4165 results found

1. Requesting functionality to recognize an existing file name (upon upload of a new file) and option to override or save with a new name.

   Issue: End users may have documents coming in via email / etc. about a deal or a client that have the same name. When saving to Box from email, if the file has the same name as an existing file it is currently saved as a new version of that file. In reality, the document may be completely different. On Windows file server, they are used to having a prompt warning them that a file already exists with that name, with an option to either save & override the file or change the file name. They'd like to have an alert with this option in Box as well.

   Issue: End users may have documents coming in via email / etc. about a deal or a client that have the same name. When saving to Box from email, if the file has the same name as an existing file it is currently saved as a new version of that file. In reality, the document may be completely different. On Windows file server, they are used to having a prompt warning them that a file already exists with that name, with an option to either save & override the file or change the file name. They'd like to have… more

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2. Different Support contact information for sub set of user population

   We would like certain user accounts to see a different support number than all of the others users.

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   not planned  ·  kwarudkar responded

   We have not heard many requests regarding this feature. We will reconsider with additional demand.

3. Include SSO Authentication as "Login" in User Statistics Report

   SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

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4. The ability to search by creator when searching workflows in the “Relay” section of the management console

   The administrator will check whether there are any problems with the workflow settings owned by each user, and if there are any problems, they may discuss with the user what needs to be corrected.
   Currently, workflows can be searched by name, but users cannot view a list of workflows they individually maintain, which lacks convenience.
   Searching by workflow creator improves work efficiency.

   管理者では各ユーザー毎の所有するワークフローの設定に問題がないか確認のうえ、問題があればユーザーと一緒に修正箇所を議論することがあります。
   現在はワークフローの名称で検索か可能となっていますが、各ユーザー毎に保持しているワークフロー一覧を出すことができず利便性に欠けます。
   ワークフローの作成者単位で検索できることで作業の効率化が上がります。

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5. Control User Names

   Prevent users to enter in their own custom usernames

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   not planned  ·  0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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6. Request the ability to suppress emails during user provisioning in Box

   When a Box user is provisioned, an email is sent to the person's email address, but there are cases where many companies and organizations, not just us, are provisioning mailboxes at the same time. In this case, the mailbox provisioning is slower than Box provisioning is completed, so Box determines that the email is unknown and is entered on the deny list. To prevent this, I'd like to see a feature that doesn't send emails during user provisioning in Box.

   【In Japanese】
   ＜タイトル＞
   Boxのユーザープロビジョニング時のメールを送信しない機能を要望する
   ＜本文＞
   Boxユーザーがプロビジョニングされると、そのユーザーのメールアドレスにメールが送信されますが、私たちだけでなく、多くの企業や組織が同時にメールボックスをプロビジョニングしているケースがあります。この場合、メールボックスのプロビジョニングは Box のプロビジョニング完了よりも遅いため、Box はメールが不明であると判断し、拒否リストに入力されてしまいます。これを防ぐために、Boxのユーザープロビジョニング中にメールを送信しない機能を用意していただきたいです。

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7. Ability to add a comment to a user.

   If we mark an account as Inactive, we'd like to be able to add a comment to the user for tracking purposes e.g., "Disabled by Jane D. per contract non-renewal."

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   not planned  ·  kwarudkar responded

   There is nothing planned in this area for now. Have you considered using the Tracking Codes feature?

   See here: https://community.box.com/t5/How-to-Guides-for-Admins/Configuring-User-Tracking-Codes/ta-p/235

8. Prevent users from adding content to the root level in Box Drive

   Our enterprise is set to prevent users from being able to create folders at the root level. This functionality works great in Box cloud app. However the user is able to add content at the root level in Box Drive. This causes sync errors as Box Drive cannot sync to a root level folder in the app.

   Can you consider preventing users from doing this in Box Drive so it matches how it works in Box browser view.

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9. Notify me when a file is unlocked by another collaborator

   When a file is locked for editing by another user, on a case-by-case basis, I would like to be notified via email when that file is unlocked.

   Either:

   1. a file-setting that always notifies me after a user unlocks a specific file or
   2. a one-off subscription to a file when it is locked that I can set that notifies me via email when that file is unlocked. After this one-off notice occurs, the subscription would be deleted.
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10. Folder Sync Prioritization from User

    Box Sync Prioritization**

    I know my coworker has been working in Folder A, and has uploaded or updated new documents.

    We are handing off the project, and so I know I need to access them as soon as I can...

    I should be able to hit prioritize Folder A so that that is the first set of files that need to be synced to my system. Folder A gets pushed to the front of the queue and all other files get put on hold until I get what I need synced. This could save me hours.

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11. Count SSO Authentications as Logins in User Statistics Report

    SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

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12. About recycle bin settings for Enterprise

    The Recycle Bin settings for Enterprise can be customized, but only users below the specified role can completely delete the contents in the Recycle Bin.

    All users (including automation and policies)
    None (content cannot be deleted by user or policy)
    Policy only (users cannot delete content)
    Admin only
    Administrators and co-admins only
    selected user

    Items that meet the retention policy are set to be permanently deleted.
    However, there may be cases where a managed user accidentally uploads unnecessary files to Box. At that time, the administrator would like to delete the subject item completely.

    Therefore, in addition to the above, we would like to see an improvement to allow full deletion by "administrator or policy".

    ■日本語
    件名：ごみ箱の完全に削除できるユーザの設定について
    内容：
    Enterprise用のごみ箱の設定をカスタマイズできるが、ごみ箱内のコンテンツを完全に削除できるのは指定したロールの以下ユーザーだけとなっている。

    すべてのユーザー (自動化とポリシーを含む)
    なし (ユーザー、ポリシーによるコンテンツ削除不可)
    ポリシーのみ (ユーザーによるコンテンツ削除不可)
    管理者のみ
    管理者および共同管理者のみ
    選択したユーザー

    リテンションポリシーに合致したアイテムが完全削除されるよう設定をしてしようしています。
    しかし、管理対象ユーザが誤ってBoxに不要なファイルをアップロードするケースが考えられる。
    その際に管理者にて対象アイテムの完全削除を行いたいです。

    そのため、上記に加えて、”管理者もしくはポリシー”による完全削除ができるように改善してほしい。

    The Recycle Bin settings for Enterprise can be customized, but only users below the specified role can completely delete the contents in the Recycle Bin.

    All users (including automation and policies)
    None (content cannot be deleted by user or policy)
    Policy only (users cannot delete content)
    Admin only
    Administrators and co-admins only
    selected user

    Items that meet the retention policy are set to be permanently deleted.
    However, there may be cases where a managed user accidentally uploads unnecessary files to Box. At that time, the administrator would like to delete the subject item completely.

    Therefore, in… more

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13. more keystrokes = worse user experience

    In the last month, when I create a new folder I've noticed I now have to tab into the field to name the folder. It didn't used to work this way. Previously, upon creating a new folder, the cursor would automatically be waiting for me to type in the folder name. This isn't the first time that Box has updated a feature to require more keystrokes. The same thing happened with the Share>Create Link feature sometime within the last year. It takes one or two more keystrokes to create an open sharable link now.

    So this request is specific in the case of the New Folder feature (bring back previous cursor behavior), but it is also a general note to Box to please consider making your interface more efficient in terms of keystrokes required, not less.

    In the last month, when I create a new folder I've noticed I now have to tab into the field to name the folder. It didn't used to work this way. Previously, upon creating a new folder, the cursor would automatically be waiting for me to type in the folder name. This isn't the first time that Box has updated a feature to require more keystrokes. The same thing happened with the Share>Create Link feature sometime within the last year. It takes one or two more keystrokes to create an open sharable link now.

    So this request is specific in… more

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14. Selective Bulk Trash Restoration

    Enable the ability to further filter trash folders by folder path and date deleted and perform a bulk operation to restore affected files. Alternatively allow a view to see a full list of all deleted items, rather than the smaller pages.

    The current bulk method is to restore all deleted items in trash. In organizations where the trash retention is set to never auto-delete, trashed files are maintained indefinitely which can create a very large trash folder for users. We do not want to restore files and folders for all time, just a select period.

    Example:
    Files below a specific folder structure Main>Tier>* (folder or file) were deleted by a user inadvertently. There were 70+ pages of files in that user's trash folder out of 164 that needed to be fully restored. The only method to do so was to highlight each page and restore page by page. Instead, filtering by the relevant criteria including deleting user, date, and folder structure affected, then bulk restoring all files identified would save significant time.

    Enable the ability to further filter trash folders by folder path and date deleted and perform a bulk operation to restore affected files. Alternatively allow a view to see a full list of all deleted items, rather than the smaller pages.

    The current bulk method is to restore all deleted items in trash. In organizations where the trash retention is set to never auto-delete, trashed files are maintained indefinitely which can create a very large trash folder for users. We do not want to restore files and folders for all time, just a select period.

    Example:
    Files below a… more

    17 votes

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15. Allow Pin Feature to files

    Allow a Pin Feature to allow the user to fully customize filing. Make it possible to pin a file(s) in a folder so it will not move in a numerical or alphabetical order but in the order that works for your company or organization.

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    not planned  ·  1 comment  ·  Box Tools  ·  Delete…  ·  Admin →
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16. When inviting users, the permissions window is missing.

    When inviting users to collaborate in Box, a window appears to select the permissions that should be granted.
    However, this window protrudes from the screen and cannot be resized, and the uploader's permissions are missing.
    This is handled by reducing the browser's magnification, but depending on the monitor being used, the magnification may have to be reduced to 67%-80%, which is inconvenient. Please make it possible to scroll through the authority windows to see all the cases.

    In Japanese：
    Boxでユーザーをコラボレーション招待する際、付与する権限を選択するウィンドウが表示されます。
    しかし、このウィンドウは画面からはみ出していて、サイズを変更することもできないため、アップローダーの権限が見切れてしまいます。
    ブラウザの倍率を下げることで対応していますが、使用しているモニターによっては倍率を67％～80％まで下げなければならず不便です。
    権限ウィンドウをスクロールして全件確認できるようにしてください。

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17. AI-Powered Confirmation Before Adding Collaborators/Sending Links

    I’d like Box to add an AI-powered confirmation step when users invite collaborators to a file or folder or send shared links to other users. The AI would quickly scan the content, detect PII or sensitive information, understand the context, and check whether the invited collaborator seems appropriate (e.g., external domain, personal email, unrelated teammate). If something looks unusual, Box would display a confirmation prompt asking the user to verify the invitation. This would help prevent accidental oversharing and reduce security risks caused by human error, while still keeping the collaboration workflow smooth.

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    researching  ·  0 comments  ·  Box AI  ·  Delete…  ·  Admin →
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18. Add flexibility to edit an existing legal hold

    We would like to be able to adjust the date of the legal hold or be able to only extract a subset of content within the time period established.

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    not planned  ·  0 comments  ·  Governance  ·  Delete…  ·  Admin →
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19. Count SSO Authentication as "Login" in User Statistics Report

    SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

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20. Include SSO Authentication as "Login" in User Statistics Report

    SSO Authentication is not counted as "Login" in User Statistics report. SSO Authentication is also "Login" activity. It should be counted.

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