are set to be permanently deleted.
    However, there may be cases where a managed user accidentally uploads unnecessary files to Box. At that time, the administrator would like to delete the subject item completely.

    Therefore, in addition to the above, we would like to see an improvement to allow full deletion by "administrator or policy".

    ■日本語
    件名：ごみ箱の完全に削除できるユーザの設定について
    内容：
    Enterprise用のごみ箱の設定をカスタマイズできるが、ごみ箱内のコンテンツを完全に削除できるのは指定したロールの以下ユーザーだけとなっている。

    すべてのユーザー (自動化とポリシーを含む)
    なし (ユーザー、ポリシーによるコンテンツ削除不可)
    ポリシーのみ (ユーザーによるコンテンツ削除不可)
    管理者のみ
    管理者および共同管理者のみ
    選択したユーザー

    リテンションポリシーに合致したアイテムが完全削除されるよう設定をしてしようしています。
    しかし、管理対象ユーザが誤ってBoxに不要なファイルをアップロードするケースが考えられる。
    その際に管理者にて対象アイテムの完全削除を行いたいです。

    そのため、上記に加えて、”管理者もしくはポリシー”による完全削除ができるように改善してほしい。

    The Recycle Bin settings for Enterprise can be customized, but only users below the specified role can completely delete the contents in the Recycle Bin.

    All users (including automation and policies)
    None (content cannot be deleted by user or policy)
    Policy only (users cannot delete content)
    Admin only
    Administrators and co-admins only
    selected user

    Items that meet the retention policy are set to be permanently deleted.
    However, there may be cases where a managed user accidentally uploads unnecessary files to Box. At that time, the administrator would like to delete the subject item completely.

    Therefore, in… more

    20 votes

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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19. Selective Bulk Trash Restoration

    Enable the ability to further filter trash folders by folder path and date deleted and perform a bulk operation to restore affected files. Alternatively allow a view to see a full list of all deleted items, rather than the smaller pages.

    The current bulk method is to restore all deleted items in trash. In organizations where the trash retention is set to never auto-delete, trashed files are maintained indefinitely which can create a very large trash folder for users. We do not want to restore files and folders for all time, just a select period.

    Example:
    Files below a specific folder structure Main>Tier>* (folder or file) were deleted by a user inadvertently. There were 70+ pages of files in that user's trash folder out of 164 that needed to be fully restored. The only method to do so was to highlight each page and restore page by page. Instead, filtering by the relevant criteria including deleting user, date, and folder structure affected, then bulk restoring all files identified would save significant time.

    Enable the ability to further filter trash folders by folder path and date deleted and perform a bulk operation to restore affected files. Alternatively allow a view to see a full list of all deleted items, rather than the smaller pages.

    The current bulk method is to restore all deleted items in trash. In organizations where the trash retention is set to never auto-delete, trashed files are maintained indefinitely which can create a very large trash folder for users. We do not want to restore files and folders for all time, just a select period.

    Example:
    Files below a… more

    17 votes

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20. Notify me when a file is unlocked by another collaborator

    When a file is locked for editing by another user, on a case-by-case basis, I would like to be notified via email when that file is unlocked.

    Either:

    1. a file-setting that always notifies me after a user unlocks a specific file or
    2. a one-off subscription to a file when it is locked that I can set that notifies me via email when that file is unlocked. After this one-off notice occurs, the subscription would be deleted.
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