Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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4230 results found
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Ability to send Confirmation Link to managed user
Admin would like the ability back to send a confirmation link to managed users. Not reset password like this feature was changed to.
It is inconvenient to have to contact User Services in order to have this email sent to users.
0 votes -
Add User Email Address to 'Account Creation Notification' Emails
PROBLEM: Admins in Box have the ability to receive emails when new accounts are created (via the Account Creation Notification setting in Enterprise Settings -> Security). However, this email only includes the NAME of the user, not the user's email address.
REQUEST: Add the email address for the user to the email (next to the name) since names are not unique within a company (but emails typically are).
1 voteThis is a reasonable request. Thank you for filing it! We will reconsider this with additional customer demand.
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Set default branding experience for File Request Links
In an effort to become "Enterprise Grade" and set certain UI preferences as the default, it would be nice if there was a way to have the enterprise UI settings (logo, color, etc) set as the default user experience when creating a new File Request link rather than having to set that manually. This would also help with consistency across the user created links when making them for external facing entities, reducing confusion for third parties.
11 votes -
Allow reorganization of received collaborated folders
I would like to request that all users are allowed, as non-folder owners, to place shared folders inside non-shared folders. This allows for better organization for users and therefore an overall better user experience. All other cloud services that I am a part of allow this.
Example:
I own the folders "fruit" and "orange." Someone else owns the folder "apple" and shares it with me. Currently, I cannot place the folder "apple" inside of my "fruit" folder. I would like to request this is changed.Currently, Box permissions (and as it was explained to me, security) does not…
26 votes -
More detailed error handling with sync errors
We have a user who is on Box Drive that has had several sync errors come up on his Box Drive client over the last week, but when he clicks on the info icon next to the s"9 items with sync errors message" it just gives them a generic error message with no details about which files can't be synced or how long they haven't been synced. I don't know if there's an existing solution for this, but thought I'd mention it here.
4 votes -
82 votes
This was delivered in Box Drive v2.3! You can view more details on this feature here: https://community.box.com/t5/Deploying-Managing-Box-Drive/Configuring-the-Default-Box-Drive-Folder-Location/ta-p/66248
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About recycle bin settings for Enterprise
The Recycle Bin settings for Enterprise can be customized, but only users below the specified role can completely delete the contents in the Recycle Bin.
All users (including automation and policies)
None (content cannot be deleted by user or policy)
Policy only (users cannot delete content)
Admin only
Administrators and co-admins only
selected userItems that meet the retention policy are set to be permanently deleted.
However, there may be cases where a managed user accidentally uploads unnecessary files to Box. At that time, the administrator would like to delete the subject item completely.Therefore, in…
20 votes -
Count SSO Authentication as "Login" in User Statistics Report
SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.
2 votes -
Counting SSO Authentication as "Login" in User Statistics Reports
SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.
2 votes -
Include SSO Authentication as Login in User Statistics Report
SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.
2 votes -
Selective Bulk Trash Restoration
Enable the ability to further filter trash folders by folder path and date deleted and perform a bulk operation to restore affected files. Alternatively allow a view to see a full list of all deleted items, rather than the smaller pages.
The current bulk method is to restore all deleted items in trash. In organizations where the trash retention is set to never auto-delete, trashed files are maintained indefinitely which can create a very large trash folder for users. We do not want to restore files and folders for all time, just a select period.
Example:
Files below a…17 votes -
more keystrokes = worse user experience
In the last month, when I create a new folder I've noticed I now have to tab into the field to name the folder. It didn't used to work this way. Previously, upon creating a new folder, the cursor would automatically be waiting for me to type in the folder name. This isn't the first time that Box has updated a feature to require more keystrokes. The same thing happened with the Share>Create Link feature sometime within the last year. It takes one or two more keystrokes to create an open sharable link now.
So this request is specific in…
1 vote -
Private comments
Ability to create a private comment. Right now, all comments are public (all collaborators can see). We would like to have a feature to make the comment private so that only user who posted it can see.
14 votes -
Notify me when a file is unlocked by another collaborator
When a file is locked for editing by another user, on a case-by-case basis, I would like to be notified via email when that file is unlocked.
Either:
- a file-setting that always notifies me after a user unlocks a specific file or
- a one-off subscription to a file when it is locked that I can set that notifies me via email when that file is unlocked. After this one-off notice occurs, the subscription would be deleted.
10 votes -
Include SSO Authentication as "Login" in User Stats Report
SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.
2 votes -
We would like the usage standards for Box Connector for Microsoft Graph to be relaxed.
Currently, the Box Connector for Microsoft Graph requires fewer than 10,000 Box users, but the improved interoperability between Box and Microsoft products is more beneficial for larger tenants.
I would like the user limit to be increased or eliminated.Additionally, We can currently search and display Box content (up to 20,000 recent items) across the Microsoft ecosystem, but this amount of content is not very searchable, so we'd like to see as many as possible.
https://support.box.com/hc/en-us/articles/4403605037587-Box-Graph-Connector
Box Connector for Microsoft Graphの利用基準を緩和してほしい
現在、Box Connector for Microsoft Graphを利用するにはBoxユーザーが10,000人未満であることが条件ですが、Box製品とMicrosoft製品間の相互運用性の向上は、大人数のテナントでより効果的です。
ユーザー数の上限を引き上げるか、なくしてほしいです。また現在は、Microsoftのエコシステム全体でBoxのコンテンツ (最大20,000の最新項目) を検索して表示できますが、このコンテンツ数では検索性が低いため、可能な限り多くしてほしいです。
https://support.box.com/hc/ja/articles/4403605037587-Box-Graph-Connector
60 votesUser limit has been increased to 50K and File limit is now 200K
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Improve annotations for Box Previewer UI element
One of the main feature of our proof-of-concept utilizes Box’s concept of collaborations. We want to demonstrate beyond the capability of the basic file/folder sharing by utilizing the Box Previewer UI element and enabling the annotation feature. The annotation is such a great feature to enhance business and client relationship in the digital space. We implemented this feature however we found there are some challenges and we are hoping Box can help us find a solution to create a better experience.
We were able to activate the annotation but only within app users. Both our employee entities and customer…
19 votes -
AI-Powered Confirmation Before Adding Collaborators/Sending Links
I’d like Box to add an AI-powered confirmation step when users invite collaborators to a file or folder or send shared links to other users. The AI would quickly scan the content, detect PII or sensitive information, understand the context, and check whether the invited collaborator seems appropriate (e.g., external domain, personal email, unrelated teammate). If something looks unusual, Box would display a confirmation prompt asking the user to verify the invitation. This would help prevent accidental oversharing and reduce security risks caused by human error, while still keeping the collaboration workflow smooth.
16 votes -
box drive metadata
With some of the new updates coming to Metadata, I'd like to request that Box Drive be able to support updates to Metadata on a folder/file.
As a start, a context menu option that would take a user directly to the metadata page.13 votesThanks for the feedback! This isn’t currently planned, but please keep the use cases coming to help us prioritize it.
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When inviting users, the permissions window is missing.
When inviting users to collaborate in Box, a window appears to select the permissions that should be granted.
However, this window protrudes from the screen and cannot be resized, and the uploader's permissions are missing.
This is handled by reducing the browser's magnification, but depending on the monitor being used, the magnification may have to be reduced to 67%-80%, which is inconvenient. Please make it possible to scroll through the authority windows to see all the cases.In Japanese：
Boxでユーザーをコラボレーション招待する際、付与する権限を選択するウィンドウが表示されます。
しかし、このウィンドウは画面からはみ出していて、サイズを変更することもできないため、アップローダーの権限が見切れてしまいます。
ブラウザの倍率を下げることで対応していますが、使用しているモニターによっては倍率を67％～80％まで下げなければならず不便です。
権限ウィンドウをスクロールして全件確認できるようにしてください。16 votes
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