9665 results found

1. Tryout the free Version confusion, lack fo support

   Confusing restrictions for basic functions and hard time to find support...
   File Link not sharable in basic version?
   This seems one of the most used functions which only works for Team Members?
   Timeconsuming and confusing for customers...
   Even with an existing account it is not possible to join community without long list of mandatory input fields... we quit
   Now we move on testing Dropbox for our company...

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   0 comments  ·  Web App  ·  Delete…  ·  Admin →
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2. email cannot present the notification in a good scale and the view width is over enlarged

   Hi Sir,
   Currently we observed some notification email issue from box, as you can see in the email, since added long address at the right bottom of the xtml file, but the email cannot present the notification in a good scale and the view width is over enlarged, pls check the change influence and it was ok before, only happened from 4 weeks ago , tks

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   0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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3. Using the Excel Online Previewer via a shared link (without logging in)

   In business, we may need to share Excel files with business partners who do not have Box accounts via open links.
   Unfortunately, if they preview an Excel file from an open link without logging in to Box, the contents are displayed in Box Content Preview, which can easily cause display errors and split the file into multiple pages.

   Currently, even if an open link is shared with a business partner, it is difficult to check the exact content in the Box preview, which makes it a hassle for them to download the documents.
   We would like to see the Excel Online Previewer displayed when previewing an Excel file from an open link without logging in to Box.

   ＜Boxに未ログイン状態で共有リンクからExcel Online Previewerを利用する＞

   業務において、Boxアカウントを持たない取引先へExcelファイルをオープンリンクで共有することがあります。
   残念ながら、Boxへログインせずに、オープンリンクからExcelファイルをプレビューすると、Box Content Previewで内容が表示されるため、Box Content Previewでは表示崩れが発生しやすく、また、ページが複数に別れてしまいます。

   現在は、取引先側へオープンリンクを共有しても、Boxのプレビュー上で正確な内容を確認することが困難なため、資料をダウンロードする手間が発生しています。
   BoxにログインせずにオープンリンクからExcelファイルをプレビューする場合にも、Excel Online Previewerが表示されるように機能改善を要望します。

   In business, we may need to share Excel files with business partners who do not have Box accounts via open links.
   Unfortunately, if they preview an Excel file from an open link without logging in to Box, the contents are displayed in Box Content Preview, which can easily cause display errors and split the file into multiple pages.

   Currently, even if an open link is shared with a business partner, it is difficult to check the exact content in the Box preview, which makes it a hassle for them to download the documents.
   We would like to see the… more

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4. Adding versions to canvases

   In the same way you can access an reinstate previous versions of documents it would be great if you could add the same to canvas feature

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   0 comments  ·  Box Canvas  ·  Delete…  ·  Admin →
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5. If the owner of a Box Relay workflow is a “Deleted User”, there needs to be a way to transfer the owner to an administrator.

   After creating a workflow in Box Relay, there are cases where the owner of the workflow is deleted by a script, etc., but the owner remains as a “Deleted User”.

   Need the ability to take over the workflow of a Box Relay that has become a “deleted user” to an administrator or other user.

   Reason：

   This is because the workflow creator still has the owner rights, and even the system administrator cannot delete the workflow, so it remains as trash.

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   0 comments  ·  Workflow  ·  Delete…  ·  Admin →
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6. When creating a password for a Share Link I'd like Box to generate and display a password that I can either choose to use or set my own.

   As a user I create quite a few Share Links and I almost always set a password for each link. There are times where it would be really helpful if Box would automatically generate and display random password giving me the option to use the Box generated password or allow me to create my own password. In each case it would be helpful if the password field would include an "eye" icon that users can click to display the password they choose to use.

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   0 comments  ·  Security  ·  Delete…  ·  Admin →
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7. When creating a password for a Share Link I'd like Box to generate and display a password that I can either choose to use or set my own.

   As a user I create quite a few Share Links and I almost always set a password for each link. There are times where it would be really helpful if Box would automatically generate and display random password giving me the option to use the Box generated password or allow me to create my own password. In each case it would be helpful if the password field would include an "eye" icon that users can click to display the password they choose to use.

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8. Can you make the My Collections options always be fully displayed?

   Having to click to drop down each section of my collections takes too much time and slows me down. Can you change the drop-down to an option, so I can collapse my collection when I want, and otherwise have all my collection items displayed on the sidebar at one time?

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9. Remember previously used settings for a signature request preparation

   Would like the ability to change the default settings so it sends automatic reminders all the time instead of having to select for every envelope.

   Also, if you change the size of a signature field in an envelope it should stay that size for the entire envelope.

   Would also like to be able to see which document pages already have a signature field in the side bar so I don't need to scroll through the entire document to check.

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   0 comments  ·  Box Sign  ·  Delete…  ·  Admin →
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10. Enhancement of the Custom Terms of Service Feature

    Could we enable users to click the Agree button only after scrolling to the end of the terms?

    We are setting up Custom Terms of Service.

    Users need to scroll through the displayed Custom Terms of Service to review the content. (In many cases, terms can be lengthy with other companies as well.)

    However, under the current Box UI, users can click the Agree button without reviewing the terms in their entirety.

    We would like users to read the terms completely before clicking the Agree button.

    Therefore, could you please improve the UI so that the Agree button is activated only after scrolling to the end of the Custom Terms of Service?

    The setting location for this feature is as follows:
    Enterprise Settings > Custom Setup > Custom Terms of Service

    Could we enable users to click the Agree button only after scrolling to the end of the terms?

    We are setting up Custom Terms of Service.

    Users need to scroll through the displayed Custom Terms of Service to review the content. (In many cases, terms can be lengthy with other companies as well.)

    However, under the current Box UI, users can click the Agree button without reviewing the terms in their entirety.

    We would like users to read the terms completely before clicking the Agree button.

    Therefore, could you please improve the UI so that the Agree button is activated… more

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    0 comments  ·  Admin Console  ·  Delete…  ·  Admin →
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11. Enhancement of the "enable exposed password detection" feature

    Could we enable the "enable exposed password detection" setting for internal users as well?

    Currently, this setting is only available for external users.

    We would like to have control over internal Box content if any of the internal users' passwords are detected as compromised.

    The setting location for "enable exposed password detection" is as follows:

    Enterprise Settings > Security > Password Requirements > External Collaborator

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    0 comments  ·  Security  ·  Delete…  ·  Admin →
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12. support editing of Open Office .odt, ods, and .odp files in Google Docs, Sheets, and Slides

    I'm asking for Box not to block certain file compatibility functionality that is aIready within Google Docs, Slides, and Sheets, when not used through Box. I would like to edit Open Office Formats .odt , .odp, and .ods files, preferably from with Google Docs, Slides, and Sheets respectively. MS Word does not support Open Office formats, otherwise I would request that as well. Somehow, Box is blocking Google Sheets and Docs from opening their Open Office file formats (.ods, .odp and .odt). Normally, Google Docs can open .odt files, if Box is not "in the way". See attached images of Google Docs successfully opening a .odt file, for example. I don't think that being able to edit files from Box preview, in general, for any type of file, is a good idea, based on other how other Box preview edit functionality has turned out. I hope this helps clarify what I'm looking for.

    Here is a video if how an Open Office Doc file currently is handled by Box (I want to edit in Google Docs): https://drive.google.com/file/d/1TyQwp9RhrzkDVVDkD08bNFtLu0V7-sEm/view?usp=sharing

    Here is a video if how it should work: https://drive.google.com/file/d/1DwNhYpgc28k1sD5-FVdj-ST4W2TcYhM2/view?usp=sharing

    Thank you!

    I'm asking for Box not to block certain file compatibility functionality that is aIready within Google Docs, Slides, and Sheets, when not used through Box. I would like to edit Open Office Formats .odt , .odp, and .ods files, preferably from with Google Docs, Slides, and Sheets respectively. MS Word does not support Open Office formats, otherwise I would request that as well. Somehow, Box is blocking Google Sheets and Docs from opening their Open Office file formats (.ods, .odp and .odt). Normally, Google Docs can open .odt files, if Box is not "in the way". See attached images… more

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    0 comments  ·  Desktop  ·  Delete…  ·  Admin →
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13. Allowing BOX to mount a mapped network drive on local system

    The Vast majority of competitors of BOX allow for a mounted virtual drive . BOX would be more useful if you can assign certain BOX folders to a mapped network drive

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    0 comments  ·  Box Drive  ·  Delete…  ·  Admin →
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14. Download box appears which is deceiving making people think they have to login

    We mostly share documents with external clients. When they access the document and press download, a box shows up (attached) that says the document is dowloading but also says "in the meantime login to your box account...." This is very deceiving and confusing to clients as they think they have to login and don't understand they can just close the box. There has to be a way to eliminate that, change the verbiage or customize this. We work with elderly clients and this continues to be a challenge.

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    0 comments  ·  Other  ·  Delete…  ·  Admin →
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15. Expose technical metadata

    In order to find e.g. the largest version of a media file or to define if the technical parameters of a media file are sufficient for further processing, the exposure of technical meta data should be provided by Box in a standard meta data template which should automatically apply to any file stored in Box.
    Technical metadata are:
    - for page-based documents like PDF, MS Office, Indesign: number of pages, format/orientation, size in mm h/w
    - for bitmap image files (tif, jpg, png, bmp, gif, ...): no of pixels h/w, size in mm w/h, resolution, color space, embedded color profile, color depth in Bit, created with software
    - for vector and CAD images (eps, svg, ai, dxf, dwg, etc.): size of the workspace in mm w/h, color space, created with software, color depth in Bit, created with software
    - for 3D format (c4d, etc.): size in mm h/w/d, created with software, color space, color depth in Bit
    - for videos (mp4, avi, vob, aep, prproj, etc.) : duration in h:m:s, color space, dimensions in px w/h, created with software
    video and audio codec

    In order to find e.g. the largest version of a media file or to define if the technical parameters of a media file are sufficient for further processing, the exposure of technical meta data should be provided by Box in a standard meta data template which should automatically apply to any file stored in Box.
    Technical metadata are:
    - for page-based documents like PDF, MS Office, Indesign: number of pages, format/orientation, size in mm h/w
    - for bitmap image files (tif, jpg, png, bmp, gif, ...): no of pixels h/w, size in mm w/h, resolution, color space, embedded color… more

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    0 comments  ·  Metadata  ·  Delete…  ·  Admin →
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16. BoxDrive Moving files between folders with different owners using

    BoxDrive When using to move files in different folders with different folder owners, the file owner cannot be changed and an error occurs. This can be done using the Box browser, so I would like to be able to do the same with BoxDrive.

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    1 comment  ·  Box Drive  ·  Delete…  ·  Admin →
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17. Regarding the display correction of "Inbox" in Box Notes

    In Box Notes' "Inbox," the title, timestamp/last editor, and storage folder name are displayed for each item, but once the timestamp/last editor reaches the second line, the storage folder is hidden.
    It is possible to access the destination folder by searching for the file name, but if there are multiple files with the same name, it may be difficult to distinguish them, which could result in lost time.
    If the title is long, it will be displayed as "….." and you can check the full name by hovering the cursor over it, so I would like the timestamp/last editor to be changed to the same specifications.
    By changing the specifications for displaying timestamps/last editors, the names of the storage folders will no longer be hidden, making it easier to access the folders.

    (Japan)
    Box Notesの「Inbox」では1項目につきタイトル・タイムスタンプ/最終編集者・格納フォルダ名が表示されますが、タイムスタンプ/最終編集者が2行目まで到達すると格納先フォルダが非表示になります。
    ファイル名を検索する事で格納先フォルダへアクセスする事も可能ですが、同じファイル名が混在している場合、見分けがつかずタイムロスに繋がる可能性があります。
    タイトルは文字が長いと「.....」と表示され、カーソルを合わせる事でフルネームを確認ができる為、タイムスタンプ/最終編集者も同様の仕様へ変更する事を希望します。
    タイムスタンプ/最終編集者の表示の仕様を変更する事で、格納フォルダ名が非表示になる事はなくなり、フォルダへアクセスがしやすくなります。

    In Box Notes' "Inbox," the title, timestamp/last editor, and storage folder name are displayed for each item, but once the timestamp/last editor reaches the second line, the storage folder is hidden.
    It is possible to access the destination folder by searching for the file name, but if there are multiple files with the same name, it may be difficult to distinguish them, which could result in lost time.
    If the title is long, it will be displayed as "….." and you can check the full name by hovering the cursor over it, so I would like the timestamp/last… more

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    0 comments  ·  Box Notes  ·  Delete…  ·  Admin →
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18. Please be able to specify which users can use the Box Graph Connector.

    Currently, the Box Graph Connector is enabled for users tenant-wide, but we would like to be able to enable it for specific users.

    For example, if some users are using Copilot for Microsoft 365, we need to be able to specify that only users who can use Copilot for M365 can use Box Graph Connector.

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    0 comments  ·  Partner Integrations  ·  Delete…  ·  Admin →
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19. Email Uploader Confirmation on File Request Pages

    It would be nice to be able to automatically a formatted "confirmation email" to people who upload files using Box File Request links. It could include a summary of the metadata attributes they add (if applicable), file name, as well a custom statement.

    I see that Box Relay has an action to email when a file is uploaded with File Request, but there is not an option to email the person initiating the action/uploading the file.

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    0 comments  ·  Notifications  ·  Delete…  ·  Admin →
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20. Support 1 crowdstrike x multiple box tenants

    Support 1 crowdstrike x multiple box tenants

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    0 comments  ·  Shield  ·  Delete…  ·  Admin →
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