Help shape the future of Box
Welcome to Box Pulse, our product feedback tool powered by UserVoice. Got an idea for how to improve Box? Share it with us and gather support or vote on other people's ideas. Your feedback is essential to informing roadmap decisions and shaping the future of our products. Thanks for joining our community!
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4004 results found
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Allow Custom Terms of Service feature on specific folders/files
Currently, this feature is only allowed at the account level, but if an enterprise account serves multiple internal and external user groups that may require different ToS, the feature becomes useless. Please consider a simple feature to allow custom ToS for specific folders or files. Thanks!
1 vote -
Update the web app to support up to 1 TB of content, at least 10,000 folders
Update the web app to support up to 1 TB of content, at least 10,000 folders.
The Box Web App doesn't support large folder structures. I can successfully upload a folder with >100 GB of content (files are no larger than 4 GB each), and I can share the link. But the web interface only supports download of folders with up to 10 GB of content, even though Box supports files up to 32 GB! To download the folder, the user must use Box Drive or other client, which isn't an option for users without a Box account on…
1 vote -
File Shortcuts
I want to be able to have file shortcuts. They are just pointers to a file that can be placed in other folders throughout the file system. This makes it seem like there are copies of the file in multiple folders and all of the copies get updated whenever one gets updated because its actually one file with a bunch of references pointing to it.
33 votesWe understand the convenience that implementing this feature would bring, but recommend using the existing Bookmarks feature as a more efficient and simplified means for achieving the desired behavior.
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Folders added to box hubs are not accessible by public
If you add a box folder to hubs that is set for public view and download access, it is not accessable from the hub by external users. I've done a workaround adding a link in a paragraph section instead, but would be nice to be able to add folders from box just like files and have them work for public view and download if needed.
1 voteCurrently, if you add an external user to the hub, they are able to see and download files and folders added to this hub. Please correct me if I understand you wrong.
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Need API to download files from Trashed folders
As of now we can able to download files from Trash, but when we try to download files from the folder that is trashed by user under legalhold, we can't do it. This is a gap in edisocvery process. Can you please publish the API endpoint to download the files from trashed folders as well? We can't tamper the user data.
Same kind of request available in these 2 places well.
https://support.box.com/hc/en-us/community/posts/4406335563667-API-get-files-from-trashed-folder?input_string=Need%20API%20to%20download%20files%20from%20Trashed%20folders1 vote -
prevent saving files on local disk to folders that the user does not have access to.
Prevent saving files on local disk to folders that the user does not have access to. At present just a warning pops up but non-tech-savvy users don't know what to do with that, and the errant files can only be found by logging in as that user on that particular machine. If there was some way to not allow invalid local saves it would be very helpful!
3 votes -
Folder-Level Sync Controls: Restrict External Collaborators from Syncing a Folder
We disable the Sync usage for our employees for security reasons. However , there is no method to disable Sync usage for external collaborator for the collaborated folders.
12 votes -
Metrics for tracking most oft-accessed files on a Box Drive shared among a team, department, etc.
OneDrive's tallying of the number of times particular files are accessed and by whom helped direct organization efforts for cloud storage and understand staff behavior. The Box Drive does not have a similar quantitative feature, as far as I know. Possible to create such a feature, to track who, when, and how often particular files and folders are used by staff permitted access? Thank you!
1 vote -
Unify Time Zone Handling for Expiration Dates of File Requests and Shared Links
Currently, Box handles expiration dates differently depending on the feature: Shared Links use PST/PDT as the standard, while File Requests rely on the local time zone of the device used to create the link. As a result, even when the same expiration date is set, the actual expiration timing can differ between the two types of links.
Having different time zone behaviors across Box features lacks consistency in implementation and is not intuitive for users. We kindly request that the time zone handling be unified across features.
【In Japanese】
＜タイトル＞
ファイルリクエストと共有リンクの有効期限におけるタイムゾーン仕様の統一を希望＜本文＞
現在、Boxでは「共有リンク」はPST/PDT基準で有効期限が処理される一方、「ファイルリクエスト」はリンク作成時の端末のタイムゾーンに依存して処理されるため、同じ日付を設定してもリンクが無効になるタイミングが異なります。Box の機能間でタイムゾーンの動作が異なると、実装に一貫性がなくなり、ユーザーに混乱を原因となりますので、機能間でタイムゾーンの扱いを統一していただくようお願いいたします。
3 votes -
Ability to Toggle AI Autofill on Folders via API
AI Autofill can only be enabled on folders through the Box UI. Having an API endpoint to enable AI Autofill at the folder level so it can be automated during folder provisioning would save a lot of time.
In our use case, a Salesforce Flow creates a Box folder structure, applies metadata templates, and configures cascade policies. Being able to toggle AI Autofill via API would allow the entire process to run end-to-end without manual steps and avoid maintaining custom AI Extract + metadata upload automation as a workaround.
1 vote -
More granular visibility on Metadata Cascade Policies for folders
Currently, when getting info for folders via API, users are able to see whether a cascading metadata policy is set, but can't see if it is set to override existing values, only apply to new instances, or not overwrite anything. Some customers would like more detail included with whether or not a cascade policy exists and what it's set to
1 vote -
Custom app to pull Access Stats on files/folders without admin privileges
Goal: Obtain access statistics on files/folders via custom app with no admin privileges
We have an enterprise app that manages one of our Box folders - i.e. the app is owner of the folder while most collaborators are just editors and some co-owners. Moreover, we have the 'hidden collaborators' setting enabled, which means that only owner and co-owners can view 'Access stats' in the browser. For other collaborators (being Editors) to view access stats, we would then pull the stats via the Box API - e.g. using the events endpoint. With our enterprise Box instance, however, we do not…
1 vote -
Please include the ability to update one file that lives in two different folders so it's easier to update both files simultaneously.
Please include the ability to update one file that lives in two different folders so it's easier to update both files simultaneously.
2 votes -
Customize shared link expiration for collaborators
When folder owners choose to extend collaborator expirations clicking on the Clock icon, it will only extend the preset period.
1 voteThank you for the request! If there is more demand for this feature, we can consider it.
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Allow users to save column width settings in folder view (Box Web and Box Drive)
Description:
Currently, when viewing folders in Box (both Web and Box Drive), the default column widths for fields like "Name" and "Modified Date" are too narrow. Users must manually adjust the column widths every time they open a folder. However, these adjustments are not saved, and the view resets to the default narrow widths.
This causes inconvenience and reduces productivity, especially for users who frequently work with long file names or need to sort by date.
Feature Request:Enable users to save their preferred column widths in folder views.
Apply saved settings persistently across sessions and folders.
Optionally allow…8 votes -
Linking NS records to existing Box folders located in NS integration folder
We would like to be able to link NS records to Box folders that are located in the NS integration folder. For example, we would like to store all of our opportunity content in a folder structure that rolls up to the customer. Knowing the default folder will be created underneath the opportunity structure, we'd like to link the opp record to a folder that "lives" in the customer folder structure.
We are currently not able to do this and continually get the error: The Box SuiteApp is not set as an owner or co-owner of this folder. Please add…
1 vote -
Allow Box folders to be set so that they show memory in each folder instead of the number of files which will help with managing size limit
Allow Box folders to be set so that they show memory in each folder instead of the number of files which will help with managing the total size limit for Box accounts
2 votes -
Ability to set file sorting preferences
Save/set file sort preferences. E.g., by "name, ascending." Set different sort preferences for different folders + universal sort preference setting.
25 votes -
Add folder upload support to UI Elements
Currently, Content Uploader UI Element only supports uploading files. We want the ability to expand that functionality to folders.
5 votes -
Box web UI does not clarify whether download capability is available for a shared folder
When logged into the web app on both Firefox and Safari for macOS, I see options to open a particular shared folder file (PDF format) by opening it in Adobe Acrobat.
However, I later receive the error message "There was a problem completing your request. Please try again".
I'd strongly suggest against such generic error messages. It is possible that the opening of the file in this way does not succeed due to folder permissions. Perhaps I am not granted access to this folder or file to do anything other than view the document inline. The thing is, I do…
1 vote
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